Firefox-Hilfeforum

I've noticed there is a "verified by Amazon" icon in my address bar next to the FF shield. How did it get there, can, or should, I remove it and how. I don't trust anything Amazon does, so if possible I would like it to be gone.

I use Last Pass for passwords & it's worked in the past on Firefox. After updating Firefox, the Last Pass extension in by toolbar is black - in the past I would click that, open the Last Pass page to sign in, then the icon turns red and functions. Now when I click the icon a frozen page comes up that never loads. I can sign in to the Last Pass webpage, but that doesn't turn on the extension.

Any advice appreciated - thanks!

"delete cookies and site data when firefox is closed" now gets checked against my will. i'm not checking it and have never had it set to do that. this is wasting tons of time for me, resetting my shortcuts and signing in to sites that are a pain in the ass to sign in to (specifically bandcamp). other settings get changed also, but not all of them, and my personal info remains. but a lot of time is also wasted correcting all the settings that have changed behind my back. this started happening within the past week. i've changed nothing.

it's not when i turn my computer off. i had to reset everything 2 days ago, but when i got home yesterday and turned my computer on it was working properly - settings intact. i used it for several hours, went to bed, turning the internet off, as i always do, and leaving pine player on. (it's not pine player causing the problem. i wasn't using it the other times) the computer never went into sleep mode, as per my settings... but after turning the internet back on this morning and opening firefox my settings are changed again.

any ideas? Thanks if you try to help

My Lenova Think Pad has Windows 7 Prof (configured as XP) on it, and Firefox and Thunderbird. I use it mostly for email, to play simple computer games, such as solitaire and word search, and now and then to look up an address or website. I do not know anymore about computers. Everytime I got an update, something would change and I would have to go and find someone, and PAY them to tell me what happened, and fix it, and put it back the way it was. For a very long time now I have not downloaded any updates, and just press the dismiss, or not now button.

Why do you need to change things the whole time, when it is all running fine. I am now too scared to download anything in case it alters something from the way I am used to. I do not use facebook or twitter or any of those things people are always talking about. I just use it for email, to keep in touch with others, since I cannot hear on a phone.

I am a technologically challenged octogenarian, who did not have a chance to finnish school in the 50's. Will I eventually not be able to use my computer? Or will you keep it running?

Lucy - Lifemagician

Hi everyone,

Last Saturday, I was able to sign in to Firefox Add-Ons Firefox Add-Ons and submit a pre-release of an add-on I'm working on. But today, I'm being forced to enable 2FA to simply log in to the site. I don't want to enable 2FA, I just don't need it. Can someone explain me why is this happening ? Can I just log in and submit my add-on's update ?

I've tried to sign in two different MacBooks (M1 12.1 and Yosemite 10.10.5), using two different Firefox versions (99.0.1 and 78.15.0esr). Also, I haven't enabled 2FA in my personal account.

Thanks in advance.

When I start to type a reply to a Facebook post, the page scrolls down so that the line I am typing disappears one line below the bottom of the screen. I have to scroll down to see what I'm typing. Also, it jumps down the same way whenever I hit the backspace key to edit what I'm typing.

I discovered a previous (archived) post on this forum that suggested using "about.config" and making sure that the value setting for browser.backspace_action is equal to 2. But that didn't change the annoying behavior. Is there any other value I should try? It's not clear what the number means.

Nor did setting browser.backspace to true (or to false) seem to help with the unwanted jumping upon use of the backspace key.

This only seems to happen with Facebook, but it's quite annoying.

A routine update from Firefox version 99 to version 100 caused Firefox to quit loading web pages, including the Settings page. Firefox appears to load normally but will not display any web page. The only thing that works consistently is Help/About Firefox. System: Lenovo E495 (AMD Ryzen 5 3500U) running Windows 10 Pro 21H2, build 19044.1706 Symptoms:

• Version 100 and higher work correctly in trouble-shooting (safe) mode
• Refresh does not resolve the problem
• Manually removing extensions (NoScript and Cookie AutoDelete) does not resolve the problem
• Uninstalling Firefox and existing profiles (all Mozilla folders in AppData/*), then making a clean install of version 100 does not resolve the problem
• Removing version 100 and reinstalling version 99.0.1 restores normal operation (repeatable with higher versions)
• Updating from version 99.0.1 to version 100.0.2 or version 101.0 does not resolve the problem
• I have not tried removing any Mozilla registry keys

Recently upgraded to a new Macbook and added the latest version of Firefox. For some reason, I am unable to upload or attach files on any website. This includes things like adding attachments to Gmail messages, uploading photos to Facebook, or uploading media to my Wordpress site. There is no error message or pop-up box -- when I click "attach" or "upload" absolutely nothing happens.

The same files upload without issue via Safari or by using Firefox on my older Macbook, so it's not a file-specific or website-specific issue.

How can I correct this? I like using Firefox as my default browser, and it's annoying to have to switch over to Safari every time I want to upload a file. I've searched older posts here, but the suggested fixes (restarting your computer, making sure location services are enabled) do not do anything.

This was going to be a question about Firefox being unable to display the file picker dialog, but I managed to find a solution that worked for me along the way. Since it was nowhere near the top of Google's results, I thought I'll share my solution in the hopes that this would help someone facing this same issue.

The hardware:

• Asus UM425IA Zenbook (AMD Ryzen 7 4700U CPU)

Worked in:

• Ubuntu 20.04 LTS
• Firefox provided by APT repository
• Xorg display server

Not working in:

• Ubuntu 22.04 LTS
• Firefox 99.0.1 provided by snap
• Wayland display server
• File picker worked briefly on fresh install, but something (not sure what) quickly breaks file picker functionality

The symptoms:

• Firefox stopped being able to open file picker dialogs
• Right clicking an image and selecting "Save Image As..." does nothing
• With forms that accept file upload (such as on this post question page "Add images (optional):"), clicking "Browse" does nothing
• File downloads work correctly when set to "Save files to ..." under Settings, but nothing happens when set to "Always ask you where to save files"
• No response to "Ctrl + O" open file shortcut

Similar questions and solutions:

• Fixed by reinstalling Firefox
• Fixed by resetting Firefox
• Fixed with a restart on a Mac
• Fixed by downgrading to Ubuntu 16.04

Things I tried that did not work:

• Disabling hardware acceleration
• Starting with add-ons disabled
• Troubleshoot mode
• Clearing startup cache
• Clearing cookies and site data
• Clearing history
• Refreshing Firefox
• Creating and using a new profile
• Deleting the `xulstore.json` file from the profile directory
• Toggling all permissions under Ubuntu Settings > Applications > Firefox to off and then back to on
• chmod 777 ~/Downloads
• Disabling native file picker "ui.allow_platform_file_picker = false"

And finally, what fixed it for me was to go into "about:config" and change "widget.use-xdg-desktop-portal.file-picker" from "2" to "0". Credit to this post that clued me in.

I really hope this saves someone else 2 days of hair pulling and I would appreciate advice from someone more knowledgeable than me on:

• Why this fixed the problem
• Whether I should be opening a bug report either against Firefox, or Ubuntu
• Whether I should also be changing "widget.use-xdg-desktop-portal.mime-handler" and "widget.use-xdg-desktop-portal.settings", both are currently set to "2"

There is a specific challenge that i am facing with Firefox and some of the solutions that i have tried is not helping me to resolve the issue.

What's the issue: There are double spaces issue in Firefox

Where is it : 1) Menu 1.1) It's in the Menu New Tab is seen to me as New Tab (more spaces are for demonstration only) 1.2) All the Menu items which have space are show with more then one space including

  1.2.1) File Menu -> New   Window (and all the drop down menus with spaces)
  1.2.2) Edit Menu -> Select     All (and all the drop down menus with spaces)
  1.2.3) View-> Page     Style (and all the drop down menus with spaces)
   1.2.4) All the rest of the menus where ever there is a space there is a double space

2) URL : I type something in the URL and they are double spaced "this is test" will look like "this is test"

   THIS URL looks to be double spaced on firefox https://support.mozilla.org/en-US/questions/1338204?page=2
   like below

3) Numbers in the browser :

   Any number displayed is double spaced in the browser output (most of the times, most of the web pages)
   
   

4) Bookmarks : All bookmarks are double spaced

5) Settings:

Settings: I have tried some suggestions below and they did not work for me.

browser.proton.contextmenus.enabled browser.proton.contextmenus.enabled is still set to false but seems to have no effect toolkit.legacyUserProfileCustomizations.stylesheets=true browser.proton.contextmenus.enabled=false

6) Reference: I have tried some suggestions below and they did not work for me.

 https://support.mozilla.org/bm/questions/1350754
 https://support.mozilla.org/en-US/questions/1186601
 https://support.mozilla.org/en-US/questions/1338204?page=2
 https://superuser.com/questions/1654597/firefox-menus-became-double-spaced-in-latest-update-i-want-to-return-to-single

Hi Firefox community, whenever I hit "space key" while I type, then it scrolls downwards which I annoys me. This happened at "Otranscribe" website where I was typing and this thing happened. Please tell me how can I stop the scrolling when hitting space key?

FireFox Developer 99.0b8 (64-bit) on the "aurora update channel" on Windows 10 PC (version 1803, build 17134.2208)

I notice whenever an update is pending (the green dot appears in the icon for the "Open Application Menu"), FF becomes unresponsive in a way. When it happens: It does not totally freeze. I can select/switch between existing tabs & scroll thru their pages. I can close tabs. I can open a new empty tab. But I can't load or refresh any pages. The only fix is to do the update, and re-launch.

Since the developer edition gets updated frequently, it is a pain.

I like the Developer Tools! But... How can I scale back the FF "update frequency", or "change the channel", so updates are, like monthly at most?

thank you.

Hello . I hope you be fine. After reinstalling Windows, I installed Firefox and enabled Sync. My addons synced on firefox but my bookmarks didn't. I had very important bookmarks. I tried everything but my bookmarks didn't come back. Please help me to fix this big problem.

I have installed two dictionaries, "English (United Kingdom)", and "French". However, when I go to check a spelling, (right click/Languages over the suspect word), I am offered a third dictionary choice, "English (United States), which I do not want. I have removed the US dictionary and even the language pack but the menu item persists. I can find no way to get rid of it.

Please advise