Forum der Gemeinschaft Firefox

I forgot the primary password on one of my devices, but I still remember the password for my other devices. I want to be able to reset the password on one of the devices, but I am worries that I will lose all of my saved passwords on all of my devices.

During the last 2 weeks, I have been unable to view and use my AOL emails, for the login page demands that I enter my mozilla primary password--the existence of which was unknown to me and thus, I never knew what it was and never had to use it in any way. I assume one was set when I began tom use firefox probably back in 2016. My big problem is that I must be able to use my AOL email system to complete various essential needs, How can I fix this idiocy that apparently places some kind of security above sane simplicity and ease of use for normal people who are not computer or Internet experts?

When I start windows 11 on my laptop and open my browser page I no longer have the option to activate my saved passwords. How do I activate my saved passwords manually?

I often get a Primary Password popup when it is not needed; I just delete the popup and open whatever I need. Worse, it asks for a Primary Password "password," but rejects the one I chose. I just want to get rid of the Primary Password without affecting my other stored passwords. Please help.

Veuillez saisir votre mot de passe principal." : cette fenêtre apparaît à tout bout de champ. Réinitialiser ? La clé de sécurité est refusée... Et je suis incapable de fermer mon compte... C'est un cul-de-sac. À l'aide SVP !Merci ! Eloi

Prior to today, I've entered my [correct] Firefox primary password several times and it has always been accepted. It worked consistently right up until now, so what gives? And why aren't we simply allowed to reset our primary passwords, since all our browser settings, data, and personal preferences depend on accessing it via the primary password?

In short either send me a reset link, or instructions on how to reset my primary password.

Thank you!

i have the same bug as described in this bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1946121

to put it shortly, after launching firefox, even when it goes to the "new tab", is always prompts for primary password. everytime. it also happens when i just go to a website like twitch. which im already logged into, it doesn't ask me to login on the website and firefox still prompts for primary password.

i am using windows 11, firefox version 138.0.4 (64-bit) my profile is synced with firefox. my windows machine does not have a password to log in. in the bug report they say it's solved with version 136.0.2 but obviously it still happens to me

i would really appreciate help fixing this because it's very frustrating.

Until the last couple of days, I could go to any website without having to put in my Primary Code, now Firefox is asking for the code on EVERY website and I am reluctant to put it in because it would then leave all of my accounts exposed if I leave my computer.

I'm happy using Password Manager, but I want to choose when I put in the Primary Password and not be dictated to by an algorithm, particularly if it doesn't involve membership and I am just looking for information.

How can i stop it from happeniing?

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.

Hello, After forgetting my Mozilla Firefox password,i uninstalled and reinstalled Firefox,but now, whenever i open Zimbra.free.fr ,for example,i get the following message from Firefox; please enter your master password. i enter it,but it does'nt recognize it. What can i do ? Bernard Ps: si vous parlez en francais c'est mieux pour moi...