Firefox-Hilfeforum

This is more of a bug report than a question. In my job we use a web platform called Embrace for all the documentation needed for our special education students. On the platform, we enter information into simple [i.e. no formatting] text fields. When I'm typing into the fields, the window will scroll slightly each time I type a letter or space, so that it moves towards the top of the document. When the cursor gets to the bottom of the page, it will jump back up.

I was paying a bill and at the end there was a pop up from Firefox to save the payment method. I clicked the wrong box and it was saved. I would like to reverse that error. I don't know where to find it to delete my choice. It was my bank account information that I use to pay bills on line. Thanks in advance for your help. Sue Ellen Knutson [email address]

Hello,

I changed my primary email on Firefox account and remove the old email. Problem is that I just login on the email and all the info is gone and I can't login on the previous email because seems that doesn't exist(says I should wait 15min before trying to login)

If I have Spotify paused in a tab, and i change to a different tab for even a second, when I return, it is stuck in a Firefox loading screen. I have to extensions that effect Spotify Browser player. This has been happening for about three or four days. Firefox is up to date.

My list of sorted bookmarks is extensive with many folders and subcategories etc.

I'm able to open all the tabs in the 'Library' but don't really see a way to print to PDF this list. Is it possible to get a list of bookmarks and all the files in each folder?

PS. Using Windows 10

I've switched my gpu from a nvidia gtx 970 to a nvidia rtx 2060, reinstalled my drivers after cleaning them with DDU but for some reason Mozilla (and only Mozilla) when running diagnostic pages like webglreport still report using the old card: "Platform: Win32 Browser User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/111.0 Context Name: webgl GL Version: WebGL 1.0 Shading Language Version: WebGL GLSL ES 1.0 Vendor: Mozilla Renderer: ANGLE (NVIDIA, NVIDIA GeForce GTX 980 Direct3D11 vs_5_0 ps_5_0) Unmasked Vendor: Google Inc. (NVIDIA) Unmasked Renderer: ANGLE (NVIDIA, NVIDIA GeForce GTX 980 Direct3D11 vs_5_0 ps_5_0) Antialiasing: Available ANGLE: Yes, D3D9 Major Performance Caveat: No "

probably it is just an estetic issue but as I'm using several webgl intensive apps I would like to know how to "reset" mozilla gpu detection.

For the past few days I have had a problem where Firefox does not render specific items correctly. This includes the preview of pdf pages on the left hand side when opening a pdf with firefox (not the actual pages itsself just the preview), as well as some of the icons from specific extensions, certain items on maps (for example on google maps) and the list goes on. Im running Firefox on Windows 11 and have never had this problem before. I have the following up to date Version 111.0.1 (64-bit). I recently, at a similar time to this problem appearing changed Browser privacy from standard to strict, but have since changed this back due to the following message under 'strict': "This setting may cause some web sites to not display content or work correctly. If a site seems broken, you may want to turn off tracking protection for that site to load all content." Changing this back however has not fixed the problem. I have attached some images and would appreciate if someone has any ideas what I could do to fix this...

Many Thanks

I signed on and when I made an account I clicked save log in, then it sometime after i entered the wrong password logging in and a popup said "Save New Password" or whatever even though the new login failed because it was the wrong password-- so I clicked Enter, thus erasing my previously saved real password for this website. Now I can't get into the account because I don't have my password.

Additionally, I entered the wrong EMAIL so I can't even click "forgot password" to get a recovery email, and I can't change my password without entering my current password.

Is there a way to recover this data? Again 1. Made an account with password- saved with firefox 2. Tried logging in, entered wrong pass , pop-Up showed 'update password' fast, I clicked enter 3. Now my password is gone.

Hope someone can help me Thanks

Please help! My gmail inbox text appears blurry/fuzzy. The body of the emails is fine, but the INBOX is so hard to read! This is not the case using other browsers or looking at gmail on my iphone. I've tried everything I can think of to fix it. Please advise!

Tab or sometimes the Firefox process crashes when playing youtube video after a while. The tab / process doesn't crash immediately but will continue playing the video for as long as almost 1hr before crash.

OS: Manjaro Linux Viedo card: Nvidia 3060.

...when I open Amazon Prime video nothing works on the page ... it freezes ... cannot close (x out) ... need to force close using CCleaner program. Other open Firefox pages freeze at the same time ... Amazon chat was open in separate page and the chat page froze as well. ...the same with Netflix ...the same with video pages accessed by clicking on link in CNN news items I do not get an error message ... just total freeze.

Neither Malwarebytes nor Norton think it is a virus.

