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This support website is displaying some things in English, some in another language?

Can I get support for THIS website on this website....? Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another lang… (Lesen Sie mehr)

Can I get support for THIS website on this website....?

Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another language (attempting to right click and translate says it's Galician..?) while the rest of it is in English. Not sure what's causing that. I can only read English, the only language set on my browser (or even my computer in general) is English (US).

Gefragt von voidworks vor 3 Monaten

Letzte Antwort von James vor 3 Monaten

Media keys don't really work

So, I use Fn + F7 which should stop or play the last active audio source. Sometimes it works, sometimes it just refuses to work for one site at time, while the others wo… (Lesen Sie mehr)

So, I use Fn + F7 which should stop or play the last active audio source.

Sometimes it works, sometimes it just refuses to work for one site at time, while the others work fine. So, for example, I have site x which plays audio, and site y which played audio some time ago, both windows open. Sometimes medias keys work as supposed, sometimes it doesn't work for site x for no apparent reason while it works for site y, or vice versa.

To get it to work, I have to spam it, move the tab around to the front (sometimes it works, it seems it gets priority, but it could be just coincidence) or completely close the tab and open another one with the same site. Whatever's causing this, it seems to be random, but it seems to be caused the most when having multiple tabs that can play audio, but not exclusively.

I just switched to Firefox and I don't really want to switch back, so it'd be great if any assistance is offered. On my last browser this wasn't the case.

This is what I've tried to solve the problem, but didn't work: - Go to about:preferences and turn off and then back on media.hardwaremediakeys.enabled - Open your Firefox settings (about:preferences); Uncheck Control media via keyboard, headset, or virtual interface. It is at the end of the page; Restart Firefox; Check that setting again


Additional information: - Here's the site that causes me trouble the most (this is a YouTube playlist loader for big playlists): https://youtube-playlist-randomizer.bitbucket.io/ - I use Windows 11

Gefragt von 321093798057623 vor 3 Monaten

Letzte Antwort von 321093798057623 vor 3 Monaten

  • Gelöst

When links open Firefox, none of my saved items -- passwords, add-ons, etc. -- are available

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, … (Lesen Sie mehr)

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, such as Web Advisor, even though I do.

I guess the first question is why a new iteration of Firefox is opened when I already have it running.

Gefragt von crl4242 vor 3 Monaten

Beantwortet von TechHorse vor 3 Monaten

UI Rendering error Windows ARM64

Fully patched Windows 11 on ARM Windows Surface Pro X SQ2 What I see: Misrendering of UI elements and some elements of webpages. Rectangular areas of all white with whit… (Lesen Sie mehr)

Fully patched Windows 11 on ARM Windows Surface Pro X SQ2

What I see: Misrendering of UI elements and some elements of webpages. Rectangular areas of all white with white on white text e.g. tab labels, settings page, etc.

What I tried. Uninstalling FF Reinstall FF Refresh settings

None of these fixed the problem for me.


Uninstalled Firefox Reinstall of Firefox

Gefragt von Ed French vor 3 Monaten

Letzte Antwort von TyDraniu vor 3 Monaten

Dark mode

Hello, i want to know if i can use dark mode in the main web sites of mozilla, like support page or account page, becase it hurts my eyes when i want to switch from other… (Lesen Sie mehr)

Hello, i want to know if i can use dark mode in the main web sites of mozilla, like support page or account page, becase it hurts my eyes when i want to switch from other sites where i at least can use some extension to fix it but all mozilla pages always bright white. What i have to do? Thanks

Gefragt von Kesha vor 3 Monaten

Letzte Antwort von TyDraniu vor 3 Monaten

Latest update caused messed up fonts on pages and tabs

Updated my Win 11 laptop with latest changes and find the fonts on pages and on tabs is all messed up. I've tried Settings to choose larger size, set defaults to Arial a… (Lesen Sie mehr)

Updated my Win 11 laptop with latest changes and find the fonts on pages and on tabs is all messed up. I've tried Settings to choose larger size, set defaults to Arial and/or Arial Round .... does not help.

How do I either fix this, or undo this update, or is there a fix coming ASAP??

Gefragt von wjnm vor 3 Monaten

Letzte Antwort von wjnm vor 3 Monaten

Side-by-Side/Vertical/Tiled Tabs

Is there a functionality to view Tabs Side-by-Side, or Vertical yet? Or is there a plan for it; similar to the recent version of Edge Chromium? I have read several questi… (Lesen Sie mehr)

Is there a functionality to view Tabs Side-by-Side, or Vertical yet? Or is there a plan for it; similar to the recent version of Edge Chromium? I have read several questions; and their work-around solutions of using a side bar or sing two windows and arranging them side-by-side. Neither functionality offers synchronized scrolling. I used Tile Tabs or We Tabs add-on in the past which was great.

Gefragt von SVM vor 3 Monaten

Letzte Antwort von Paul vor 3 Monaten

intrusive ads occupy the right side of the screen. the are always three. i erase one and another apppears.

I keep getting intrusive mozilla / Mcaffee advertising banners on my screen when firefox is open. avast won't stop them. It only affects my new dell laptop windows 11 c… (Lesen Sie mehr)

I keep getting intrusive mozilla / Mcaffee advertising banners on my screen when firefox is open. avast won't stop them. It only affects my new dell laptop windows 11 computer. It looks like the code for firefox has been invaded. How do I block updates to firefox or get ride of the adds?

