Forum der Gemeinschaft Firefox

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail.

I have a user at my job that installed the latest Firefox update (13324.11.21) through our MDM. After installing this update she cannot launch Firefox. When attempting to launch she receives a request for a username and password to install a Helper Tool. She is an admin on her machine and enters her credentials. The message closes and nothing happens. When attempting to launch again the same thing happens. This is not happening with our other 100 Macs who have the same Firefox version and others who have the same OS.

Is anyone able to tell me why this is happening or how to fix? Any assistance is very much appreciated.

The below troubleshooting steps have been done:

Uninstalled and reinstalled Firefox

Updated the OS to 15.0.1

Disabled the Master Password on Firefox through a Mac Profile

Checked if there was a Firefox file under /Library/PrivlegedHelperTools

Granted Full Disk Access to Firefox under System Settings

You have invited me to download a new version of Firefox.

So What do I do with my existing Firefox?

If I don't like it, can I go back?

Please let me know.

John Parrott

So, I don't have an issue, I just want to scream because my firefox crashed and when I started it back up it asked me about booting it in safe mode or something, but I didn't want that and the other option was 'refresh firefox'

Nowhere AT ALL does it warn you that it will WIPE your current installation and RESET everything. I had no ideas and had not saved up the content of my OneTab extension in a while, FUCKING THANK YOU FOR THAT.

That's it. Fuck you.

Dear Mozilla,

Have a copy of Firefox portable, that I use on a USB stick. Before Firefox 140, it updated properly. Now, I find that it keeps staying on version 135, even though it keeps telling me it has updated to the latest version. Puzzled by this. Can you please advise me on this problem?

Marek Wesolowski

re: AI and copilot

Both the above have recently appeared on my old Dell Optiplex Desktop and are causing glitches and other problems (slowing down and sluggich performance). For instance, on my Google Search page, my contact list is being blocked by a panel connected with this new installation, and is losing me access to my Contacts. How can I solve this problem, please.

If possible, I would like this programme removed from my compure

I want to update Firefox but also version Firefox-134 causes the same problem as all previous versions newer than Firefox-95: GUI is not started in my Linux system despite all the requirements noted on the Mozilla pages with the release are satisfied. Basing on that I have read and experimented as well as on response to my bug report, https://bugzilla.mozilla.org/show_bug.cgi?id=1938497 I suppose that the new versions of Firefox are not able to start GUI using libGL backend GLX and they require LibGL backend EGL only. This requires libEGL version and other associated libraries that are present only in newest versions of Linux distributions like Fedora-41. These new versions are for new hardware and it is pointless to install them on older hardware because they would work probably ineffectively and cause problems. Linux is very customizable and users introduce adjustments and install software created by themselves, for years. That is why an update to radically new version of the Linux distribution is justified after buying a new computer. This would be required for making the Firefox-134 binary provided to run with GUI as well as for possible compiling it from source.

That is why I would like to ask for consideretion of submitting a new version of Firefox binary statically linked (at least the libraries that are required for GUI) so that it will work with GUI on older Linux systems obeying the requirements noted on mozilla pages with Firefox releases, assuming 4-8 GB RAM is available.

In the beginning of January 2025 I have had to set a virtual machine on my host Fedora 20 with Live-Fedora-41 that contained Firefox-131 upadted subsequently to Firefox-134. This way I can use Firefox-134 but having 8 GB RAM that is maximal value of RAM allowed by my computer I had to declare only 4 GB for the virtual machine to enable host Fedora-20 to work normally. However, the 4 GB of RAM is actually a minimum required for effective using of the new versions of Firefox and additionaly, 20 GB of disk space for the virtual machine had to be reserved.

This solution is far not optimal, the VM is mainly for test purposes. Therefore I remain my suggestion noted to above.

I kindly ask all NOT to place here irrelevant, nontechnical comments like the three below from one user; they have their place in general social media.