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White/Gray Bars appearing around edges of browser window, tried refresh/troubleshooting mode/reinstall to no avail

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They… (Lesen Sie mehr)

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space.

When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached.

It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in.

Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug.

Gefragt von carter.d.doc vor 2 Jahren

Letzte Antwort von SLEEPY vor 1 Jahr

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Tabs Not Reopening

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution? True or False? If this box is checked I c… (Lesen Sie mehr)

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)


Gefragt von meowface.sam.ux vor 2 Jahren

Letzte Antwort von Chris Ilias vor 1 Jahr

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Minimize, Restore and Close Window buttons don't work (in one of my profiles)

The minimize, restore and close window buttons don't work in Firefox 94. I can perform these operations other ways, such as pressing Ctrl+W, or double-clicking the title … (Lesen Sie mehr)

The minimize, restore and close window buttons don't work in Firefox 94. I can perform these operations other ways, such as pressing Ctrl+W, or double-clicking the title bar to restore. But the actual buttons don't work, even with all my add-ons disabled. They work in other profiles, just not my main one.

Has anyone heard of a problem like this before? (I'm on Windows 7 x64)

Gefragt von MartyJames vor 2 Jahren

Letzte Antwort von MartyJames vor 1 Jahr

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minimize, maximize, restore, close buttons missing

Firefox 94.0.1 (64-bit) ~ Windows 7 ~ No anti-virus except Windows Defender ~ No new extensions installed that haven't already been operating for weeks or longer. Sudde… (Lesen Sie mehr)

Firefox 94.0.1 (64-bit) ~ Windows 7 ~ No anti-virus except Windows Defender ~ No new extensions installed that haven't already been operating for weeks or longer.


Suddenly, after doing NOTHING except restarting my computer, my 'minimize', 'maximize', 'restore' and 'close' buttons are missing.

Any 'solutions' I've looked up talk about "Tablet Mode" (which I highly doubt I'm in) or other nonsense, the options for which either didn't exist when I opened suggested menus, or were simply techno-jargon-gobbledy-gook.

I doubt it's anything to do with Windows, since 'Waterfox', 'Microsoft Edge', 'Chrome' and other browsers all have their buttons intact.

When I opened Firefox in 'troubleshoot mode' the buttons were back. But nobody in those unhelpful 'help articles' said what to do after opening in troubleshoot mode, so I closed it, opened Firefox the usual way again, and the buttons were still missing.

Some logical, properly explained help would be greatly appreciated.

Gefragt von befir vor 2 Jahren

Letzte Antwort von FredMcD vor 1 Jahr

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Print webpage enlarges 4x

When I try to print a webpage using Firefox, the page enlarges 4x and therefore I only get 1/4 of the webpage on an 8.5 x 11 sheet. If I change my browser to Chrome or I… (Lesen Sie mehr)

  • When I try to print a webpage using Firefox, the page enlarges 4x and therefore I only get 1/4 of the webpage on an 8.5 x 11 sheet. If I change my browser to Chrome or IE, it prints correctly. If I scroll to the bottom of the Firefox Print Dialog window and select "Print using system dialog" it also works correctly.
  • I have the zoom set to 100 and the Print Dialog paper size set to Letter, It is set to print to page width, I tried it with Scale 100 but it didn't help. I also went to about: config and checked that the paper size and scaling were set to 1.
  • The the picture of the Print Preview looks exactly like should be when printed, but when it is sent to the Lexmark S505 printer the size is too large.
Since I print 50-100 individual webpages a week, I cannot use Firefox if this can't be corrected.

Thanks, Randall Win7 Pro

Gefragt von ZZZRSC vor 2 Jahren

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Jahr

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Credit card autofill

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofi… (Lesen Sie mehr)

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again?

