Forum der Gemeinschaft Firefox

Hello! I have changed my payment information for Mozilla VPN. There are two additional credit cards that have been saved in my account that I want to delete. Can you help me understand how to delete these superfluous cards?

I'm trying to upgrade from FireFox 128.14.0esr to Firefox 142 on a Mac running Sonoma 14.6.1. Everything seemed to install except for bookmarks and history . When I've done previous upgrades the new FF has automagicaally peeked into the old FF and copied over the bookmarks, including the bookmark toolbar, history and previous autofill info, etc. This time it didn't and I didn't see anything that looked like an option during the install process. It did ask about getting something (I forget what) from chrome or safari; but nothing from the old firefox. The help articles I found didn't seem to tell me what to do. Any suggestions?

Dick Hendrickson

Does Firefox support webAuthn passkeys stored by the browser? I have an app that I am working on and I would like to be able to use this feature.

If Firefox cannot store passkeys can you explain why this has not been added?

I am using Tor browser, which is based on Firefox. The 'About' tab says this: 14.5.6 (based on Mozilla Firefox 128.14.0esr)

When I sign in, it tells me that: "Some of Tor Browser's security features may offer less protection on your current operating system."

And it directs me to the following page: https://support.mozilla.org/en-US/kb/linux-security-warning?as=u&utm_source=inproduct

-- which directs me to set up a file called 'firefox-local' with specific contents. I have created this file; and pasted the recommended contents into it, and saved it.

I am then directed to issue the following command: sudo systemctl restart apparmor.service

-- which I have done. But that returns the following error: Job for apparmor.service failed because the control process exited with error code. See "systemctl status apparmor.service" and "journalctl -xeu apparmor.service" for details.

systemctl status apparmor.service gives the following output: × apparmor.service - Load AppArmor profiles

    Loaded: loaded (/usr/lib/systemd/system/apparmor.service; enabled; preset: enabled)
    Active: failed (Result: exit-code) since Thu 2025-08-28 19:51:42 CDT; 22min ago
      Docs: man:apparmor(7)
            https://gitlab.com/apparmor/apparmor/wikis/home/
   Process: 12278 ExecStart=/lib/apparmor/apparmor.systemd reload (code=exited, status=1/FAIL

URE)

  Main PID: 12278 (code=exited, status=1/FAILURE)
       CPU: 218ms

Aug 28 19:51:41 joe-Z390-AORUS-ULTRA systemd[1]: Starting apparmor.service - Load AppArmor pro files... Aug 28 19:51:41 joe-Z390-AORUS-ULTRA apparmor.systemd[12278]: Restarting AppArmor Aug 28 19:51:41 joe-Z390-AORUS-ULTRA apparmor.systemd[12278]: /lib/apparmor/apparmor.systemd: 148: [: Illegal number: yes Aug 28 19:51:41 joe-Z390-AORUS-ULTRA apparmor.systemd[12278]: Reloading AppArmor profiles Aug 28 19:51:42 joe-Z390-AORUS-ULTRA apparmor.systemd[12309]: AppArmor parser error for /etc/a pparmor.d in profile /etc/apparmor.d/foliate at line 11: syntax error, unexpected TOK_ABI, exp ecting end of file Aug 28 19:51:42 joe-Z390-AORUS-ULTRA apparmor.systemd[12278]: Error: At least one profile fail ed to load Aug 28 19:51:42 joe-Z390-AORUS-ULTRA systemd[1]: apparmor.service: Main process exited, code=e xited, status=1/FAILURE Aug 28 19:51:42 joe-Z390-AORUS-ULTRA systemd[1]: apparmor.service: Failed with result 'exit-co de'. Aug 28 19:51:42 joe-Z390-AORUS-ULTRA systemd[1]: Failed to start apparmor.service - Load AppAr mor profiles.

journalctl -xeu apparmor.service gives the following output:

