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Cannot find hidden files on Windows 8.1 after refresh

I stupidly did a Refresh on Windows 8.1 when having trouble with Clean Up disk not working. I know that i need to find the hidden files from other questions on here, and… (Lesen Sie mehr)

I stupidly did a Refresh on Windows 8.1 when having trouble with Clean Up disk not working. I know that i need to find the hidden files from other questions on here, and have checked the box for this, but how do i actually access these files, to get them back onto my Desktop. have lost Firefox history and bookmarks,my Avast Security,etc etc. I believe that i can retrieve them, is this right? I am not terribly computer literate but can follow instructions if they are kept simple. many thanks anyone.

Gefragt von gillkilroy vor 6 Jahren

Letzte Antwort von jscher2000 vor 6 Jahren

  • Archiviert

Firefox crashes, pages freeze and hang up,

I am using the latest version 53.0 of Firefox. I even UNINSTALLED FIREFOX and Re-Installed a brand new Firefox 53.0 , and have the same page freeze / hangup problem !… (Lesen Sie mehr)

I am using the latest version 53.0 of Firefox. I even UNINSTALLED FIREFOX and Re-Installed a brand new Firefox 53.0 , and have the same page freeze / hangup problem !!!

Never had a problem with Firefox for years now -- but as of the last 3 weeks, it keeps hanging up on random occasions , freezes a web page or site. I have to use Task manager (and there I see listed "FIREFOX NOT RESPONDING" ) to click on "END TASK" so as to be able to get out of the frozen page. I thus will loose certain things when Firefox returns. ie; usually the texts in composing a message board message, or composing an email

I have used FIREFOX SAFE MODE and it still freezes up.

When I run a Firefox TEST Mode thruout, I comes up with "Incompatibility Issue" but shows at right side of page a green check mark with word '"FIXED" - But it is NEVER fixed !!!

ALSO, I keep checking in SECURITY SECTION the box for REMEMBER LOGINS FOR SITES -- but every time I leave Firefox, or it closes, or it freezes up --- I have to go back and check that box or my logins do not shop up !

I have almost no extensions (other than Trend Mirco Anti Virus which never gave me problems with Firefox) and no plugins.

So I have tried many things that the support " stock" Q&A material suggests --- but still no fix.

I have seen on line that many people are having this problem. And can't seem to fix it either !

Here BELOW is a copy-paste of the "see the data" tech information for my system - if it may be of use;