Firefox has been my standard for years, but today an Amazon customer service rep suggested I try Chrome to access the Prime video site. CHROME WORKS. I therefore conclude there is a glitch in Firefox. Note that I clear all cookies after every internet session with the CCleaner program.

Why are my pages freezing? Can you suggest a fix?

This is for Firefox 111.0.1 (64-bit) on a Windows 11 PC.

I'm going to try and be absolutely clear about this so please pay attention to what I'm trying to explain.

Let me state this simply first. I want to add websites of my own choosing to the Firefox Home page. I can't find any option to do so.

Where: In settings, in the HOME section, I have Homepage and new windows as well as New Tabs set to Firefox Home. This is exactly what I want. Firefox Home is the start page I see when I open up Firefox and before I go to any websites. This page contains boxes with images inside them that when clicked will take you to a website. (This is also where I have Pocket articles pinned as well.) What: The instructions that multiple posts refer to are INCORRECT. So please keep in mind that I have a hamburger menu to the right of my address bar and NOT three dots. In that menu there is NO pin to HOME. In fact, I can't find anything anywhere under any of the settings that says pin to home, nor does the gear in the upper right hand corner give me any options to add new websites to the group of ones already there. I have been through multiple posts about this issue and the answers have been all over the place and NONE of them have ever addressed this correctly. I DO NOT want to edit ones already there, I want to add my own.

Question: How can I pin my own website to the firefox home page?

I do not want Firefox to allow: automatically install; check for: or use a background service for updates and i hate annoying pop ups telling me about updates ≈ every week.

It also generates warnings from all my cites with new logins etc

I don't need to be up to date on all decimals! Please allow also a less annoying schedule as every major update or every 5th or 10th update like 120, 130 etc

please do it! I otherwise I like your work! Kind regards Anders

I often look up links/webpages on my phone and then transfer them to Firefox to view later. In the past, when I opened a link in firefox, then dragged the link to a specific folder on the Bookmarks toolbar, it would display the header of the link as the "name" of it. Now, when I transfer a link to a folder on the Bookmarks toolbar, it always sets the URL of the link as the "name" of the bookmark. How do I make it so that when I drag a link to the bookmarks toolbar it saves with the header rather than the URL.

If this helps, I'm using MacOS most of the time.

I've attached an image of what it's like now. The header names are before, the urls are after.

As of April 5, 2023, I have not been able to access my healthcare account on Kaiser Permanente through my PC. The only change I remembered doing was installing the add-on "Dark Reader" the previous night. Then on April 5, 2023 when I tried to sign on to KP by clicking the "Sign In" hyperlink on the home page, the sign in prompt or web script/page never loads; it just gets stuck with the "Loading" text and spinning wheel in the middle of the screen "https://healthy.kaiserpermanente.org/consumer-sign-on".

I found a similar issue on Mozilla Support and followed many of the troubleshooting guides and solutions, but to no avail. Here are the things I did per this link "https://support.mozilla.org/en-US/questions/1199184" and other guides:

   -Updated video card
   -Fire Fox Safe mode
   -Disabled, removed add-on extensions, disabled hardware acceleration, disabled java script, default themes
   -Restored Fire Fox
   -Disabled VPN

I accessed the same healthcare website on Google Chrome and Microsoft Edge on the same PC, and it successfully loaded the "Sign In" screen. I also logged into two additional laptops and installed Fire Fox brand new got the same negative results.

I was able to successfully get to the "sign in" page using IOS (iphone) Fire Fox app. So, at this point I figured it might just be a Windows Fire Fox problem for this specific website.

Please see if you can also replicate this issue, or offer any other solution ideas. I've attached two pictures; one is the stuck on loading, and the other is the sign in page that should have loaded. Thanks.

I first created my FF account on the oldest laptop, then also logged the 2nd (new) on the same account.

There is no option that I can find from the account, to export the selected sync items from one, or to import them onto the other (I need to overwrite the few data there). I could not find such option within FF menu either.

Side issue: at one point, an option was visible to replace the default device names in the account... then when I wanted to do it, that option did not seem to exist any more. Do I have to remove those devices from the account if that was a one-time only option, and how?

When I go to a recipe blogger site, I get the "Secure Connection Failed. Contact website owners." Just how can I do that when I can't get to the site?'

1 website, meijer.com won't load searches for an item. If I ask for for vegetable oil or any other item, it goes to a blank page. No problem using Edge, just Firefox. I now have FF 111.0.1 but it's been going on for 2 months now so it's not just 111.0.1. I clear the cache every day, I've tried safe mode but still have the problem. Any suggestions?