Fragen mit folgendem Schlagwort anzeigen: Alle Fragen anzeigen
  • Archiviert

can't sign in. Phone was wiped along with 2FA codes

My phone was wiped while it had the 10-Digit recovery codes and the Authenticator app which had the other 2FA codes. How do I get my account back? I've tried resetting th… (Lesen Sie mehr)

My phone was wiped while it had the 10-Digit recovery codes and the Authenticator app which had the other 2FA codes. How do I get my account back? I've tried resetting the password but it still wants 2FA codes.

Any help would be appreciated even if it is to let me know it is a lost cause. I would make a new account, but the one that's locked uses my main email account.

Gefragt von needshelp0 vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

Unable to Login

I am unable to login to firefox accounts . I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont… (Lesen Sie mehr)

I am unable to login to firefox accounts .

I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont have access to the Email as the password is saved in sync server.

I mean the Lockwise Sync server. No i don't have any device currently logged in to Sync. I recently Formatted my PC, So all files for password manager were lost(I synced the logins to the server before formatting my pc hoping that the Login id and Password for the Accounts would be enough to retrieve them ) and am trying to retrieve the logins.

No luck with the login links i can login but cannot change anything in the settings, it says :

" NOTE: Before you can view or make changes to this section, you will need to verify your email address. "

So any way i try it is asking for the conformation code sent to my Email address Whose password is stuck in my sync server.

So its like


can't access the sync server -------because------- can't access my email for code------because--------can't access my firefox lockwise -------because-------can't access sync server

Need Help ASAP Please.

Gefragt von 029gautam vor 1 Monat

Letzte Antwort von Wesley Branton vor 1 Monat

  • Archiviert

I registered a sync account and synced on Macbook perfectly. But when I tried to syn on my iphone 8plus, the same account was told not existing.

I registered a sync account on firefox for Macbook and synced on Macbook perfectly. But when I tried to syn on my iphone 8plus, the same account was told not existing and… (Lesen Sie mehr)

I registered a sync account on firefox for Macbook and synced on Macbook perfectly. But when I tried to syn on my iphone 8plus, the same account was told not existing and I was told to create a new account. Then I deleted the sync account from Macbook firefow and registered a new one (with the same email address) on my iPhone. Then the syncing on iphone was perfect. But when I tried to sync on my macbook, the same account was told not existing either.

It seems to me that the sync account on Macbook firefox and the sync account(with same email address) on iPhone firefox are in 2 isolated zones. The 2 devices can not see each other with the same sync account of email.

Gefragt von ethaninwa vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

  • Archiviert

Saved log in information is empty after Sync.

Today I start my PC and open Firefox and it asked me to log in to Sync. (Although it was logged in before starting my computer). I log in and Sync. After after that i se… (Lesen Sie mehr)

Today I start my PC and open Firefox and it asked me to log in to Sync. (Although it was logged in before starting my computer). I log in and Sync. After after that i see there is nothing in saved password. Where are saved password? How can I Get my saved password?

Gefragt von MAsud vor 11 Monaten

Letzte Antwort von cor-el vor 11 Monaten

  • Gesperrt

I need an admin to remove my email address from the "this address bounced" list

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607 I had accidentally deleted the e… (Lesen Sie mehr)

I am having the same problem as https://bugzilla.mozilla.org/show_bug.cgi?id=1459780 https://bugzilla.mozilla.org/show_bug.cgi?id=1479607

I had accidentally deleted the email address I use from my email server before trying to sign back in to Firefox Sync. I added it back, and made sure that it works. However, it is impossible for me to sign in at all any more because I'm getting the "Your Email was just Returned. Mistyped Email?" error.

Please remove my email address from the bounce list so that I can sign in.

Gefragt von marunz vor 3 Monaten

Letzte Antwort von philipp vor 3 Monaten

  • Archiviert

How do I stay logged in to Firefox on my imac so I don't have to adjust my settings every time I open my browser?

I have Firefox synced on several devices, an ibook, an android and my pc. I just got a new imac desktop and installed Firefox but every time it goes to sleep or I shut it… (Lesen Sie mehr)

I have Firefox synced on several devices, an ibook, an android and my pc. I just got a new imac desktop and installed Firefox but every time it goes to sleep or I shut it down I have to log back in to Firefox and readjust all of my settings. I don't have this problem on my other devices.

Gefragt von michael.barnett vor 1 Jahr

Letzte Antwort von user633449 vor 1 Jahr

  • Archiviert

How do I get my bookmarks back from the cloud if I changed my password?

I created a Firefox account, synced my laptop, and then the tech foloks at my work did a re-imaging of my laptop. When they tried to get my bookmarks and passwords back, … (Lesen Sie mehr)

I created a Firefox account, synced my laptop, and then the tech foloks at my work did a re-imaging of my laptop. When they tried to get my bookmarks and passwords back, they changed the password for Firefox since it would not take the password I set up. Now, none of the bookmarks or passwords are coming up. My work tech department says it just takes time. However, in a previous chat I was told that if the password gets changed, everything is lost. Is this true?

Gefragt von Bcuperus vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

  • Archiviert

When I bookmark I get multiple copies and cannot delete other than one at a time.

i have recently bookmarked several sites. Multiple new folders are created and when I try to select all of them to delete them, I can only select one at a time. I have… (Lesen Sie mehr)

i have recently bookmarked several sites. Multiple new folders are created and when I try to select all of them to delete them, I can only select one at a time. I have no ability to delete multiple folders or sites at once.

