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Unable to play amazon prime videos on firefox

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon webs… (Lesen Sie mehr)

I've been unable to play amazon prime videos on firefox for some time now. It comes up with error message 'video unavailable'. I've followed all the advice on amazon website and google searches but nothing works. what do i do ? (this is on asus zenbook laptop) I've tried checking for updates on firefox and add ons, restarting Firefox, restarting laptop, clearing cache , checking DRM settings and deactivating proxy servers.

Gefragt von Rebecca_M vor 3 Minuten

Openingfirefox

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com this happened after I ran the "refresh firefox" option … (Lesen Sie mehr)

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Gefragt von Paul Gritt vor 13 Stunden

Letzte Antwort von jscher2000 - Support Volunteer vor 11 Stunden

Firefox 119.0 on Ubuntu 22.04 has started to freeze which requires killing all Firefox processes

My apologies if I am being a numpty, but I have been using Firefox for many years without issue, and recently (possibly after an update, but I cannot be certain), it has … (Lesen Sie mehr)

My apologies if I am being a numpty, but I have been using Firefox for many years without issue, and recently (possibly after an update, but I cannot be certain), it has started to randomly freeze. I am running Ubuntu 22.04, and Firefox 119.0. I have demonstrated to myself that if I open a web page with links (but not always), and click on the link, I may still scroll up and down the page, but the mouse cursor never seemed to recognise the hotlink, and doesn't jump to it. The links will work on Chromium. I initially tried resetting the browser, thereby losing all my open pages, but that didn't work. That also removed all extensions ("all" two of them) and that didn't work. Firefox is now pretty much unusable. Any help to resolve this would be appreciated, as I cannot find any solutions online, and it seems I am not alone with this issue! Many thanks,

Gefragt von trevortmanson vor 2 Wochen

Letzte Antwort von trevortmanson vor 12 Stunden

Video audio pops loudly when a navigating or fullscreening

Whenever I navigate in a video or go fullscreen on YouTube there's a painfully loud crackle, I use the site frequently so I'd appreciate a fix because it's very painful f… (Lesen Sie mehr)

Whenever I navigate in a video or go fullscreen on YouTube there's a painfully loud crackle, I use the site frequently so I'd appreciate a fix because it's very painful for my ears.

Gefragt von GIRGHGH vor 19 Stunden

  • Archiviert

What can I do if I receive this message?

Good Morning to Firefox Friends, I received the following message after logging in to an online acct. and wanted to review my online bill: "The address wasn’t understoo… (Lesen Sie mehr)

Good Morning to Firefox Friends,

I received the following message after logging in to an online acct. and wanted to review my online bill:

"The address wasn’t understood. Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address."

Any thoughts or resolve? Also, I'm using AdBlocker Ultimate which I took via Firefox suggestion/recommendation.

Thank you in advance!

Sincerely,

Debbie Rusignuolo Email: [email removed from public]

Gefragt von damicomarissa vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

Frequent browser crashes on the VK.COM site when viewing content.

Frequent browser crashes on the VK website when viewing content. What is it and how to solve this problem? Drop a message: https://crash-stats.mozilla.org/report/index/8b… (Lesen Sie mehr)

Frequent browser crashes on the VK website when viewing content. What is it and how to solve this problem? Drop a message: https://crash-stats.mozilla.org/report/index/8b7a6415-dc8a-43ac-a0fe-e1d780231126#tab-details

Gefragt von azd94625 vor 1 Tag

Letzte Antwort von azd94625 vor 20 Stunden

Mozilla is crashing since last 3 days and it is often

Mozilla is crashing since last 3 days and it is often Please do the needful urgently. Submitted Crash Reports Report ID Date Submitted bp-51f75a07-5dab-464b-a880-8af… (Lesen Sie mehr)

Mozilla is crashing since last 3 days and it is often

Please do the needful urgently.

