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devices are listed, yet are not signed in. Nor can I sign them in

I new security is making Firefox impossible to use. I made the mistake of trying to update my recovery email address. that failed. Now my devices are still listed, but my… (Lesen Sie mehr)

I new security is making Firefox impossible to use. I made the mistake of trying to update my recovery email address. that failed. Now my devices are still listed, but my cellphone and tablet are blocked. Signing them in again fails, because I have little signal here. I wish I never updated!!!!!

Gefragt von wdhc vor 2 Monaten

If Sync login request came before home page is displayed I wouldn't find myself typing a URL into the login box

So often I get going typing a URL in the address box, only for the sync login request to pop up and steal what I was typing. If the login request came before the home pag… (Lesen Sie mehr)

So often I get going typing a URL in the address box, only for the sync login request to pop up and steal what I was typing. If the login request came before the home page was displayed then I wouldn't forget and be tempted to type into the address bar. Any chance of this being changed in a future version of Firefox?

Gefragt von PeteV vor 2 Monaten

Disconnect from Sync Invalid parameter: refreshTokenId

When I want to disconnect an app from Sync I get the error message "Invalid parameter: refreshTokenId". This happens with the two devices Firefox Preview and Fenix. How c… (Lesen Sie mehr)

When I want to disconnect an app from Sync I get the error message "Invalid parameter: refreshTokenId". This happens with the two devices Firefox Preview and Fenix. How can I remove them?

Gefragt von arsc vor 2 Monaten

Login bouncing, and so on

I can log in, then after some time on the browser in and out of a few web pages, I notice I am not logged in anymore. I must have been disconnected, I can never figure ou… (Lesen Sie mehr)

I can log in, then after some time on the browser in and out of a few web pages, I notice I am not logged in anymore. I must have been disconnected, I can never figure out why. And I cannot use my Bitwarden to automatically log in, it takes a while and it happens many times an evening. I have tried isolating and selecting the cookies. That does not seem to help.

Gefragt von Nash HH vor 2 Monaten

Firefox Sync does not work after waking up computer from sleep mode.

Firefox sync never works after waking up computer from sleep mode. I always use my computer with sleep-mode, I rarely shut-down my computer. So I never terminate my Firef… (Lesen Sie mehr)

Firefox sync never works after waking up computer from sleep mode. I always use my computer with sleep-mode, I rarely shut-down my computer. So I never terminate my Firefox sessions or close it completely. After waking up computer from sleep mode, You are expected to continue working from where you left off. So you continue to sync your bookmarks and so on. But Firefox Sync never synchronizes your bookmarks or data in the situation after waking up computer from sleep mode. It is a big problem. I think Firefox sync service can not handle or recognise the computer sleep-mode.

Gefragt von Mekin vor 2 Monaten

[Account] Unable to remove duplicate phone

This is about my Firefox Account in general, not specific to a product. I just looked into the devices logged into my Firefox Account and noticed that my phone is in ther… (Lesen Sie mehr)

This is about my Firefox Account in general, not specific to a product.

I just looked into the devices logged into my Firefox Account and noticed that my phone is in there twice. I think this happened because I used Firefox Nightly and Firefox Preview Nightly. When I tried to disconnect the old duplicate there is an error message "Invalid parameter: refreshTokenId" in the popup about the reason. So I can't remove the duplicate.

Gefragt von Fabian Gurtner vor 2 Monaten

Not syncing between computers

Since the latest upgrade, Firefox is not syncing tabs between computers. It recognizes that the computers are synced, but there is no longer an option to go to tabs on t… (Lesen Sie mehr)

Since the latest upgrade, Firefox is not syncing tabs between computers. It recognizes that the computers are synced, but there is no longer an option to go to tabs on the other computer.

Gefragt von platonicadv vor 2 Monaten

Missing device in synchonized device list to transfer tabs

I have two computers: one personal (HP), one from my work (MBP). I quit my job a few weeks back but still had my MBP in case they needed something. I continued to use it … (Lesen Sie mehr)

I have two computers: one personal (HP), one from my work (MBP). I quit my job a few weeks back but still had my MBP in case they needed something. I continued to use it and I had to return it back yesterday.