Gefragt von Wordwaster vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

  • Archiviert

Hi , I forgot my 2 authentication details

I cannot remember the authentication app and i have no recovery code I can provide account email and password Account email : *** Account password : *** and also all m… (Lesen Sie mehr)

I cannot remember the authentication app and i have no recovery code

I can provide account email and password 

Account email : *** Account password : ***

and also all my details

Name : Alberto Surname : *** Born : *** Italian CF ( fiscal code ) : ***

Could you please tell me the app I used to do the authentication and send me a barcode to be scanned to do the 2 step authentication ? I thik this is the most secure way to proceed but i let you find a possible solution for this problem

I'm attaching a picture of my Passport to verify my identity

Best regards

edit: removed personal information for your protection - this is a public forum, don't post sensitive information here! (philipp)

Gefragt von Bruzzonea vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

  • Gelöst
  • Archiviert

changing e-mail in login

Actually I am preparing to change my e-mailadress. Therefore I want to change *******@webnetmail.dk, that is used as name om my Firefox-account, but I have unsuccessfully… (Lesen Sie mehr)

Actually I am preparing to change my e-mailadress. Therefore I want to change *******@webnetmail.dk, that is used as name om my Firefox-account, but I have unsuccessfully tried and tried to change it. Please help. Kind regards Jørgen Bjerring

edit by admin: don't post personal data like emails on public forums :)

Gefragt von Jørgen Bjerring vor 8 Monaten

Beantwortet von Eve vor 8 Monaten

Can't connect to accounts.firefox.com

I cannot load https://accounts.firefox.com. I get the "Unable to connect" page. Opening a dev console doesn't show anything odd in logs. I tried following the steps on th… (Lesen Sie mehr)

I cannot load https://accounts.firefox.com. I get the "Unable to connect" page. Opening a dev console doesn't show anything odd in logs. I tried following the steps on this page https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can to no avail. It doesn't work under safe mode either. Other browsers on this same machine load the site just fine. Anything else I can test?

Gefragt von Stephen vor 5 Monaten

Letzte Antwort von FredMcD vor 5 Monaten

  • Archiviert

My email address has an apostrophe and firefox won't recognize it as valid. Is there any way to fix this?

I have an apostrophe in my last name and my company email address uses it. I have difficulty signing up for a firefox account because it won't recognize that address. It … (Lesen Sie mehr)

I have an apostrophe in my last name and my company email address uses it. I have difficulty signing up for a firefox account because it won't recognize that address. It says it is invalid. Is there a solution?

Gefragt von LatteLove vor 1 Jahr

Letzte Antwort von jscher2000 vor 1 Jahr

  • Archiviert

I deactivated my firefox account years ago. I want to reactivate it (or create a new one with the same email).

Everytime I try to create an account it says that there is already an account associated with that email. The primary email on the deactivated account no longer exists, s… (Lesen Sie mehr)

Everytime I try to create an account it says that there is already an account associated with that email. The primary email on the deactivated account no longer exists, so I cannot login to that account.

Gefragt von samuel9 vor 1 Jahr

Letzte Antwort von samuel9 vor 1 Jahr

  • Archiviert

Why asking me to create a new account while i typed my firefox account on firefox send page

Why asking me to create a new account while i typed my firefox account on firefox send page? And the activation page shows error even if i followed the setting password i… (Lesen Sie mehr)

Why asking me to create a new account while i typed my firefox account on firefox send page? And the activation page shows error even if i followed the setting password instruction.

Gefragt von Archie_Z vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr

  • Archiviert

My bookmarks won't stay sorted.

There are several questions about this. I've opened my own on this very issue several months back. Title says it all. Bookmarks don't stay sorted at all. Sorting by the b… (Lesen Sie mehr)

There are several questions about this. I've opened my own on this very issue several months back.

Title says it all. Bookmarks don't stay sorted at all.

Sorting by the bar, or through the Library button, doesn't make them stay. Signing out of my profile, removing it, and signing back in doesn't fix it.

Bookmarks will become jumbled at random. Could be every ten minutes, or sessions between, say, work and home.

The heck is going on?

https://support.mozilla.org/en-US/questions/1103105

This issue is quite old, and still exists. Why?

Gefragt von rannday vor 1 Jahr

Letzte Antwort von the-edmeister vor 1 Jahr

  • Archiviert

Bookmarks are not syncing with gmail account

Dear Technical Team, I am using Mozilla Firefox since last 10 years and I have attached my gmail account for syncing of my bookmarks. Two days before, I reinstall windows… (Lesen Sie mehr)

Dear Technical Team, I am using Mozilla Firefox since last 10 years and I have attached my gmail account for syncing of my bookmarks. Two days before, I reinstall windows and book marks are not automatically syncing as I signed in my attached email. I have gone through all the ways and suggestions available at Firefox forum. I have uninstalled Firefox multiple times and also dis-connect my gmail from Firefox but nothing works. I am in a great trouble, please guide me how I can recover my bookmarks.

Gefragt von NaveedSaadiwre vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

  • Archiviert

Hi, I wanted to create a firefox account with my gmail account email address but can't because it is being used by someone else. Help?

I have had some security issues lately with my home wifi network which started about 2 years ago. Tonight, I wanted to create a Firefox account and it stated that this a… (Lesen Sie mehr)

I have had some security issues lately with my home wifi network which started about 2 years ago. Tonight, I wanted to create a Firefox account and it stated that this account was in use already. Although, I never set up a Firefox account before; I was a bit dumbfounded. So, I requested the password reset and the message stated that the "Primary account" needs to do this. So, what can I do to unlink my email address from this other account which I did not set up.

Gefragt von nikzurich vor 1 Jahr

Letzte Antwort von FredMcD vor 1 Jahr