Forum der Gemeinschaft Firefox

Some web sites such as Amazon have an options bars to select items like 'review order'. When the web page first comes up, they show white in the dark bar. But Firefox is immediately changing the white to purple so that it is almost impossible to read. I haven't been able to find anything in settings to correct this. I do not have this issue when I use Chrome.

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

• Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).

• Other web browsers play sound successfully.

• Restarting Firefox and my computer did not help.

• Switching the default sound device and changing back did not help.

• Changing to headphones made no change.

• Tabs are not muted.

• Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o

• Started Firefox in troubleshooting mode; still no sound.

• Started Firefox in a different profile; still no sound.

• Started Firefox in private mode; still no sound.

• Tried ending the audiodg.exe process in task manager and restarted; still no sound.

• Double checked media.autoplay.blocking_policy, was set to 0.

• Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.

• Disabled hardware acceleration; still no sound.

• Refreshed Firefox; still no sound.

• Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

First got a msg box from Firefox that my W10 PC had crashed overnite - and I could report it. My PC was back up & looked normal - but when I accessed Firefox the PC crashed - then I got the above error & blue screen and could do nothing on the PC! I restarted again - as long as I DO NOT START FIREFOX - my PC is fine. Help pls! For what it's worth, I happened to open a lot of tabs in Firefox yesterday. Drivers are up-to-date. Vicki

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix firefox browser so I don't have to go to chrome or edge. thanks!

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

I have been an avid user of the Firefox browser on my PC for over a decade but a few days ago, when I tried to access a website on my Firefox browser, it would not connect me to the website. I have many tabs open in my browser and when I try to access any of the tabs, I get the same problem. There's a dot that moves endlessly back and forward in the tab while the screen remains blank. In the heading next to the website address it says "not secure", but it is saying this for all the websites that I was previously able to access and any new website that I enter. How can I fix this to access websites? I have tried restarting my computer but that has not fixed it.

Since a recent update, whenever I try to go to ufc.om, Firefox shows me the error in the attached image. It used to display ufc.com without issues before the update [ don't remember which update ].

Other browsers [ Chrome and Edge ] display ufc.com without issues.

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies.

If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.

For the last day or so, Firefox is refusing to resolve any web pages. I have had to write this in Safari, so I can't share the data from Firefox. Sorry.

Please help, thank you :)

2017 iMac, OS 13.6.9, Firefox 140.0.4

I'm using Firefox, updated to version 140.0.4, on my Windows 11 laptop. Since Edge is my primary browser, I normally only use Firefox for two particular websites that don't work well in Edge. Beginning in March 2025, I've had a strange problem with one of those websites. In certain situations, words or phrases pop up in text boxes, meaning that if I want to type something, I first have to delete the word or phrase. Since it's a game website (not a video type game -- actually contract bridge) and the game is somewhat time-sensitive, this is very annoying. The words and phrases are ones that are appropriate to the website (i.e., not random), and seem to be the same in each session. That's why I labeled this as a "clipboard-related" issue.

Clearing the cache seems to help for a short time, but the problem always returns. <Ctrl>-F5 also helps, but seems to work for some text boxes but not others. In fact, <Ctrl>-F5 works for one type of text box, the type that I use most often, for the remainder of that session. But if I use one of the other text boxes, it doesn't help.

If that isn't strange enough, there are two additional oddities: For the other text boxes, the ones that are unaffected by <Ctrl>-F5, if I continue to use them, they eventually stop popping up words and phrases, again just for the remainder of that session.

The other oddity is that I'm using the free version of the LastPass plugin, and every time one of these words or phrases pops up, the LastPass symbol (a red box with three white dots) also appears at the right of the text box. This is completely inappropriate, since these text boxes have nothing to do with logging in or passwords. For this reason, I'm going to try to contact LastPass to ask about the same issue. However, their support isn't very responsive, so I'm hoping that somebody in the Mozilla forum will have a solution.

As I said, the problem only occurs on this one bridge website, and although I've been using Firefox to access it for several years, the issue never occurred before March 2025.

Bonjour, Depuis 1 semaine à 10 jours, il m'est impossible de naviguer avec Firefox. La lenteur est exécrable. J'ai dû mettre 1 heure à pouvoir afficher cette page, incluant tout ce que vous faites pour décourager les gens de vous écrire. Votre dernière MAJ doit être ratée. Avec Edge, je n'ai pas ce problème. La navigation est fluide. Je vais aussi tester Chrome. Cordialement,

You seriously need to remove the AUTOMATIC tab grouping, it's annoying as hell!

I know there's a workaround, but that's beside the point. You don't break into someones home in order to re-organize it, that's just bad practice all around.

Firefox has taken to sending pop-ups of breaking news, which I then have to clear manually (Win 10) How can I stop this.

I have looked in settings, but can't find an off switch for this "new" toy. At least the Thunderbird notifications disappear after a few seconds! These just pile up till they block the entire right hand side of my screen - and then they keep going, and block other more important notifications in the main notifications bit.

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manually. It's few hundred important work-related links lost. What actually happened? Can I get them back? Please help.

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites where the paying portion is not correct. However, if I go to a different browser (Chrome), the paying portion works correctly. I'm getting kinda tired of these weird things going on. Please don't offer a feature that doesn't work like grouping tabs.

Today: Can't access website. I think it is the ISP or the router. Reset the router. No luck. Tried a different device on the Wifi. Works fine. Tried a different browser. works fine. Shut down Firefox. I had 2 browser instances open with several windows in each. Could not restart firefox, as it did not close correctly. I closed the broken instance(s). opened FF again, only got one set of windows, not both sets. The other instance had a bunch of grouped windows, and the groups seem to be gone. I can recreate most of those, but had some windows with ongoing work and things I wanted to look at and now they are gone.

FF crashed when I tried to get some answer from ediblearrangements.com help.

There going down like flies chief I have no idea how long they'll last or what the root cause is but I have report numbers listed below: bp-6a2f6577-50b4-4503-aa6f-edc0c0250714 7/14/2025, 5:44 AM bp-cca0da19-acc6-4699-b2fd-f78070250714 7/14/2025, 5:44 AM bp-3afd947d-1ab0-4e44-9fee-f4cbb0250714 7/14/2025, 1:05 AM bp-9399b8e9-a389-41bb-9231-a95d50250714 7/14/2025, 3:54 PM bp-8e2c1005-1c7b-49ea-8a50-dbb780250714 7/14/2025, 3:55 PM bp-d270fbee-4e08-4c3b-a6ce-870400250714 7/14/2025, 3:55 PM bp-1cd7a43d-c702-4a15-bb9f-396ef0250714 7/14/2025, 3:56 PM bp-e6cd9efa-9998-4408-872a-713c60250714 7/14/2025, 3:56 PM bp-23709997-e2af-4463-b1ce-b7a4f0250714 7/14/2025, 3:56 PM bp-d46d3db6-876e-4794-a500-f1a590250714 7/14/2025, 3:56 PM bp-723ea32e-8da6-46c0-bbc2-ea5190250714 7/14/2025, 3:56 PM bp-a8860709-a511-44de-9f6a-318560250714 7/14/2025, 3:56 PM bp-fa8c5f4b-5b15-46d1-8df6-ae76f0250714 7/14/2025, 3:56 PM bp-bc81e502-f570-4e59-86b3-e2d720250714 7/14/2025, 3:56 PM bp-ddfeae99-8833-4297-9d0c-010d20250714 7/14/2025, 3:56 PM

Firefox can't connect to www.123greetings.com but Chrome can.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.123greetings.com.