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Dear Firefox Support Team, I am writing to request assistance regarding what appears to be a duplicate or disconnected Firefox Sync account. I’ve been using Firefox Syn… (Lesen Sie mehr)
Dear Firefox Support Team,
I am writing to request assistance regarding what appears to be a duplicate or disconnected Firefox Sync account.
I’ve been using Firefox Sync with the email address [edited[ @gmail.com on two different devices:
On my work computer, I had access to over 143 saved passwords
On my personal computer, I could only see 33 saved passwords
However, I was still able to log in to websites automatically on my personal computer, even though I couldn’t view the saved passwords in the password manager. This made me suspect that the data might be stored locally or that the devices were syncing separately.
A few days ago, I deleted all saved passwords from my work computer (after backing them up to a spreadsheet) and then logged out of the Firefox account on that device. Later, when I checked Firefox on my personal computer, the 33 passwords were still there and unchanged, which confirmed my suspicion that I might be using two Firefox accounts that look identical but are not actually connected.
I also noticed that I can no longer log back into the version of the account I was using at work — the system rejects the password I currently use on my personal device, despite both using the same email address.
Could you please verify whether there are two separate Firefox accounts linked to this email address or help me recover access to the original Sync data?
Thank you very much for your support.
Kind regards, Ingrid Hurtado
default browser
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I had added on the Grammarly extension and I have changed my mind and want to remove it from my extensions. I want to take it off, but I'm not able to figure out how to d… (Lesen Sie mehr)
I had added on the Grammarly extension and I have changed my mind and want to remove it from my extensions. I want to take it off, but I'm not able to figure out how to do that. Please let me know how this is done. My email is: [email removed]@cox.net Rodney Patterson
[edited] @gmail.com,,,,,,,
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My partner has the same set up and page and is not having trouble and is watching me struggle
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I tried to login to my account with my email address, but it pops out to ask mw to create a new account. How wierd is that?! I follow the previous registration confirmati… (Lesen Sie mehr)
I tried to login to my account with my email address, but it pops out to ask mw to create a new account. How wierd is that?! I follow the previous registration confirmation email last year and trace my account. I can clearly see that the email address is the one I try to login with. how is that happen? can i get my data back?
BTW, I create the recovery key through the website. The problem is how I login my account in the APP.
