Forum der Gemeinschaft Firefox

I've been trying to open Google Docs on Firefox Desktop for a few hours and none of my troubleshooting has worked thus far. I've cleared my browser history and cache, have updated Firefox, disabled all browser extensions one by one, updated my proxy settings, changed my TLS preferences, and even added Google Docs to my trusted sites list on my computer itself; none of this has worked. I've been able to open Google Docs on Google Chrome, so I know that it isn't a problem on Google's end. If there are any other possible solutions, any suggestions would be appreciated.

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommended I contact Firefox. Edge and Chrome load Yahoo Finance stock quote sites just fine; I'm only having trouble with Firefox. Any ideas on how to fix? Thanks! Carol

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

When i try to fullscreen youtube, there is a transparent border on the left and top of the window that will not go away normally. The only temporary fix I found was pressing win+d twice to get rid of it. This seems to be a reoccurring issue as this only happens on firefox and nothing else. This reddit post helped me. https://www.reddit.com/r/firefox/comments/13eguvp/please_help_transparent_video_border_when_in/

Please let me know how to fix this permanently. I have also tried firefox safe mode and that curiously didnt have borders but even when i went out of safe mode and disabled all my extensions and cleared my cache, it didnt work.

On Firefox, I can't use a chatbot because it says Speech recognition is not supported in this browser. This is my own new website that has a chatbot in it to help people out. I'm trying to test it. It works fine on Chrome and Safari but not on Firefox? Why? I have an IMac computer and my software and operating systems are up to date. Firefox is currently my default browser, but that may have to change, if this can't be corrected. Thanks!

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date.

Update required

Looks like your browser, operating system, or device is not supported. Please make some updates to access Netflix. Learn more about updates and requirements here.

Can't access your account? Contact us.

I was able to get on my work site just fine yesterday and this morning, but after Firefox said it needed to be updated and I did it, I can no longer get on my work site (neither the front end nor the back end). My work site is www.lawtoninfo.com. I cleared the cache and cookies and did some configuring, and it is still not working.

Ok, this happens every so often. I use a Laptop running up to date Win 11. For the last several days, when I try to get on Facebook, Firefox doesn't log me in all the way. Pages are just frozen and I can't do anything. I back out, I reboot, but nothing works so just now I logged into Edge and am just flying around Facebook! I have changed nothing so it is not me or my machine. Why does Firefox do this? I love it and have used it for years but this drives me crazy!! Thanks

After upgrading my 128 esr to 140 esr, some sites stopped opening. In regular versions, it has not opened for a long time. There are many such sites, for example, qwen3.app or temp-mail.io. It thinks for a long time and finally a message that the time has expired. Chromium is ok.

I am using Firefox desktop on Windows 11. I have downloaded hundreds of articles from this website, with no problem until yesterday. I accessed the website using Edge, and it worked fine.

When trying to access a particular article to download it to Ancestry, the following message appears:

Application error: a client-side exception has occurred (see the browser console for more information).

I accessed the browser console for more information, which I'm sure someone can understand, but not this grandma. This is what I got:

The resource at “https://www.newspapers.com/static/js/consent/sourcepoint.js” preloaded with link preload was not used within a few seconds. Make sure all attributes of the preload tag are set correctly. ChunkLoadError: Loading chunk 3683 failed. (timeout: https://www.newspapers.com/_next/static/chunks/3683-ff579d469765b88f.js)

   NextJS 6

1528-4da4b08762a551e1.js:1:4065 Uncaught Error: Minified React error #423; visit https://react.dev/errors/423 for the full message or use the non-minified dev environment for full errors and additional helpful warnings.

