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Can I pay for real person suport?

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (Lesen Sie mehr)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome.

Gefragt von MikeSr vor 1 Jahr

Letzte Antwort von Paul vor 1 Jahr

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Firefox is on all 4 of my destops (Mac OS Ventura 13.2.1)

I have a 2020 Mac Mini with Ventura 13.2.1 on it. I have four virtual desktops which are part of the OS. I place various apps on the others like stocks and weather etc. t… (Lesen Sie mehr)

I have a 2020 Mac Mini with Ventura 13.2.1 on it. I have four virtual desktops which are part of the OS. I place various apps on the others like stocks and weather etc. to diminish clutter on screen. Firefox shows up on all 4 of them. I want it on only one desktop. Safari works on only one and doesn't show in the other 3 desktops. I have searched the net but haven't found anything that speaks to this in particular. Thanks for any help with this and I hope it's just a simple setting. Regards, Jim Stephens

Gefragt von Jimi vor 1 Jahr

Beantwortet von Jimi vor 1 Jahr

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Your browser is being managed by your organization

I am running Linux Mint 19 and when I tried to activate the container extension some options were not selectable and a msg appeared at the top of my settings: "Your brows… (Lesen Sie mehr)

I am running Linux Mint 19 and when I tried to activate the container extension some options were not selectable and a msg appeared at the top of my settings: "Your browser is being managed by your organization" I am a home user and never had anything to do with any corporate PC. The policy it lists is: disableappupdate true. Everything I see in the help database for this pblm pertains to Windows. As I said above I am running linux mint.

what is going on here???

Gefragt von GMKrusch vor 2 Monaten

Beantwortet von James vor 2 Monaten

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Facebook not showing data and date on every post on Firefox

I noticed that on Facebook there is not shown data and time on every post. Some posts show this info, the other don't. I cleared cookies, deleted Facebook from history bu… (Lesen Sie mehr)

I noticed that on Facebook there is not shown data and time on every post. Some posts show this info, the other don't. I cleared cookies, deleted Facebook from history but it didn't help. On Chrome everything is showing normally. I put Firefox in solving problems mode, with add-ons off, it didn't help too. Any solutions?

Gefragt von matskrzela vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Mac OS, Google maps, Firefox doesn't show road name symbols

For awhile now when I use Google Maps on my Macbook Pro laptop (Ventura 13.4) with Firefox (currently 113.0.2), the road symbols (like interstate road symbol or state hig… (Lesen Sie mehr)

For awhile now when I use Google Maps on my Macbook Pro laptop (Ventura 13.4) with Firefox (currently 113.0.2), the road symbols (like interstate road symbol or state highway symbol) display as a box of dots. (See examples attached) The first attachment shows the symbols as dot boxes and the second attachment shows a similar example from Safari browser where they properly display. I have Ghostery and AdBlocker installed but turning them off doesn't seem to make any difference.

I also noticed that the interactive maps at the Phoenix airport website (https://maps.skyharbor.aero) do a very similar sort of "image blocking" (see attachment three) with the symbols they used to designate restaurants and retail etc. so probably not a Google issue per se so much as a web design thing around symbols maybe?

Is there something I can do or set in Firefox that will let the symbols display properly?

Thank you for your time and attention.

Gefragt von GottobetheFox vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Error with facebook page

I'm using the latest version of firefox, at the moment i had a trouble. Text of timeline zone of my facebook hidden, first timeline unhide but other timeline hidden. I'm … (Lesen Sie mehr)

I'm using the latest version of firefox, at the moment i had a trouble. Text of timeline zone of my facebook hidden, first timeline unhide but other timeline hidden. I'm restart my firefox, remove and resync ... but this error continue. I'm try other browser as chrome, brave no error. How to fix it? I'm the fan of Firefox but user experience too bad with this error I'm upload some images screenshot with error and no error with chrome browser. ++

Gefragt von clonemux001 vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Reinstalling my Firefox data from a PC that dies to a new one

My laptop died but I have been able to rescue the SSD and turn it into a USB connected external drive. I can see all data from my old PC. I have tried to copy all of my… (Lesen Sie mehr)

My laptop died but I have been able to rescue the SSD and turn it into a USB connected external drive. I can see all data from my old PC.

I have tried to copy all of my User, Local Apps Data Mozilla Profile data folders to my new Laptop but the data does not appear when I fire up Firefox on the new laptop.

The old laptop folder was c:\Users|Phil, the new laptop is C:\Users\Phill {setup of new PC added a second L to my name}

Is this an issue ?