Submitted Crash Reports Report ID Date Submitted bp-51f75a07-5dab-464b-a880-8af320231126 26-11-2023, 16:16 View bp-fd13d783-6248-4baf-82d9-682d80231128 28-11-2023, 13:35 View

Gefragt von Osho Nisarga vor 21 Stunden

PlayStation log-on breaks Firefox

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown o… (Lesen Sie mehr)

For the past few days, when I try to log on to PlayStation on Firefox, the sign-in page sits on a loading swirl after inputting email. There's a clear memory leak shown on Task Manager. The menu bar's right-click doesn't draw properly. FF can't be closed and needs to be terminated. The only extension I have is uBlock Origin disabled for this site.

This website works on Edge.

Attached is the broken menu from right-clicking the menu bar.

Gefragt von dg.coombes vor 1 Woche

Letzte Antwort von jonzn4SUSE vor 21 Stunden

Random extreme keyboard & typing lag

Yo, Linux sysadmin here and been using Firefox forever.  Surprisingly I have this ancient 12 year old System76 laptop that I use for nearly everything (got a newer Lenovo… (Lesen Sie mehr)

Yo, Linux sysadmin here and been using Firefox forever.  Surprisingly I have this ancient 12 year old System76 laptop that I use for nearly everything (got a newer Lenovo that I been meaning to switch to but no time).

Using Debian 12/13 with Gnome 43.6/X11.  Can't quite figure out this issue though.  Besides being a sysadmin, can have other side jobs/projects going on as well, so can have 5-10 windows open in different workspaces, sometimes with hundreds of tabs all together (big fan of the Auto Tab Discard add-on and about:memory Minimize Memory Usage to keep performance up and resource usage low).

Been noticing this issue for the last few versions where suddenly, after random amount of Firefox uptime (can be after days of perfect performance) my keyboard input aka typing gets extremely laggy, like 30 seconds behind for all keystrokes, except: Ctrl-F instantly brings up the Find in Page bar, and Ctrl-C instantly copies to clipboard.  Ctrl-V, however, 30 seconds lag, Ctrl-A also....  Mouse is fine though and can right-click and paste instantly or use other menu options.  Happens anywhere in Firefox too: in address bar, in the find text box, in the preferences, in my saved passwords, haven't found a place with no lag.

Have searched around for some hours now and only found suggestions to disable accessibility service, but accessibility service has already been disabled for a while now.  Everything else in my Gnome desktop session is running fine.  Restarting Firefox temporarily solves the issue but is highly annoying and interruptive with as much as I have going on sometimes.  Due to timing randomness, starting Firefox without certain add-ons is impossible as I can't spend days at a time without any of them.  Just have to open a text editor and type what I need to in there, then paste with mouse, until I can find a good stopping place to restart Firefox.

Have included most of the info from about:support in the Troubleshooting Information.  Spent quite a bit of time looking at all my modified preferences, nothing popped out but if there's something you think I could include to help, let me know. Thanks

Gefragt von taka vor 23 Stunden

Firefox closing at random with no crash report

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreport… (Lesen Sie mehr)

Yesterday Firefox started closing at random, sometimes instantly as soon as I open it. The crash dialog doesn't open, and if I go to about:crashes my most recent unreported crash is from 2019. Tried refreshing, reinstalling, completely wiping all profiles and starting fresh. If I use troubleshooting mode it won't open properly at all. I am at a bit of a loss, any ideas?

Gefragt von nathanbee354 vor 3 Tagen

Letzte Antwort von nathanbee354 vor 1 Tag

Regular Crashes

Firefox has been crashing multiple times per day for several weeks now. It used to be fine, hardly ever crashing. I can't think of anything I'm doing differently since be… (Lesen Sie mehr)

Firefox has been crashing multiple times per day for several weeks now. It used to be fine, hardly ever crashing. I can't think of anything I'm doing differently since before the crashes started. I can only assume that it started after a specific Firefox update. I do have a lot of windows/tabs open at once, but that was never an issue in the past. Occasionally individual pages will crash, usually several at once. The entire software crashes all at once regularly as well. Sometimes the crash seems to cause other issues, such as my computer hanging up for a bit, or my monitors going blank and the graphics system seeming to reset, before Firefox actually crashes. I don't always get a crash report dialogue when the whole thing crashes.