   NextJS 17

1dd3208c-fc303f05ffab3b31.js:1:118350 Source map error: Error: request failed with status 403 Stack in the worker:networkRequest@resource://devtools/client/shared/source-map-loader/utils/network-request.js:43:9

Resource URL: https://www.newspapers.com/_next/static/chunks/1528-4da4b08762a551e1.js Source Map URL: 1528-4da4b08762a551e1.js.map Source map error: Error: request failed with status 403 Stack in the worker:networkRequest@resource://devtools/client/shared/source-map-loader/utils/network-request.js:43:9

Resource URL: https://www.newspapers.com/_next/static/chunks/webpack-b55f805a59a40ebd.js Source Map URL: webpack-b55f805a59a40ebd.js.map Source map error: Error: request failed with status 403 Stack in the worker:networkRequest@resource://devtools/client/shared/source-map-loader/utils/network-request.js:43:9

Resource URL: https://www.newspapers.com/_next/static/chunks/1dd3208c-fc303f05ffab3b31.js Source Map URL: 1dd3208c-fc303f05ffab3b31.js.map

I really don't want to stop using Firefox, but I need a usable browser. Can you help me?

I am a user over at the Arcamax website I use it nightly to read the comics section for the last two days i keep getting an error message .

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

I went into my system cleared out the cookies for that website still cant get into the website I switch over to Chrome and it works fine but slow as molasses.

Hi Mozilla support Having used MetOffice daily forecasts for many years, 3 days ago it stopped working on my desktop. I still have Windows 7 but always the latest version of Firefox, and everything else works fine in Firefox (including other weather forecast websites thankfully). A page of Met Office headings appears instead of the forecast.

I emailed them yesterday and this is the reply: 'To see the public website in the previously recognised format, you would need to upgrade the browser version you are using or the Operating System of your device. This issue is affecting users on unsupported mobile devices (phones/tablets) as well as those on PCs and Laptops with unsupported software on them. As per our Met Office Website Policy page - which details the level of support we offer and to which browsers – we currently only support the latest two versions of Chrome and Safari; the latest version of Edge and Samsung Internet; finally the latest version of Firefox only being partially supported. This policy has been developed to comply with the World Wise Web Consortium (W3C) AA Accessibility Standards. It also details the Decision Tree of which versions would continue to be supported or no longer supported We appreciate this may be frustrating, but without updating or replacing this unsupported software/hardware you will be unable to view the public weather website in the correct format.'

Since it says 'the latest version of Firefox only being partially supported' I guess there is nothing else I can do to access their forecast (apart from getting new PC and using Windows 11, which I will be doing later this year). Kind regards, Katy

I have no ability to connect to the IRS.gov account log in page. When attempting to do so, the link reverts to a maintenance page, with the hopeful message: "We apologize but there seems to be an issue completing your request. Please try again in a few minutes." An error URL is also attached.

Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FfuB6lQpSku%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:

This is not a new problem and has been ongoing for over a year. I have found several messages in the Mozilla support system describing the exact same problem from different users. There does not seem to be a fix that has been found. The information that I have found regarding the IRS website does not suggest that it will only work with Chrome or Chrome based browsers. But I can easily use the site with Edge.

There are several sites that I am unable to access with Firefox that force me to use Edge. I understand that Firefox has its security idiosyncrasies. But As this number climbs, and to include what are public facing government sites, a question I will soon ask is why use the Fireofox browser?

Hello,

I'm facing an issue where my microphone does not work in Google Meet when using Firefox, even though I’ve granted all necessary permissions. This problem is specific to Firefox, as the microphone works perfectly fine in Google Chrome.

I prefer using Firefox because of its convenient screenshot features, but this microphone issue has caused major inconvenience during important meetings.

Kindly help me resolve this issue.

Thank you.

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine in other browsers like Chrome.

Here’s what I’ve noticed:

The issue occurs on both 720p and 1080p videos.

It’s more noticeable when switching to full-screen mode.

I’ve tried disabling hardware acceleration, but it didn’t help.

Firefox is up to date (v126.0).

I’m using Windows 11 and have an NVIDIA GPU with the latest drivers.

I’d appreciate any suggestions or fixes. Thanks in advance for your help!