I synchronized my tabs using Firefox Sync on the MBP and could see them well on my HP. I formatted the MBP and returned it, without disconnecting my Firefox account. I got back home and tried this morning to load on my HP the tabs I had on my MBP, but it is not listed anymore. (Surprisingly, some other device I didn't touch for 2 or 3 weeks is still listed, even though it's not connected.) I tried on another device to connect my Firefo account, thinking it would propose me to open a session have somewhere else, but the MBP session isn't listed there either.

I can't lose all the researches I made during the last few weeks :S I turned my side project into a full time job, I need them.

Is there any way to retrieve somehow the tabs I had open on the MBP? Is there a way to get from the Sync server any copy they have for my devices? Does Firefox writes to disk what it gets when listing the data of synchronized devices, so I could try to look into the deleted files on my disk?

Help or ideas much appreciated!

Gefragt von jg.buret vor 2 Monaten

Unable to Sync tabs across Win10 and IOS 13.5

Hello, I pretty much live on my iPad when I am lying down in bed. I use FF on my Win10 laptop so I use FF on my iPad. I have the sync set up but I am unable to Sync tab… (Lesen Sie mehr)

Hello,

I pretty much live on my iPad when I am lying down in bed. I use FF on my Win10 laptop so I use FF on my iPad. I have the sync set up but I am unable to Sync tabs across Win10 vers. 77.0.1 (64-bit) and IOS 13.5(17F75) 6 th gen iPad Firefox vers. 26.0(18099). I am a help desk tech with 25 years experience but I have a serious stress wrinkle right now in my life that is hampering my normal functionality; I just suddenly lost my 85 year old mommy (I'm 53 but she'll always be my mommy to me) this week and have already had the funeral. To say my brain and emotions and pschy are all screwed up is a major understatement. I did start doing my own research but I am not processing what I am reading completely normally and can use the compassionate help with troubleshooting.

I have the sync set up and my devices do show up with correct device names. The last access dates are days old however even though I have triggered the sync on all devices (except my iPhone which I barely use for internet and don't need to sync from - I only worry about my iPad).

The only options I see are to "refresh status" and "disconnect device" and I have tried the refresh but the status date doesn't update. I don't know how to reconnect a device if I disconnect and with my head a mess I don't want to "wing it". I do however welcome the distracting project with help. I am attaching a pic of what I see.

All help def appreciated........

Sincerely,

Wonder Woman

Gefragt von AmazonPrincessDiana vor 2 Monaten

After reinstalling firefox to fix an other bug (Win10 not recognizing it anyomre as a browser), firefox sets back to default after restarting my pc.

Every time I restart my pc, firefox is back to it's default state, then it starts syncing reinstalls every add-on etc etc. What can I do? Should I just reinstall it agai… (Lesen Sie mehr)

Every time I restart my pc, firefox is back to it's default state, then it starts syncing reinstalls every add-on etc etc. What can I do? Should I just reinstall it again? Would that just give me a third bug? What's going on lately with the browser?

Gefragt von polgb91 vor 1 Monat

Firefox Accounts doesn't sending any mail to "verify"

My cell phone was recently stolen where I had all the information related to my access and recovery codes for the account I had created with my email. Unfortunately I don… (Lesen Sie mehr)

My cell phone was recently stolen where I had all the information related to my access and recovery codes for the account I had created with my email.

Unfortunately I don't have a way to get the 2-step authentication codes, and I don't want to mess with more emails and more accounts.

When I use all the options to try to recover my account, it tells me that it will send a verification email to my personal email, but nothing comes.

I want to clarify that I have received emails from accounts@firefox.com for other changes (such as my password), but I have not received the email to verify (again) my account.

I can demonstrate that my (Gmail) email account has been in place for many years, even before I created the Firefox account.

Can someone tell me what else I can do?

Gefragt von Carlos Moreno vor 1 Monat

new computer - firefox bookmarks not syncing

i am logged in, looking at my old computer - macbook running 10.14.6 - synced to my account and I see all my bookmarks - hundreds on my new computer, also logged in to fi… (Lesen Sie mehr)

i am logged in, looking at my old computer - macbook running 10.14.6 - synced to my account and I see all my bookmarks - hundreds

on my new computer, also logged in to firefox, macbook running 10.15.5 both running firefox 68.9 0esr when i sync the new machine i see NO bookmarks besides the getting started one

sitting here syncing both - but nothing syncs...

Gefragt von smohring vor 1 Monat