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Help please! Since updating Firefox most bookmarks are no longer visible and I can no longer add new bookmarks

Since updating Firefox on June 30, 2025 on my Dell desktop computer that runs Windows 10, most of my bookmarks are no longer visible. Only four of my bookmark folders ar… (Lesen Sie mehr)

Since updating Firefox on June 30, 2025 on my Dell desktop computer that runs Windows 10, most of my bookmarks are no longer visible. Only four of my bookmark folders are visible and most of their contents have disappeared.

However, 1) my uncategorized bookmarks - those in "other bookmarks" are still visible, and 2) If I go to "Manage bookmarks" and do a search, I can find all of my bookmarks including those that are no longer visible.

In addition, I can no longer add or delete bookmarks. It looks like I can do add a bookmark and it will let me go through the steps of adding a book mark - it even says I can put it in all my old folders that are otherwise no longer visible. But one I complete the process the bookmark does not show up.

I have read multiple Firefox Help articles about disappearing bookmarks and have taken all the steps suggested including: - Attempted to restore backups of bookmarks - didn't work. It shows me the multiple old backups but when I try to restore one I get the message "Unable to process the backup file". I have tried it with at least four of the old backup files - all without success. - cleared cache - did troubleshooting mode - refreshed Firefox - uninstalled and reinstalled Firefox - looked to see if I had a different profile other than my default profile that I could switch to. I do not see another profile.

Nothing has helped. Any suggestions would be greatly appreciated.

Thanks

Gefragt von EDA802 vor 3 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 2 Monaten

Win 11 install was working fine until Firefox update

My new Win 11 PC out the box with a Firefox installed on it, worked fine for 2 weeks then an update from you guys causes it to crash, it is stuck in a perpertual reboot l… (Lesen Sie mehr)

My new Win 11 PC out the box with a Firefox installed on it, worked fine for 2 weeks then an update from you guys causes it to crash, it is stuck in a perpertual reboot loop as windows crash, close then the app restarts despite being told to close, only a reboot will stop it from trying to open and then cause memory leaks.

Also, when are you guys going to incorporate a "Roll back feature" for these situations, so that the older working version can be retrieved.

All my important logins are on firefox and your programmers, whatever they did have jeopardised my ability to access important accounts.

I best check my androind tablet hasn't updates or I will be up the wazoo without a failsafe... Well played Mozilla Devs...

Gefragt von Mark Giblin vor 3 Monaten

Letzte Antwort von Mark Giblin vor 2 Monaten

Firefox suddenly stops loading webpages

Firefox stops loading pages. I try to browse a webpage and it just keeps loading, but nothing happens (black screen). I open chrome, request the same webpage, it loads im… (Lesen Sie mehr)

Firefox stops loading pages. I try to browse a webpage and it just keeps loading, but nothing happens (black screen). I open chrome, request the same webpage, it loads immediately. In Firefox, it keeps loading. Sometimes it loads it after 1-2 minutes. Sometimes not. Problem is fixed after restarting firefox, but comes back again after some time.

Gefragt von michaliskon vor 3 Monaten

Letzte Antwort von jonzn4SUSE vor 2 Monaten

Regarding having multiple tabs open for the same retailer/store.

Hello. I'm trying to order multiple products on "Bulk.com", i have each tab open for every product that i wish to place in my "shopping basket". When placing the first p… (Lesen Sie mehr)

Hello.

I'm trying to order multiple products on "Bulk.com", i have each tab open for every product that i wish to place in my "shopping basket". When placing the first product in the basket and then moving on to the next tab for placing the the next product in the basket, the basket does not update so that there's total of 2 products in the basket. I'm not sure why this is not updating, but when i tried to do the same thing in Microsoft Edge it worked just fine, and i also contacted Bulk about this and they tried on Google Chrome, which also worked for them. I don't use Chrome so i haven't tried it there. I've deactivate all ad blockers, I've also tried to clear all the cookies and nothing seems to work? So I'm wondering what else is there that i need to try or do so that it work as it should. I've also tried to buy things from other sites which works just fine, so I'm wondering why it works on some sites and not in others?

Thanks in advance. Kind and warm regards.

Gefragt von Sahasrara vor 2 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 2 Monaten

  • Gelöst

Unable to download to desktop by default in settings

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Dow… (Lesen Sie mehr)

When capturing a screenshot, I used to save to desktop as default (as set in settings). Now, regardless of the default folder set in settings, FF always downloads to "Downloads" folder. Very irritating. So now I click the "always ask" checkbox in settings. Is this a bug or a feature???

Gefragt von Bill.Pigg vor 3 Monaten

Beantwortet von TyDraniu vor 3 Monaten

how do I restore my bookmarks

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore … (Lesen Sie mehr)

I just transferred my data from an old computer with Windows 10 and now have Windows 11 on my new computer with a new version of firefox as my browser. How do I restore my bookmarks?

Gefragt von cetera9 vor 3 Monaten

Letzte Antwort von roptm.nv vor 3 Monaten

  • Gelöst

Debian 13

Good morning, today I downloaded Debian 13 Mate version and to install Firefox I entered the following commands taken from https://support.mozilla.org/it/kb/installare-fi… (Lesen Sie mehr)

Good morning, today I downloaded Debian 13 Mate version and to install Firefox I entered the following commands taken from https://support.mozilla.org/it/kb/installare-firefox-linux#w_installare-firefox-tramite-il-pacchetto-deb-per-le-distribuzioni-basate-su-debian-consigliato and the commands were


sudo install -d -m 0755 /etc/apt/keyrings

wget -q https://packages.mozilla.org/apt/repo-signing-key.gpg -O- | sudo tee /etc/apt/keyrings/packages.mozilla.org.asc > /dev/null

echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | sudo tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null

echo ' Package: * Pin: origin packages.mozilla.org Pin-Priority: 1000 ' | sudo tee /etc/apt/preferences.d/mozilla

sudo apt-get update && sudo apt-get install firefox firefox-l10n-it

but I get this result OpenPGP signature verification failed: https://packages.mozilla.org/apt mozilla InRelease: Sub-process /usr/bin/sqv returned an error code (1), error message is: Signature by 35BAA0B33E9EB396F59CA838C0BA5CE6DC6315A3 was created after the --not-after date.Il repository "https://packages.mozilla.org/apt mozilla InRelease" non è firmato.