Gefragt von dougumbarger vor 2 Jahren

Letzte Antwort von ad96321 vor 1 Jahr

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Nothing loading

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling w… (Lesen Sie mehr)

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling with no change. Thank you any help

Gefragt von christopherthieleke vor 2 Jahren

Letzte Antwort von Stef Caron vor 1 Jahr

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Cisco Webex Desk Camera not working (works with other browser)

Hello, I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35). lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems,… (Lesen Sie mehr)

Hello,

I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35).

lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, Inc. Cisco Webex Desk Camera

https://mozilla.github.io/webrtc-landing/gum_test.html shows two cameras "Video Capture 4" and "Video Capture 5", none of them work, the page shows an error message: "AbortError: Starting videoinput failed".

The same website works in Chromium (also a Flatpak), which only sees "Video Capture 4 (05a6:0023)". "OBS Studio" is also able to use the camera. "Video Capture 5" is not available in Chromium and freezes the image in OBS Studio. I believe Video Capture 5 is the IR camera that is used in Windows Hello.

Would you be able to help me to get this camera supported, please?

Gefragt von Jorge Martínez López vor 2 Jahren

Letzte Antwort von Jorge Martínez López vor 1 Jahr

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FIREFOX SUCKS!!!!!

This is a horrible web browser that crashes constantly and is slow as hell. Even Internet Explorer is faster than this, and I am switching to that browser and am never re… (Lesen Sie mehr)

This is a horrible web browser that crashes constantly and is slow as hell. Even Internet Explorer is faster than this, and I am switching to that browser and am never reinstalling Firefox ever again.

Gefragt von arutger5706 vor 2 Jahren

Letzte Antwort von FredMcD vor 1 Jahr

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google not loading after connecting to VPN network

google.com and google related websites doesn't load at all. For example, gmail slowly loads, but loading icon never disappears, loading icon is always shown and then ofte… (Lesen Sie mehr)

google.com and google related websites doesn't load at all. For example, gmail slowly loads, but loading icon never disappears, loading icon is always shown and then often it shows 'reconnecting' message. This works OK in Chrome.

Steps to reproduce: 1. Open Firefox without VPN - all loads well. 2. Enable VPN - stops loading. If I then disable VPN - it starts loading again.

If I restart Firefox it starts working OK, but after a while stops working again.

Gefragt von kantix vor 2 Jahren

Beantwortet von kantix vor 2 Jahren

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Firefox fails to download any file, download immediately fails.

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work: refresh ff, delete profiles, … (Lesen Sie mehr)

Hello Whenever I start a download, it immediately crashes, no matter what you do all downloads fail. Tried solutions that didn't work:

  • refresh ff,
  • delete profiles,
  • uninstall + reinstall.

Gefragt von JFM02FFP2NR vor 2 Jahren

Beantwortet von JFM02FFP2NR vor 2 Jahren

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Firefox crashes on start-up

I booted into safe mode of Firefox and disabled all the extensions. I couldn't even boot the app, but now I can boot without being in safe mode, but if I close a tab, it … (Lesen Sie mehr)

I booted into safe mode of Firefox and disabled all the extensions. I couldn't even boot the app, but now I can boot without being in safe mode, but if I close a tab, it crashes immediately. Or if I quit the app - it crashes.

