I am a senior citizen, not very computer literate and just want some technical support from Mozilla

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem. … (Lesen Sie mehr)

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem.

Gefragt von samandmort2 vor 3 Wochen

Letzte Antwort von cor-el vor 3 Wochen

Sometimes when I type a new URL into the address bar, browser just reloads the current page

Every once in a while, maybe once or twice a week, I'll press Cmd+L to highlight the address bar, type a URL for a new website, and press enter, and instead of going to t… (Lesen Sie mehr)

Every once in a while, maybe once or twice a week, I'll press Cmd+L to highlight the address bar, type a URL for a new website, and press enter, and instead of going to that new website Firefox just reloads the current page. It seems that this happens exclusively when the current website is gmail.com. (I might be wrong) I can't remember it happening on any other website. This problem has been occurring for me for the past year at least. Any recommendations?

Active AddOns are

  • 1Password
  • DuckDuckGo Privacy Essentials
  • HTTPS Everywhere
  • uBlock Origin

Gefragt von Travis vor 3 Wochen

Letzte Antwort von zeroknight vor 3 Wochen

Canvas two-factor authentificatiton

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popu… (Lesen Sie mehr)

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popups already in this browser so that is not the issue.

Gefragt von Elise Clancy vor 3 Wochen

Letzte Antwort von cor-el vor 3 Wochen

Data boxes will not allow entries

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then,… (Lesen Sie mehr)

We have used Firefox for access to certain sites for years. Recently, we wanted access to particular sites, but the info boxes needed would now not allow entries. Then, we went to Chrome and there was no problem entering the info. Please provide a response to resolve these issues of Firefox not allowing data entry, but Chrome allowing data entry for the same sites.

Gefragt von KimLou Global vor 3 Wochen

Letzte Antwort von jonzn4SUSE vor 3 Wochen

Firefox PDF Editor

Hi, I have a question. I just spent about 6 hours marking up a 39 page form using PDF editor. It worked great, but I’d like to know if I’m able to save my progress. I m… (Lesen Sie mehr)

Hi,

I have a question.

I just spent about 6 hours marking up a 39 page form using PDF editor. It worked great, but I’d like to know if I’m able to save my progress. I may want to make edits or changes to the PDF but don’t want to start completely over.

Is there an option to save the PDF in its current state so I can make changes or edits in the future?

I’m able to save the PDF as a PDF but I cannot find an option to save it for future use or edits.

Would like to know. Thank you

Gefragt von rkv456 vor 3 Wochen

Letzte Antwort von zeroknight vor 3 Wochen

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac ?

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac on macOS Sonoma ? The pulldown-menus don't persist, long-enough to click-upon a selec… (Lesen Sie mehr)

Why aren't pull-down menus, behaving consistently, on Firefox on an M1-Max Mac on macOS Sonoma ?

The pulldown-menus don't persist, long-enough to click-upon a selection .

Gefragt von rsblanchard vor 3 Wochen

Letzte Antwort von zeroknight vor 3 Wochen

Youtube has stopped working suddenly

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot. … (Lesen Sie mehr)

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot.

Gefragt von gk16 vor 2 Wochen

Letzte Antwort von jonzn4SUSE vor 2 Wochen

Screen Popups are opening on

I have Firefox running on Screen #3. The website that I use with my radiology clients opens popups and I want these to open on Screen #3 as well. However, they are openin… (Lesen Sie mehr)

I have Firefox running on Screen #3. The website that I use with my radiology clients opens popups and I want these to open on Screen #3 as well. However, they are opening on Screening #1. How can I get them to open on Screen #3?

Thank you.

Gefragt von sunquestdanes vor 18 Stunden

Blocking mini media player popups

Is there any way to block media mini players from popping up on websites entirely? This is what I've tried, I found this in another article here. media.autoplay.def… (Lesen Sie mehr)

Is there any way to block media mini players from popping up on websites entirely?

This is what I've tried, I found this in another article here.

   media.autoplay.default = 5 [0:allow;1:blockAudible;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true
   media.block-autoplay-until-in-foreground 

It doesn't autoplay anymore, but it still pops up in the bottom right corner of the screen. I don't mean Firefox's picture in picture, I'm talking about the floating mini player most websites use. It's thoroughly annoying, especially when you have your pop-up settings set to off.

