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Cannot Log In To Sony Community Website

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony us… (Lesen Sie mehr)

Hello this is Don. I am using Win10 with Firefox 120.0 64 Bit as my default browser I am having a problem with logging in to The Sony Community Forum where I help Sony users. I enter my email as my Sign in ID then press enter to get to the password screen and it goes to the spinning grey circle on a white screen. My Memory and CPU gets really high and my browser locks up and I have to go to task manager and End Task for all Firefox processes to unlock it. I have no problem getting in to the website with MS Edge but I hate using it but I have to in order to sign in to Sony Community Forum and help users. I have have done a full system scan for malware with Norton, MSERT, Malwarebytes and Windows Defender. I have done a REFRESH of Firefox and I have even uninstalled and re-installed Firefox and nothing helps. I have it set to auto clear everything under History including Cache and Cookies. There is something about this Forum that for the past week will not let me in. I have emailed my Sony Advocacy leader and he is having the Web Site Team looking into it. This is the only website I cannot log in to. I have used Firefox for years and do not want to have to go to something else.

Respectfully, Don

Gefragt von new_aged2perfection vor 1 Woche

Beantwortet von new_aged2perfection vor 6 Stunden

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Can't open Firefox - error re "platform version '120.0.1'

Hello, Clicking to open Firefox gives me the following error message: Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= … (Lesen Sie mehr)

Hello,

Clicking to open Firefox gives me the following error message:

Error. Platform version '120.0.1' is not compatible with miniVersion >= 120.0 maxVersion <= 120.0

Can't open firefox! I'm running Windows 11 version 10.0.22631 Build 22631

Thanks! Julie

Gefragt von Julie vor 11 Stunden

Beantwortet von Terry vor 5 Stunden

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trouble updating

Duplicate thread, continue at /questions/1432649 I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista. B… (Lesen Sie mehr)

Duplicate thread, continue at /questions/1432649

I have trouble downloading the newest version because it says that Firefox has ended support for Windows 8 and Vista.

But I DO NOT USE THESE OLD VERSIONS - I DO USE WINDOWS 10 on this computer.

Could you please let me know how to fix this in plain english so I can easily do it myself - I am no computer wizzard.

Your help would be greatly appreciated. Please write your answer to my email account: [removed email from public] ,

Thank you, Chris

Gefragt von Chris vor 11 Stunden

Letzte Antwort von James vor 8 Stunden

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Partial bookmarks and Internet history missing

The computers bookmarks after September 28 and before December 1 2023 are missing as well as the internet history in the mozilla browser only. I see no possible way of re… (Lesen Sie mehr)

The computers bookmarks after September 28 and before December 1 2023 are missing as well as the internet history in the mozilla browser only. I see no possible way of restoring them. I see no way to contact mozilla directly about this either.

Gefragt von afastgreyhound vor 11 Stunden

Beantwortet von afastgreyhound vor 11 Stunden

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NordVPN installed a management profile, now I can't get rid of it

As the title says: NordVPN's Threat Protection installed a browser management profile. Now, I can't seem to get rid of it. I've refreshed FireFox, uninstalled NordVPN u… (Lesen Sie mehr)

As the title says:

NordVPN's Threat Protection installed a browser management profile. Now, I can't seem to get rid of it. I've refreshed FireFox, uninstalled NordVPN using App Cleaner, and deleted any/all certs for NordVPN Threat Protection from keychain access.

How can I get rid of the management profile? See attached screenshots.

MacOS: 13.4.1 FF: 114.0.2 (64-bit)

Gefragt von Mike vor 5 Monaten

Beantwortet von TyDraniu vor 5 Monaten

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  • Archiviert

Folder color in 111 version

I've been with yellow folders for several years. In the version that I have now, version 111, no longer works. I was put at userchrome.css the following: @namespace url(h… (Lesen Sie mehr)

I've been with yellow folders for several years. In the version that I have now, version 111, no longer works. I was put at userchrome.css the following: @namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul); .bookmark-item[container], treechildren::-moz-tree-image(container) { fill: gold !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksToolbar) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_BookmarksMenu) { fill: black !important; } treechildren::-moz-tree-image(container, OrganizerQuery_UnfiledBookmarks) { fill: black !important; } treechildren::-moz-tree-image(container, livemark) { fill: orange !important; } .bookmark-item[container][query], treechildren::-moz-tree-image(container, query) { fill: dimgray !important; }

I do not know because it doesn't work now. Maybe version 111 no longer admits it? Do you know how to put the yellow folders?