What mistake could I have made? Apart from the fact that now we use sudo apt update && sudo apt install Thank you in advance for your response.

Gefragt von ugorosa1 vor 2 Monaten

Beantwortet von ugorosa1 vor 2 Monaten

Random Error like 383.25 is not a valid value for Int32.

We are getting this Random Error while Scrolling. Before Version 141 it was working fine. Even after getting connected and getting response that update to 141.0.2 but sam… (Lesen Sie mehr)

We are getting this Random Error while Scrolling. Before Version 141 it was working fine. Even after getting connected and getting response that update to 141.0.2 but same issue still exist.

Gefragt von Jagvinder Singh Grover vor 3 Monaten

Letzte Antwort von TyDraniu vor 3 Monaten

"Other bookmaks",

Please tell what creates the folder "Other Bookmarks", its function and the purpose that it is created. I do not put any there, yet there are dozens and I am ignorant of … (Lesen Sie mehr)

Please tell what creates the folder "Other Bookmarks", its function and the purpose that it is created. I do not put any there, yet there are dozens and I am ignorant of its proper use. I see sites that I might have visited, but still do not know how they got there. Thanks in advance for enlightenment of a user, especially the built in protections.

James

Gefragt von JJEULER vor 3 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 3 Monaten

Problem loading a website.

I was attempting to open a website but, I got the following message. What does it mean and how can I correct the problem. Access Denied You don't have permission to ac… (Lesen Sie mehr)

I was attempting to open a website but, I got the following message. What does it mean and how can I correct the problem.

Access Denied You don't have permission to access "http://www.michaels.com/?" on this server. Reference #18.94f10f17.1754577065.6761c537 https://errors.edgesuite.net/18.94f10f17.1754577065.6761c537

Thank you for your time.

Gefragt von dhudson46 vor 3 Monaten

Letzte Antwort von dhudson46 vor 3 Monaten

  • Gelöst

Firefox is very slow/unable to load specific pages after laptop reset

Hi hi, I just did a complete reset to factory settings of my laptop (MSI), and a wipe of my hard drives too. After reinstalling Firefox (literally the first thing I did a… (Lesen Sie mehr)

Hi hi, I just did a complete reset to factory settings of my laptop (MSI), and a wipe of my hard drives too. After reinstalling Firefox (literally the first thing I did after setting up windows), it runs more slowly than before the reset (even for a basic search on Google/Duckduckgo). I am also unable to load any pages under the domain discussions.unity.com : the page loads forever, it's impossible to click on anything (even the hovering styles don't work), and I get a banner at the top of the screen that says "This page is slowing down Firefox. To speed up your browser, stop this page.". Also the memory usage for this page skyrockets (gone up to 4000MB??). I've disabled the 2 extensions I have (Dark Reader and Adblock Plus), restarted Firefox, restarted the computer, cleared the cache, even turned off the mozilla syncing, nothing worked. Any idea on what could be happening here? It's the first time in using Firefox for over 15 years that I've seen this happened.

Thank you for your time and attention <3

Gefragt von BennyBoy vor 3 Monaten

Beantwortet von BennyBoy vor 3 Monaten

Command M - Minimalizowanie FF na MacBooku

Hi. I have a problem with minimizing the Firefox window on a MacBook (M1, 2020, Tahoe26, FF 141.0.2 (aarch64). After launching the browser, using Command+M for the first… (Lesen Sie mehr)

Hi.

I have a problem with minimizing the Firefox window on a MacBook (M1, 2020, Tahoe26, FF 141.0.2 (aarch64). After launching the browser, using Command+M for the first time works and the window moves to the taskbar normally. When the FF window returns, the shortcut stops working and the Command+M Thumbnail option becomes grayed out. It doesn't matter if FF is in fullscreen mode or not - the shortcut only works the first time. ____________ Cześć. Problem dotyczy minimalizowania okna Firefox na MacBook (M1, 2020, Tahoe26, FF 141.0.2 (aarch64). Po uruchomieniu przeglądarki, za pierwszym razem użyciu Command+M skrót działa i okno normalnie przechodzi do paska. Po powrocie okna FF, skrót przestaje działać, a opcja Miniaturka Command M staje się nieaktywna. Nie ma znaczenia, czy FF jest w trybie pełnoekranowym, czy nie - skrót działa tylko pierwszy raz.

Gefragt von JX6 vor 3 Monaten

Letzte Antwort von JX6 vor 1 Monat

Firefox detected an issue and did not continue to www.epos.mp.gov.in. The website is either misconfigured or your computer clock is set to the wrong time.

Firefox detected an issue and did not continue to www.epos.mp.gov.in. The website is either misconfigured or your computer clock is set to the wrong time. … (Lesen Sie mehr)

Firefox detected an issue and did not continue to www.epos.mp.gov.in. The website is either misconfigured or your computer clock is set to the wrong time.

Gefragt von Amit tomar vor 3 Monaten

Letzte Antwort von jonzn4SUSE vor 3 Monaten