Forum der Gemeinschaft Firefox

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

My computer downloads your updates over and over again, tying up my computer--none of the downloads ever loads This problem is can only be fixed by pull the plug restarts as these downloads will not stop until I do this

When I open a website in Firefox, the page opens OK but there Wikipedia website also opens in the background. The icon appears on the top row to the left of the name of the website I opened. When I close Firefox, the Wikipedia site opens and I have to close that too. Every time. What is going on? How can I get rid of it? Thanks. Windows 11.

As the first screen capture shows (sorry it's in spanish), my PDF documents tend to not print on the full page, but rather only on the top left corner of it, i've already fiddled with the scaling and fit to page, i have cleared the printer settings from mozilla, still the same, ive gone into the about:config menu and changed paper_height, paper_width, shrink_to_fit, and scaling nothing works. The document prints fine on Edge (screenshot 2), no problems with fit, and what's even crazier is that some PDF files work just fine (Screenshot 3). Honestly i have no clue what else to do.

I have an Office 365 account through work and I'm using Copilot frequently. In Firefox I have a pinned tab for Copilot.

In recent weeks I've run into issues where the Copilot page stays essentially blank, i.e. the message field to enter text does no longer appear. The Office Toolbar still appears and when I switch to other Office365 sites like OneDrive and Home they work just fine. The problem only exists with the Copilot page. Refreshing the page does not solve the problem.

I found a temporary work-around by clocking on the lock-button in the address bar and selecting "Clear cookies and site data...". After doing this and refreshing the page it works fine again, but only for a while (like maybe the rest of the day). I don't know exactly what makes it break, but it seems like I have to apply the work-around on a daily basis almost.

Additional Info: I've been using this setup for at least a year and the problem only appeared in the last few weeks. If I open Copilot in either Chrome or Edge I don't have this problem (but I also don't want to use Chrome or Edge).

If I use the close window shortcut (ctrl+shift+w) in Firefox it fails to close the window and treats every action I try to take as if the shift and ctrl keys were held down. For example, clicking on a tab will select it as if I were trying to move it as a group, rather than switching to it. Or, pressing only the T key will reopen closed tabs as if I had pressed ctrl+shift+T. This behavior will persist in Firefox until I close out of it completely and reopen. This does not occur when any other application is focused and ctrl+shift+w is pressed, and the effects are isolated to Firefox only when it does occur. Due to this, I do not believe that it is a hardware issue, eg. my keys just getting stuck. I haven't seen anything online that even vaguely resembles this issue. Any solution would be appreciated, even if it is disabling the ctrl+shift+w shortcut, as I keep pressing it out of habit and needing to close and reopen all of my tabs.

Have downloaded the Foxfire browser onto a new desktop and I've signed into my account. I need to see the bookmarks on the homepage as I did on the first desktop. I can see them all, and well organized, in the "backstage", when I click on manage bookmarks. Can you help me get them on the home page?

So, I had an issue updating Firefox where it went into a loop... twice, and ended up re-downloading the Installer both times to force the update onto Firefox. Eventually, when it happened again a while after I restarted my computer, I managed to get it updated normally (after a tiny bit of prodding), without the need to re-download the Installer. But now, I have two additional copies of the Installer on my computer. What should I do? Should I delete the two extra Installer files, or should I not?