Gefragt von CustardShark vor 1 Tag

Letzte Antwort von TyDraniu vor 22 Stunden

Firefox automatically plays videos; I don't WANT that

BROKEN: Videos automatically play upon landing on a website. I don't want video autoplay. I had that FIXED at one point, but with the new update, all of my settings were… (Lesen Sie mehr)

BROKEN: Videos automatically play upon landing on a website. I don't want video autoplay. I had that FIXED at one point, but with the new update, all of my settings were discarded, and now I'm back to square one. I do not want video autoplay! Now, on to the next question: many complaints have been lodged on various 'help' pages and forums describing the same problem; my question is, in light of all of these complaints, why hasn't Firefox FIXED this problem and issued an update with the repair patches?! On my version of FF, Mac 126, all video controls in settings have disappeared. WHY? Where did they go? Not that they worked anyway because we had to muck about in about:config with various patches WHICH NO LONGER WORK ON MY MAC! Why is there not a simple ON/OFF switch, in Settings, for those of us who want the choice?! When are FF boffins going to FIX this to our satisfaction, with a WORKING, simple-selectable solution? I await a reply from a knowledgeable Firefox technician, one who preferably works on this part of the browser, please. Help me understand, or make me happy, preferably both.

Gefragt von trennor vor 1 Tag

Hmm. We’re having trouble finding that site. Error messages when opening websites

Every third or fourth website I open, I get the "Hmm. We’re having trouble finding that site." error. if I wait a few seconds and hit try again, it works. Very frustratin… (Lesen Sie mehr)

Every third or fourth website I open, I get the "Hmm. We’re having trouble finding that site." error. if I wait a few seconds and hit try again, it works. Very frustrating and slows me down every day. Here is what I tried so far:

-Booted firefox in safe mode to make sure it is not any of my extensions. (This did not solve the issue) -Cleared cache time range "everything" (This did not solve the issue) -Made sure my version of firefox is up to date -Updated windows and restarted my computer

Some clues that may help you help me: -This issue only appears on my home PC but not my work PC or laptop -The websites I am opening work fine on other browsers.

Please help! I am getting tired of this

Gefragt von parthpatel0096 vor 1 Tag

Website not responding on Mozilla

Hey everyone, I need some help with a puzzling issue. I've noticed that a website (https://socialhubin.com/how-to-pause-instagram-reels-like-a-pro-uncovered/) I'm working… (Lesen Sie mehr)

Hey everyone, I need some help with a puzzling issue. I've noticed that a website (https://socialhubin.com/how-to-pause-instagram-reels-like-a-pro-uncovered/) I'm working on functions perfectly fine when I use Google Chrome, but when I try to access it using Mozilla Firefox, I encounter a '404 error' or sometimes the layout is broken with images displaying incorrectly. Can anyone shed some light on what might be causing this discrepancy? Your insights would be greatly appreciated!

Gefragt von Mark jons vor 2 Tagen

Letzte Antwort von jonzn4SUSE vor 1 Tag

Can't open websites

Suddenly my Firefox browser won't open popular websites, such as Schwab, Facebook and Wells Fargo. It displays an error message that the site uses Java, and that I need t… (Lesen Sie mehr)

Suddenly my Firefox browser won't open popular websites, such as Schwab, Facebook and Wells Fargo. It displays an error message that the site uses Java, and that I need to enable javascript. When I check in Settings, javascript is already enabled. I tried restarting and reinstalling without success. When I use the Chrome browser the sites work normally.

Gefragt von jbuellbus vor 1 Tag

Letzte Antwort von jonzn4SUSE vor 1 Tag

About tab crashes

About tab crashes Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to sen… (Lesen Sie mehr)

About tab crashes Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Gefragt von 1484759273 vor 1 Tag

Firefox Address Bar Deletes First Few Typed Characters on Startup

Every time I open the Firefox browser and start typing something in the address bar, the address bar removes everything I just typed after a few characters, which makes m… (Lesen Sie mehr)

Every time I open the Firefox browser and start typing something in the address bar, the address bar removes everything I just typed after a few characters, which makes me type usually half the websites name on accident because of this bug. After the first occasion when launching the browser, the address bar works completely fine again.

Gefragt von Dean vor 1 Tag

WordPress & website

Would appreciate someone helping me with this problem as it's starting to frustrate me. My website (serendipitygoatmilksoap.com.au) was built using WordPress - I love th… (Lesen Sie mehr)

Would appreciate someone helping me with this problem as it's starting to frustrate me.

My website (serendipitygoatmilksoap.com.au) was built using WordPress - I love the website and how easy it is for me to edit/add and how Matt set the cart up for me is perfect but.......................I've made some changes to the wording on a page yet these changes are not showing on the live site from my desktop computer although Matt is saying the changes show when he goes to the live website????

I logged into the site, went by the how to of "Editing Page Content", previewed then clicked the "DONE" tab thinking all was good.........went to the live site but no edits I'd made (colours/fonts/formatting etc.) showed, I've enabled the cookies on the site via the settings but as I don't know what I'm doing I hesitant to do anything else without understanding what I'm doing.

I've attached images the first being the "before" and the second the "after" but I'm only able to see the "before". Could someone please explain how I'm to fix this and I would like a step-by-step if possible please.

Gefragt von Adsila vor 2 Tagen