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Can't print from Firefox at all - Print Preview error or Stuck in Spooler - Windows 10 Pro x64

For some time I have been totally unable to print from Firefox. I have the newest version that I know of, 93.0, running under Windows 10 64-bit, fully updated. I can pri… (Lesen Sie mehr)

For some time I have been totally unable to print from Firefox. I have the newest version that I know of, 93.0, running under Windows 10 64-bit, fully updated. I can print from any other browser and from all installed programs that I've tested to date. I even totally uninstalled Firefox and reinstalled from scratch. No help. I installed Firefox Portable and I have the same problem there.

One of two things happen when I try to print (even when I just try to Save to PDF): 1) the print manager says "Spooling" but never finishes the job. I can't clear the queue while

   Firefox is running. When I exit Firefox, the job(s) clear out.

2) I get the error message:

               Print Preview Error
               An error occurred while printing.

I've tried to print using Print Using the System Dialog... choice. Same outcome. I've Google searched and have not found anything that helps. Reboots don't affect it. Again, I can print from virtually every other application including other browsers, no problems so it shouldn't be the Print Spooler service. If anyone has any ideas, please let me know. It would be much appreciated. Thanks much! I will post the resolution when (hopefully not If) I have it.

Gefragt von jlseber vor 6 Tagen

FF won't print second document

Part of my morning chores is the printing (and databasing) of some of today's news as available on the Internet. I use Win2Pdf as my printer and have never had problems.… (Lesen Sie mehr)

Part of my morning chores is the printing (and databasing) of some of today's news as available on the Internet. I use Win2Pdf as my printer and have never had problems. Over the past couple of days FF has printed one webpage okay but it hangs when moving to preview on any subsequent webpage. Rebooting FF is the only solution I have found but the new boot only prints the one webpage and hangs on subsequent pages. This means that I have to reboot FF every time I want to print a webpage - something of a PITA.

I have re-installed FF (92.0 64-bit) and run through the troubleshooting options. No improvement.

What's the hangup? How do I fix it?

Gefragt von Vagulus vor 1 Monat

Letzte Antwort von Vagulus vor 6 Tagen

Open tabs erased when I started session in a new device

I have a personal laptop where I created a firefox sync account. In this device #1 I had open 17 tabs... I got a new laptop and I installed firefox, then I signed in with… (Lesen Sie mehr)

I have a personal laptop where I created a firefox sync account. In this device #1 I had open 17 tabs...

I got a new laptop and I installed firefox, then I signed in with my FF account to sync all my stuff from my personal laptop to this new device.. but tabs were not synchronized and also when I opened FF in my personal laptop the tabs were gone and the MAIN page was opened... Bookmarks are there but History don't have my recent 17 tabs in 'recently closed' and so they are gone... I thought having a sync account mean the OLD tabs were keep on one device and I can take them to a NEW one.. I'm so sad I lost my tabs... Please help me so this wont happen again

Gefragt von karina.nava vor 6 Tagen

Logging onto Facebbok

A few Firefox versions ago now when I opened Facebook it showed my saved e-mail address to login, and not my password which I wanted NOT saved and still do not want it sa… (Lesen Sie mehr)

A few Firefox versions ago now when I opened Facebook it showed my saved e-mail address to login, and not my password which I wanted NOT saved and still do not want it saved. But now each time I log out of Firefox (and Facebook) and later go into them again it still requires entry of the e-mail address (doesn't "remember" it) - I'm an elderly user and not into the depths of the Firefox settings, but guess if someone could walk me through exactly step by step what I need to do I would be so grateful. I guess it is something to do with "cache" settings??

Gefragt von TwoNZWesties vor 6 Tagen

After update to ver 93, Youtube videos no longer play.

After update to ver 93, YouTube videos no longer play. The loading circle is going around but it never starts playing. Edge plays you tube videos fine. I cleared cache … (Lesen Sie mehr)

After update to ver 93, YouTube videos no longer play. The loading circle is going around but it never starts playing. Edge plays you tube videos fine. I cleared cache and cookies, refreshed Firefox, deleted and reentered Firefox in the Windows Defender Firewall, restarted the PC, opened Firefox in safe mode, cycled Autorun, changed playback resolution, no change. Any suggestions?

