Hi : )
I love Firefox, and I find it simply excellent. But...
in the last months Im having lots of FREQUENT crashes. I dont know why.
it often crashes (even 20-30 times … (Lesen Sie mehr)
Hi : )
I love Firefox, and I find it simply excellent. But...
in the last months Im having lots of FREQUENT crashes. I dont know why.
it often crashes (even 20-30 times a day), mostly with an empty page (#argh this page was closed), sometimes the program closes by itself, I restart it, it goes for some minutes or even less, and the the problems are back again.
I tried many solutions: I reinstalled it, I tried the safe modus (it crashes thesame way), disinstalled all the plug ins. disintalled the firefox accelerator. tried windows10 compatibility solutions, I created a new profile. i have the latest version, of course.
I have these issues ONLY with firefox. maybe is the 64 bits version? my laptop is 2 year old.
it does not get any better with the above solutions.
below the copy of a mozilla crash report (there are many I just picked one)
could you please help? what can i Do?
thanks a lot
merlino
Firefox 59.0.3 Crash Report [@ ToParticipant ]
Search Mozilla Support for this signature How to read this crash report
ID: cbf80a5f-748b-4695-9d38-e5a9c0180502
Signature: ToParticipant
Details
Metadata
Bugzilla
Modules
Raw Dump
Extensions
Telemetry Environment
Signature ToParticipant More Reports Search
UUID cbf80a5f-748b-4695-9d38-e5a9c0180502
Date Processed 2018-05-02 11:17:11
Uptime 92 seconds (1 minute and 32 seconds)
Install Age 97,810 seconds since version was first installed (1 day, 3 hours and 10 minutes)
Install Time 2018-05-01 07:42:32
Product Firefox
Release Channel release
Version 59.0.3
Build ID 20180427210249
OS Windows 10
OS Version 10.0.16299
Build Architecture amd64
Build Architecture Info family 22 model 48 stepping 1 | 4
Adapter Vendor ID
0x1002
Adapter Device ID
0x9850
Process Type content (web)
Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC
Crash Address 0x14c129ce020
User Comments
Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB)
Available Virtual Memory 140,735,797,755,904 bytes (140.74 TB)
Available Page File 5,138,169,856 bytes (5.14 GB)
Available Physical Memory 4,413,202,432 bytes (4.41 GB)
System Memory Use Percentage 40
EMCheckCompatibility
False
App Notes
FP(D00-L1000-W00001000-T000) AdapterVendorID: 0x1002, AdapterDeviceID: 0x9850, AdapterSubsysID: 00000000, AdapterDriverVersion: 15.201.2101.0
D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+
Processor Notes processor_ip-172-31-24-210_us-west-2_compute_internal_7; Processor2015; non-integer value of "SecondsSinceLastCrash"
Crashing Thread (0)
Frame Module Signature Source
0 @0x14c129ce020
1 xul.dll ToParticipant xpcom/base/nsCycleCollector.cpp:1472
2 xul.dll RemoveSkippableVisitor::Visit(nsPurpleBuffer&, nsPurpleBufferEntry*) xpcom/base/nsCycleCollector.cpp:2867
3 xul.dll nsPurpleBuffer::VisitEntries<RemoveSkippableVisitor>(RemoveSkippableVisitor&) xpcom/base/nsCycleCollector.cpp:1125
4 xul.dll nsPurpleBuffer::RemoveSkippable(nsCycleCollector*, js::SliceBudget&, bool, bool, void (*)(void)) xpcom/base/nsCycleCollector.cpp:2893
5 xul.dll nsCycleCollector::ForgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:2942
6 xul.dll nsCycleCollector_forgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:4268
7 xul.dll FireForgetSkippable dom/base/nsJSEnvironment.cpp:1279
8 xul.dll CCRunnerFired dom/base/nsJSEnvironment.cpp:1974
9 xul.dll std::_Func_impl_no_alloc<bool (*)(mozilla::TimeStamp), bool, mozilla::TimeStamp>::_Do_call(mozilla::TimeStamp&&) vs2017_15.4.2/VC/include/functional:299
10 xul.dll mozilla::IdleTaskRunner::Run() xpcom/threads/IdleTaskRunner.cpp:62
11 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1040
12 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:97
13 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:301
14 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319
15 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299
16 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:157
17 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp:348
18 xul.dll XRE_RunAppShell() toolkit/xre/nsEmbedFunctions.cpp:874
19 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:269
20 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319
21 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299
22 xul.dll XRE_InitChildProcess(int, char** const, XREChildData const*) toolkit/xre/nsEmbedFunctions.cpp:700
23 firefox.exe content_process_main(mozilla::Bootstrap*, int, char** const) ipc/contentproc/plugin-container.cpp:63
24 firefox.exe NS_internal_main(int, char**, char**) browser/app/nsBrowserApp.cpp:280
25 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:112
26 firefox.exe __scrt_common_main_seh f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:283
27 kernel32.dll BaseThreadInitThunk
28 ntdll.dll RtlUserThreadStart
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