AdapterVendorID: 0x106b Add-ons: reset-search-defaults%40mozilla.com:2.1.0,webcompat%40mozilla.org:28.0.1buildid20211210.021657,doh-rollout%40mozilla.org:2.0.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,proxy-failover%40mozilla.com:1.0.2,screenshots%40mozilla.org:39.0.1,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.1,amazondotcom%40search.mozilla.org:1.3,wikipedia%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.3,ddg%40search.mozilla.org:1.1,ebay%40search.mozilla.org:1.3,firefox-compact-dark%40mozilla.org:1.2 AvailablePhysicalMemory: 172670976 AvailableSwapMemory: 1045692416 BuildID: 20211218203254 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1641339399 DOMFissionEnabled: 1 DOMIPCEnabled: 1 ExperimentalFeatures: fission.autostart,media.videocontrols.picture-in-picture.allow-multiple InstallTime: 1640733686 MacAvailableMemorySysctl: 57 MacMemoryPressure: Normal MacMemoryPressureCriticalTime: Unset MacMemoryPressureNormalTime: 1641339386 MacMemoryPressureSysctl: 1 MacMemoryPressureWarningTime: Unset Notes: FP(D00-L1100-W00000000-T000) WR? WR+ GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 104349696 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 16 StartupCrash: 0 StartupTime: 1641339386 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"aarch64","buildId":"20211218203254","version":"95.0.2","vendor":"Mozilla","displayVersion":"95.0.2","platformVersion":"95.0.2","xpcomAbi":"aarch64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"extensions":["hasNEON"]},"os":{"name":"Darwin","version":"21.1.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x106b","deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":2}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"disabled:FEATURE_FAILURE_COMP_PREF"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-no-hw-compositing"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":"MacBookAir10,1","hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.startup.page":3,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"layers.acceleration.disabled":true,"privacy.donottrackheader.enabled":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"ddg-addon","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:ddg@search.mozilla.org","name":"DuckDuckGo","origin":"default","submissionURL":"https://duckduckgo.com/?t=ffsb&q="}},"profile":{"creationDate":18989,"resetDate":18996,"firstUseDate":18989},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"proxy-failover@mozilla.com":{"version":"1.0.2","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Direct Failover for system requests.","name":"Proxy Failover","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":18979,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18979},"reset-search-defaults@mozilla.com":{"version":"2.1.0","scope":1,"type":"extension","updateDay":18996,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Ask the user if they would like to use a specified search engine as the default.","name":"Reset Search Defaults","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"signedState":3},"webcompat@mozilla.org":{"version":"28.0.1buildid20211210.021657","scope":1,"type":"extension","updateDay":18996,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"signedState":3}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18996,"updateDay":18996},"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1690367-rollout-moving-webrtc-networking-functionality-into-i-release-87-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"deee5207-5240-47f1-a661-69bdfdc07174"},"bug-1732206-rollout-fission-release-rollout-release-94-95":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"bd1903ce-823e-4796-8f8c-7f2076775967"},"bug-1727384-pref-impact-study-for-total-cookie-protection-tcp-release-91-95":{"branch":"noop","type":"normandy-exp","enrollmentId":"909962d8-75ce-4b05-8ef5-98efc43496d3"}}} ThreadIdNameMapping: 6:"IPC I/O Parent",7:"Timer",10:"Socket Thread",11:"Permission",12:"JS Watchdog",20:"TaskController #5",18:"TaskController #3",19:"TaskController #4",17:"TaskController #2",21:"TaskController #6",16:"TaskController #1",15:"TaskController #0",22:"TaskController #7",23:"Cache2 I/O",24:"Cookie",26:"Worker Launcher",28:"WRWorker#0",46:"ImageIO",38:"WRWorkerLP#2",32:"WRWorker#4",34:"WRWorker#6",27:"Renderer",31:"WRWorker#3",36:"WRWorkerLP#0",30:"WRWorker#2",44:"Compositor",40:"WRWorkerLP#4",33:"WRWorker#5",37:"WRWorkerLP#1",39:"WRWorkerLP#3",42:"WRWorkerLP#6",35:"WRWorker#7",29:"WRWorker#1",47:"IPDL Background",41:"WRWorkerLP#5",43:"WRWorkerLP#7",51:"QuotaManager IO",52:"DOM Worker",50:"IndexedDB #1",52:"TRR Background",53:"IndexedDB #2",68:"StyleThread#4",69:"StyleThread#5",67:"StyleThread#3",65:"StyleThread#1",64:"StyleThread#0",66:"StyleThread#2",62:"ImageBridgeChld",63:"WRSceneBuilder#1",64:"WRSceneBuilderLP#1",65:"WRRenderBackend#1",69:"GMPThread",70:"ProcessHangMon",70:"mozStorage #1",71:"mozStorage #2",72:"BackgroundThreadPool #1",74:"DNS Resolver #1",75:"DNS Resolver #2",76:"HTML5 Parser",77:"mozStorage #3",78:"IndexedDB #3",79:"IndexedDB #4",80:"SSL Cert #1",87:"SSL Cert #2",83:"IndexedDB #5",84:"DOM Worker",85:"DOM Worker",86:"BgIOThreadPool #2",89:"StreamTrans #58",93:"StreamTrans #62",87:"URL Classifier",88:"ExtensionProtocolHandler",91:"IndexedDB #6",92:"mozStorage #4",94:"StreamTrans #65",94:"DOM Worker",95:"RemoteLzyStream",97:"SSL Cert #3",99:"SSL Cert #4",98:"StreamTrans #70",115:"StreamTrans #87", Throttleable: 1 TotalPhysicalMemory: 8589934592 URL: about:preferences UptimeTS: 13.166666666666666 Vendor: Mozilla Version: 95.0.2 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Gefragt von bill.maas vor 2 Jahren

