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White/Gray Bars appearing around edges of browser window, tried refresh/troubleshooting mode/reinstall to no avail

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They… (Lesen Sie mehr)

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space.

When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached.

It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in.

Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug.

Gefragt von carter.d.doc vor 2 Jahren

Letzte Antwort von SLEEPY vor 1 Jahr

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White bar on second screen

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my m… (Lesen Sie mehr)

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my main monitor where Firefox is. The white bar is all the way from the left to the right side at the bottom of the upper monitor.

Current version 95.0.2 (64-Bit)

Anyone knows how to fix this?

Gefragt von tobik1 vor 2 Jahren

Letzte Antwort von SLEEPY vor 1 Jahr

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Firefox crashes on using youtube

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a… (Lesen Sie mehr)

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

Gefragt von maike9283 vor 1 Jahr

Beantwortet von jonzn4SUSE vor 1 Jahr

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You may be frequently 'updating' Firefox, but it's not getting better; it's getting worse!

Go back to a working version of Firefox, raht than giving us an 'update' poorly written Firefox that constantly causes problems. I don't expect this missive to be recogn… (Lesen Sie mehr)

Go back to a working version of Firefox, raht than giving us an 'update' poorly written Firefox that constantly causes problems. I don't expect this missive to be recognized by anybody but it frees me to go to another browser (that works.)

Gefragt von szelesinvestigations vor 1 Jahr

Letzte Antwort von Paul vor 1 Jahr

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Firefox browser opens minimized - half size.

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh… (Lesen Sie mehr)

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh and then reverts to the same size.

Another suggestion was to delete the xulstore.json file as it may be corrupt. Done that several times. Each time, that solution works for the first time the browser is opened. Beginning with the second time, the behavior returns.

I have also tried uninstalling and reinstalling Firefox. Same result. Works for the first time the browser is opened.

I have no extensions or plug-ins installed other then what exists from the default browser. I am running the current version of Firefox, Windows 11, fully updated system with plenty of RAM and disk space.

Thanks!

Gefragt von Tim Martin vor 1 Jahr

Beantwortet von Terry vor 1 Jahr

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Downloads Drop-Down menu mystery and Zoom glitch

I think I may have a ghost in my desktop. 2 events happen with firefox that have followed from a previous pc build. At seemingly random times if Firefox is open and the… (Lesen Sie mehr)

I think I may have a ghost in my desktop. 2 events happen with firefox that have followed from a previous pc build. At seemingly random times if Firefox is open and the visible tab has text, as in is not a full tab video stream, all of the text and images will shrink in size and spacing. This is independent of the zoom function as it remains at 100. Zooming to make text larger again looks weird and bulky, refreshing the page however will restore it. This glitch happens even if another application has focus, even if it is fullscreen exclusive. I haven't been able to figure out what kind of shortcut, command, or addon might possibly be able to do this.

The drop-down mystery happens when the visible tab is a full tab stream. Again even if another application has focus, the download drop-down appears and stays until I click somewhere. I've only seen it appear once and it does not look like when I choose to click the drop-down button. The size of the drop-down changed a couple to several times, and I believe the first download item appeared to be highlighted in dark blue, something I can't reproduce with my mouse or keyboard, it only highlights a different color grey. This one makes me nervous as it could possibly be something activating a download and then immediately deleting it from history? I only just recently learned the the menu will appear automatically when downloading something.

I've tried reinstalling Firefox. I don't notice this on edge, though I only have to use it a fraction of the time. I've never noticed any extra commands or text appear that I didn't type or direct in other applications. This somehow shows up after a fresh windows 10 install, and have since replaced keyboard & mouse. I've tried leaving a keylogger over long periods and it never shows anything. I refuse to leave Mozilla, any help is greatly appreciated. Thank you for reading this far :)

Gefragt von GentlerGiant vor 2 Jahren

Beantwortet von Terry vor 2 Jahren

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Cannot load firefox page

Cannot load Firefox page error comes up saying " www.searchgoose.com " PR_END_OF_FILE_ERROR what has to be done to rectify this ? … (Lesen Sie mehr)

Cannot load Firefox page error comes up saying " www.searchgoose.com " PR_END_OF_FILE_ERROR what has to be done to rectify this ?

Gefragt von terry.raven vor 1 Jahr

Beantwortet von Terry vor 1 Jahr

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Text gets highlighted when pausing/resuming a video on YouTube.

Hello guys, the problem is that even the tiniest courser movement while clinking on a video to pause/resume results in highlighting a big section of the page. Drag and Dr… (Lesen Sie mehr)

Hello guys, the problem is that even the tiniest courser movement while clinking on a video to pause/resume results in highlighting a big section of the page. Drag and Drop works fine anywhere else on the page, but as soon as you hover over the video player, every click triggers Drag and Drop without reason. The country label on the left cover above the YouTube logo is a good indication for this problem.

I would very much appreciate your help!

Gefragt von andyspitze56 vor 1 Jahr

Letzte Antwort von andyspitze56 vor 1 Jahr

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Firefox 98.0.2 browser window messed up

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no … (Lesen Sie mehr)

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no luck.

Gefragt von lyzzard87 vor 1 Jahr

Beantwortet von lyzzard87 vor 1 Jahr

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Firefox Problems Accessing Websites

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I freq… (Lesen Sie mehr)

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I frequently can't access websites (e.g. Yahoo Mail) using Firefox but can using Edge or Brave. With Firefox, I get the following error message:

"Secure Connection Failed An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I had hoped that the problem would be solved by a Firefox update but that has not happened.

I also regularly get the message "No Internet Connection" while using Firefox but, when I use Edge or Brave while the error message is displayed, there is Internet connection.

