Firefox-Hilfeforum

Hi there, Just letting you know that after years of using and being super happy with firefox, today I´ve been forced to use Explorer because I´m creating a campaign in facebook and when I try to upload 3d photos and see timelines with 3d photos the pages stop working. Please check this issue ASAP!

Everything works in Explorer

Rodolfo

The "Try now" button at

        https://www.mozilla.org/en-CA/firefox/111.0/whatsnew/?oldversion=110.0.1 

which leads to the sample PDF at

        https://assets.mozilla.net/wnp111-en/wnp-fx111-en.pdf  

will not accept input. Am I missing a setting?

Windows 11 - Just updated. Firefox - Just updated.

when i start firefox, it instantly freezes on: 'the last session has crashed' site, which then instantly leads to a windows bluescreen.

would like to help you fix the critical bug and restore the program to a working state.

Hello,

After updating Firefox this morning, I am unable to log into my Intuit account. It works on Chrome. I have spent 3 hours with intuit customer support trying to fix this, to no avail.

Any ideas?

I recently learned about the `ui.textScaleFactor` option and found it very helpful to adjust the text size. I have currently set the option to 115. However, changing `ui.textScaleFactor` distorts texts rendered by pdf.js such that neighboring characters somewhat overlap.

Is it possible to disable `ui.textScaleFactor` on pdf.js?

Browser: Firefox 111.0 OS: macOS Ventura (13.2.1)

received a firefox update on 16/3/2023. Since then if i open skynews.com or itvnews.com and click on a story firefox has about 75% chance of freezing and I have to use task manager to end it.

Same intermittently happens with netflix. When it happens netflix loads but the left and righ caret do not appear against my list and it freezes at that point. This is less frequent than the crashes with the above sites, about 30% chance. If I have multiple firefox windows open they all crash. If I use google there is no problem. This only happened after the update to 111.0 (64bit)

HEB (heb.com) Blocks account access using Firefox

Firefox will load the site page but you can no longer access your account. it gives you the error message: error: invalid_request error_description: interaction session and authentication session mismatch. They tell you you have to use Chrome, they no longer support Firefox. I do not know where to ask for Firefox for help with this issue. HEB has blocked account access using Firefox and say they only allow Google Chrome

We are using firefox on Redhat 7 workstations and, when we first open firefox and attempt to load a web address it takes 25-30 seconds to connect.

After that first attempt, web addresses load almost instantly.

Our systems are only connected to a local network and not the internet, if that makes a difference. Also, we are using web addresses and not IP addresses. When I try by Ip address it's much faster, but I get the security risk warning for the ssl cert. So I'm not sure if my issue is something between firefox and dns, or if it has to do with the SSL certs? Both dns and ssl are handled by Red Hat IDM.

We are seeing the same behavior on all of our workstations.

Hi, I get an email daily from Euro news group but the links don't work anymore and I don't have any way to allow permission to load the page. I use a VPN so my security should be good. It all worked OK a month ago and if I do a search for Euro News and click the link, the page loads without a problem. Regards, David.

The website in question is called myautosmart.com and it's used to look up a lot of locksmith-related information for specific vehicles, among other things. It requires verification of locksmith status and a paid subscription to log in so probably no one will be able to test anything directly.

Device: This is on a brand new installation of windows 10 with up-to-date firefox version 111.0 Device name LockProDesktop Processor AMD Ryzen 3 5300G with Radeon Graphics 4.00 GHz Installed RAM 16.0 GB (15.4 GB usable) Device ID 501298E6-8A64-419C-9629-AA47D9BF4370 Product ID 00330-80000-00000-AA817 System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display

Problem: Upon logging into the site, my username appears in the top right as if I am logged in, but every page continues to redirect to the login page as if I am not logged in at all, rendering the site unusable.

Steps tried: Logging in again Logging out and back in A cacheless reload (ctrl+F5) Restarting Firefox Restarting the PC Disabling all add-ons Enabling Troubleshoot Mode Contacting the website owners - they could not replicate the problem and assured me they tested it on a system running windows 10 and the latest version of Firefox.

Website works fine on Chrome, and in Firefox on another windows 10 pc I have, a windows 7 pc, a 15 year old iMac and a macbook pro. This is the only computer that has any issue.

Please let me know if you have any ideas.

When using Microsoft Outlook Online, I cannot right click and paste into the body of the email when using Firefox. The paste function does not even show up as an option. This use to work until I downloaded the most current version of windows 11. I can CTRL V and it will paste. It works on Edge and other browsers.

