Forum der Gemeinschaft Firefox

When I upload photos to facebook.com regularly Firefox freezes. The radio channel I am listening to will keep on going and the task manager does not indicate Firefox is frozen. It will not respond to any mouse clicks though. I removed Firefox and reinstalled but that did not fix anything. thanks!

So I'm on Firefox ESR 140.6.0 on debian 12.12 but I've noticed this problem with firefox in general (earlier versions) on Linux. When I am browsing with a few tabs open (4gb of memory on this laptop) suddenly on reddit or some random website, quite at random, everything freezes and I have to restart the laptop.

Crash reporter doesn't start because the tab doesn't crash instead the entire laptop freezes - it happens only in firefox. How do I debug this problem? I think for some reason firefox gobbles up all my memory perhaps and that causes Linux to lock up.

What do I do about this - it is quite frequent and frustrating but random - I can't say exactly when or on what site this will happen.

HI, sorry my English is not so good -hope, you understand me. Since a few weeks I have a problem with firefox: after using the browser without any problem, I close my Laptop by dialing "Ruhezustand / hibernation". When I open my laptop again (regardless of duration), Firefox tabs are "grey", cannot be longer used. I have to close the browser completely and start again, very cumbersom! What can be the problem? IOS is updated, Firefox also. No other browsers have this problem. Hope you can help me? Best regards

My computer (pc-windows 10) keeps freezing. Today, when this happened I launched Task Manager and discovered Firefox had opened 68 instances (I had one window open) and was using up 100% of my Core i7 CPU. I was on YouTube at the time.

I'd like to stay with Firefox as I have been using it for years, but this is happening all too often. Is there a way to limit the number of instances that it will generate?

After an hour or two of use, Firefox keeps freezing. I'm on a new macbook pro (sequoia 15.7.2.) I have removed and re-installed newly downloaded versions of firefox three times now: same issue. At the Apple store they can find no fault.

It just froze again so I had to restart it. The activity monitor (see screenshot attached) said Firefox was taking up 26.9GB - it always does this when it freezes.

How can I fix this?

The last couple of weeks or so (as of 121025), using Firefox is very slow. Is this another Firefox update issue, or Microsoft update issue, Norton update issue or a combination of different updates that aren't working together as has happened many times over the last few years.

Any known solutions to this new problem?

Thanks

Ron

Dear Firefox Support,

Since yesterday, I’ve been experiencing an issue where the entire browser randomly freezes for a few seconds. When this happens, everything stops — I can’t open or close tabs or windows, and I can’t type in the address bar. If I’m typing something when it freezes, the input seems to be stored in the background and then appears all at once after about 5 seconds, when the browser becomes responsive again. All add-ons are disabled, the computer has been restarted, and the latest version of Firefox is installed. This issue started just yesterday — before that, everything was working perfectly. No new programs were installed, and all other applications on my system are functioning normally. When I switch to Chrome, there are no issues at all. Thank you for your help.

Best regards, Peter

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

• It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
• I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
• The bug still happens if I'm not focused on the Firefox window but on a different app.
• The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

• Updating my OS.
• Restarting my laptop.
• Disabling hardware acceleration.
• Disabling themes and extensions.
• Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

I usually have multiple tabs open and my MacBook slows down and gets hot. Firefox is using A LOT of memory. Is there a way to have inactive tabs go dormant, helping reduce overall memory usage and improve browser performance? An advisor mentioned this is an option in Chrome. Is there a fix?

Thanks

Firefox prevents going into hibernate mode. It only appears to blank screen until mouse is moved or lid moved. This happened on 3 year old dell and now on new lenovo. I've gotten around it by going into task manager and killing firefox before hibernating. This doesn't happen on a newly opened window. I've noticed that as you use it, in the task manager, (not sure of correct term) the amounts of firefox tasks/threads? increases but does not decrease when tabs are closed. Eventually hibernate stops until I kill the firefox program. I thought this might go away with new lenovo with twice the ram, but happens at same rate. If I forget to kill firefox, I end up with a dead battery. This doesn't happen with edge or other browsers I've tried.

(My laptop is very slow. I have cleaned the cashe, performed disc cleanup, cleaned the memory, and everything i can think of. I opened task manager and see that multiple instances of Firefox open. (photo #1) I have uninstalled and reinstalled to no avail. I have also tried changing the preferences to 1 instance, but it wont allow me to. (photo #2) Please help.

When typing to search, address etc keyboard inputs are not being accepted. The typing here is fine but attempting a search or entering a url or even the space bar nothing happens.

Hello Firefox Support,

I am experiencing a consistent and disruptive performance issue that occurs immediately after certain complex web pages (particularly those with heavy scripting or dynamic content) have fully loaded.

The symptom is a temporary but complete freeze of the Firefox window, often lasting between 5 to 10 seconds, during which time the browser is completely unresponsive. This freeze is accompanied by a significant spike in CPU usage (often reaching 90-100%, according to Task Manager/Activity Monitor).

Details:

Trigger: The freeze reliably occurs right after the page status changes from "Loading" to "Done." I suspect it is related to post-load scripting execution or rendering finalization.

Impact: Any ongoing user interaction is halted until the spike subsides.

Tested Scenarios: I have replicated this on multiple sites, including heavy news aggregators, social media feeds, and complex web applications.

Troubleshooting: This issue persists even after:

Clearing cache and cookies.

Running Firefox in Safe Mode (disabling all extensions).

Creating a new, clean Firefox profile.

This severely degrades the browsing experience, especially when quickly navigating between tabs or starting a session.

Could you please investigate potential issues within the core rendering engine or script execution scheduler that might be causing these severe post-load processing bottlenecks?

Thank you.

Selecting "Help About Firefox" causes the window to appear but this window then freezes with no information. It is possible to close the window and continue with Firefox. This happen nearly always but occasionally works correctly. Current Firefox version is 146.0 but the problem is not limited this version. System is Kubuntu 24.04, KDE Plasma Version 5.27.12 and QT Version 5.15.13 I have tried several things. Deleting the .Moziila folder will permit the window to work once but after a restart stops working. Any new things to try would be appreciated.

In recent months, performance has dropped sharply and I have been unable to resolve using the advice in Help and seeking guidance. I attach the Troubleshooting Information, and a screen shot of me attempting access my Amazon account - 15 minutes and counting.

I have tried multiple options including:

• removal of 25% of software files
• removal of add-ons
• Firefox Safe Mode (no improvement)
• Following performance Troubleshooting guide (e.g. history, caches etc)
• Third Party software (CCleaner Pro) to check Drivers and Software (all up to date)
• Check of SSD Status (92% reported by Windows)
• Task Manager reviews

Seeking your advice and guidance on resolving this (now) painful experience.

Ever since the last update or so (I'm currently on 145.0.2), simply opening a YouTube tab is enough to bring my browser to halt. Looking at the activity monitor on my Mac shows "FirefoxCP Isolated Web Content" using an insane amount of resources, multiple instances of 101% load on my late 2023 MacBook Pro (M3 chip).

Any ideas?

I am receiving a not responding message when I try to use Firefox on my Dell Inspiron 3880 with Windows 11

I have tried uninstalling and reinstalling but get the same message.