Thanks, sam4695@hotmail.com

Gefragt von sam4695 vor 6 Tagen

Help recover passwords and registry tried updating Firefox

Please assign Firefox Tech help recover my passwords, account and registry. Tried updating Firefox for Win 10. I may have "Nuts-up" and Firefox is now not my default-prim… (Lesen Sie mehr)

Please assign Firefox Tech help recover my passwords, account and registry. Tried updating Firefox for Win 10. I may have "Nuts-up" and Firefox is now not my default-primary Internet Browser. Please use simple terms, not-PC Geek. Established Firefox account July 2020. Written passwords not recognized by Firefox; stopped trying before I get locked out.

Firefox recognizes email ... @outlook.com, but not ... @gmail.com.

Appreciate Firefox Tech doing Remote accessing and fixing my passwords not recognized by Firefox and establishing PC-Firefox Internet Browser default problems. Please email me when Firefox PC Tech available remote accessing my PC. I am on Maui, Hawaii (Pacific Standard Time).

Tried 9X upgrading to new Firefox version after failing doing "Picture-in-Picture" and "Deleting History."

My PC HP Desktop and OS is Microsoft Win 10, 64 "Outlook is 365 Family" subscription.

Thank you, Warren Shibuya (Very Senior Internet user, not PC-Geek)


edited emails from public and search/spam bots view.

Gefragt von Warren vor 6 Tagen

No option to choose what to do when downloading .package files

I am having a problem where when I click on .package files to download them, I am always getting a pop-up box making me choose what to do with the file, and I am never gi… (Lesen Sie mehr)

I am having a problem where when I click on .package files to download them, I am always getting a pop-up box making me choose what to do with the file, and I am never given the option to 'always do this with this type of file' or anything. I went into settings hoping to make this change manually, but .package files were not in the list of content types I could set actions for - no matter what website I was downloading from. Additionally, during the same session, I downloaded a .zip file and DID have the option to check off downloading as a default action. I recently got a new computer and was expecting to have to reconfigure some things, but I can't figure out why I can't set a default for package files in particular. I download a lot of them as mods for the Sims, so this is very frustrating lol.

Gefragt von bernsteinr27 vor 6 Tagen

no youtube downloaders work.... actually disappeared even though supposedly still there...

My youtube downloader button disappeared entirely. So that downloader wouldn't work any more. And I couldn't find one to install that would work. I've supposedly now got… (Lesen Sie mehr)

My youtube downloader button disappeared entirely. So that downloader wouldn't work any more. And I couldn't find one to install that would work. I've supposedly now got 'easy' and 'fast' downloaders installed but 'easy' doesn't show and 'fast' isn't. Any clues on what's a good one that I can install and will work? All of this happened mysteriously mid session. Or perhaps between boots, I don't know. But I mean not that I know of because of anything I did with firefox and no great new instals or anything. I think firefox did it. It sometimes is suspiciously slow to come up.

Gefragt von abrogard vor 6 Tagen

Google earth + twitch videos so laggy on firefox

Amd ryzen 5 3600 + rx 5600 xt google earth and twitch videos so laggy. I think hardware acceleration problem. On chrome and chromiuım based browsers no problem. Just fire… (Lesen Sie mehr)

Amd ryzen 5 3600 + rx 5600 xt google earth and twitch videos so laggy. I think hardware acceleration problem. On chrome and chromiuım based browsers no problem. Just firefox effected. How can I solve this ? My amd screen driver version 21.10.1 .

Gefragt von bfemre2000 vor 6 Tagen

Device Resolution (or "Responsive') Option in Web Developer Tools Greyed Out

I can't seem to select Device resolutions on devtools. For instance, to see how a website I'm building would look like on say, an Iphone X, the option is greyed out, so I… (Lesen Sie mehr)

I can't seem to select Device resolutions on devtools. For instance, to see how a website I'm building would look like on say, an Iphone X, the option is greyed out, so I have to manually set the width and height. Please how can this be resolved?

Gefragt von dejoladaniel vor 6 Tagen

Ctrl Enter Line Break not working for Google Sheets

As of yesterday, when I make a line break in a Google Sheet cell,by using Ctrl Enter, the cursor moves down, however when I start typing, it types on the line above. In … (Lesen Sie mehr)

As of yesterday, when I make a line break in a Google Sheet cell,by using Ctrl Enter, the cursor moves down, however when I start typing, it types on the line above. In other words, the cursor no longer is on the new line. It's like the line break made a new empty row in the cell, but the typing continues on the previous line. I have: -re-installed a fresh Firefox, -started Firefox in safe mode, -tried it in Chrome (it works), -restarted, - tried on another, same model, computer (it works) -issue is in all my google sheets

Gefragt von KbSGS vor 6 Tagen

Default setting: HOME page on start-up

Recent changes seem to ignore the setting for a specific HOME page upon START-UP. Right now, the last page accessed before closing Firefox IS loading - not the setting o… (Lesen Sie mehr)

Recent changes seem to ignore the setting for a specific HOME page upon START-UP. Right now, the last page accessed before closing Firefox IS loading - not the setting of a specific HOME page - in my case, Google.com. I have cleared cache twice and no changes. So, e.g. - if I was on Facebook and close FF, the next start of Firefox opens now to Facebook. That setting is NOT enabled! Please advise/correct.

Gefragt von Steve Firefox vor 6 Tagen

Letzte Antwort von Steve Firefox vor 6 Tagen

Swipe gestures not working

Greetings, One of the arguably most useful gestures for laptop users is still missing/broken on Firefox on windows. It's the two-finger swipe that allows to navigate forw… (Lesen Sie mehr)

Greetings, One of the arguably most useful gestures for laptop users is still missing/broken on Firefox on windows. It's the two-finger swipe that allows to navigate forward or backward in history by swiping left or right.

This feature is present in Chrome and even Edge since many months, yet it has never worked on Firefox, on any of my windows devices.

I've been using Firefox Dev since 12+ months, keeping both it and windows 10 always up to date, the gestures never worked (yet they are activated in the about:config page, see attached images).

What's most disappointing is that the gestures work without any issue on the MacOS version of Firefox.


some useful info: Firefox version: 94.0b3 (latest as of today) Windows version: 21H1 build 19043.1266 (latest as of today)

If someone manages to get the two-finger swipe gesture to work on windows please let me know.

I hope this can get fixed soon, especially because the feature seems to be already built into Firefox, it just doesn't work in the windows release. In the meanwhile I'm switching to chrome

Gefragt von edocs vor 6 Tagen

Did I really lose everything

I didn't have a recovery key and my old computer had crashed and I set up a new computer. Now I can't restore my account. In the past you sent an email to reset passwor… (Lesen Sie mehr)

I didn't have a recovery key and my old computer had crashed and I set up a new computer. Now I can't restore my account. In the past you sent an email to reset passwords. This is totally crazy, plus even though a back up was made of my old computer nothing was backed from firefox. I've lost 3 years of bookmarks and all my passwords

Gefragt von lrmart1 vor 6 Tagen

Letzte Antwort von lrmart1 vor 6 Tagen

Lost my most recent FF session. (FF restarted twice now). FF now open. Which session file do I copy, to try and correct older session restored?

I Lost my FF session, (not sure what I did, but the menu toolbar shortcuts were gone & I cold not 'click' them back, so I figures I would just reboot FF. Some dialog … (Lesen Sie mehr)

I Lost my FF session, (not sure what I did, but the menu toolbar shortcuts were gone & I cold not 'click' them back, so I figures I would just reboot FF.