Gefragt von phil.libbis vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Firefox preventing Mac from sleeping

I have noticed in the last few days that Firefox is keeping my Mac from sleeping. This seems to have started around the time of updating Firefox to version 113.0.2 which… (Lesen Sie mehr)

I have noticed in the last few days that Firefox is keeping my Mac from sleeping. This seems to have started around the time of updating Firefox to version 113.0.2 which happened 4 days ago. Any thoughts on how to debug this?

Gefragt von Rumboogy vor 1 Jahr

Beantwortet von Rumboogy vor 1 Jahr

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Youtube Videos have extreme brightness since several weeks

Moin all, since some several weeks I'm facing a real anoying problem. Every Youtube (and other platforms) Video shows extreme brightness. It looks like as someone record… (Lesen Sie mehr)

Moin all,

since some several weeks I'm facing a real anoying problem. Every Youtube (and other platforms) Video shows extreme brightness. It looks like as someone recorded the video directly in the sun. An example is the best so I attached a Photo with FF in the top left, Chrome in the top right and Edge at the Bottom. Only the frames have been a bit cropped for privacy.

The video shown in the screenshot can be found here. Today I also tried a fresh installation of my Win 11 and also FF (Had some free SSD around for that). But this had no effect, it looked the same. The only change I can see is when the Troubleshoot mode is being activated. But only while this mode is active. If FF is being reset or even new installation (like before fresh Win 11), no change.

Cause of this behaviour I also mentioned FF Video Stream is not HDR. The others show HDR but as not every Youtube Video can be HDR I think this is not the Problem. Anyway, I don't want to change my favorite browser which was working now for about 20 years.

Does anybody have a clue what is causing this or is it a bug?

greets indy

Gefragt von indiana vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Disabling media.hardwaremediakeys.enabled does nothing

I don't like Firefox videos showing up in my media player controls, so I turned off media.hardwarekeys.enabled, but it doesn't seem to do anything anymore. I'm pretty sur… (Lesen Sie mehr)

I don't like Firefox videos showing up in my media player controls, so I turned off media.hardwarekeys.enabled, but it doesn't seem to do anything anymore. I'm pretty sure it used to work at some point, don't know when it stopped working. Even though I have it turned off, videos still appears in the Media Player on my panel, and I can play and pause them with the play/pause button on my keyboard. I have also tried disabling dom.media.mediasession.enabled, but that doesn't help either.

KDE Neon 5.27 Firefox 113.0.2

Gefragt von rbits0 vor 1 Jahr

Beantwortet von rbits0 vor 1 Jahr

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Warm color in videos started several days ago

Last week, mid-day one day, videos on YouTube suddenly all had a warm cast --yellowish for color, cream/beige for B&W. I have researched the issue as I can. It is not… (Lesen Sie mehr)

Last week, mid-day one day, videos on YouTube suddenly all had a warm cast --yellowish for color, cream/beige for B&W. I have researched the issue as I can. It is not my Windows night light; my drivers and PC are apparently all updated; everything is working fine. I checked to see if the same happened with Vimeo videos and it did. I'm running W10.

   Interestingly, the pop-up thumbnails one gets when hovering over the timeline as not affected; they look fine.
   One post by someone else was answered that it was a GPU driver issue; another said it's only with HD videos.
   I'm a B&W photographer and would really like to get back to normal again. 
   Any ideas?

Gefragt von philipu39 vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Firefox always downloads a pdf files from an e-mail attachments, whether I open it in a browser or with acrobat reader.

Hello, Firefox always downloads a pdf files from e-mail attachments, whether I open it in a browser or with acrobat reader. So, if I open the same file every time it goe… (Lesen Sie mehr)

Hello, Firefox always downloads a pdf files from e-mail attachments, whether I open it in a browser or with acrobat reader. So, if I open the same file every time it goes to download folder with multiple clones, like example file-1, example file-2 etc. I've used every combination of options, but the result is always the same. I've refreshed Firefox, but nothing changed.

Please help me with this case.

Regards, Paweł

Gefragt von Pierwszalepszabylewolna vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Exporting passwords: I'm being asked for my Windows 10 password but I don't have one set

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I … (Lesen Sie mehr)

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I don't have a Windows login set (no one else has access to my PC).

According to Firefox's own info, if you don't have a Windows password, the dialog asking for one shouldn't pop up.

I can't get past this and I've googled everything in sight. Does anyone else have a solution to this?

Thank you! Averill

Gefragt von Averill Buchanan vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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PDF files should not download, only open in browser

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem? … (Lesen Sie mehr)

I have set .pdf files to be opened in firefox, not download and browser is still opening those in new tab and also downloading those. What could cause this problem?

Gefragt von huligaani83 vor 1 Jahr

Beantwortet von TyDraniu vor 1 Jahr