Aug 28 16:28:26 joe-Z390-AORUS-ULTRA apparmor.systemd[1445]: Restarting AppArmor Aug 28 16:28:26 joe-Z390-AORUS-ULTRA apparmor.systemd[1445]: /lib/apparmor/apparmor.systemd: 1 48: [: Illegal number: yes Aug 28 16:28:26 joe-Z390-AORUS-ULTRA apparmor.systemd[1445]: Reloading AppArmor profiles Aug 28 16:28:26 joe-Z390-AORUS-ULTRA apparmor.systemd[1506]: AppArmor parser error for /etc/ap parmor.d in profile /etc/apparmor.d/foliate at line 11: syntax error, unexpected TOK_ABI, expe cting end of file Aug 28 16:28:26 joe-Z390-AORUS-ULTRA apparmor.systemd[1445]: Error: At least one profile faile d to load Aug 28 16:28:23 joe-Z390-AORUS-ULTRA systemd[1]: Starting apparmor.service - Load AppArmor pro files... ░░ Subject: A start job for unit apparmor.service has begun execution ░░ Defined-By: systemd ░░ Support: http://www.ubuntu.com/support ░░ ░░ A start job for unit apparmor.service has begun execution. ░░ ░░ The job identifier is 45. Aug 28 16:28:24 joe-Z390-AORUS-ULTRA systemd[1]: apparmor.service: Main process exited, code=e xited, status=1/FAILURE ░░ Subject: Unit process exited ░░ Defined-By: systemd ░░ Support: http://www.ubuntu.com/support ░░ ░░ An ExecStart= process belonging to unit apparmor.service has exited. ░░ ░░ The process' exit code is 'exited' and its exit status is 1. Aug 28 16:28:24 joe-Z390-AORUS-ULTRA systemd[1]: apparmor.service: Failed with result 'exit-co de'. ░░ Subject: Unit failed ░░ Defined-By: systemd ░░ Support: http://www.ubuntu.com/support ░░ ░░ The unit apparmor.service has entered the 'failed' state with result 'exit-code'. Aug 28 16:28:24 joe-Z390-AORUS-ULTRA systemd[1]: Failed to start apparmor.service - Load AppAr mor profiles. ░░ Subject: A start job for unit apparmor.service has failed ░░ Defined-By: systemd ░░ Support: http://www.ubuntu.com/support ░░ ░░ A start job for unit apparmor.service has finished with a failure. ░░ ░░ The job identifier is 45 and the job result is failed. Aug 28 19:51:41 joe-Z390-AORUS-ULTRA systemd[1]: Starting apparmor.service - Load AppArmor pro files... ░░ Subject: A start job for unit apparmor.service has begun execution ░░ Defined-By: systemd ░░ Support: http://www.ubuntu.com/support ░░ ░░ A start job for unit apparmor.service has begun execution. ░░ ░░ The job identifier is 5272. Aug 28 19:51:41 joe-Z390-AORUS-ULTRA apparmor.systemd[12278]: Restarting AppArmor Aug 28 19:51:41 joe-Z390-AORUS-ULTRA apparmor.systemd[12278]: /lib/apparmor/apparmor.systemd: 148: [: Illegal number: yes Aug 28 19:51:41 joe-Z390-AORUS-ULTRA apparmor.systemd[12278]: Reloading AppArmor profiles Aug 28 19:51:42 joe-Z390-AORUS-ULTRA apparmor.systemd[12309]: AppArmor parser error for /etc/a pparmor.d in profile /etc/apparmor.d/foliate at line 11: syntax error, unexpected TOK_ABI, exp ecting end of file Aug 28 19:51:42 joe-Z390-AORUS-ULTRA apparmor.systemd[12278]: Error: At least one profile fail ed to load Aug 28 19:51:42 joe-Z390-AORUS-ULTRA systemd[1]: apparmor.service: Main process exited, code=e xited, status=1/FAILURE ░░ Subject: Unit process exited ░░ Defined-By: systemd ░░ Support: http://www.ubuntu.com/support ░░ ░░ An ExecStart= process belonging to unit apparmor.service has exited. ░░ ░░ The process' exit code is 'exited' and its exit status is 1. Aug 28 19:51:42 joe-Z390-AORUS-ULTRA systemd[1]: apparmor.service: Failed with result 'exit-co de'. ░░ Subject: Unit failed ░░ Defined-By: systemd ░░ Support: http://www.ubuntu.com/support ░░ ░░ The unit apparmor.service has entered the 'failed' state with result 'exit-code'. Aug 28 19:51:42 joe-Z390-AORUS-ULTRA systemd[1]: Failed to start apparmor.service - Load AppAr mor profiles. ░░ Subject: A start job for unit apparmor.service has failed ░░ Defined-By: systemd ░░ Support: http://www.ubuntu.com/support ░░ ░░ A start job for unit apparmor.service has finished with a failure. ░░ ░░ The job identifier is 5272 and the job result is failed.

I don't know how to make heads or tails of this. Apparently the profile failed to load. According to the file documentation, it expects firefox to be located in '/home/<USER>/bin/firefox/' but I am running a version through Snap. and I think it is installed in '/snap/firefox/6700/usr/lib/firefox/firefox'

Is that the trouble; and how do I fix it? Grateful for any assistance; sorry for the data dump.

I can't find anywhere here the procedure to disable the nuisance "AI". Can someone send me an email and let me know? Send it to [edited from public]. Thank you. Proton Man

Due to the previous thread locked, I had to start a new threat but it continues from the previous.

When using the scrounger located here; https://www.jeffersonscher.com/ffu/scrounger.html. It creates a JSON file which can be renamed to as used in session profiles; sessionstore.jsonlz4. This is exactly what I've done then copied it to the new profile location: \Profiles\jj55ob2s.Default (release) and I don't see my tabs restored on a FireFox engine clone browser ?