Gefragt von Lombard.Lombard vor 8 Monaten

Beantwortet von cor-el vor 7 Monaten

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  • Archiviert

Windows defender detected a Trojan

Recently I did a full scan with Microsoft defender and it detected a file in the “firefox/profiles../cache2/entries” as a trojan:PowerShell/Meterpreter.A (And also someth… (Lesen Sie mehr)

Recently I did a full scan with Microsoft defender and it detected a file in the “firefox/profiles../cache2/entries” as a trojan:PowerShell/Meterpreter.A (And also something related to gzip I’m sorry that I didn’t take a screenshot of the message but I completely freaked out and deleted it immediately after scanning with the other AVs). I installed malwarebytes and Avast and did a full scan they returned with a no malware has been detected. In the moment I panicked and immediately deleted the file (I should’ve uploaded to virustotal to see its behavior and what it can do and change to my PC if it is indeed malicious). Then I did a full rescan using Microsoft defender and it returned with a 0 threats found. However, I only went to a couple of websites recently which as far as I know are safe such as msi, cpuid, I don’t go to shady websites plus I have ublock origins as an Adblock. My question is as follows how much percentage wise this Trojan is a false positive and if it is a virus how much damage it did (the thing that got me freaked out is that it’s a meterpreter)

Gefragt von wafeyo2691 vor 11 Monaten

Beantwortet von cor-el vor 11 Monaten

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youtube videos will not play video only get audio with green screen

Firefox just updated to version 120.0 I hadn't used youtube for a while. When I tried to play youtube videos none of them will play, only get a green screen with audio I… (Lesen Sie mehr)

Firefox just updated to version 120.0 I hadn't used youtube for a while. When I tried to play youtube videos none of them will play, only get a green screen with audio In troubleshooting mode they will play Refreshing firefox does not fix the problem

Gefragt von rlbird2 vor 1 Woche

Beantwortet von zeroknight vor 1 Woche

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i reduced to 65% and i STILL cant see the whole page.

Locking this thread.Please continue here: [/questions/1431741] New user here. My web search results dont fill the screen, they always require scrolling down to see the wh… (Lesen Sie mehr)

Locking this thread.
Please continue here: [/questions/1431741]
New user here. My web search results dont fill the screen, they always require scrolling down to see the whole page at once (as designed). why are the top 2 bands 3 times as tall as the font in them, they use up valuable space. see snip insert below. i have trouble enough with windows 10 without squinting and all this needless scrolling down looking for the rest of the buttons. I use LastPass and its truly infuriating how big the boxes are and how hard to find the information, particularly the "go" buttons. TYIA Shandy

Gefragt von Shandy vor 1 Tag

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Unified search/url bar does not search by default

Hi, I've set in my settings to use the unified search+url bar, Also I've set Google as my search engine, but when I type a search request Firefox searchs by default an UR… (Lesen Sie mehr)

Hi, I've set in my settings to use the unified search+url bar, Also I've set Google as my search engine, but when I type a search request Firefox searchs by default an URL, leading to an error every time, I don't know what to change and Ive tried different settings with no change

Gefragt von blac vor 1 Tag

Beantwortet von blac vor 1 Tag

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how to clear history when save option turned off?

Need to clear all previous activity [history, cache, etc.]. I create websites. Do NOT save history. Option turned off. When I bring up a changed website, I see the previo… (Lesen Sie mehr)

Need to clear all previous activity [history, cache, etc.]. I create websites. Do NOT save history. Option turned off. When I bring up a changed website, I see the previous version or the one before that half the time. Rebooting PC does not clear it. Am tired of playing browser roulette, trying to find a browser which will A. Show the latest version. [which is being displayed on other people's devices] B. Perform the desired action as designed by the product creator [which works on other servers and devices, and even sometimes on my device using another browser] I am not skilled at seeing physically thru other people's eyes, only imaginatively. My partner is 200 miles away in another state. We don't always see the same, even when the display is identical. Am starting to create 2 versions of sites, a .org and a .com and explaining to people WHY. I think the "don't save" does not work. It merely turns off creating an index of the viewed material and leaves the viewed material in cache. And re-displays the initial data eveytime, no matter how many updates. Thank you.

Gefragt von mkelley331 vor 1 Tag

Beantwortet von jscher2000 - Support Volunteer vor 1 Tag

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Spotify webplayer on Firefox is unuseable after updating to latest version

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it." I will play … (Lesen Sie mehr)

Majority of the songs do not play and I'm given with a pop-up, "Spotify can't play this right now. If you have the file on your computer you can import it."

I will play a song from a playlist and is given that pop-up, it will continue skipping to the next song until it plays, but only for 9-10 seconds until the song mutes, to specify, the dot (when hovered on the progress bar) will still move, indicating that "it's playing".