Gefragt von Ken Hilliard vor 3 Monaten

Letzte Antwort von James vor 3 Monaten

browser.cache.disk.enable, is re-enabling itself on every Firefox update. WHY?!

browser.cache.disk.enable, is re-enabling itself on every Firefox update. WHY?! I disable disk caching and SSL caching because I use a fast NVMe SSD and I don't want to u… (Lesen Sie mehr)

browser.cache.disk.enable, is re-enabling itself on every Firefox update. WHY?! I disable disk caching and SSL caching because I use a fast NVMe SSD and I don't want to use up all the write cycles to it.. cookies caching is fine with me...

It has been doing this on every update for a while now.. this is annoying and not ok.. please fix.

Gefragt von Melchior (aka Joseph) vor 3 Monaten

Letzte Antwort von Melchior (aka Joseph) vor 3 Monaten

Amazon Secure Connection Failed

I can't connect to Amazon.com. I keep getting the following error message: Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF… (Lesen Sie mehr)

I can't connect to Amazon.com. I keep getting the following error message:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

I think this is a problem with Firefox. Any suggestions or should I switch to a new web browser?

I appreciate any suggestions.

Gefragt von Mark Modak-Truran vor 3 Monaten

Letzte Antwort von cor-el vor 3 Monaten

Secure Connection Failed

When I open "www.methodistcu.org" an error message says: Secure Connection Failed An error occurred during a connection to www.methodistcu.org. PR_END_OF_FILE_ERROR Er… (Lesen Sie mehr)

When I open "www.methodistcu.org" an error message says: Secure Connection Failed

An error occurred during a connection to www.methodistcu.org. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Gefragt von Trixil vor 3 Monaten

Letzte Antwort von cor-el vor 3 Monaten

Issue of "opening new window" with virtual desktops in windows 11

OS Version: Windows 11 Home, 23H2 Firefox Version: 127.0.2 I have several virtual desktops: Desktop 1, 2, 3 and 4. Case 1: Assume that there is at least one opening Fire… (Lesen Sie mehr)

OS Version: Windows 11 Home, 23H2 Firefox Version: 127.0.2

I have several virtual desktops: Desktop 1, 2, 3 and 4. Case 1: Assume that there is at least one opening Firefox window in any virtual desktop. And, if I try to open a new window in Desktop x (x = 1, ..., 4), it will appears in Desktop x as expected. Case 2: Assume that there are currently no opening Firefox windows in any virtual desktop. And, if I try to open a new window in Desktop 2 or 3 or 4, it will only appears in Desktop 1.

Gefragt von StoolMonster vor 4 Monaten

Letzte Antwort von StoolMonster vor 4 Monaten

Folders and all their contents vanishing from my bookmarks sidebar

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders… (Lesen Sie mehr)

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders contains links to equipment mfrs, the other one has links to dealers and retailers. In the last month TWO folders and all their contents have vanished from my bookmarks sidebar and cannot be found anywhere on my computer. I NEED those folders...Where did they go and how do I recover them ?????

Help to do that will be appreciated!

--Peggie Hall

Gefragt von peggie vor 4 Monaten

Letzte Antwort von cor-el vor 4 Monaten

  • Archiviert

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks ba… (Lesen Sie mehr)

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

Gefragt von tuscolatexan vor 6 Monaten

Letzte Antwort von jscher2000 - Support Volunteer vor 6 Monaten

  • Archiviert

Washington Post articles are only partially displaying (fully displaying in EDGE)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based process… (Lesen Sie mehr)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Gefragt von bbcgrrrl vor 6 Monaten

Letzte Antwort von zeroknight vor 6 Monaten

8k 60fps video playback issue

My system specs is as follows i5-12400 32gb DDR4 3200mhz 250GB SSD as main (wd blue NVME) Whenever I play 8k 60fps video on youtube it lags and get massive frame drops… (Lesen Sie mehr)

My system specs is as follows

i5-12400 32gb DDR4 3200mhz 250GB SSD as main (wd blue NVME)


Whenever I play 8k 60fps video on youtube it lags and get massive frame drops with igpu sitting at 100% usage. With other browsers like chrome and edge it works 100% can play 60fps 8k video without any issue.

Gefragt von diceair vor 3 Monaten

Letzte Antwort von diceair vor 3 Monaten

error msg: The page isn’t redirecting properly

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge. "The page isn’t redirecting properly" Also on NBCwashingt… (Lesen Sie mehr)

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge.

"The page isn’t redirecting properly"

Also on NBCwashington.com/weather the video doesn't play on Firefox but does on Microsoft Edge. I contacted NBC Washington local station and they can find no problem on their web page.

Gefragt von karenchang27 vor 3 Monaten

Letzte Antwort von cor-el vor 3 Monaten

Mozila Bookmarks

Hi I have lost all my bookmarks. I bought a new device. On downloading Firefox the the bookmarks toolbar was Google's. Now Firefox on my other devices has the the Google… (Lesen Sie mehr)

Hi I have lost all my bookmarks. I bought a new device. On downloading Firefox the the bookmarks toolbar was Google's. Now Firefox on my other devices has the the Google bookmarks toolbar. Help please.

Gefragt von kuromochi vor 3 Monaten

Letzte Antwort von kuromochi vor 3 Monaten