Forum der Gemeinschaft Firefox

Hello, my websites that I use when at work are now not functioning, including but not limited to

class link, google drive, google forms, google doc, google sheets

I can't access any of them or share any of them with coworkers for some reason. Of course Google browser lets me do everything however, I prefer fire fox instead, because I have been using FFox for many years.

So someone please fix this issue!

Robert

Firefox was crashing regularly in my PC desktop. I have updated from win 10 to11 recently then only i am seeing firefox browser crashes daily. I am using browser version 127.0.2 (64-bit). Below is dump file.

My PC specs: 13900k RTX 4090 Gskill 32gb 7200mhz Windows 11

IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 00001af03747b2f3, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff80366b09eb0, address which referenced memory

Debugging Details:

• • • WARNING: Check Image - Checksum mismatch - Dump: 0x210d9b, File: 0x210ec3 - C:\ProgramData\Dbg\sym\BTHport.sys\FE108757203000\BTHport.sys

KEY_VALUES_STRING: 1

   Key  : Analysis.CPU.mSec
   Value: 1000

   Key  : Analysis.Elapsed.mSec
   Value: 2732

   Key  : Analysis.IO.Other.Mb
   Value: 0

   Key  : Analysis.IO.Read.Mb
   Value: 0

   Key  : Analysis.IO.Write.Mb
   Value: 0

   Key  : Analysis.Init.CPU.mSec
   Value: 78

   Key  : Analysis.Init.Elapsed.mSec
   Value: 2596

   Key  : Analysis.Memory.CommitPeak.Mb
   Value: 150

   Key  : Bugcheck.Code.LegacyAPI
   Value: 0xa

   Key  : Bugcheck.Code.TargetModel
   Value: 0xa

   Key  : Failure.Bucket
   Value: AV_nt!MiGetPageProtection

   Key  : Failure.Hash
   Value: {41372a35-237d-1281-82f6-8f5f9bf6044a}

   Key  : WER.OS.Branch
   Value: ni_release

   Key  : WER.OS.Version
   Value: 10.0.22621.1

BUGCHECK_CODE: a

BUGCHECK_P1: 1af03747b2f3

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff80366b09eb0

FILE_IN_CAB: 070224-10625-01.dmp

READ_ADDRESS: fffff8036751c4a8: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse

00001af03747b2f3 

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: firefox.exe

TRAP_FRAME: ffffd0889d0df2f0 -- (.trap 0xffffd0889d0df2f0) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=0000000000000000 rbx=0000000000000000 rcx=ffff93c9e4f277f8 rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80366b09eb0 rsp=ffffd0889d0df480 rbp=ffffd0889d0df518

r8=ffff93c9e4f27000  r9=0000000000000020 r10=ffff93c9e4f27000

r11=ffff93c9e4f277f8 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl zr na po nc nt!MiGetPageProtection+0x140: fffff803`66b09eb0 478b44fc10 mov r8d,dword ptr [r12+r15*8+10h] ds:00000000`00000010=???????? Resetting default scope

STACK_TEXT: ffffd088`9d0df1a8 fffff803`66c2e269  : 00000000`0000000a 00001af0`3747b2f3 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx ffffd088`9d0df1b0 fffff803`66c29705  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69 ffffd088`9d0df2f0 fffff803`66b09eb0  : 00000000`00000000 ffff93c9`e4efff48 ffff93c9`dffe9e58 ffff838d`59321140 : nt!KiPageFault+0x485 ffffd088`9d0df480 fffff803`66b0923d  : 00000000`00000000 00000000`00100800 ffff93bf`fd3cb538 ffffd088`9d0df5e0 : nt!MiGetPageProtection+0x140 ffffd088`9d0df4e0 fffff803`66b0b2fb  : ffff838d`7b6c5740 ffffd088`9d0df778 00000000`00000007 00000087`54647c50 : nt!MiQueryAddressState+0x2ed ffffd088`9d0df700 fffff803`66f86aaf  : ffffd088`00000000 00007ffa`7936c000 00000007`ffa70000 ffff838d`77e2d500 : nt!MiQueryAddressSpan+0x24b ffffd088`9d0df7c0 fffff803`66f86355  : ffff93c9`dffe9e48 ffff93c9`e4efff48 ffff93c9`e4f277f8 ffff838d`7b6c5740 : nt!MmQueryVirtualMemory+0x73f ffffd088`9d0df960 fffff803`66c2d935  : 00000000`00000000 00000000`00000000 00000000`00000000 000001e8`d96b1000 : nt!NtQueryVirtualMemory+0x25 ffffd088`9d0df9b0 00007ffb`1886f7c4  : 00007ffb`161c2730 0000fdde`97f8b1fb 000001e8`dfa400f0 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 00000087`54646bc8 00007ffb`161c2730  : 0000fdde`97f8b1fb 000001e8`dfa400f0 00000000`00000000 00000000`20000001 : 0x00007ffb`1886f7c4 00000087`54646bd0 0000fdde`97f8b1fb  : 000001e8`dfa400f0 00000000`00000000 00000000`20000001 00000000`00000030 : 0x00007ffb`161c2730 00000087`54646bd8 000001e8`dfa400f0  : 00000000`00000000 00000000`20000001 00000000`00000030 00000087`54646c00 : 0x0000fdde`97f8b1fb 00000087`54646be0 00000000`00000000  : 00000000`20000001 00000000`00000030 00000087`54646c00 00000087`54648258 : 0x000001e8`dfa400f0

SYMBOL_NAME: nt!MiGetPageProtection+140

MODULE_NAME: nt

IMAGE_VERSION: 10.0.22621.3447

STACK_COMMAND: .cxr; .ecxr ; kb

IMAGE_NAME: ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET: 140

FAILURE_BUCKET_ID: AV_nt!MiGetPageProtection

OS_VERSION: 10.0.22621.1

BUILDLAB_STR: ni_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {41372a35-237d-1281-82f6-8f5f9bf6044a}

Followup: MachineOwner

Below error was copied from eventviewer:

Faulting application name: firefox.exe, version: 127.0.2.8941, time stamp: 0x6679d728 Faulting module name: ntdll.dll, version: 10.0.22621.3374, time stamp: 0xeae8eecc Exception code: 0xc0000005 Fault offset: 0x0000000000021120 Faulting process id: 0x0x3EF4 Faulting application start time: 0x0x1DACAAC47A50F62 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a0cb4aaf-1995-45b2-9fb4-51b0a84fba90 Faulting package full name: Faulting package-relative application ID

Almost daily I get a message to download or dismiss update. When I dismiss the message, it continues to pop up. When I hit download, nothing happens. This is locking up my computer at times & slowing everything down. I actually don't see the need for daily updates. What is causing this and how can I stop it?

The lag is very problematic to me, because I do most of my work using the browser. When the keyboard starts lagging I can only enter text using copy/paste with mouse (which works fine). The only way to solve it is to restart Firefox (which can result in lost work).

The lag, when it starts, is 10 seconds or more for each keystroke. It occurs about once every few days.

Ubuntu 22.04.4 LTS

126.0.1 (64-bit) Mozilla Firefox Snap For Ubuntu Canonical-002 - 1.0

I don't use Wayland.

Setting accessibility.force_disabled to 1 did NOT help.