Some clarifications: 1. I use Spotify Desktop app (windows), Spotify App (android), and Spotify Webplayer on Chrome and Firefox. Everything works just as fine on all of these, except for Spotify Webplayer on Firefox. 2. Skipping to a later timestamp does not unmute the song. 2. I have Spotify Premium 3. I have no VPN 4. I am running Firefox with an ad blocker 5. I am running Chrome with an ad blocker (same ad blocker in Fifefox) 6. I am running Firefox to the latest version (Firefox 119.0.1 (20231106151204))

What I've done so far: 1. Cleared caches and data. 2. Updated my Windows to the latest update available - Win10 v.22H2 3. Signed-out of Spotify for all my devices, then logging-in first on Spotify Desktop (this automatically redirects to Firefox webplayer) 4. Ran Firefox on "Troubleshoot Mode" 5. Un-checked and re-checked "Play DRM content" setting. 6. Disabled and re-enabled the plug-in "Widevine Content Decryption Module by Google Inc". (this plug-in is last udpated on November 17, 4.10.2710.0

I'm including this link from Spotify's Community page.. where two other users, who commented it is only with Firefox (webplayer), are experiencing the same problem as I am. https://community.spotify.com/t5/Desktop-Windows/Spotify-can-t-play-this-right-now-If-you-have-the-file-on-your/m-p/5679914#M123192

Gefragt von kit vor 1 Woche

Beantwortet von zeroknight vor 1 Woche

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firefox hangs when searching on google or connecting to websites.

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to website… (Lesen Sie mehr)

I have tried to disable hardware acceleration, refresh firefox, reinstall, and nothing works. It hangs every single time when searching on google or connecting to websites. This really sucks because I have used firefox since the beginning and don't want to have to stop now..

Gefragt von coreyhooe vor 3 Monaten

Beantwortet von coreyhooe vor 3 Monaten

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Cross Origin Request Blocked

I cannot get screen share, webcam share, microphone share to work with my default profile. I get a Cross Origin Request Blocked. If I create a new profile everything wo… (Lesen Sie mehr)

I cannot get screen share, webcam share, microphone share to work with my default profile. I get a Cross Origin Request Blocked. If I create a new profile everything works as it should even if I install all the same plugins. I have tried changing security..cross_origin in about:config and it makes no difference.

I have a lot of tab groups and sorting in my default profile, so I'd prefer not to have to set that up in a new profile. Importing to a new profile ends me up with the same issue as above.

This error is profile specific and I am wondering if anyone knows the specific profile files that I could regenerate, delete or replace to tackle this cross origin blocking.

Also I've disabled all my plugins, and enhanced tracking protection on the default profile and it still does not work..

Thanks.

Gefragt von senekj vor 2 Tagen

Beantwortet von zeroknight vor 1 Tag

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espn+ will not let me read articles. But I can watch ESPN+ videos and live shows

I need a fix for my ESPN+ account. I can watch live sports and videos but cannot read ESPN+ articles. Everything works great with Edge and Chrome, so maybe I will have to… (Lesen Sie mehr)

I need a fix for my ESPN+ account. I can watch live sports and videos but cannot read ESPN+ articles. Everything works great with Edge and Chrome, so maybe I will have to switch browsers.

Gefragt von vikesprof vor 2 Tagen

Beantwortet von vikesprof vor 1 Tag

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Montserrat font ignores font-weight

For some reason Montserrat fonts ignore font-weight for me on all websites. In happens on my main browser profile, with a new clean one with no add-ons and even in Tor Br… (Lesen Sie mehr)

For some reason Montserrat fonts ignore font-weight for me on all websites. In happens on my main browser profile, with a new clean one with no add-ons and even in Tor Browser. Pictures 1 and 2 illustrate the problem. If i go into page inspector and replace "font-family: 'Montserrat', sans-serif;" with "font-family: 'Segoe UI';" the parameter works as expected and the alternative font is rendered properly.

Reinstalling fonts from fontsource.org didn't help.

OS: Windows 10 1607, FF - 120.0, issue was present for many versions before.

Gefragt von Burning_Chair vor 5 Tagen

Beantwortet von zeroknight vor 1 Tag

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Homograph / homoglyph protection?

Firefox is notoriously adept when it comes to browser/user protection, (THANK YOU!!!!!!!!). Are there any plans to include protection against homograph/homoglyph attacks … (Lesen Sie mehr)

Firefox is notoriously adept when it comes to browser/user protection, (THANK YOU!!!!!!!!). Are there any plans to include protection against homograph/homoglyph attacks please? I think the simplest way would be to just search the URL for any characters that are not part of the current/usual typeset?

Gefragt von fixit9660 vor 2 Tagen

Beantwortet von TyDraniu vor 2 Tagen

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loginsFirefox not working with certain websites (login, interactive forms, etc.)

Hello, I have a very odd problem with my firefox browser. I am running firefox 88 64bit on a 16.04 (I know...) Ubuntu. On certain websites, I have an issue with interacti… (Lesen Sie mehr)

Hello, I have a very odd problem with my firefox browser. I am running firefox 88 64bit on a 16.04 (I know...) Ubuntu. On certain websites, I have an issue with interactive content: www.leboncoin.fr will not let me login anymore (quite recent) www.decathlon.fr will have trouble displaying user comments, images, let alone placing an order Now and then websites with dynamic content and forms will not load...

I am not sure what is the link between all these but it seems related. I have tried the troubleshoot mode but it does not change anything. At the moment when I need to use these king of website I have to switch to another browser.

Thanks in advance for your help!

Gefragt von marc.bagnol vor 1 Woche

Beantwortet von cor-el vor 6 Tagen