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Google and other websites turn grey instead of white

Hi Guys, every time i open a white website like google or my schools website it turns light grey like the attached photo. I haven't tried anything as I dont know how to f… (Lesen Sie mehr)

Hi Guys, every time i open a white website like google or my schools website it turns light grey like the attached photo. I haven't tried anything as I dont know how to fix it. Thanks

Gefragt von Matt12456 vor 1 Woche

Letzte Antwort von cor-el vor 1 Woche

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Lost tabs

I lost my tabs. Firefox has been opened and closed several times after losing tabs. I went here https://www.jeffersonscher.com/ffu/scrounger.html. I was able to find the … (Lesen Sie mehr)

I lost my tabs. Firefox has been opened and closed several times after losing tabs. I went here https://www.jeffersonscher.com/ffu/scrounger.html. I was able to find the file containing my lost tabs, it is sessionstore(1706800631216_9931f324-5558-4488-a36c-a5b3cb9e8c54_event_jsonlz4).json What do I do with this file now? Thank you.

Gefragt von WW13 vor 1 Woche

Beantwortet von cor-el vor 1 Woche

Mozilla Firefox

How on earth do I update my Mozilla Firefox, I cannot play my Apple TV or Amazon Prime, which I am paying for, until I update it! I have tried really hard but am 78 and i… (Lesen Sie mehr)

How on earth do I update my Mozilla Firefox, I cannot play my Apple TV or Amazon Prime, which I am paying for, until I update it! I have tried really hard but am 78 and it's not happening!

Gefragt von joanniegilbert1 vor 2 Wochen

Letzte Antwort von jscher2000 - Support Volunteer vor 2 Wochen

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Firefox (and also Thunderbird) crash on trying to load Yahoo mail login page

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning t… (Lesen Sie mehr)

A friend (who knows even less about technology than me) has an old Dell Inspiron 1501 which has been running Linux Mint 18 Xfce, which is now unsupported. I'm beginning to regret it but just to keep it going for a couple of years I offered to update to Mint 20 Xfce, which is the last version listing 1 Gb as the minimum Ram (everything later or other version are 2 Gb or more), which is the most that system can use. Once the wifi was eventually working (old b43 broadcom driver) most things went fine (except Team Viewer, which works on another Mint 20 Xfce system, but that's not a question for here). However, she uses Yahoo mail, and for some reason just attempting to load the login page (login.yahoo.com) causes Firefox to crash (I mentioned Thunderbird in the title as I attempted to access Yahoo Mail with it, but because it needs to access the Yahoo Mail page (as I think this is now based on App codes rather than passwords), and doing that crashed Thunderbird also). I'm pretty sure I have methodically gone through all the troubleshooting steps on https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems (clear cookies & cache by deleting history; clear startup cache; refresh; reinstall; new profile). Firefox doesn't crash in Troubleshoot mode, despite the fact is seems to still use hardware acceleration, even though I thought it would disable that. Hence, I'm at the end of what I know to try (and that's just from following the guide, I am not an expert) and would be grateful for any help anyone can offer. I attach an image that lists all the submitted crash reports, as they will refer to slightly different conditions as I tried all the options mentioned above. I'm using my own PC to submit this (so any hardware & system data submitted by this web-form won't be relevant), not the Inspiron 1501 that has the issue. I can open the Yahoo mail page on this machine (same version of Firefox) and also on the Inspiron 1501 using Chrome (but there was a different reason relating to security why we couldn't log in via that). Would really like to get Firefox (and Thunderbird) working on the laptop, if possible.

Gefragt von Jonny Terry vor 1 Jahr

Beantwortet von Jonny Terry vor 1 Jahr

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I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even whe… (Lesen Sie mehr)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Gefragt von maikmadej99 vor 1 Jahr

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Jahr

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I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (Lesen Sie mehr)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Gefragt von r33sch vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Problem with my bank 2FA and firefox

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program. With my bank security settings I have check marked to not use 2FA Bank home page… (Lesen Sie mehr)

Am using FF 109.01 (64) and the latest Windows 10 (64) ver. I uses their Virus program.

With my bank security settings I have check marked to not use 2FA Bank home page asks for a security code anyway.

This has happened to me months ago and all of a sudden everything was OK. ... and now it has happened again. When I use Edge, Bank home page does not ask for a security code. This is the way I would like FF to perform.

