Forum der Gemeinschaft Firefox

Bought a new laptop and I had my old Dell laptop transfer all my data to my new HP. My email account went thru fine. But for some unknown reason, I couldn't get my Firefox browser transferred, and I NEED to get my saved passwords from the Firefox Master Password manager.

I think I made a big mistake after data was transferred and I started setting up the HP -- (feel like I got 'tricked' into using Microsoft Edge browser) and didn't know how to get Firefox browser so could get my passwords. So unfortunately, I ended up clicking Download Firefox browser and it was a brand new browser like I was a new first-time user as it was 'blank'....like I would have to start completely over. I have been a long-time Mozilla Firefox browser user. I have been desperately and frustratingly trying to retrieve my Original Firefox Browser that has ALL my info that was so handy and easy to use.

PLEASE EMAIL ME AT:: [edited email from community support forum] I do Not have a mobile phone Thanks for helping me retrieve my Mozilla Firefox Browser

In an office, trying to refresh after someone left. When we try to change settings, Firefox asks for a password which we don't have. So I tried uninstalling and downloading a clean copy but Firefox recognizes we've had it before and loads the new version with all the old info, so we have the same the same problem trying to make changes.

How do I get an actual clean copy with a new account?

I installed chatgpt, but I've found it more of a nuisance than a help. I've tried on-line to find out how to remove it but none of the suggestions seemed to work. I'm using the latest version of firefox on a Macbook Pro. Any ideas welcome. Charlie

my firefox is up to date (version 149) but I don't have the icon VPN on my toolbar

how can I implement the new VPN (free) in my firefox?

thank you for your help

Dear Mozilla,

Have a copy of Firefox portable, that I use on a USB stick. Before Firefox 140, it updated properly. Now, I find that it keeps staying on version 135, even though it keeps telling me it has updated to the latest version. Puzzled by this. Can you please advise me on this problem?

Marek Wesolowski

how do i completely stop updates? or at least until i restart the browser, not the browser making me restart it. i have it set to "Check for updates but let you choose to install them", but its not really a choice if im forced to press the button to continue browsing...

it happens twice a day that firefox prevents me browsing and makes me wait 30 seconds for it to update after clicking the "restart firefox and update" button. very frustrating.

I tried to update from Mozilla VPN v. 2.36 to v. 2.37 by clicking the Update button in the message I received. I did not shut down the old version first. When I received the "old version is running" message, I clicked the "automatically close app" selection. All seemed to be going well until a message popped up saying "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Mozilla VPN' disk and click OK." When I clicked OK, a message said "The path " cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'MozillaVPN.msi' in a folder from which you can install the product Mozilla VPN." I found the folder containing the MozillaVPN.msi file, but when I use it to restart the installation, I end up with the same error message. If I click Cancel instead of OK on the "Insert the disk" message, and error message pops up saying "The older version of Mozilla VPN cannot be removed. Contact your technical support group." Now my old version is gone, but I don't have a new version to use. What should I do now?