Forum der Gemeinschaft Firefox

Hello, my password got reset by pour IT department all of my passwords are gone I do have a recovery key but they did not use it how do i get my passwords back where can i add the key code

I put my computer to sleep last night. Woke it up this morning and all of my bookmarks are gone. When I click on accounts, it says account disconnected. How can I get my account reconnected and get all of my bookmarks back because I do not remember all of the bookmarks I had.

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

Firefox deleted many folders in my bookmarks file. Then, trying to straighten this out, Firefox has completely changed its home page layout and I can not manage it even in the simplest way. I want to restore everything to how it was two or three days ago.

What the fuck did you do!!! your last update wiped out all my bookmarks for all my work and everything. who thought that was a GREAT IDEA should be fired!!!! What the fuck do I have to do to get them back and thank you for fucking up my life.

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

I have spent all day trying to get back my bookmarks after an update. Totally frustrated ......... how do I get them back? I am not at all computer literate........ elderly....... thank you

%APPDATA%\Mozilla\Firefox\Profiles\

I have tried this multiple times....... it just is not working.............

Hi,

I have logged out from some device (laptop) today. I had approx 150 tabs over there I would really like to recover. Is there any chance to get them back?

Kind regards Grzegorz

Hi. In the process of reinstalling my laptop (W11) I synchronized my Firefox, as I have done some many times before. No, this time, it seems that all my bookmarks and passwords have disappeared from the sync service...

Is there any way to get them back, now that my laptop has been reinstalled, from scratch?

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of information was in my folders and bookmarks. Please let me know how the information can be recovered. I tried to follow several of the instructions provided and was not able to fix the issue. I have a recovery code/Mozilla key, but I am not sure where or how to use it.

I do all my work and personal stuff on Firefox so I need timely assistance to fix the problem.

Thank you, Mike

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.