Beantwortet von bill.maas vor 2 Jahren

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Losing internet connection

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookie… (Lesen Sie mehr)

How do I keep Firefox from losing the internet connection just cause I don't want to close all the tabs I've had open the past week or so? I've tried clearing the cookies, and then reloading my open tabs, but it ends up losing the connection, just the browser itself. Other browser still works. Completely closing all tabs and restarting Firefox gets it working again, but dare I reload the previous session again, open all the tabs (acts like it's going to work), but then loses connection.

Gefragt von markfleener vor 2 Jahren

Letzte Antwort von Iggy vor 1 Jahr

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White bar on second screen

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my m… (Lesen Sie mehr)

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my main monitor where Firefox is. The white bar is all the way from the left to the right side at the bottom of the upper monitor.

Current version 95.0.2 (64-Bit)

Anyone knows how to fix this?

Gefragt von tobik1 vor 2 Jahren

Letzte Antwort von SLEEPY vor 1 Jahr

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Slow Google/Maps on Citrix

We are using a Citrix server and have Firefox installed for browsing (normal auto-updated version, not ESR). Some user experience a problem with a normal Google search or… (Lesen Sie mehr)

We are using a Citrix server and have Firefox installed for browsing (normal auto-updated version, not ESR). Some user experience a problem with a normal Google search or a search in Google Maps. It can also be reproduced by executing multiple searches in Google Search/Maps in a row. After 5-6 attempts, the response is hanging for around 3 minutes before it continues. I've added a console export in the troubleshooting information.

It seems that the issue is not appearing when activating the troubleshooting mode. But there are no add-ons (extensions and themes) activated (expect the 2 default plugins) and turning off hardware acceleration doesn't help too. It seems to be related with another setting which is disabled in the troubleshooting mode.

We have also deleted/recreated the Firefox profile and the complete Windows userprofile.

Have someone an idea what we can test/try to identify/solve this issue?

Gefragt von she vor 2 Jahren

Letzte Antwort von she vor 1 Jahr

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firefox crashes when I try to open, even in troubleshooting mode

firefox just crashed suddenly, and now won't restart, even in troubleshooting mode. Report: AdapterDeviceID: 0x5916 AdapterDriverVersion: 26.20.100.7812 AdapterSubsysI… (Lesen Sie mehr)

firefox just crashed suddenly, and now won't restart, even in troubleshooting mode.

