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Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank you… (Lesen Sie mehr)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Gefragt von Marko vor 5 Monaten

Letzte Antwort von vannerwinner vor 5 Tagen

Firefox using all my RAM & CPU

Why, with not very many active open windows, and just after opening, is FF using 175% of my CPU, not counting all the separate listings in my Activity Monitor. Plus it's … (Lesen Sie mehr)

Why, with not very many active open windows, and just after opening, is FF using 175% of my CPU, not counting all the separate listings in my Activity Monitor. Plus it's using nearly all 16 GBs of my RAM. With every new update, I pray it will mean the browser will just work, and not use up all my computer's resources, but it just never does. Pretty soon, more & more of us will just give up on this browser, which used to work better, years ago, and has only gone downhill since.

Gefragt von StevenCee vor 5 Monaten

Letzte Antwort von StevenCee vor 1 Woche

firefox-104.0b6 has the error while loading shared libraries: libatomic.so.1 error

firefox-104.0b6 has the "......error while loading shared libraries: libatomic.so.1" error on recent debian versions/current stable kernels Debian 5.10.28. firefox-102 a… (Lesen Sie mehr)

firefox-104.0b6 has the "......error while loading shared libraries: libatomic.so.1" error on recent debian versions/current stable kernels Debian 5.10.28.


firefox-102 and 103 got rid of this error but about a two years ago the newest ff developer editions had this problem also.

Gefragt von x0digi vor 1 Woche

  • Gelöst

Homepage randomly switches to MSN?

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since… (Lesen Sie mehr)

I have noticed recently that every week or so my Firefox browser will randomly change my homepage directory to the landing page / search for MSN, which is baffling, since it is obtrusive and anti-Mozilla to me.

If y'all are sneaking it in for that sweet ad revenue, I understand, but I would donate to avoid this issue.

Otherwise Firefox / Thunderbird are awesome, and I appreciate all that you do!

Cheers, Elliot

Gefragt von deanel018 vor 5 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 5 Monaten

Lost Passwords...again!

This is the third time I've lost all my passwords (and logins) since the beginning of the year. I had over 200 when I lost it the first time. I've entered over 75 since… (Lesen Sie mehr)

This is the third time I've lost all my passwords (and logins) since the beginning of the year. I had over 200 when I lost it the first time. I've entered over 75 since then and today I just lost those. Fortunately, I had a backup of my profile. The old "key4.db" and "logins.json" files I had didn't work, although they have a significant size. In fact, looking at the "logins.json" using VS Code I see the logins are there but they don't display in the "Settings > Privacy & Security". How can I get access to them when this happens again. I was able to restore the profile from several days ago so I'm not completely in trouble.  :-)

Gefragt von Bill vor 5 Monaten

Letzte Antwort von MaxLen vor 2 Wochen

Gah. Your tab just crashed.

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped. I don't use any browser extensions.… (Lesen Sie mehr)

This is happening every few minutes now. It started right after the 97.0.0 update. The 97.0.1 update doesn't seemed to have helped.

I don't use any browser extensions.

I never saw this issue before, and I have been using Firefox as a primary browser for many years. I'm on a MacBook Air, M1.

Gefragt von keith87 vor 5 Monaten

Letzte Antwort von gabriele.hayden vor 2 Wochen

FIrefox 97.0.1 will not save web pages from Washington Post newspaper

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington P… (Lesen Sie mehr)

I am working on a project that entails saving various news stories. Since your last upgrade to 97.0.1 I have no problem with all other newspapers except for Washington Post. FF will not save them, so I am forced to click on the "progress of ongoing download" down pointing arrow and click again on the circular arrow to actually save the web page. This involves a loss of time doing a task that I should not be forced to perform. See the graphic image below to see what I'm talking about. Once I click on that circular arrow the web page will be saved as it should have to begin with. Since I normally save 30 to 40 Washington Post files every day, this adds up to a useless waste of my time. I'd appreciate it if you would look into this matter and issue a correction update so I can save Washington Post web pages without all the double stroking. Thank you.

Gefragt von gruff vor 5 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 3 Wochen

Problems using Firefox after update

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing… (Lesen Sie mehr)

Since update get PR_END_OF_FILE_ERROR error on gmail; facebook.shopmy exchange; Amazon does not open right. I have tried resetting privacy setting; refresh; and nothing has worked

Gefragt von suebratch vor 5 Monaten

Letzte Antwort von cor-el vor 4 Wochen

We are once again asking for Reading List on Desktop

We are once again asking for Reading List on desktop The data exists/syncs with our accounts, right? I don't want to use Pocket. Pocket...is lackluster at best. Why have… (Lesen Sie mehr)

We are once again asking for Reading List on desktop

The data exists/syncs with our accounts, right? I don't want to use Pocket. Pocket...is lackluster at best. Why have Reading List at all?

Gefragt von wayne.steidley vor 5 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Monat

  • Gelöst

Memory leak - Firefox Browser Version 97.0

I am experiencing problems when using Duolingo, which is highly interactive. This same problem was highlighted in Version 95.0.2 from a Windows user. The waveforms on Sys… (Lesen Sie mehr)

I am experiencing problems when using Duolingo, which is highly interactive.

This same problem was highlighted in Version 95.0.2 from a Windows user. The waveforms on System Monitor/ Resources are the same.

I am using Fedora and have 16GB ram. Have just ordered another 16GB ram, but think this problem is so severe that no amount of ram will fix it.