I'm using the latest versions of Firefox and Windows 10 Pro.

I've used Firefox for many years and really don't want to have to switch to, say, Brave.

Ed

Gefragt von edrcpa vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Black pixels on screen?

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've … (Lesen Sie mehr)

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've tried other browsers and have not had a problem, it's only firefox. I've done all of the technical things I can think of (clearing cache, resetting the browser, restarting my computer, completely uninstalling firefox and all data on my computer and then reinstalling) and nothing has worked. I can get the browser to run fine in troubleshoot mode but I'm unsure of what to do next to fix it. I've included a picture of the issue.

Gefragt von mayakw2 vor 1 Jahr

Beantwortet von Terry vor 1 Jahr

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Firefox Browser crashes Repeatedly on Ubuntu 18.04

I am using Firefox 98.0(64 bit) on Ubuntu 18.04 and it crashes sometimes while i am browsing. I have downloaded the tar file from the official site and then installed it … (Lesen Sie mehr)

I am using Firefox 98.0(64 bit) on Ubuntu 18.04 and it crashes sometimes while i am browsing. I have downloaded the tar file from the official site and then installed it manually on my system. To debug this this time i opened the firefox from terminal and waited for it to crash. After some time while i was browsing, it suddenly crashed as i expected. The output that i got after the crash on the terminal was: ``` user@user-Inspiron-xxxx:~$ /usr/lib/firefox/./firefox

      1. !!! [Parent][PContentParent] Error: Send(msgname=PContent::Msg_DestroyBrowsingContextGroup) Closed channel: cannot send/recv


      1. !!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Reply_DiscardBrowsingContext) Channel closing: too late to send/recv, messages will be lost
      1. !!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Msg_DestroyBrowsingContextGroup) Channel closing: too late to send/recv, messages will be lost
      1. !!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Msg_DiscardWindowContext) Channel closing: too late to send/recv, messages will be lost

Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. CPU time limit exceeded (core dumped) ```

What is the cause of this crash and how to solve it. After the crash i also typed: about:crashes on the address bar of the browser but when i pressed enter, i got a blank page on the top which No crash reports have been submitted was written.

Gefragt von jlame646 vor 1 Jahr

Letzte Antwort von jonzn4SUSE vor 1 Jahr

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Firexfox Browser Crashes on Ubuntu 18.04

I have noticed that sometimes the firefox browser crashes when a video is playing. This has happened multiple times now. To debug the issue, this time i started the brows… (Lesen Sie mehr)

I have noticed that sometimes the firefox browser crashes when a video is playing. This has happened multiple times now. To debug the issue, this time i started the browser using terminal so that when the browser crash i will see the message on the terminal. This time i was watching a youtube video. And while the video was playing the browser first hangs(meaning the screen/video freezes and browser doesn't respond to any clicks or anything) for first 2-3 minutes and then it crashes. This time since i had started the firefox from terminal, after the crash i got the following printed out on the terminal: ``` user@user-Inspiron-xxxx:~$ /usr/lib/firefox/./firefox Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. CPU time limit exceeded (core dumped) ``` I am using Ubuntu 18.04 and Firefox version 98.0(64 bit). I have downloaded the tar file of this version from Mozilla's official site and then installed it manually on my machine. Can someone help me solve the issue and also tell me the reason for this crash.

Gefragt von jlame646 vor 1 Jahr

Letzte Antwort von jonzn4SUSE vor 1 Jahr

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None of the Websites I Try to Visit Load in Firefox.

I was using Firefox as usual when Bitdefender, my antivirus app, apparently caught a Firefox-related file it thought was malicious and either quarantined or deleted it. … (Lesen Sie mehr)

I was using Firefox as usual when Bitdefender, my antivirus app, apparently caught a Firefox-related file it thought was malicious and either quarantined or deleted it.

Now, Firefox will not display any websites at all. The other web browser on my computer Microsoft Edge, displays the websites just fine and is not having issues. But not Firefox.

I tried uninstalling and then reinstalling Firefox, to no avail. I also tried to restart my computer, again to no avail.

What do I need to do to have Firefox back up and running again?

Gefragt von buy6 vor 1 Jahr

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Jahr

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Tabs Not Reopening

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution? True or False? If this box is checked I c… (Lesen Sie mehr)

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)


Gefragt von meowface.sam.ux vor 2 Jahren

Letzte Antwort von Chris Ilias vor 1 Jahr

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www.cbdlifelink.com won't load. Mobile Firefox works, all other browsers work

The site www.cbdlifelink.com won't load. seems to be only the home page from what i can tell. Mobile Firefox works, all other browsers work. The hosting company can't f… (Lesen Sie mehr)

The site www.cbdlifelink.com won't load. seems to be only the home page from what i can tell. Mobile Firefox works, all other browsers work. The hosting company can't figure it out, they told me to try Mozilla support. It tries, shows the title of the page, but won't load.|

Any help would be appreciated.  thank you

Gefragt von Rigby Smith vor 1 Jahr

Letzte Antwort von jonzn4SUSE vor 1 Jahr

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Firefox not starting without an error message

Recently I tried to switch from Google Chrome to Firefox, but when I downloaded the browser it wouldn't work, opening for less than a second and then crashing, without ap… (Lesen Sie mehr)

Recently I tried to switch from Google Chrome to Firefox, but when I downloaded the browser it wouldn't work, opening for less than a second and then crashing, without appearing in task manager. I ended up finding a fairly lengthy workaround that got it to work for a few hours, but even that has stopped working. I have checked the support page and none of the potential causes are true for me.

Gefragt von A_Sentient_Mango vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr