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Secondary account confirmation

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have… (Lesen Sie mehr)

I understand that the following is necessary as described in the FAQ. I lost my two-step authentication device, can’t find my backup authentication codes and don’t have a logged-in device. Can I request to delete my Firefox Account?

Is it possible to remove the backup account related to such a locked-out account to allow that account to be associated with the new account created?

Note that the Authy locked account has been abandoned on Firefox for a long time. Not certain if there is a limit time-frame of no account access after which the account may be declared abandoned and may therefore have the backup account unlocked for a new account association to the backup account.

Gefragt von mkoopman283 vor 13 Stunden

Letzte Antwort von Dropa vor 12 Stunden

opening pdf files

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I… (Lesen Sie mehr)

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I will stop using firefox if this cannot be fixed. it drive me nuts

Gefragt von lennymr2 vor 4 Monaten

Letzte Antwort von Adrian vor 2 Tagen

Tab automatically closes after downloading file, sometimes before file has been saved to new destination.

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email. After ope… (Lesen Sie mehr)

For the last week or two I have had an issue with Firefox closing my email (yahoo business mail) tab automatically, every time I download a file from an email.

After opening emial I click to download the file, i have the settings set to ask where I want it saved, and then either while I'm selecting the destination and labeling it, or right after the tab automatically closes. It happens both ways which suggests to me it's occurring after a specified amount of time, not based on completion of an action. And it's happening every time.

MacBook Pro Firefox 102.0.1

Any idea how to stop this?

Gefragt von burchbagg vor 5 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 3 Tagen

Unable to print in Firefox ESR 102.6.0 ... print preview icon just goes around and around

I am unable to print an email in Firefox ESR 102.6.0 since the last update. Worked on previous version. When I click on the printer symbol a screen opens and a wheel just… (Lesen Sie mehr)

I am unable to print an email in Firefox ESR 102.6.0 since the last update. Worked on previous version. When I click on the printer symbol a screen opens and a wheel just keeps going around and around and says 'Preparing Preview' with no resolution. Tnx

Gefragt von bbakercpa vor 1 Woche

Letzte Antwort von jonzn4SUSE vor 1 Woche

  • Archiviert

Having errors with downloads

Hello, I recently updated my Firefox, & ever since then when I would try to access windows explorer -mostly by opening the download folder- through Firefox I would ge… (Lesen Sie mehr)

Hello, I recently updated my Firefox, & ever since then when I would try to access windows explorer -mostly by opening the download folder- through Firefox I would get an error saying that the action wasn't supported or something, so i just went there manually. Recently, it won't even show that error when trying to access downloads (it simply does nothing), & I have been having problems with windows explorer not opening when double clicking on the icon every so often; requiring a reset to fix it.

I was wondering if these are somehow related, & whether Firefox or something else was the problem. I've ran all the system scans that Windows recommended, but found no problems. Can you verify if this is a Firefox problem or other issue?

Also, I blocked my username for security purposes, hope that's not a problem

-J. Becker

Gefragt von jbecker31 vor 6 Monaten

Letzte Antwort von Bithiah vor 2 Wochen

  • Archiviert

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (Lesen Sie mehr)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Gefragt von dawnpdavis vor 6 Monaten

Letzte Antwort von Island Bookkeeping vor 1 Monat

  • Archiviert

using firefox 102.0.1 - suddenly have problems on Amazon

As of yesterday I cannot use Firefox on Amazon from my desktop. I can use it from both of my laptops and, on my desktop, I can use Amazon from Google Chrome. When I try … (Lesen Sie mehr)

As of yesterday I cannot use Firefox on Amazon from my desktop. I can use it from both of my laptops and, on my desktop, I can use Amazon from Google Chrome.

When I try to search products on FF I get a black screen. When I try to access my wish list, I get multiple error messages.

I tried Re-installing FF but the same problem persists. I have not tried uninstalling/reinstalling yet.

I did a full virus scan overnight. No problems were found in the scan.

Gefragt von Rosaliy Lynne vor 6 Monaten

Letzte Antwort von tuxedocat101 vor 1 Monat

  • Archiviert

Firefox

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists. Thanks for the help al … (Lesen Sie mehr)

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

Gefragt von abust1 vor 6 Monaten

Letzte Antwort von starship vor 1 Monat

lost my bookmarks after upgrading the browser

Hello Support, I upgraded my FF browser to 102.5.0 esr and lost all my bookmarks. The upgrade saved old data Users\.....\Desktop\Old Firefox Data\naaf009b.default-esr\boo… (Lesen Sie mehr)

Hello Support,

I upgraded my FF browser to 102.5.0 esr and lost all my bookmarks. The upgrade saved old data Users\.....\Desktop\Old Firefox Data\naaf009b.default-esr\bookmarkbackups - however the json file looks like is overwritten or cannot be inmported to FF browser - When I do Import - backup - the current file is backed up but the old file is not found...

Is there any sam=ne way to get my bookmarks back? I was not signed into my browser either.

Thanks M

Gefragt von mayuri_dave vor 1 Monat

Letzte Antwort von Terry vor 1 Monat

DoorDash Webpage Error 404???

Whenever I try to visit https://www.doordash.com/ in Firefox I get a web page that states -- Hmmm! The page you're looking for must be here somewhere... error code: 404 E… (Lesen Sie mehr)

Whenever I try to visit https://www.doordash.com/ in Firefox I get a web page that states --

Hmmm! The page you're looking for must be here somewhere... error code: 404 ERR_004 Maybe you'd like to go back home

(See screenshot.)

This does not occur on any other browser.

What is this nonsense?

Gefragt von dkwalton vor 1 Monat

Letzte Antwort von Dropa vor 1 Monat

Two step authetification

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but… (Lesen Sie mehr)

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but it still requires a code. Sometimes it says it is sending a code to my email address. It does not. I ask it to resend code but it never does. I am logged into Firefox on my computer, is there a way to turn off the authenticator or otherwise solve this problem?

Gefragt von ToastyMo vor 5 Monaten

Letzte Antwort von vc7ybp1nz vor 2 Monaten

  • Archiviert

yahoo mail won't print body of email from FF

I have yahoo mail on Firefox. When I try to print to my Brother printer the page comes out blank accept the address line. If I use Microsoft Edge(not my preferred browser… (Lesen Sie mehr)

I have yahoo mail on Firefox. When I try to print to my Brother printer the page comes out blank accept the address line. If I use Microsoft Edge(not my preferred browser) it prints no muss no fuss. WHY??? Don I need to change some setting in FF or is there a problem interacting with ATT Yahoo. Never used to be a problem.

Gefragt von wmaring vor 6 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 2 Monaten

  • Archiviert

Text display / Encoding problem?

Text rendering is totally jacked. Not just special characters but all text on a select number of websites that I have been visiting without any problems for years (Online… (Lesen Sie mehr)

Text rendering is totally jacked. Not just special characters but all text on a select number of websites that I have been visiting without any problems for years (Online Banking Account, SalesForce Log-in screens). The Repair Text Encoding button under view is greyed out as well. Any thoughts?

Gefragt von stefan.peters vor 6 Monaten

Letzte Antwort von sarker1 vor 2 Monaten

  • Archiviert

Random Unusual Freezing, Yet Not Unresponsive

Hello, I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it… (Lesen Sie mehr)

Hello,

I've recently encountered a curious issue with my Firefox browser (Firefox version 102.0, Windows 11 Insider Preview 10.0.25145.1011). At seemingly random times it will freeze for between two and five minutes (roughly). UI elements become completely unresponsive and the cursor does not update when moving over the browser window. The window will not minimize. Yet, Windows Task Manager does not report the application as being unresponsive. While never a common problem, any freezes in the past would eventually cause the Windows Task Manager to identify it as unresponsive.

I have disabled "recommended performance settings" and hardware acceleration to no avail. Everything seems perfectly normal immediately before and after the freezes, and I've yet to identify how I can trigger them. I do not recall having made any changes to my browser before the freezes started occurring, though multiple Windows updates have taken place since then. If I'm too impatient to wait I will end the Firefox processes via Windows Task Manager and restart it so I can return to my tabs without having cookies deleted. I have 13 plugins mainly covering privacy/security concerns. Is there some sort of debug tool I can engage to see what's occupying Firefox while it's frozen? I've just found the Firefox Task Manager, and will see if it can offer any additional information during/after the freezes.

Thanks, Logan

Gefragt von Logan vor 7 Monaten

Letzte Antwort von Asa Dotzler vor 3 Monaten

Extention/theme changes webpage css.

Hi, I recently installed Dracula Dark Theme 1.9.3. I really like the theme itself but I dislike the way it changes some webpage's css too. Is there anyway to disable the … (Lesen Sie mehr)

Hi, I recently installed Dracula Dark Theme 1.9.3. I really like the theme itself but I dislike the way it changes some webpage's css too. Is there anyway to disable the modification of website's code while keeping the theme of the browser? Thanks

Gefragt von jackvpike vor 3 Monaten

Letzte Antwort von Terry vor 3 Monaten

  • Archiviert

Twitter

In the last couple of days I cannot log into Twitter in Firefox. I get a message that something is wrong "but don't fret, it is not your fault". When I hit Refresh, it wo… (Lesen Sie mehr)

In the last couple of days I cannot log into Twitter in Firefox. I get a message that something is wrong "but don't fret, it is not your fault". When I hit Refresh, it works, but only once. What is wrong? I have the latest Firefox version. Thanks

Gefragt von 2dairaki vor 6 Monaten

Letzte Antwort von Daniel Smith vor 3 Monaten