Gefragt von scm999 vor 1 Monat

Beantwortet von Paul vor 1 Monat

email tabs

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I acce… (Lesen Sie mehr)

I always used Mozilla to access my yahoo account. From their was a tab for my yahoo email accounts. What do I do now as there is not tool bar or email tabs. How do I access my yahoo email addresses???

Gefragt von lewispreston vor 5 Monaten

Letzte Antwort von lindabrown3440 vor 1 Monat

Browser reduces YouTube volume wen rewinding

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frus… (Lesen Sie mehr)

A while ago I formatted my computer, and installed FireFox for the first time. Ever since installing FireFox, I noticed an issue which has been a constant source of frustration, when I rewind any YouTube video the playback volume changes to a lower value, until I rewind again.

I tried looking online, this is the closest match I've found, but there's no solution there

I tested this issue on different browsers (Edge, and IE), no problems there. I tried disabling extensions, no change. I tried resetting FireFox, no change. I made sure that Windows doesn't automatically adjust system volume. I tested this issue on different Video platforms, no problems there.

I use YouTube when I practice (music), so I rewind a lot.

Any help is very appreciated.

Gefragt von Josef Lintz vor 5 Monaten

Letzte Antwort von NN vor 1 Monat

My email account is jp***.info and I am having a hard time importing account.

I am trying trying to install Thunderbird, as told by my Internet Provider. They have indicated they will no longer allow he POP3 version that my email software has becau… (Lesen Sie mehr)

I am trying trying to install Thunderbird, as told by my Internet Provider. They have indicated they will no longer allow he POP3 version that my email software has because of security reasons and have indicated to use you as a replacement. So when I try to install this software on my computer I get an error message, indicating that the User Name is incorrect and I have verified it several times, I know it to be correct, the only thing that I can think of is that Thunderbird does not accept of ".info" into the software. If so is there a way a to get this added to the software so I can get added to the software? My next question is the ".online" extension is the I would be inquiring about as I also use that extension for my business.

Please let me know. My email address is [email]@joelsphotos.info.

Joel H.

Gefragt von bmw15 vor 1 Monat

Letzte Antwort von Dropa vor 1 Monat

  • Archiviert

System Printer

Have changed about:config to set the print.tab_modal.enabled to false but it still uses the (extremely painful) Firefox Print Dialog What else do I need to change? … (Lesen Sie mehr)

Have changed about:config to set the print.tab_modal.enabled to false but it still uses the (extremely painful) Firefox Print Dialog What else do I need to change?

Gefragt von alan118 vor 6 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Monat

temporarily disconnect one of my computers from my account

I need to temporarily disconnect one of my computers from my account while it is in for service. I already took it in and realized everything is open and active on that … (Lesen Sie mehr)

I need to temporarily disconnect one of my computers from my account while it is in for service. I already took it in and realized everything is open and active on that computer, the technician will have full access to all of my accounts and passwords

Gefragt von lucas_eagle vor 1 Monat

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Monat

  • Archiviert

Default print system

Firefox automatically updated last night, and once again defaults to its own printer dialog box. I hate it. There is a link to use the system print dialog box but it only… (Lesen Sie mehr)

Firefox automatically updated last night, and once again defaults to its own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job -- which wastes a lot of time every time I want to print.

I can't find a setting to choose my system printer dialog box as default. the solutions from last year no longer work (about:config, then tab_mo, then print.tab_modal.enabled, set to false.

Anyone know how to fix this? It's enough to make me stop using the browser because the Firefox dialog box sucks.

Gefragt von terry79 vor 6 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 2 Monaten

Firefox is somewhat randomly freezing upon opening something in a new tab, and on starting afterwards

Seemingly randomly, when opening a new tab, FF freezes up completely. This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord in… (Lesen Sie mehr)

Seemingly randomly, when opening a new tab, FF freezes up completely.

This has only started happening today. After starting my PC, I opened up FF. Upon opening Dicord in a tab (3rd tab, YouTube and Twitter were previous and still open) and clicking on it while loading, it froze. A white line appeared at the top, and FF overlapped, and thus hid, my task bar. Waiting (5 min) did nothing, so I clicked and the "... is not responding" dialogue popped up, and I closed it.

Upon starting again, it restored the tabs that were previously open. I could swap between use them normally. However, when I opened a link in a new tab, it froze again.

After another restart, not even the new empty tab would load, freezing again, and every try afterwards.

Starting in troubleshooting mode or reseting did nothing (though I may not have waited long enough, an 'Old Firefox Data' folder was created and filled, but no window opened). I ran the installer again, which resulted in me having to redo some Addon settings, but worked fine for a while (~1h maybe?), before freezing again. A PC restart fixed it again for a longer while, but then it happened again, this time while trying to write this. Additionally, there was a freeze while clicking into the Subject field here, after which the even the new tabs froze again.

Another PC restart seems to have allowed me to use FF again, while I tipped this on my phone.

Hardware acceleration is off, History deletes every time I close FF, Addons on or off don't seem to matter. CPU and RAM aren't even near fully used. Drivers are up to date, Windows as well. (Running a System File Check right now, as I have upgraded to Win10 only a few days ago, although I was able to use FF during those days without issue, and the PC has been shut down in between as well. The SFC said it found and repaired files, though it didnt say anything other than that, so that might just be a "We found no issues and fixed those." translation kinda thing.)

I really don't know what else to do.

Gefragt von Celepito vor 5 Monaten

Letzte Antwort von lewyes vor 2 Monaten