Some dialog box popped up (I don't recall exactly what the box said, but offered me a choice to CANCEL or CONTINUE. I hit CONTINUE. FF Shut down, and when it reopened a couple of my FF windows were missing, but the toolbar shortcuts were restored.

So, I figured I would restart FF a 2nd time. Well, still missing a few windows. FF session still open.

I am looking at the session files, and trying to determine which session file do I copy, and to where, to try and get old session restored, if I can?

I tried loading the larger 58,175 KB file from 7/16/21, and it crashed the scrounger page.

I am loading a smaller in 56,853 KB file from 10/8/21 (today's date) into your SCROUNGER page, and it has been running for 10 minutes now.

I thought it might be simpler to just copy or rename the correct file (after backing them all up) into the file that will be used after I close, and restart my current FF session & just look and see what FF opens. I just don;t recall which file FF uses for each new startup. Is it recovery.jsonlz4? previous.jsonlz4? something else?

I've uploaded an image, of the screen capture, of a few of my most recently dated session files, in this folder:

C:\Users\matt\AppData\Roaming\Mozilla\Firefox\Profiles\jazvjrpa.default-1600876215262\sessionstore-backups

Gefragt von mnalep vor 1 Woche

Letzte Antwort von mnalep vor 6 Tagen

Can't get into my account

I'm trying to login to Firefox on my new computer but I keep hitting a wall. A long time ago (like years at this point) I used a previous email address. I've since change… (Lesen Sie mehr)

I'm trying to login to Firefox on my new computer but I keep hitting a wall. A long time ago (like years at this point) I used a previous email address. I've since changed the main email and the back up email to different ones. I'm trying to sign in and it sends an email to my main email. I get the email, use the code, but it jumps to "incorrect password" and displays the very, very old email as the account I'm attempting to login to.

I've tried clicking on "use a different account" but it just restarts the entire process. I also tried to add a recovery key but it just keeps saying "try again in 15 minutes" even though I tried about 5 hours apart. I don't know why my sync still thinks I'm using an old email address when I've had it changed for years. This has happened before but I was always able to somehow get in and sign in.

Is there some way I can fix this?

Gefragt von Megami vor 5 Tagen

Buffering while watching tv and movie streams

Since a couple updates ago, I am now getting a ton of buffering on amazon prime streaming, peacock network streaming and other streaming services. I have even tried disab… (Lesen Sie mehr)

Since a couple updates ago, I am now getting a ton of buffering on amazon prime streaming, peacock network streaming and other streaming services. I have even tried disabling hardware acceleration with no luck.

Gefragt von jahuntley vor 5 Tagen

Firefox update erases security settings

Twice ! now, with the two most recent updates to Firefox my privacy settings have been erased. Specifically "Exceptions - Cookies and Site Data". This is most annoying as… (Lesen Sie mehr)

Twice ! now, with the two most recent updates to Firefox my privacy settings have been erased. Specifically "Exceptions - Cookies and Site Data". This is most annoying as I need to rebuild the list each time.

How can I preserve these "Exceptions - Cookies and Site Data" across updates? Or, is this a bug? Or, is this considered a feature?

Thank you

Gefragt von kalamanci vor 5 Tagen

Firefox seems to load pages normally, but when connected to Mozilla VPN, Firefox cannot load any web page.

Under normal circumstances Firefox appears to load web pages fine. As soon as I turn on Mozilla VPN and try to reload a browser tab I already have open, it behaves as tho… (Lesen Sie mehr)

Under normal circumstances Firefox appears to load web pages fine. As soon as I turn on Mozilla VPN and try to reload a browser tab I already have open, it behaves as though I am not connected to the internet. Other browsers do not experience this issue. Even after disconnecting from the VPN, Firefox only regains the ability to load web pages after restarting it.

I have tried using a private window with no add ons and there was no change. I have also tried refreshing Firefox. That does initially fix the issue but as soon as I close Firefox after refreshing, the issue returns. I would prefer if I didn't need to refresh Firefox every time I want to use Mozilla's VPN.

Gefragt von jlabeef1 vor 5 Tagen