==========================================================
"application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 6.2",
   "version": "53.0",
   "buildID": "20170413192749",
   "userAgent": "Mozilla/5.0 (Windows NT 6.2; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/53.0/WINNT/en-US/",
   "numTotalWindows": 1,
   "numRemoteWindows": 1,
   "remoteAutoStart": true,
   "autoStartStatus": 1
 },
 "lockedPreferences": {},
 "javaScript": {
   "incrementalGCEnabled": true
 },
 "accessibility": {
   "isActive": false,
   "forceDisabled": 0
 },
 "libraryVersions": {
   "NSPR": {
     "minVersion": "4.13.1",
     "version": "4.13.1"
   },
   "NSS": {
     "minVersion": "3.29.5",
     "version": "3.29.5"
   },
   "NSSUTIL": {
     "minVersion": "3.29.5",
     "version": "3.29.5"
   },
   "NSSSSL": {
     "minVersion": "3.29.5",
     "version": "3.29.5"
   },
   "NSSSMIME": {
     "minVersion": "3.29.5",
     "version": "3.29.5"
   }
 },
 "userJS": {
   "exists": false
 },
 "sandbox": {
   "contentSandboxLevel": 1
 },
 "experiments": [],
 "extensions": [
   {
     "name": "Application Update Service Helper",
     "version": "2.0",
     "isActive": true,
     "id": "aushelper@mozilla.org"
   },
   {
     "name": "Multi-process staged rollout",
     "version": "1.14",
     "isActive": true,
     "id": "e10srollout@mozilla.org"
   },
   {
     "name": "Pocket",
     "version": "1.0.5",
     "isActive": true,
     "id": "firefox@getpocket.com"
   },
   {
     "name": "Web Compat",
     "version": "1.0",
     "isActive": true,
     "id": "webcompat@mozilla.org"
   },
   {
     "name": "All Aboard",
     "version": "1.5.7",
     "isActive": false,
     "id": "@all-aboard-v1-5"
   },
   {
     "name": "Bing Search",
     "version": "1.0.0.8",
     "isActive": false,
     "id": "bingsearch.full@microsoft.com"
   },
   {
     "name": "Trend Micro BEP Firefox Extension",
     "version": "9.2.0.1026",
     "isActive": false,
     "id": "tmbepff@trendmicro.com"
   },
   {
     "name": "Trend Micro Osprey Firefox Extension",
     "version": "2.0.0.1090",
     "isActive": false,
     "id": "{c2056674-a37f-4b29-9300-2004759d74fe}"
   },
   {
     "name": "Trend Micro Toolbar",
     "version": "11.0.0.1181",
     "isActive": false,
     "id": "{22181a4d-af90-4ca3-a569-faed9118d6bc}"
   }
 ],
 "graphics": {
   "numTotalWindows": 1,
   "numAcceleratedWindows": 0,
   "windowLayerManagerType": "Basic",
   "windowLayerManagerRemote": true,
   "currentAudioBackend": "wasapi",
   "numAcceleratedWindowsMessage": [
     ""
   ],
   "adapterDescription": "AMD Radeon(TM) R7 Graphics",
   "adapterVendorID": "0x1002",
   "adapterDeviceID": "0x130f",
   "adapterSubsysID": "00000000",
   "adapterRAM": "1024",
   "adapterDrivers": "aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64",
   "driverVersion": "13.352.1006.0",
   "driverDate": "4-15-2014",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterSubsysID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": true,
   "directWriteVersion": "6.3.9600.18592",
   "direct2DEnabledMessage": [
     ""
   ],
   "webglRenderer": "Google Inc. -- ANGLE (AMD Radeon(TM) R7 Graphics Direct3D9Ex vs_3_0 ps_3_0)",
   "webgl2Renderer": "WebGL creation failed: \n* Error during ANGLE OpenGL init.\n* Error during ANGLE OpenGL init.\n* Error during ANGLE OpenGL init.\n* Error during ANGLE OpenGL init.\n* Error during ANGLE OpenGL init.\n* Exhausted GL driver caps.",
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureFallbackCanvasBackend": "cairo",
     "AzureContentBackend": "skia",
     "AzureCanvasAccelerated": 0,
     "ApzWheelInput": 1
   },
   "featureLog": {
     "features": [
       {
         "name": "HW_COMPOSITING",
         "description": "Compositing",
         "status": "disabled",
         "log": [
           {
             "type": "default",
             "status": "available"
           },
           {
             "type": "user",
             "status": "disabled",
             "message": "Disabled by pref"
           }
         ]
       },
       {
         "name": "D3D11_COMPOSITING",
         "description": "Direct3D11 Compositing",
         "status": "unavailable",
         "log": [
           {
             "type": "default",
             "status": "unavailable",
             "message": "Hardware compositing is disabled"
           }
         ]
       },
       {
         "name": "D3D9_COMPOSITING",
         "description": "Direct3D9 Compositing",
         "status": "unavailable",
         "log": [
           {
             "type": "default",
             "status": "unavailable",
             "message": "Hardware compositing is disabled"
           }
         ]
       },
       {
         "name": "DIRECT2D",
         "description": "Direct2D",
         "status": "unavailable",
         "log": [
           {
             "type": "default",
             "status": "unavailable",
             "message": "Direct2D requires Direct3D 11 compositing"
           }
         ]
       },
       {
         "name": "D3D11_HW_ANGLE",
         "description": "Direct3D11 hardware ANGLE",
         "status": "disabled",
         "log": [
           {
             "type": "default",
             "status": "unavailable",
             "message": "D3D11 compositing is disabled"
           },
           {
             "type": "env",
             "status": "disabled",
             "message": "D3D11 compositing is disabled"
           }
         ]
       },
       {
         "name": "GPU_PROCESS",
         "description": "GPU Process",
         "status": "unavailable",
         "log": [
           {
             "type": "default",
             "status": "available"
           },
           {
             "type": "env",
             "status": "unavailable",
             "message": "Not using GPU Process since D3D11 is unavailable"
           }
         ]
       }
     ],
     "fallbacks": []
   },
   "crashGuards": []
 },
 "modifiedPreferences": {}
============================================================================

HOPEFULLY some one can figure what is going on. Note; My MSN Tech Support does not troubleshoot Firefox, only Windows and Internet Explorer & MSN issues.

Thank you for any support and help, ideas, etc.

Gefragt von Joseph_Frank vor 3 Jahren

Letzte Antwort von jgreer vor 3 Jahren

  • Archiviert

can I ever revert to not install update after opening "about firefox"?

Is there any way that I can stop firefox from applying downloaded update after update process has been initiated through "about firefox" menu? I know how to stop automati… (Lesen Sie mehr)

Is there any way that I can stop firefox from applying downloaded update after update process has been initiated through "about firefox" menu? I know how to stop automatic update, but there seems no user interface for 1) checking about about firefox menu 2) without updating to newest version. Could anyone help me out here?

Gefragt von supportaccount1 vor 6 Jahren

Letzte Antwort von the-edmeister vor 5 Jahren

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How to change the firefox homepage to the same one as was in Firefox 4?

Is it possible in newer versions of Firefox to have same homepage as there was in Firefox 4 (same as in the screenshot)? If so, how? Thanks in advance for the answer. … (Lesen Sie mehr)

Is it possible in newer versions of Firefox to have same homepage as there was in Firefox 4 (same as in the screenshot)? If so, how? Thanks in advance for the answer.

Gefragt von Celebi vor 5 Jahren

Letzte Antwort von jscher2000 vor 4 Jahren

  • Archiviert

Mozilla Firefox V 42.0 : Page is not formatted properly when copy paste the URL in other tab. It shows page not found for CSS and Images. I am using Coockie les

1.Copy the URL 2.Open another tab 3.Paste the URL and press Enter key 4.Page gets open but not formatted properly.(Refer the attached screen shot)

Gefragt von Rajjaitpal vor 4 Jahren

Letzte Antwort von jscher2000 vor 4 Jahren

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Super low volume on Firefox

I have this weird problem i can barely hear something while playing youtube vids on firefox at first the volume was just a little bit low but now i cant hear anything i a… (Lesen Sie mehr)

I have this weird problem i can barely hear something while playing youtube vids on firefox at first the volume was just a little bit low but now i cant hear anything

i already tried with other browsers and the volume works right i checked the volume mixer and firefox is at the top youtube videos volume is at the highest

i need help with this, i dont want to change my browser

Gefragt von jorge5879 vor 6 Jahren

Letzte Antwort von julikaf vor 6 Jahren

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Facebook still is the only page that has a problem loading-

I tried reseting,deleting cache and history,removing add ons and re-adding Firefox as an exception in my firewall but Facebook still has a problem loading. Server not fou… (Lesen Sie mehr)

I tried reseting,deleting cache and history,removing add ons and re-adding Firefox as an exception in my firewall but Facebook still has a problem loading.

Server not found

Firefox can't find the server at www.facebook.com.

   Check the address for typing errors such as ww.example.com instead of www.example.com
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

it is the only site that is abusing me this way,please assist-

Gefragt von Kesego_Ryan_Kwati1 vor 6 Jahren

Letzte Antwort von FredMcD vor 6 Jahren

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When I am opening yahoomail in mozila firefox quick heal is warning me that , website yo are visiting is fraudulent.

When I am opening yahoomail in mozila firefox quick heal is warning me that , "website yo are visiting is fraudulent". This message didn't pop up when i am opening yahoom… (Lesen Sie mehr)

When I am opening yahoomail in mozila firefox quick heal is warning me that , "website yo are visiting is fraudulent". This message didn't pop up when i am opening yahoomail in google chrome..

Gefragt von Pratyush46 vor 3 Jahren

Letzte Antwort von FredMcD vor 3 Jahren

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l loaded the firefox installer 2wice in error and so i am not covered it has reverted back to microsoft browser

my pc says dell backup and recovery protection at risk, plz help i need mozilla to put my broswer and also protect my pc. microsoft what it has reverted back to and its n… (Lesen Sie mehr)

my pc says dell backup and recovery protection at risk, plz help i need mozilla to put my broswer and also protect my pc. microsoft what it has reverted back to and its not stoping the troubleshoot on the pc. sometimes pc refuses to boot to start or open up.

Gefragt von livingwordprints vor 2 Jahren

Letzte Antwort von jscher2000 vor 2 Jahren

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Firefox as Default browser Can't because it is Not Listed

When I had major issues before last Quantum update (memory leaking) I went to Opera as defualt, upon doing so it removed any options of Firefox as default. Dirty tactic i… (Lesen Sie mehr)

When I had major issues before last Quantum update (memory leaking) I went to Opera as defualt, upon doing so it removed any options of Firefox as default. Dirty tactic isn't it?

So beside giving the answer to every problem, "Just Reload Firefox".... how do I restore it as default without reloading Firefox?

Gefragt von mrbunnylamakins vor 2 Jahren

Letzte Antwort von Shadow110 vor 2 Jahren

  • Archiviert

My Firefox is giving me search results in tiny letters and I am failing to find how I can change that. What should I do?

I do not know how Firefox search results were made to be displayed in tiny letters which are difficult to read on my computer. I have tried to use settings to change the … (Lesen Sie mehr)

I do not know how Firefox search results were made to be displayed in tiny letters which are difficult to read on my computer. I have tried to use settings to change the display but cannot make the letters bigger. I also have tried resetting Firefox to default and it is not helping. I have tried computer settings and nothing has worked. I have uninstalled and reinstalled Firefox and it did not work. What can I do to get the words displayed after searching bigger?

Gefragt von patienyathi vor 6 Jahren

Letzte Antwort von Machine Master vor 6 Jahren

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bookmark doesn't work

I updated to the new Firefox, and when I try to bookmark a page, the little blue star thingy shows I bookmarked the page, but I can't find the new bookmark in the bookma… (Lesen Sie mehr)

I updated to the new Firefox, and when I try to bookmark a page, the little blue star thingy shows I bookmarked the page, but I can't find the new bookmark in the bookmarks drop down list. ???

Gefragt von ZepRock vor 6 Jahren

Letzte Antwort von cor-el vor 5 Jahren

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how can I hide bookmarks but still have them available

I have to share a computer and have many bookmarks. I use private browsing when possible but the bookmarks still show up in regular browsing. I would like to hide them… (Lesen Sie mehr)

I have to share a computer and have many bookmarks. I use private browsing when possible but the bookmarks still show up in regular browsing. I would like to hide them but still be able to get at them when needed

Gefragt von james442 vor 6 Jahren

Letzte Antwort von FredMcD vor 6 Jahren

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How 2 synchronize my Bookmarks, not another PC, but between the Admin user and a Standard User, on my same PC?

Thanks for giving us the Sync function. But, never have I seen any mention of applying this to Sync bokmarks among Windows User Accounts or Mac Profiles. I am running Win… (Lesen Sie mehr)

Thanks for giving us the Sync function. But, never have I seen any mention of applying this to Sync bokmarks among Windows User Accounts or Mac Profiles. I am running Windows 8 (soon to go to 8.1 Update - - or, maybe, to Windows 7 Professional, if M$ cannot straighten out and fly right with 8.1U) on the HP notebook, and Mac OS X Lion (soon to go up to Mavericks or Yosemite) and I would like to take the good advice and do most of my browsing in the non-admin users instead of the Admins, but ... when I add some Bookmarks in one User, I needto find the new Bookmarks available in the other as soon as I switch Users. Please advise; someone expert in Windows/Firefox, and someone (maybe the same?) for Mac/Firefox. Your helpful assistance will be appreciated.

Gefragt von FallingRock vor 6 Jahren

Letzte Antwort von the-edmeister vor 6 Jahren

  • Archiviert

I want to save the "Response" details from Firefox>"Network" Tab to a text file. Please help me with procedure. thanks

My requirement is as below. When we are working on the Firefox browser, it monitors the GET and POST operations in Network tab>Response tab. I want to download the res… (Lesen Sie mehr)

My requirement is as below.

When we are working on the Firefox browser, it monitors the GET and POST operations in Network tab>Response tab.

I want to download the response information to a text file.


Please help me with procedure. thanks

Gefragt von kiranpittampally vor 5 Jahren

Letzte Antwort von guigs vor 5 Jahren