Firefox-Hilfeforum

ok been using Firefox on more then 1 computer, i use sync on each computer, when i open my book marks i get a very long list over & over of folders & book marks that is not what i want or isn't the way saved book marks 2 me should look like, i even try moving deleting duplicates that is listed over & over how 2 get the techs at fire fox 2 get rid of this unwanted issue problem? since fire fox wont allow me cause of softwear issue & fire fox hangs up stops responding a lot

Hello. I used to have a Firefox account a few years ago using the email ... @globo.com and a secondary email ... @gmail.com. Now I excluded my globo.com email account and I can't use or create an account with the gmail one. I made a new account using my live email account as primary but still can't use the gmail one as secondary because it says it already activated in another account. Would be possible to delete the globo.com account then I'll be able to add my gmail account as secondary then turn it primary?

Thanks in advance.

Marcus

edited emails from public and search/spam bots view on this community forum.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

I never received the code to complete sign in. Tried 5 times. Email account did not receive email with code. Firefox says their code emails were returned. The account clasijaz@mail.com is a valid email account. What is the problem???????? This code is new. I had no problem syncing with another new computer three months ago. It did not ask for a code last time.

Hi there,

I recently installed Firefox on a new computer after previously syncing my Firefox account on the previous computer but when I installed Firefox and logged into my account again on the new computer I discovered that my Bookmark Tool bar items are missing?

Can anyone help me fix this please?

Many thanks.

Hi all, I suspect I'm out of luck but I'm hoping someone might have some ideas ... I'm using Firefox 94.0.2 and I have become a big fan of the ability to pin shortcuts/bookmarks to tiles in the New Tab screen. I customized my New Tab with 9 rows of tiles, 72 pinned sites, a very useful & convenient feature.

I got a new laptop for work, installed Firefox and logged into my Firefox account. I ran Sync to copy some open tabs over to the browser in my old laptop. Somehow the sync picked up the setting of having 72 tiles on the New Tab page, on the new laptop, which was great; but instead of my pinned sites, the 72 tiles were populated by random sites (presumably pulled out of browsing history). No worries; I'd expected that I'd have to manually configure the new laptop's browser anyway.

But then when i logged into my old laptop this morning I was dismayed to see that the pinned sites were gone! The 72 tiles are still there, but the pinned sites have been replaced by random ones. Now I'll have to reconfigure my old laptop's browser as well. :-(

My question: is there any way to restore the previous pinned sites without having to re-pin them all manually? And once they're all back in place, is there some way to export/save/lock them, so this won't happen again? If having Sync enabled across my two devices is going to randomly wipe out my pinned sites, then I suppose the New Tab tile functionality is not so useful and I'll just use an old-fashioned Bookmark list.

Thanks in advance for any insights!

I am in Windows11 insider dev channel, when I tried to sign in Firefox downloaded from Microsoft Store, it said "Cookies and local storage are required Please enable cookies and local storage in your browser to access Firefox Accounts."

I have added some addins to store from my account enabling 2FA, now I lost 2FA recovery codes (I lost my recovery code when my system got blue screen error) and I have reinstalled google authenticator. I need to delete a addin from my account. It is so much important for me to delete the addin. Please suggest a solution.

hi. I'm currently using kubuntu 18.04 and I just had to remove my m.2 C: drive because of power outage (it's completely fried) and I downloaded files with my firefox I've made a lot of bookmarks but I haven't signed in to my firefox account and I'm afraid if I log-in and sync I'll lose all my local data. so What happens to my local data if I sync with my Firefox Account?

Hello,

This is and odd situation so bare with me.

So, I apparently have two Firefox accounts , one that is active and in used (lets call it account#1) and another forgotten old one (account#2), which it's primary email is not longer in use :(

It all started when I was attempting to add a secondary email (the usual email that I use for this kind of things) to the current active account#1 that I am using, and I got an error stating that: the secondary email was already in use by another account. This was a tremendous surprise, because I have totally forgotten account#2 !!!.

Then I started some research to understand what was the history of account#2 and if it was in fact using the secondary email. After digging in old emails, I realize that in fact there was an account#2, and it make sense that I forgot about it, because the primary email linked to it, I no longer have access to. However, I do still have access to the secondary email in account#2.

Here is where it gets interesting. It seems that I am in some sort of lockout situation with the account#2, because the primary email no longer being available. When I attempt to follow procedures to: reset password, I do received the email with the reset link (through the secondary email linked to account#2, that I still have access), but when I attempt to reset the password through the: reset link, it reject this action and display popup error : "Your email was just returned. Mistyped email?". I am guessing because the primary email address is no longer available and it returns a not valid address from the server.

So what now?! To be clear I am not interested in saving account#2 and regaining access. My only interest is to remove/detach the secondary email address from account#2, so I can used in account#1. If that makes sense. I know pretty OCD, I am not proud of it.

I understand that this will be very easy to do, if I could just log in into account#2 and removed the secondary email config, under manage the account, but of course i don't remember the password. So, what if I can't log in? Am I out of luck or can I do something through the secondary email address? If so so how? Which again, I have had access to that email all this time.

I did further research and in this link it says something promising about having a secondary email still accessible, even though primary is not:

Note: If you lost access to your Firefox Account email address, it's possible to change the primary email address, but only if you previously registered a secondary address for that account. That's because you are sent an email to your primary email address to confirm it, when you add a secondary address. Regardless, I am assuming that it is referring to once you log in, of course. Is there any workaround to this or I am doom to just try to remember the password of no longer available primary email.

Please, help me. I understand that they maybe a slight change to detach my secondary email from account#2 and make it available to be used in account#1, but I am not sure how to do it and I have tried everything.

Thank you so much in advance and thank you for your patient if you make it to here,

Regards,

Alejandro

just got new macbook pro, want to have the browsers stay in sync.

going to sync and adding a device it keeps wanting me to get the app, and point the QR code at my phone. that's not where I am

i'm just trying to add another device...help!

I lost my passwords & logins when FF suggested I refresh!, which I did. No errors, Does it keep a backup copy somewhere? Bookmarks are still there,..>!

WIN 7 PRO, FF 95.0, I am a techie, but I can't SYNCH either from another networked computer!

Pls Help

Hello,

Today I got a notification that wanted me to reset my profile for security reasons. I didn't know this change would require me to reset my password and that I would lose everything on my account. Is there a way to retrieve my account settings, such as bookmarks? Thanks.

I have two PC's linked via Sync. However, one computer, "Boomie" does everything I want, ie, I go to the website, and Firefox has remembered my login info, and it's been entered into the box and all I need to do is enter my password. On the other computer, "Littleman", the one I am typing this from, whatever website I go to, all my login info is blank and I need to choose from the saved Logins and Passwords. The Logins should already be there. These two computers are supposedly synced up. However, I dare not do anything l'est I make my other computer, "Boomie" start misbehaving like this computer does.

For example, if I login to Amazon from "Boomie" my login name is usually there, and then I can choose the Password from the saved Logins and Passwords. However, nothing is there.

Some websites I use have triple security on them, so that data should be entered into the boxes for me to type in my 3rd password. But I am forced to choose from the list of saved Logins and Passwords.

The question is, how do I make "Littleman" stop having me choose my login name every time I go to a frequently visited website ?