I have phoned the Bank IT Help desk and they are bafflled. They had me try a bunch of acrobats but nothing works.

Obviously there is something in FF to tweak. I am using

I have searched and searched on internet, but no solution. I have used FF since it was a baby, and I want to stick with it. Thanks

Gefragt von tsb vor 1 Jahr

Letzte Antwort von tsb vor 1 Jahr

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OS authentication enable via registry?

Hi, I know how to turn on OS authentication to reveal passwords in about:config (signon.management.page.os-auth.enabled = true) But is there any way to turn this on in r… (Lesen Sie mehr)

Hi,

I know how to turn on OS authentication to reveal passwords in about:config (signon.management.page.os-auth.enabled = true) But is there any way to turn this on in registry?

Gefragt von jewmo159 vor 1 Jahr

Beantwortet von TyDraniu vor 1 Jahr

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https://app.scoutapp.ai/

the webpage https://app.scoutapp.ai/ doesnt function with your browser. works fine on chrome and brave however but I prefer if it worked with FF. any chance we can get th… (Lesen Sie mehr)

the webpage https://app.scoutapp.ai/ doesnt function with your browser. works fine on chrome and brave however but I prefer if it worked with FF. any chance we can get this fixed?

Gefragt von nabetse vor 1 Jahr

Letzte Antwort von nabetse vor 1 Jahr

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want to turn off "battery drain" notifications

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox versi… (Lesen Sie mehr)

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox version 109.0.1)

Gefragt von meredithcr vor 1 Jahr

Letzte Antwort von meredithcr vor 1 Jahr

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Installation aborted because the add-on appears to be corrupt.

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrup… (Lesen Sie mehr)

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrupted can someone help? please contact me under my email [email removed from public]

Gefragt von Farzam Maghouli vor 1 Jahr

Beantwortet von Farzam Maghouli vor 1 Jahr

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how to download and install an older version of Firefox

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgra… (Lesen Sie mehr)

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgrade so I don't want an even more overloaded/uses up more CPU, etc., version of Firefox. I don't have complex needs in a browser, so some of the "upgrades" haven't been useful for me or have made using FF more difficult.

  I found a list of what I guess are older versions but no information was provided on how to choose a version of say v. 110, to make sure it's the right one for my laptop and/desktop (or the one that will work w/the fewest problems) that it's in English, etc.   
  My impression is that FF is mostly worked on by people who have a variety of needs & interests so increasing sophistication is what they want and that's fine, I'd like to keep using FF w/my current machines, w/as simple a version ,ie., useful for an unsophisticated user.    Is that possible?    If so, I'd like to upgrade to 110 64 bit or perhaps 111 64 bit unless either or both had huge security holes, etc and many users found they weren't very functional.   I do have security software.

Gefragt von azure7 vor 7 Monaten

Letzte Antwort von azure7 vor 5 Monaten

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Impossibly tiny address bar, tabs, everything

I have tried for literal years to fix this problem so I can switch to Firefox, but haven't been able to get any help. I'm serious. I wanted to switch to Firefox back in 2… (Lesen Sie mehr)

I have tried for literal years to fix this problem so I can switch to Firefox, but haven't been able to get any help. I'm serious. I wanted to switch to Firefox back in 2020 and had this problem.

I've tried:

- Finding and adjusting any setting or preference that has to do with font size. It doesn't help.

- Uninstalling and deleting all of Firefox from my computer, then redownloading the newest version and installing that. This has happened over several versions.

I had to zoom in on this page just so I could type this, lol!

I'm attaching screenshots that show the problem. The top bar (the system font from my mac) vs. what I see in Firefox.

For reference, I have a macOS that's running Monterey v 12.2.1. It's a macbook air (13 inch).

Is there any fix for this? If not, is there another non-chrome browser you can recommend?

Thanks so much, since I know you're a volunteer and doing this just because you're a helpful person. And sorry to sound frustrated. I just have kept trying to fix this myself and had no luck!

Gefragt von Miss Meg vor 6 Monaten

Letzte Antwort von cor-el vor 6 Monaten

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FireFox font is unreadable and thin

Certain fonts are displayed not as what I set them to in Firefox's settings. At first, I thought it was a windows OS font related issue- it's not. I've followed everyth… (Lesen Sie mehr)

Certain fonts are displayed not as what I set them to in Firefox's settings.