Some lines from the top when this happened:

``` top - 20:21:22 up 2 days, 11:27, 1 user, load average: 0,36, 0,83, 1,02 Tasks: 270 total, 1 running, 268 sleeping, 0 stopped, 1 zombie %Cpu(s): 1,7 us, 0,3 sy, 0,0 ni, 98,0 id, 0,0 wa, 0,0 hi, 0,0 si, 0,0 st MiB Mem : 11776,5 total, 1221,4 free, 7160,2 used, 3394,9 buff/cache MiB Swap: 18432,0 total, 18154,1 free, 277,9 used. 3535,6 avail Mem

  VIRT    RES    SHR S  %CPU  %MEM     TIME+ COMMAND                                                               

6234092 3,1g 101052 S 1,0 26,7 217:04.66 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 138 +

 20,8g 754008 235476 S   1,0   6,3 204:17.24 /snap/firefox/4336/usr/lib/firefox/firefox                            

7402104 518340 108992 S 0,0 4,3 18:16.64 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 4 -i+ 1576384 372564 158532 S 0,0 3,1 3:45.49 /usr/lib/libreoffice/program/soffice.bin --calc file:///home/user/w+ 2913372 356592 100916 S 1,0 3,0 15:18.84 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 278 + 2762568 304556 94852 S 0,3 2,5 0:50.35 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 552 + 3155860 303900 58316 S 0,3 2,5 6:06.12 /home/user/.dropbox-dist/dropbox-lnx.x86_64-200.4.7134/dropbox 4997304 285560 102988 S 0,0 2,4 59:54.84 /usr/bin/gnome-shell 2796144 250836 94468 S 0,3 2,1 1:29.30 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 469 + 2604896 243840 84184 S 0,0 2,0 0:43.95 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 1 -i+ 2797868 217532 95100 S 0,0 1,8 2:41.74 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 327 + 2610924 187876 92820 S 0,0 1,6 0:14.77 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 577 + 2619764 171224 92892 S 0,0 1,4 0:17.94 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 579 + 2514872 163516 93684 S 0,0 1,4 0:14.78 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 591 + 2556276 160004 91440 S 0,0 1,3 0:04.57 /snap/firefox/4336/usr/lib/firefox/firefox -contentproc -childID 581 + ```

My pc auto updated today and now I am getting this message "ERROR: Platform version 127.0.02 is not compatible with min/max version 127.0.1" I CANNOT go back to older version as there is none, when using the tool from FireFox.

This problem began a couple days ago. I have no problem accessing other sites on Firefox (and none for this site over years of use.) Can access site on Safari without problem.

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023, 4:25 PM

i posted a crash question yesterday and got an email asking me to post these the time is the same i assume because i hit "submit" at the same time for all of them i'm posting blind here because there was no link in the email back to my original post - maybe something else that should be fixed

Hello. Not working there is a Mozilla Firefox inseriptio on the moniter scrren Error^^Platform version 127.0.1 is not compatible with minVersion 127.0 maxVersion127.0 Please send a photo.? Thank you. Edvardas LITHUANIA.

I visted a web site once and left after trying to watch a some movies without any success. Now my firefox are sending notification to my deasktop from this website. But the site is no longer opened in my browser. I tried to to run the antivirus but nothing was found. I checked for any extension and nothing as well. The notification are coming from the firefox itself and I dont know why. And I dont know how to stop it.

For some reason, the bullets used to hide a password are not rendered properly in Firefox. As shown by the first uploaded image, they are displayed as big white-filled circles.

This problem does not occur on chromium-based browsers, as shown by the second uploaded image, which is a screenshot taken from chromium, on the exact same session.

I have already done the following:

• verified that the "Allow pages to choose their own fonts, instead of your selections above" box is checked in my preferences. I have also tried disabling and re-enabling this option
• launched FF in troubleshoot mode to disable extensions and hardware acceleration
• verified that gfx.downloadable_fonts.enabled is set true in my about:config

All of these attempts however failed to solve the problem.

This problem is occurring on a fresh install of a Linux distro, so I first thought that I might be missing some fonts, but the problem might lie somewhere else since the symbols are properly displayed in chromium-based browsers.

I always keep two Youtube tabs open at all times on my computer. After a while of running, however, the site starts to get increasingly laggy, in a way that simply reloading the tab does not fix. (I am aware that this is likely a result of one of the extensions I have installed that affects Youtube's behavior, specifically SponsorBlock and Return Youtube Dislike, but I am not willing to uninstall these.) I also know of a "force reload" - pressing ctrl + shift + R instead of just ctrl + R in order to clear the cache or something.

However, whenever Youtube starts getting really slow, I instead like to do something I call "crashing the tab" - I open my system monitor, look for the current most CPU-intensive "Isolated Web Co" process, and end it. This pops up an error message in Firefox that says "Gah - your tab just crashed!" and offering me the option to restore it. After restoring it from this window, the performance is back to normal.

My question is, is this beneficial, or is it functionally identical to a normal force-reload? Is the improvement I see between this method and force-reloading the page just placebo? And if not, is there a simpler way to do it without opening a second program?

I have had some issues using Firefox and I was told that the website works better with Google Chrome by a support person. For the last recent issue, I was told a website doesn't work correctly basically with Firefox and that I needed to use Google Chrome or Edge. I recently received an email from Mozilla which had a link to an article titled, "Here’s what we’re working on in Firefox" at: link text and in the article in large print it says, "Bringing you the features you’ve been asking for." I didn't see any mention about increasing Firefox's compatibility with websites.

Hopefully, somehow comparability with websites will be made better.

I woke up this morning to my home directory having been remounted as read-only (it has its own dedicated hard drive at /dev/sdd1). I ran e2fsck and things looked good, so I restarted and things were fine again.

However, whenever I open Firefox, it hangs for about 1 full minute before it goes haywire and renders the entire system essentially unusable since being able to access my home directory is vital. The following is visible in dmesg:

[ 2710.362946] Aborting journal on device sdd1-8. [ 2710.363000] EXT4-fs warning (device sdd1): ext4_end_bio:343: I/O error 5 writing to inode 10520593 starting block 44134769) [ 2710.363008] Buffer I/O error on device sdd1, logical block 44134513 [ 2710.363041] EXT4-fs error (device sdd1): ext4_journal_check_start:84: comm glean.dispatche: Detected aborted journal [ 2710.363048] EXT4-fs warning (device sdd1): ext4_dx_find_entry:1795: inode #9718667: lblock 2: comm Renderer: error -5 reading directory block [ 2710.363076] EXT4-fs warning (device sdd1): htree_dirblock_to_tree:1082: inode #9701223: lblock 1: comm Cache2 I/O: error -5 reading directory block [ 2710.800016] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm BgIOThr~ool #12: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.812447] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm Backgro~Pool #1: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.884557] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9976467: comm Backgro~Pool #1: No space for directory leaf checksum. Please run e2fsck -D. [ 2710.980923] EXT4-fs (sdd1): Remounting filesystem read-only [ 2711.049635] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D. [ 2711.152739] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D. [ 2711.152757] EXT4-fs warning (device sdd1): ext4_dirblock_csum_verify:405: inode #9701223: comm Cache2 I/O: No space for directory leaf checksum. Please run e2fsck -D.

All other programs that I use daily do not cause this issue. No clue what to do here. LibreWolf works fine - that's what I'm using now that Firefox breaks everything and basically forces me to restart if I want to use my computer normally.

Bonjour, Hello,

I contact you because, even without an adblocker, Youtube is very slow with Firefox navigator. I don't understand why and I don't have this problem with Google Chrome ? Fews years earlier, I never had this problem with slow Youtube when using Firefox Navigator. I don't know if the problem comes from Youtube or Mozilla and I contacted both of them.

Thank you.

Bonjour,

Je vous contacte car, même sans bloqueur de publicité, Youtube est très lent avec le navigateur Firefox. Je ne comprends pas pourquoi et je n'ai pas ce problème avec Google Chrome ? Quelques années plus tôt, je n'avais jamais eu ce problème de lenteur avec Youtube lorsque j'utilisais Firefox Navigator. Je ne sais pas si le problème vient de Youtube ou de Mozilla et je les ai contactés tous les deux.

With these updates the way Firefox handles Outlook seems to get worse and worse. I don't have these problems if I switch to Edge. If I'm watching streamers on Twitch the streams pause while Outlook loads. It didn't used to do this. Something about that mail service is really hanging up the browser and it struggles more and more. There is always delay as it tries to load everything. The first email will take a while before it loads up. Sometimes if I close the tab and open a new one and try again it loads up faster. I've have all my cookies reset with this recent firefox update, everything got wiped for some reason, but getting them set up again doesn't help it. Clearing Cache hasn't helped it.

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. Downloading can take over an hour! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into "About:profile"s and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have three extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Update: My computer is barely usable anymore because of the Firefox issue. Having to wait for a minute or more for everything I do on the internet? I know it cannot be my computer itself because it is not even two years old yet. I may have to dump Firefox if I cannot get this fixed. I have Norton 360 and it is not malware or a virus. Firefox messed something up.

In seeking a way to reduce the CPU & RAM usage, I read that perhaps turning on the Hardware Acceleration might help. And to do that, you must first de-select the default setting which says FF will use the best settings for my computer. Well, when I opened that section, neither one was checked! So, should I first try the default setting, and if that doesn't help, then try HA? I'd always heard not to use HA, for some reason, but I'm ready for trying anything that might help use less resources, and open webpages more consistently.

Which is the best setting to use, or neither one?

This problem started yesterday. Whenever I try to connect to a website, I'm met with an error saying "Secure Connection Failed", each time with a different error code. Dropout.tv gives me PR_END_OF_FILE_ERROR, Netflix gives me SSL_ERROR_RX_RECORD_TOO_LONG, DuckDuckGo gives SSL_ERROR_RX_UNEXPECTED_APPLICATION_DATA. This doesn't happen with any website owned by Google, such as YouTube, Google Docs, etc. I don’t know if there are any others that it manages to connect to, but those are the observations I've made. What can I do?