Report: AdapterDeviceID: 0x5916 AdapterDriverVersion: 26.20.100.7812 AdapterSubsysID: 224f17aa AdapterVendorID: 0x8086 AvailablePageFile: 42493730816 AvailablePhysicalMemory: 11074609152 AvailableVirtualMemory: 138531207495680 BuildID: 20211119140621 CPUMicrocodeVersion: 0xca ContentSandboxCapable: 1 ContentSandboxLevel: 6 ContentSandboxWin32kState: Win32k Lockdown disabled -- Preference not set CrashTime: 1642061717 DOMIPCEnabled: 1 ExperimentalFeatures: fission.autostart,media.videocontrols.picture-in-picture.allow-multiple GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=32.03) InstallTime: 1637963344 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wscapi.dll","linkinfo.dll","explorerframe.dll","directmanipulation.dll","Windows.Globalization.dll","twinapi.dll","BCP47mrm.dll","Windows.UI.dll","dataexchange.dll","ondemandconnroutehelper.dll","webauthn.dll","InputHost.dll","Bcp47Langs.dll","textinputframework.dll","msimg32.dll","wininet.dll","winmm.dll","srvcli.dll","iertutil.dll","urlmon.dll","FWPUCLNT.DLL","npmproxy.dll","OneCoreUAPCommonProxyStub.dll","rasadhlp.dll","MMDevAPI.dll","AudioSes.dll","winnsi.dll","twinapi.appcore.dll","WindowManagementAPI.dll","avrt.dll","ColorAdapterClient.dll","mscms.dll","wshbth.dll","taskschd.dll","netprofm.dll","nlaapi.dll","WinTypes.dll","dcomp.dll","CoreUIComponents.dll","CoreMessaging.dll","uxtheme.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","wtsapi32.dll","DWrite.dll","dbgcore.dll","d3d11.dll","dbghelp.dll","wsock32.dll","dwmapi.dll","winhttp.dll","propsys.dll","version.dll","windows.storage.dll","kernel.appcore.dll","dxgi.dll","winsta.dll","ntmarta.dll","rsaenh.dll","umpdc.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","powrprof.dll","mswsock.dll","cryptsp.dll","CRYPTBASE.DLL","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","wintrust.dll","crypt32.dll","KERNELBASE.dll","gdi32full.dll","msvcp_win.dll","bcrypt.dll","cfgmgr32.dll","ucrtbase.dll","win32u.dll","bcryptPrimitives.dll","ole32.dll","imm32.dll","nsi.dll","imagehlp.dll","advapi32.dll","shell32.dll","clbcatq.dll","oleaut32.dll","setupapi.dll","rpcrt4.dll","combase.dll","gdi32.dll","kernel32.dll","user32.dll","shlwapi.dll","sechost.dll","psapi.dll","ws2_32.dll","msctf.dll","SHCore.dll","msvcrt.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","nss3.dll","nssckbi.dll","freebl3.dll","softokn3.dll","osclientcerts.dll","mozglue.dll","lgpllibs.dll"]} MozCrashReason: Shutdown hanging at step profile-change-net-teardown. Something is blocking the main-thread. Notes: FP(D00-L1000-W00001000-T000) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 314 ShutdownProgress: profile-change-net-teardown StartupCrash: 0 StartupTime: 1642061619 SystemMemoryUsePercentage: 34 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20211119140621","version":"94.0.2","vendor":"Mozilla","displayVersion":"94.0.2","platformVersion":"94.0.2","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16235,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":142,"stepping":9,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2904,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"installYear":2021,"hasSuperfetch":true,"hasPrefetch":true,"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19042,"windowsUBR":1415},"hdd":{"binary":{"model":"INTEL SSDPEKNW020T8","revision":"002C","type":"SSD"},"profile":{"model":"INTEL SSDPEKNW020T8","revision":"002C","type":"SSD"},"system":{"model":"INTEL SSDPEKNW020T8","revision":"002C","type":"SSD"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"adapters":[{"description":"Intel(R) HD Graphics 620","vendorID":"0x8086","deviceID":"0x5916","subsysID":"224f17aa","RAM":0,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"26.20.100.7812","driverDate":"1-21-2020","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1366,"screenHeight":768,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"blocked:FEATURE_FAILURE_SAFE_MODE"},"wrQualified":{"status":"available"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"unavailable:FEATURE_FAILURE_DCOMP_NOT_ANGLE"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"unavailable:FEATURE_FAILURE_D3D11_NEED_HWCOMP"},"d2d":{"status":"unavailable:FEATURE_FAILURE_D2D_D3D11_COMP","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Microsoft Defender Antivirus"],"antispyware":null,"firewall":["Windows Firewall"]},"isWow64":false,"isWowARM64":false},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","es-419"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":false,"background":true},"userPrefs":{"app.shield.optoutstudies.enabled":false,"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.startup.homepage":"<user-set>","browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"doh-rollout.doorhanger-decision":"UIOk","extensions.formautofill.creditCards.enabled":false,"extensions.formautofill.creditCards.used":2,"signon.generation.enabled":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":4},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"attribution":{"campaign":"%2528not%2Bset%2529","content":"%2528not%2Bset%2529","experiment":"%2528not%2Bset%2529","medium":"referral","source":"www.google.com","ua":"chrome","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-1-d","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-d&q="}},"profile":{"creationDate":18550,"firstUseDate":18550},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":18886,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18547},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":18954,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18547},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":18954,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18547},"webcompat@mozilla.org":{"version":"27.1.0","scope":1,"type":"extension","updateDay":18954,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18547},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":18886,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18775},"proxy-failover@mozilla.com":{"version":"1.0.2","scope":1,"type":"extension","updateDay":18954,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Direct Failover for system requests.","name":"Proxy Failover","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18954}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18599,"updateDay":18599},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2391.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"bug-1680034-rollout-shirley-feature-roll-out-81-to-83-release-81-83":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"45e75d79-bd0a-413f-95d8-3b7febacf5be"},"bug-1690367-rollout-moving-webrtc-networking-functionality-into-i-release-87-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"d6b9b9fc-e5bb-4f95-baaf-a6bcafa033bb"},"bug-1693420-rollout-sponsored-top-sites-rollout-release-84-100":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"08d8f9a2-635a-4579-b3be-f40f58adf082"},"bug-1712189-rollout-keep-firefox-up-to-date-even-when-it-is-not-ru-release-90-94":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"1ced8a89-90ab-47a3-88d1-4564ae128823"},"bug-1732206-rollout-fission-release-rollout-release-94-95":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"9fa6bf83-5a83-4000-8724-1d66480e24f8"},"rollout-doh-us-staged-rollout-to-all-us-desktop-users-release-73-77-bug-1586331":{"branch":"active","type":"normandy-prefrollout","enrollmentId":"__NO_ENROLLMENT_ID__"}}} ThreadIdNameMapping: 1816:"IPC I/O Parent",11192:"Timer",10916:"Link Monitor #1",4688:"Socket Thread",13392:"Permission",13532:"JS Watchdog",4300:"Cache2 I/O",17344:"Cookie",11200:"TaskController #0",2260:"TaskController #1",15516:"TaskController #2",11224:"TaskController #3",4452:"Worker Launcher",13560:"WindowsVsyncThread",11356:"Renderer",9848:"WRWorker#0",6536:"WRWorker#1",17152:"WRWorker#2",17364:"WRWorkerLP#0",11740:"WRWorkerLP#1",16944:"WRWorker#3",17120:"WRWorkerLP#2",644:"WRWorkerLP#3",16728:"WinCompositor",17372:"Compositor",3588:"ImageIO",10604:"IPDL Background",17068:"QuotaManager IO",12296:"DOM Worker",15680:"StyleThread#1",11128:"StyleThread#2",2316:"StyleThread#0",9368:"ImageBridgeChld",16568:"BgIOThreadPool #1",17368:"TRR Background",16576:"Untrusted Modules",17040:"DOM Worker",10120:"IPC Launch",13788:"GMPThread",16552:"ProcessHangMon",2584:"ProxyResolution",2060:"BackgroundThreadPool #3",3576:"URL Classifier",13556:"DNS Resolver #1",1788:"DNS Resolver #2",6872:"mozStorage #1",14192:"HTML5 Parser",15640:"DNS Resolver #3",16972:"DNS Resolver #4",4256:"DNS Resolver #5",13388:"DNS Resolver #6",14788:"DNS Resolver #7",15608:"mozStorage #2",16968:"mozStorage #3",17252:"DOM Worker",12388:"RemoteLzyStream",4068:"mozStorage #4",1164:"mozStorage #5",3540:"mozStorage #6",15804:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 48161759232 TotalPhysicalMemory: 17023246336 TotalVirtualMemory: 140737488224256 URL: about:newtab UptimeTS: 972.34 Vendor: Mozilla Version: 94.0.2 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Gefragt von lizziek234 vor 2 Jahren

Letzte Antwort von Paul vor 1 Jahr

  • Archiviert

The page isn’t redirecting properly

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating... The page isn’t redirecting properly Fir… (Lesen Sie mehr)

All of a sudden I can no longer access a website that I have visited a million times before. I get an error message stating...

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

I have cleared cookies/cache and all that achieves is that I can get to the website's log in page but then straight back to the same error message. I'm so frustrated as this is a website I need to access for my work.

I can get to it no problem on my phone so it appears to be a Firefox issue. I don't want to use another browser as I get on well with firefox but I fear I may have to as this is too important a website to be without.

Any help would be appreciated - thank you, Nat

Gefragt von natbamforth vor 2 Jahren

Letzte Antwort von Merlin1951 vor 1 Jahr

  • Gelöst
  • Archiviert

Secure Connection Failed on Firefox 98 (SEC_ERROR_LIBRARY_FAILURE)

Greetings. I can't open most sites I usually visit (even google.com) via my Firefox 98.0a1. This happens since today. All error codes are SEC_ERROR_LIBRARY_FAILURE. Trie… (Lesen Sie mehr)

Greetings. I can't open most sites I usually visit (even google.com) via my Firefox 98.0a1. This happens since today. All error codes are SEC_ERROR_LIBRARY_FAILURE.

Tried to:

  • Disable DNS-over-HTTPS.
  • Disable HTTP/3.
  • Disable proxy (never had it enabled anyway).
  • Disable sending info to Firefox developers.
  • Change settings of DNS-over-HTTPS.
  • Restart the browser (after each action).

Nothing helps me... But I still can visit some websites, but most common resources are not working for me. Please help me because I can't use Microsoft Edge without getting mentally ill. :/

Gefragt von Николай vor 2 Jahren

Beantwortet von Николай vor 2 Jahren

  • Archiviert

Secure Connection Failed An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Since your latest so called update a few days ago, all I get is the "Secure Connection Failed - An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_E… (Lesen Sie mehr)

Since your latest so called update a few days ago, all I get is the "Secure Connection Failed - An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR" message when trying to open any pages. Your browser has become less useful than explorer or edge. It's the same message no matter what page is attempted to open.

Gefragt von cwestgcs vor 2 Jahren

Letzte Antwort von David Smith vor 1 Jahr

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  • Archiviert

FireFox insists on trying to Restore Previous Session even though it's OFF in settings and there's no user.js

I need to re-post this question as, although it has been asked previously, that session is now closed. It only started happening recently, but I'm not sure whether to bla… (Lesen Sie mehr)

I need to re-post this question as, although it has been asked previously, that session is now closed. It only started happening recently, but I'm not sure whether to blame the latest FireFox version, 96, or Windows 10, 21H2. I also run Avast and MalwareBytes AVs.

Gefragt von dholford vor 2 Jahren

Beantwortet von dholford vor 2 Jahren