Forum der Gemeinschaft Firefox

I like the Firefox browser and Firefox was working fine for months but Firefox did ask me to do another update today. I did the update as requested and after the update Firefox will not connect to any websites on my desktop despite an excellent internet connection. I cannot find anyway to contact Firefox directly. For major problems such as a 100 percent failure rate to connect to any website, Firefox should provide direct help to the user as to the current major problem. I appreciate user ideas but Firefox should offer some help for major problems as the likely solutions can change over time. Hopefully if Firefox oversees user questions, someone at Firefox tech will at least respond to my question on this website or better yet contact me directly.

The problem may well be the update itself. The Firefox browser is working on my smartphone but not the desktop internet browser. I have some browser settings that I do not want to lose which a complete Firefox removal and reinstall would likely cause. Any suggestions from fellow Firefox users are appreciated and I look forward to them. Have other Firefox users experienced this major problem?

Thank you.

My PC died and I could not boot from bootable flash drive.

I had been backing up the system with Acronis to a WD Passport.

I purchased a new computer, and when I did a restore, upon starting Firefox, I did not have my old bookmarks, which are many.

Aren't they stored in a backup? If so, how do I get them back. I'm sure that some of the bookmarks came over from Netscape Navigator.

Thanks,

Bob

Since updating to Firefox 141.0 (Win11), I've had issues with performance and on-screen behaviour of dynamic web pages/sites. The problems do not manifest on Chrome, or on a reinstalled version of Fx 140.0.4 on the same computer running at the same time (and with copy of original profile's data files, extensions etc.), they do manifest on a new Firefox 141.0 profile with only one tab open.

The problem happens on dynamic pages (e.g. gmail.com, boardgamearena.com/lobby) but doesn't seem to happen on static pages. Note that this doesn't depend on page elements moving around the visible window (e.g. panels opening and closing).

The manifesting problems:

• Screen pointer rapidly switching between standard arrow pointer, mouse with index finger (clickable link) and serifed-style insertion bar, even when positioned on a part of the page that is not a link or a text box. Video (MP4, <1MB) showing behaviour at https://imgur.com/a/absjTh4.
• Browser intermittently fails to respond to browser actions (mouse clicks, keyboard entry)
• Small increase in browser CPU usage

Problem is worse if general CPU usage (from other applications) is already high - low CPU usage reduces but doesn't eliminate the problem. (Established by changing my BOINC settings and/or snoozing BOINC and observing; I have a gadget that monitors CPU and other resource usage.)

The fact that I can see the problem occurring on Fx 141 but have Fx 140.0.4 working fine at the same time on the same page, suggests that this is a Fx 141 issue. Regular malware scanner and an alternate found no issues.

Happy to do more diagnostic testing if it's helpful.

Hi there; I have just read the article about settings on password saving. I am complying with those settings, but yet my logins must be entered constantly, lately. What am I doing wrong? Where do I look next? Thank you.

Firefox is no longer playing audio from the Internet. I am running Firefox on Windows 11, and have the latest update installed (10/29/25). What happened? How do I fix this.

I am 99.5% sure this is a Firefox issue, as I have no problem playing audio files stored in my computer, and no problem playing Internet audio using Chrome or Edge.

Help!

I have received 3 system alerts, all from Mozilla Firefox (I use Firefox as my default browser). 1) System is infected!---click on d45n9f8ko90s738b610.gsx-protect.co.in 2) ZEUS.2020 Trojan detected--with same directed site 3) System Alert!---with same directed site.

I use McAfee as my security system. They recommend going to Firefox settings and disallowing random site connections. How do I get my system running again.

Latest McAfee scan shows 45 entries deleted and 2 browsers reset

Hi, out of nowhere my Firefox has stopped loading any pages for the past hour. I have read the existing community articles and cleared all of my history, cache, cookies, and restarted my computer 4 times. Firefox is up to date and was working fine up until I left my computer and returned to it an hour ago. I haven't downloaded anything new or clicked anything weird, I was just listening to a regular podcast this morning. All websites either show up as left-aligned text with no images, or are completely blank. This includes Gmail, Tumblr, Youtube, EyeBuyDirect, etc. All of these sites load perfectly in Edge so the issue is specific to Firefox. Any help is greatly appreciated.

Edit to Update: I turned off my AdBlock extensions one by one to narrow down the issue. The problem was AdBlocker Ultimate. I disabled it and now all my websites in Firefox are working as normal.

I just replaced my Win 10 desktop with a new Win 11 desktop. I downloaded Firefox OK, but my bookmarks are no longer there, of course. I was told that there was some way to recover them to this machine, but I didn't get any details how. In fact, the person implied they would just appear when I downloaded Firefox to the new machine. Of course, this didn't happen. Firefox did appear to recognize me (got a "welcome back, by the way" message near the top of the page). Can I somehow recover my old bookmarks to this machine?

My bookmarks toolbar shows but it is blank. I had 60+ bookmarks on it. Why did Firefox trash my bookmarks?

Why did Firefox force me to create a new profile? I can get to my old profile, but the bookmarks toolbar is blank. The bookmarks showed for a while, then the toolbar went blank. What gives?

I have had all kinds of problems with Firefox the past several years, and I am about ready to can Firefox and go with Edge and Chrome. In my opinion, Firefox is a piece of crap, and I am fed up with it. I already have Edge and Chrome, but mostly use them as a backup when Firefox doesn't work right.

Is there any hope Firefox will get better, or should I jump ship with the other rats fleeing this despicable piece of junk? I have been hanging onto Firefox, because I am familiar with it and used to like it, and have used it for over a decade. But my patience is growing thinner.

Suddenly Firefox is downloading my downloads to google drive. Why? I want them in my download directory, but changing the options in Settings/General/Download makes no difference. It is set to ask where a file should go, but does not. It is set to ask whether to open or save a file and it does not!

How can I get google drive out of this and save them to my desktop again?

I am intermittently but repeatedly getting this message in Firefox:

> The Windows file-dialog has crashed. No file or folder could be selected.

Windows 11, Firefox 142.0.1 Most recently within www.facebook.com Edit Album

Is this a known problem? And does it have a solution?

Hello, after changing devices, I had to change my Mozilla password because I could not access my password manager at the time. When syncing, I realised everything had disappeared. I still have the old password, have changed it back to the old password, is there anyway for me to get my data, I have no copy of my bookmarks or history or anything?

Recently an update made it to where closing a tab group no longer works. It closes MOST of the tab group, leaving the last used one active along with a number to the right such as "+3" to show there are three more tabs hidden. This completely defeats the purpose of being able to close the tab group in the first place. In order to get around this, you have to click another tab to make it active and only then will the tab group you tried to close, actually close. Is there a way to disable this behavior so that closing tab groups actually works?

Assuming there is no fix, how can I downgrade to a previous version without losing all my settings, bookmarks, etc? Can I just uninstall the broken version and install the older version?

Thanks!

Google is my default search engine in the address bar on firefox. When I search in the address bar, it just resets to the page that I am currently on and doesn't load the search. It does the same if I try typing 'google.com' or 'google.ca' but gmail.com seems to work fine.

If I type in a full website address for other sites (reddit, wikipedia, duckduckgo, etc) it works fine.

I deleted firefox all together and downloaded it fresh and reset to default settings. Right now I only have one extension and it's ublock origins. I've disabled ublock origins to see if that would help, and I'm still having problems.

The problem is inconsistent where sometimes if I type google.com it will take me there and other times even that won't work. Sometimes if I try changing the default search engine in settings and then switching it back to google, it will fix it for a few searches, but then I go back to having issues.

It just sort of keeps circling back to the same problem even if I can get it to work briefly. Re-opening firefox in safe mode clears the problem while it's in safe mode, but even with all extensions disabled, the problem keeps coming back when I'm not in safe mode.

Any ideas or fixes?

When I access Facebook via Firefox browser there usually are issues - site does not load properly, videos stop working, and more. I do not encounter the same problems with other browsers.

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products has large blank areas where the product should be. If I move the mouse over these spots, a soundless video will often display.

My clearing of the temporary cache files did not help. Stopping Ghostery doesn't help either. Other add-ons include Last Pass, Honey, Review Meta and Facebook Fences.

Help is appreciated.

I am very dissap0inted with y0ur backup, it d0es n0t w0rk! I messed up the patit0n 0n my nvme b00t drive n my pc Had t0 reset all. N0 w0rries I think t0 myself I can L0gin t0 reset I had tr0ublr remembering passw0rds. Firef0x 0nce passwrd reset despite using my c0rrect email etc saved n0thing. N0w I have t0 reset every L0gin f0r every site. I s0uld have stuck with chr0me. 0 0ut 0f 10. Y0u failed me the 0ne time I needed y0u! Als0 befre y0u try being smart this is my l0unge keyb0ard nt the 0ne used t0 l0gin which d0es have a w0rking 0 key