Forum der Gemeinschaft Firefox

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind [edited email from community support forum]

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password screen saying "Incorrect password" . I've reset the password a few times and still get the same behavior. Am I only allowed to have 1 device logged in at once? I know in the past I was able to have multiple computers logged in.

I use Nordpass for automatic fill of passwords. Somehow, this no longer functions. THe automatic fill icons on the username/password boxes do not appear. How can I fix this ?

I went to my favorite web site this morning (dpreview/forums) and when it displayed I must have accidentally clicked some Firefox thing because the page was then overlaid with a thin orange highlight with the word PICK on it. I tried moving the cursor off the page but it only changed which segments of the page were highlighted. So I clicked and the page was replaced by just the menu section of the page, apparently that was what was highlighted when I clicked.

Now, no matter what I do, when I try to go to that url only the menu is displayed, the normal list of forums is missing. I've restarted FF. I've rebooted. I've cleared cookies and cache. I've refreshed the page. Nothing helps. Other web sites are fine. I can't imagine what this is for. A diagnostic tool or accessibility thing perhaps.

Please help. I'm running latest FF on latest Win 11.

Veuillez saisir votre mot de passe principal." : cette fenêtre apparaît à tout bout de champ. Réinitialiser ? La clé de sécurité est refusée... Et je suis incapable de fermer mon compte... C'est un cul-de-sac. À l'aide SVP !Merci ! Eloi

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/

1. I have not entry "DisableFirefoxAccounts" in "HKEY_CURRENT_USER\Software\Policies\Mozilla\Firefox". 2. I have no policies.json file in firefox directory. 3. I have a message "Your browser is being managed by your organization." in "Settings" (about:preferences). 4. In "about:policies" I have DisableFirefoxAccounts=TRUE. 5. in "about:config" identity.fxaccounts.enabled=false and grayed out.

Please help me to turn on the sync of bookmarks. All these listed issues obviously have something to do with it.

So basically, I'm trying to add a 2FA code, homever when I scanned the code using google authenticator, everything went normal. Homever, when I try to put in the code, firefox only lets me put 5 digits but not 6. Any solutions?

Hi folks

I have a particularly infuriating problem. A few weeks back, Firefox stopped displaying my usernames and passwords whenever I wanted to log into a site. This coincided with my installing BitDefender, although I don't know why.

Through googling I eventually realised I could go into about:config to fix this. signon.rememberSignons displays as false, when I turn it to true it fixes the issue.

But here is the problem I can't solve. Everytime I restart firefox or my PC / Mac (I am using both, with a syncronised account on both windows and MacOS) it sets signon.rememberSignons to false AGAIN. Which means every single time I browse I have to go into about:config and fix this. Maddening.

Please can you help?

Dear Firefox Support Team,

I am reaching out regarding an ongoing issue with the NordPass extension on Firefox. For over a month, I have been encountering a source map error when attempting to log in using the Windows Hello PIN code.

The specific error message is as follows: Source map error: Error: NetworkError when attempting to fetch resource. Resource URL: moz-extension://23234j35k5j439434932u2j32l/css/biometrics.css Source Map URL: biometrics.css.map

I have already contacted NordPass support, but unfortunately, I have not received a resolution. I am hoping that your team can investigate and address this issue.

Please let me know if you need any additional details.

Best regards, Alexander

duplicate of /questions/1495342 thread

I try to install Firefox directly from the Mozilla repository.

For that, I read the article "Install Firefox on Linux" and followed the install instructions in first chapter "Debian-based distributions" step-by-step. (article https://support.mozilla.org/en-US/kb/install-firefox-linux)

Unfortunately, with every attempt to install Firefox, the Firefox LinuxMint (Ubundu) package will be still installed. The command to priorise the Mozilla repository seems to have no influenace.

How can I prevent/avoid using the LinuxMint/Ubundu repository? I wan't to install and update Firefox direct from Mozilla source.

I'm using Linux Mint 22.1 Xia base (Ubuntu 24.04 noble)

The UI font on Firefox UI appears to be corrupted. See screenshots attached.

The app was installed recently and not used much. When I launched it today the font appears like this. No other apps are affected.

I only have a handful of custom fonts and none overwrite any system fonts.

I'm afraid I cannot continue using Firefox, after the last change, since I can no longer keep my tabs open after closing a session, as I specified in the settings: "Open previous windows and tabs." Can someone help?

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update. Ryzen 7 5700X RX 6750XT Monitor: Samsung Odyssey G60SD

I also tried disabling hardware acceleration and clearing cache, nothing worked.

locking as duplicate of /questions/148784 thread

I was using Video Download Helper to download some YouTube videos. Suddenly, it stopped this evening. The button would remain grey. I tried using another LinkedIn video, and it worked, but it did not work with any YouTube video links. I gained access after I got a license 2-3 weeks ago Any suggestion on what is happening with YouTube links

I get a different UI when I open NotebookLM from google. My pixel tablet uses Chrome and it loads with the standard 3 panels but in Firefox I only get one screen. Everything else works in the program.