Hi, I have been trying all day to get my Trend Micro program working on my Firefox browser, including Password manager. These programs work ok on MS Edge browser, but I can't get it to work on my Firefox browser

when I change the settings for permissions on a website adn close the settings window and reopen it, the settings go back to the default before I changed the settings...how do I save the permissions?

Hi, I recently performed a refresh/reset of my Firefox browser. Normally, this process is supposed to retain my bookmarks and browsing history. However, after the refresh, I found that my bookmarks and history files were not preserved at all. Is there any way to recover them?

Additional context: • I did not use Firefox Sync before the refresh. • There are no local backups of the places.sqlite file or the bookmarkbackups folder. • I am looking for any possible method to restore the lost bookmarks and browsing history.

Additional information on the problem of not clearing history. It takes from the tool bar at least 5 attempts to clear the Cache, cookies and past pages. The last 15KB of the system cache will not clear. Tried from Setting; Privacy and Security, said there was still 6.9MB, Cleared, check also the past pages box. Came back to the Tool Bar, still has the 15KB in Cache, but settings said there was zero. Not a critical issue at this time. Going forward when you have a response. JJE

There are many sites that refue to load correctly. Soundcloud does not load at all and assets from Canva's stock media library only load the alt text descriptions. Both show that the culprit is the cross origin requests being blocked. I have reset Firefox to factory settings, uninstalled plugins, disabled enhanced tracking prevention, etc and tested private browsing which sometimes works but seems to be inconsistent. Any guess on why Firefox would be blocking Cross-Origin Requests? These sites have worked with Firefox in the past and work on Safari on the same Mac.

Canva: Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://media-public.canva.com/KH7y4/MAEGv3KH7y4/1/tl.png. (Reason: CORS request did not succeed). Status code: (null)

Soundcloud: Failed to load ‘https://a-v2.sndcdn.com/assets/2-517dcb44.js’. A ServiceWorker passed a promise to FetchEvent.respondWith() that resolved with non-Response value ‘undefined’. service-worker.js:1:2774

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://a-v2.sndcdn.com/assets/2-517dcb44.js. (Reason: CORS request did not succeed). Status code: (null).

<script> source URI is not allowed in this document: “https://a-v2.sndcdn.com/assets/2-517dcb44.js”.

Hello,

we are currently experiencing high memory usage issues with Firefox on our terminal servers.

Problem description: All employees work within a terminal server environment. When using web applications such as Vimcar (https://fleet.vimcar.com) in Firefox, we observe a very high RAM consumption. A single Firefox tab can consume 2 GB of RAM or more after being open for several hours. As a result, the terminal server becomes slow or unresponsive, and other users on the same server are affected. Since the terminal server allocates resources on demand, a hanging process continues to request memory until it eventually terminates itself, which severely impacts overall system performance.

Questions: 1. Are there settings or configuration options to reduce Firefox’s memory usage in terminal server environments? 2. Are there recommended best practices for running Firefox with memory-intensive web applications on terminal servers? 3. Is it possible to set memory limits per tab or per user session to improve stability?

Thank you very much for your assistance.

Hi. I have been using Firefox with DuckDuck Go extension for maybe 6 - 7 years now. This worked well with Gmail, no issue. Since July 2025, an update came through in Firefox and now an issue with Gmail. The mail opens properly but after 5 to 20 minutes the responsiveness slows down to stop. A pop up above the mail view states that Firefox is causing the slow down and there is a button to press to stop the issue. When pressed, the mail screen is frozen and I have to exit the G mail and restart. I have uploaded the most recent version of Firefox.

Firefox Ver 143.01.1 64 bit.

Windows 11 Pro

Cannot find the version of G mail used, but it is the latest update.

I have contacted G Mail about this issue as well.

How to resolve the issue, going on since sometime in July? I was hoping that a recent update by Google or Firefox would resolve, but it has not.

Very annoying especially when corresponding or trying to load attachments. Please help.

stickum333@gmail.com

I recently switched to Firefox and imported all of my chrome bookmarks. When I open the Bookmarks viewer (Ctrl-B) in the sidebar or the Library ("Manage Bookmarks"/Ctrl-Shift-O), the "Bookmarks Menu" folder contains all of my properly organized bookmarks in a tree of subfolders, just like I expect.

But when I open the "hamburger" menu on the upper-right corner and select Bookmarks, It only shows a list of "Recent Bookmarks" (along with some options to manage bookmarks). I tried using the "Customize Toolbar" feature to add the Bookmarks Menu to the toolbar, but when I open it, it just shows the same thing as if I had gone through the hamburger menu.

I tried looking through Settings, but I couldn't find an option to access my "Bookmarks Menu" from a dropdown menu instead of having to open the sidebar or the Library every time. Is there something I'm missing?