Most recent crash report ID: bp-bd37576c-c5ef-419f-a031-fe1910231123

I keep my Windows and Firefox up to date. I tried turning off hardware acceleration, but I think that might have made it worse so I turned it back on. I cleared the caches (which took well over five minutes), and ran speedyfox a few times. I exit Firefox through File > Exit whenever I need to restart or run other heavy software.

Gefragt von klimber_2 vor 6 Tagen

Letzte Antwort von klimber_2 vor 1 Tag

  • Archiviert

Latest Firefox for Linux doesn't support HW acceleration with old Intel GMA 3000 GPU

Hi!, After spending days trying various online guides in technical blogs, forums e.t.c. to enable HW acceleration in Firefox to offload video decoding to the GPU, I deci… (Lesen Sie mehr)

Hi!,

After spending days trying various online guides in technical blogs, forums e.t.c. to enable HW acceleration in Firefox to offload video decoding to the GPU, I decided as my last resort to post here.

I installed Linux Lite to an old laptop with intel GMA 3000 using the latest Intel drivers from Mesa in order to give it a new life using Linux and getting better performance. My initial intention was to use firefox (as I do in my desktop windows PC) but I wanted to get better performance and battery life by using GPU for video decoding. Intel GMA 3000 supports AVC1 (H264) decoding and it's very efficient. I have to say that Chrome fully supports this GPU and Video decoding in it's latest version (I have confirmed it using Intel_gpu_top utility).

Can someone here tell me if the aforementioned GPU can work together with Firefox Hardware acceleration implementation in order to support accelerated video decoding ?

If you need any information of my system please let me know.

Thanks in advance for your time.

Gefragt von kallianiotis.nikolas vor 10 Monaten

Letzte Antwort von kallianiotis.nikolas vor 10 Monaten

Firefox opens and closes open start-up

At first Firefox opened and then immediately closed. Then it simply wouldn't open. I uninstalled it. Changed my profile (as per a suggestion in Support I read about). … (Lesen Sie mehr)

At first Firefox opened and then immediately closed. Then it simply wouldn't open. I uninstalled it. Changed my profile (as per a suggestion in Support I read about). Reinstalled it. It opens now in "safe/troubleshoot" mode for a few moments. I checked the crash report and there are no current crash reports which might help me with the problem. I can't log back in as it keeps closing after I enter username and try to enter password - i don't think its a password issue - it closes all the time even at other places. I'm at my wits end and don't want to abandon Firefox. Any thoughts appreciated. Many thanks, A

Gefragt von ARN vor 1 Tag

Message Adblocker Youtube

Dear Support Team, I always receive popup messages when trying to play a youtube video. "Ablockers not allowed". But I haven´t installed any adblocker. I am not sure, b… (Lesen Sie mehr)

Dear Support Team,

I always receive popup messages when trying to play a youtube video. "Ablockers not allowed". But I haven´t installed any adblocker. I am not sure, but I think this erreor occurs since the last Firefox update (?). Had never before this error. See file attached (in German).

I am using Windows 10.

Thank you in advance for your help ! Best regards Chris

Gefragt von catnet.kg vor 1 Tag

Firefox browser is not responding

Firefox browser is not responding. I cannot click the menu as suggested because when I do the whole page crashes. How do I fix this "firefox not responding" issue? … (Lesen Sie mehr)

Firefox browser is not responding. I cannot click the menu as suggested because when I do the whole page crashes. How do I fix this "firefox not responding" issue?

Gefragt von vidmarketer345 vor 1 Tag

Letzte Antwort von Paul vor 1 Tag

Firefox hangs when I try to maximise

Firefox hangs when I try to maximise the window. If the firefox window is covering half of my screen and I try to maximise by clicking on the window button at the top rig… (Lesen Sie mehr)

Firefox hangs when I try to maximise the window. If the firefox window is covering half of my screen and I try to maximise by clicking on the window button at the top right, it hangs. I get a message "firefox is not responding, wait or exit." Then I have to select close, and start it again to work. This happens occasionally, once in every 2-3 days.

Gefragt von Daksha vor 1 Tag

Freeze on first load

On the first load of the day FF partially loads a page then freezes that page. Links are dead and can't type into any text field. This will happen with multiple tabs then… (Lesen Sie mehr)

On the first load of the day FF partially loads a page then freezes that page. Links are dead and can't type into any text field. This will happen with multiple tabs then suddenly everything starts to work with no further issues. Note: the browser does not freeze.

Gefragt von Roger vor 1 Tag

Is there literally no way to control firefox's memory usage? I have tried a lot of things and none of them work

Hello, I have been a diehard Firefox user since it was still in Beta. I have been using computers personally since 1994 and professionally since 2004, doing Windows and… (Lesen Sie mehr)

Hello, I have been a diehard Firefox user since it was still in Beta. I have been using computers personally since 1994 and professionally since 2004, doing Windows and Linux systems administration. I can and will do whatever (within limits) you need me to do to troubleshoot and resolve this issue, which is otherwise going to cause me to abandon this otherwise excellent browser, perhaps forever. The browser.cache.disk.capacity seems to work, but browser.cache.memory.capacity does not.

Why does firefox not respect the assigned values for browser memory cache (browser.cache.memory.capacity)? Is there anything I can do to limit the memory and processor usage of Firefox and its child processes? Is extension CPU/memory usage constrained by the application values? Is there a way to determine and/or limit the resource usage of extensions?

I have included a number of screenshots documenting its behavior and generated an about:memory report during "normal use". After configuring a number of system variables, I then attempted to determine its resource usage under heavy load.

Open the browser with a couple 2, 3 tabs: ~1GB memory usage Use the browser as "normal" (dozens tabs): ~2GB memory usage Open 100+ tabs from history: The CPU and memory resource usage increases until it consumes all available system resources despite configured values. After killing and restarting the process, the tabs have invisible titles in the extension and browser, and must be closed using Ctrl+W until only a few remain after which the browser can be used normally and again consumes ~1GB.

While I understand "just don't open so many tabs", under some circumstances such as poorly written websites, bugs, etc, even single sites may attempt to claim excessive resources. I sometimes run VMs and such on this machine and in order to retain a responsive system, cannot have applications consuming all of the available resources. I have found one proposed solution that uses an external application, is this the only way?

I am open to allowing Firefox to utilize more of the SSD storage (the 1GB limit was imposed for testing) and would be fine with increased slowness due to disk cache or refetching internetworked resources. However, none of the settings I have changed or attempts I have made appear to be able to limit the memory usage in any way. Additional included screenshots are linked above instead of as attachments due to number. I can share or generate additional reports to assist in troubleshooting.

Thank you! JackD

Gefragt von jackd2 vor 1 Woche

Letzte Antwort von jackd2 vor 1 Tag

  • Archiviert

Firefox, as well as Waterfox, completely crawl compared to my Chromium browsers. 40+ seconds to load a website.

I used to have Firefox as my main browser for awhile. But after updating to Windows 10, It has become unusably slow for awhile now. It is so bad that I have simply switch… (Lesen Sie mehr)

I used to have Firefox as my main browser for awhile. But after updating to Windows 10, It has become unusably slow for awhile now. It is so bad that I have simply switched to Brave, which works perfectly fine. It looks like it's loading one element at a time. Waterfox does the same thing. I wonder if it's something with Gecko on my computer. A few things that may help. My internet connection is fine. I have no extensions. I have tried different Firefox profiles. I have tried the Help page's suggestion of removing and re-adding Firefox to my Windows Defender firewall. Nothing seems to work.

Please help me!

Gefragt von highlandclouds vor 11 Monaten

Letzte Antwort von jonzn4SUSE vor 11 Monaten