Forum der Gemeinschaft Firefox

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Hi, after the recent update i am not able to click on the File menu on extreme top left corner, i think it is due to the rounded corners of the selection box, the corner pixels are inactive when hovering over. This makes clicking harder, before i could click it blindly by moving the mouse to the top teft corner fast, now i have to aim it, please fix this.

I went to my favorite web site this morning (dpreview/forums) and when it displayed I must have accidentally clicked some Firefox thing because the page was then overlaid with a thin orange highlight with the word PICK on it. I tried moving the cursor off the page but it only changed which segments of the page were highlighted. So I clicked and the page was replaced by just the menu section of the page, apparently that was what was highlighted when I clicked.

Now, no matter what I do, when I try to go to that url only the menu is displayed, the normal list of forums is missing. I've restarted FF. I've rebooted. I've cleared cookies and cache. I've refreshed the page. Nothing helps. Other web sites are fine. I can't imagine what this is for. A diagnostic tool or accessibility thing perhaps.

Please help. I'm running latest FF on latest Win 11.

Since last two updates, I noted I can't click on the URL field or any icons next to each other two versions ago. I changed the Bluetooth mouse to a lined mouse, then it went OK. But with the latest update, again, the same symptom occured and persists: I am on MacBookPro, so I manage to Command+any command key.

How can I restore and click on URL field, copy URL, or reload the URL address again? OF course, I need to use other icons for each function.

During what I assume are high bitrate sections of YouTube videos (e.g. lots of movement, high resolution) YouTube will constantly drop frames.

Video for example: https://www.youtube.com/watch?v=KLuTLF3x9sA

I have tried: • Safe Mode • Installing the Flatpak and testing in that, which also has a fresh profile as I don't use the Flatpak version • Testing different related about:config settings – I can't remember them all now, but I tested every one I found googling that is related to the issue or hardware acceleration.

Hardware acceleration is for sure working. Turning it off makes the video drop to one or two FPS.

Chromium has no problem with the same video. However, you can see from the screenshots that both read the resolution/scaling of my screen differently, and it implies that Firefox is rendering something like 6314 x 3552 while Chromium is rendering at UHD, the resolution of the screen and my video. If I turn off all my Global Scaling, Firefox stops dropping frames (the same info box on YouTube states resolution is UHD), reinforcing my theory about scaling being the issue. Both are confirmed to be using native Wayland.

Firefox recently sent out its monthly newsletter (Oct '25) with all sorts of options that can be enabled on Firefox. I'm a computer illiterate & foolishly chose some of the options -- don't remember which nor know how to discover them.

Now javascript is no longer enabled on my MacBook Air (macOs Big Sur 11.7.10). I cannot access my protonmail account and many many other sites.

I've gone cross-eyed accessing "fixes" that are labelled "only for advanced users" & am bright enough to not even try.

Is there a simple fix (short of wiping my computer -- with data going back 11 years) that even I can do?

If you have "fixing your firefox for Dummies" then please email me with a solution. [edited email from public community support forum]

There's one specific field I fill in very often and for some reason Firefox is really keen on suggesting me two searches that I looked up more than a couple months ago, on a totally different site. I can't even remove these suggestions or add new ones. When I used Vivaldi, it'd learn what I insert (even if it'd end up suggesting tens and tens of options), while Firefox doesn't learn at all.

For sake of an example, let's say that the word I use every day in this field is XYZ. Not even once was it suggested to me, I've only ever gotten the two in the screenshot below instead. And I can't remove them using the Delete key as some other article suggested.

Speaking of which, I just noticed the same thing happen to the subject line in this form 🙃

From last 2 days the website's specific product page https://hassan-brothers.ae/product/thermal-rolls-80-x-80mm-receipt-paper-48gsm/ continuously showing "refused to connect". as a developer I had to manage and add products for my client but unfortunately this problem occurs. I contacted to the hosting provider they said "I think some kind of sql query issue" after working on SQL it's working on other's end but still I unable to access.

Kindly resolve my issue thank you. I urgently need this.

So i am using ReseourceOverride AddOn to debug a js library on standard install of firefox. This works by using the site as normal but resource override has instruction to replace request for the library on server with one requesting it from localhost. This used to work without problems. However today i noticed that breakpoints aren't getting hit. I have downgraded to version 132.0.2 and breakpoints work once again. I think this has something to do with debug sources, since the load process adds 2 sources, webpack containing uncompiled code and where i set break points, and webpack-internal which i think is built js library before getting minified. Links to exceptions in console also dont work instead of linking to webpack seemlesly, the adress says webpack-internal and link open a new window and complains that the adress is nonsense (see attached images)

Thatnks for the help

I have Windows 11 operating system on my Laptop, but when I order merchandise online via Paypal, I get notification stating my device was recognized and was using Windows 10! I don't understand why this is happening. How do I fix this?

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

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I am having a continuing problem using fire fox to access websites. I go to a site to use one of their tools and have issues using or logging in to their site. I will go to a site where an accept cookies banner should pop up to continue and nothing pops up so I can't continue. I have tried the disable Enhanced Protection with no change in results. If I use Duck Duck Go, or Edge everything works. Firefox is my default browser, but it appears that you have made a change that is now impacting my ability to use websites. Sometimes things work if I go into Troubleshooting mode, but I can't determine where the problem is. I use Norton as my anti-virus and internet security and have turned it off as part of my troubleshooting but that does not help.

Please provide guidance.

Thank you.

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.

Recently, my bookmarks have disappeared (but leaving empty folders), reappeared, or reappeared but incompletely. (incompletely meaning not all showed up - alphabetically, only bookmarks beginning through letter "D." When I search bookmarks, the "missing ones" show-up in the results; they are just not visible in the toolbar. Similarly, if I try to add a new bookmark, it does not show. Help! thanks

I am looking for a way to adjust the settings, or really anything else, in a way that would result in the site being displayed like it should be because it is a rather integral part of the game and I really don't know where else to look anymore. Now, I suspect that it's because I switched to Ubuntu because I've never had this issue with Firefox while I still used Windows, but I really hope there's a way to resolve this. That being said, it seems to be specific to Firefox for Ubuntu because the colors show up in the menu when I use Opera on the same OS.

The four images I've added should show what I'm talking about (I really don't have a way to phrase this any better, sorry) and I really want Firefox to display the drop down menu like it is supposed to look: the colors themselves underneath the text. (it looks like Firefox on mobile now if that is any help in figuring out where to start, but I don't see why it would fail to show the site correctly on desktop)

The part of the site in the first two pictures is accessible without an account: Scrying Workshop

Edit: It occurs to me that I probably should list what I've tried already. - disabled enhanced tracking protection - checked my settings (colors are not overwritten) - tried it with a new profile - disabled all extensions - reinstalled Firefox