All of my Gmail accounts are set to give me a notification when I have a new email. Until today it has worked perfectly. Now I hear the tone, but the notification does not show up. Earlier, I was getting a Firefox notification when I got a new email, which is something I had never seen before. That has disappeared and now I'm getting nothing except the tone.

Hey,

So i made the switch from Chrome to Firefox. But the main annoying thing is that when im watching a video on YouTube or literally anywhere, if i scroll down on my WACOM drawing pad/trackpad the video will fastforward, and when i scroll up the video will rewind. Its EXTREMELY annoying and i really need to figure out a way to disable this, because Chrome doesnt do this, but Firefox does.

please helppp

Firefox for OSX has been having a problem with opening in a new tab for some time (since version 98 or something). First, you can have, for example, 5-6 tabs open, then suddenly opening 7th it hangs and does not open the address. Refreshing it, the address disappears and the tab is still empty, there is also no previously visible http address. Closing this tab causes every next one to freeze. Closing another (one of previously open) doesn't change the situation, but closing two sometimes let opens another, but only one. After several attempts, we have to close another one, and so after several attempts, we have 1 open active and no possibility to open a new tab and the address contained in it. It doesn't matter if it's from favorites, google search or manually typed. The only thing that helps is to force the browser to install the old version ( 96 ) then everything returns to normal. Allowing an update to 101 or later will prevent you from using Firefox after a few minutes. Current version 111 and same problem.

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that worked fine so I figured it was one of my add-ons. However after closing the Private Browser and trying opening normally again it worked just fine. Disable all of my add-ons and for the same issue.

Renamed my AppData/Roaming/Mozilla folder and starting as normal worked fine. What a giant pain in the <bleep> trying to set everything back up.

Performed some more science and noticed this. After setting my Mozilla folder back, starting FF, and looking at the TaskManager, There would be 3 processes, one of those after a bit of time would show in red as Not Responding (or words to that effect). Clicking the window a few times to get the force close dialog again. Trying to open FF again, it opened just fine.

So I'm tempted to blame something in the update that is causing this. Yes, I could just start with a fresh Mozilla folder and reinstall all of my add-ons and blah blah blah, but whose to say that after setting everything back up the way I had it the problem won't come back.

I have thought about rolling back to FF 110.0.1, and suppressing the update check.

OS: Windows 10 64-bit Firefox: 111.0 64-bit

Hello,

Anyone else having a problem with firefox breaking itself and refusing to load any more pages till you forcibly close it? Open as many new tabs as you want, it will never ever load a new page. Open new firefox windows, still won't load anything. Open edge, chrome or IE and it will instantly load whatever page you want.

Close all the firefox windows and try and start a new one, firefox tells you it's still running and needs to be forcibly closed. Everything back to normal as soon as you do so, besides loosing literally everything you were doing.

I used to just think it was hackaday.io, but it's now clear it's entirely at random when it happens.

This is clearly a firefox issue that's been happening for at least 6 months or more. I've about had it, and am about to start looking for alternatives.

I use the IRS form found at https://www.freefilefillableforms.com. There is a misalignment in Form 1040 where the form fields for data (like name, address, etc.) are displaced from the form in the background. I am providing a snip showing what I see. I'm using Firefox 111.0 (64-bit) on Windows 11. I think I had this same problem in an earlier year.

Last week, I reinstalled Windows on my PC and then installed Firefox. After the installation, my bookmarks synced and were transferred safely to the new browser.

However, due to certain reasons, I had to reinstall my operating system again today. I downloaded Firefox once again, but unfortunately, I couldn't remember my password, so I had to reset it. After resetting the password, I initiated the sync process to recover my bookmarks. Unfortunately, I was unable to retrieve my bookmarks even though they were synced previously.

I am writing to ask about my options to recover my bookmarks. These bookmarks hold years of important information, and I cannot possibly find everything again manually. However, I have deleted everything from my old system, so I am not sure what options are available to retrieve my bookmarks.

Please help me to get them back somehow.... I read other posts saying that syncing is not a safe way for backup but I am lost here. My only option is to recover somehow from your servers but how would I do that??

If I go to "Import and Backup" I only have one option of restoration but it's not my old one, it's just the one created today.

Please try and help me to recover them.

Thank you,

It's been a while now since Firefox introduced PDF annotation feature and it is a great feature as i always deal with PDF documents that i have to annotate/sign using Huion tablet. However, when in "draw" mode, the PDF viewer scrolls along with the pen, which is makes it hard to write on to the PDF. I have no problem with other PDF viewer/browser that has the same feature.