At first, I thought it was a windows OS font related issue- it's not.

I've followed everything here: https://support.mozilla.org/en-US/questions/1323130 (The answer support link is inaccessible. But following the answer did not fix my issue.)

Also looked to see if any of my add-ons are affecting it. I've disabled them on the sites (in the screenshot) but the fonts are still displayed as attached. Checked to see if the add-on uBLOCK is disabling remote fonts, that feature is not checked so that's not the issue.

Please help, thank you.

Gefragt von beasther vor 1 Jahr

Beantwortet von beasther vor 1 Jahr

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Firefox crashing after granting permission to webcam ONLY AFTER account sync

Macbook pro M1 macOS 13.2 (22D49) Firefox crashes after granting permission to use my webcamera. I performed a complete refresh of profile and without installing any ex… (Lesen Sie mehr)

Macbook pro M1 macOS 13.2 (22D49)

Firefox crashes after granting permission to use my webcamera. I performed a complete refresh of profile and without installing any extensions or setting up Mozilla Sync I tested using this page https://webcamtests.com/ and everything works as expected.

I think installed my list of extensions that I use and tested again, everything worked.

I then enabled Mozilla Sync and tested again, immediate crash right after granting permissions with a TCC policy violation according to the crashreport.

I then tested in safemode with all extensions disabled and it still crashes. So it works before enabling Mozilla Sync, but not afterwards, so something in my sync is causing this EVEN when in safemode.

Gefragt von mozilla402 vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

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Google Apps UI Absent

Hi, I've been trying to transfer from Chrome to Firefox but have been experiencing a graphical error with primarily the toolbar in Google Docs. The places where icons sho… (Lesen Sie mehr)

Hi, I've been trying to transfer from Chrome to Firefox but have been experiencing a graphical error with primarily the toolbar in Google Docs. The places where icons should be denoting what each button does are empty - I do not have any extensions, plugins, or themes installed that would be causing this. I did install the Dark Reader extension to see if it would show icons when using it, which it did not. It actually is not exclusive to the toolbar, as drop-down menus that would normally have icons do not either. I tested in both Microsoft Edge and Chrome and this issue does not arise on either.

While Docs has been the primary issue, it persists across all Google Drive apps (Sheets, Slides, Drawings, and more). My version of Firefox is up to date and I am on an HP laptop running Windows 10. If anyone is able to help diagnose the issue at hand or direct me to another support thread where this issue has been resolved, it would be highly appreciated. Thank you so much!

Gefragt von Anya Elise vor 1 Jahr

Beantwortet von TyDraniu vor 1 Jahr

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Do CSS "widows/orphans" work in Firefox?

Firefox v109.0.1 opensuse tumbleweed linux 6.1.12-1-default x86_64 I have been trying to get a "media print" to format as I wish it to do so by using the widows and orp… (Lesen Sie mehr)

Firefox v109.0.1 opensuse tumbleweed linux 6.1.12-1-default x86_64

I have been trying to get a "media print" to format as I wish it to do so by using the widows and orphans CSS rules (among others). So far, regardless of the values assigned, the resulting print output still has widows and orphans.

Are those rules actually implemented in Firefox?

Gefragt von jimoe vor 1 Jahr

Beantwortet von TyDraniu vor 1 Jahr

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Random text corruption only on external monitor resolved with driver update

I suddenly began seeing weird, random text rendering problems in the browser. It looked like tiny bites had been taken out of random letters. At first I thought my exte… (Lesen Sie mehr)

I suddenly began seeing weird, random text rendering problems in the browser. It looked like tiny bites had been taken out of random letters.

At first I thought my external monitor developed bad pixels, but I discovered that the problem only occurred on Firefox (109.0.1): No other browser (Chrome, Edge, Brave, Opera) showed the issue. Also, the problem only showed on my external monitors: it disappeared when I moved the browser window to my laptop screen.

I first noticed it only on letter "t" in the google search bar: I tested every other letter and none showed the same problem. In a continuous line of repeating "t" letters, the corruption occurred in a repeating pattern, only corrupting letters in position 7, 9, 16, 18, 20. But then I noticed elsewhere on the page I a random letter "a' was sometimes affected.

My NVIDIA studio driver needed updating (to 528.24), so I did that and the problem seems to have resolved. Very strange.

Gefragt von robgazy vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr