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Can't make online shop or use go to certain websites.

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enoug… (Lesen Sie mehr)

Why can't I online shop with Mozilla? For months now I have had to go to another browser to use websites and make purchases. It doesn't happen 100% of the time, but enough to have me consider using a different browser permanently. I have used Firefox for years and don't want to change. But, when I need to purchase things or even pay bills and it won't let me continue on to a site, it's an issue. And yes, I have cleared cache and cookies and it doesn't seem to make a difference.

Specific examples: I logged into a store that I have purchased from before to make a new purchase. I can browse the website, but when I add to cart and try to check out, nothing. No message, not anything to help me know what the issue is. I go to Edge, pull up the site, and complete my transaction.

Today I tried to log onto a site that we just set up an account with yesterday. It's to be a guarantor on an apt for my son. We set up the acct and went today to finish the requirements and it won't let me access it. Just keeps scrolling. I go to Edge, log in with no trouble.

Gefragt von foxxfamily vor 5 Monaten

Letzte Antwort von FredMcD vor 20 Minuten

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Unable to log into Vanguard

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I h… (Lesen Sie mehr)

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I have no issues when using Edge or Chrome.

Gefragt von johnroman552 vor 5 Monaten

Beantwortet von jrlind55 vor 2 Monaten

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Volume control not working on FF99.01 Ubuntu 22.04

FF updated yesterday with the new Ubuntu 22.04 (Pop) update to 99.01. Since the update the volume control inputs are essentially disabled on all web sites, and they defau… (Lesen Sie mehr)

FF updated yesterday with the new Ubuntu 22.04 (Pop) update to 99.01. Since the update the volume control inputs are essentially disabled on all web sites, and they default to max - even when muted.

Example - youtube - all videos play full volume Reddit - even muted videos play full volume

The volume can now only be controlled by the system slider.

The same behavior does not occur in other browsers - e.g. Chromium, Opera, etc.

Can anyone assist?

Gefragt von knussear vor 3 Wochen

Beantwortet von jonzn4SUSE vor 2 Wochen

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Google Meet audio not working

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a differ… (Lesen Sie mehr)

Hey everybody. A few weeks ago, my audio stopped working on Google Meet out of the blue. I can still hear everyone, but they can't hear me. Meet works fine in a different browser so it's not my computer/mic. I've cleared my cookies/cache and disabled adblock, which is about where my know how ends. Any help would be much appreciated; I use Meet a lot for a side job and I haven't been able to search my way into a solution. I'm on Mac Catalina with FF 71.

Gefragt von Ladybug12 vor 2 Jahren

Letzte Antwort von eileen milla vor 1 Jahr

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Web pages not loading completely

When I visit some musical instrument reatilers web pages (Guitar Center, Music 123, Musicians Friend, etc) the pages do not load completely. I end up with several portion… (Lesen Sie mehr)

When I visit some musical instrument reatilers web pages (Guitar Center, Music 123, Musicians Friend, etc) the pages do not load completely. I end up with several portions of the page displaying a spinner.gif that says "Loading." Can some tell me what I need to get the pages to load completely? Thanks

Gefragt von edwinehackett vor 2 Jahren

Beantwortet von cor-el vor 2 Jahren

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Gmail says browser not supported. Open basic HTML site only

I have updated my firefox to latest version but gmail keep saying my browser isn't supported and it opens the basic HTML version only. I've checked gmail support page and… (Lesen Sie mehr)

I have updated my firefox to latest version but gmail keep saying my browser isn't supported and it opens the basic HTML version only. I've checked gmail support page and it only says i need to update my firefox and enable cookies. Both which i have done.

The problem started around 2 weeks ago.

Gefragt von Syawal vor 2 Jahren

Letzte Antwort von the-edmeister vor 1 Jahr

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PayPal checkout popup window loads indefinitely; cannot make a payment

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout. When OneTouch is activated, … (Lesen Sie mehr)

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout.

When OneTouch is activated, the text 'Securely logging you in...' appears overlayed with the spinning wheel in the popup window. This continues indefinitely.

When this is not activated the window doesn't progress further after entering the email as prompted by the window and pressing Next.

It's possible to login to PayPal in a separate tab however that doesn't influence the popup behaviour.


Looking at the console in the popup there are a few 'Unable to find window by ref window.js:148:14' errors.

In the 'host' window where the popup was called from the console displays the 'Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://www.paypal.com’) does not match the recipient window’s origin (‘https://www.paypal.com’).' error.


I believe this could be a recent issue because I was able to make several payments last month with all settings the same. I have a separate user.js file that I keep my settings in (I can send it over if required). These settings have not been changed since the file has been created.


The following actions have been tried and didn't improve the situation:

- refreshing the current profile

- disabling all addins

- adding paypal.com into exclusions for 'Block pop-up windows' and Enhanced Tracking Protection

- cleaning History and cookies


I then launched Firefox with a separate 'clean' profile and was able to make the payment successfully. Sure enough, importing my user.js file broke PayPal. I went through the settings commenting them out by groups.

The following setting was causing the issue:

user_pref("privacy.firstparty.isolate", true);

Setting it to 'false' made the PayPal popup window work correctly again.

Thought that this would be helpful for anyone experiencing similar issues. Cheers.

Gefragt von lupagamidho vor 2 Jahren

Beantwortet von lupagamidho vor 2 Jahren

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Suddenly can't make PayPal payments on eBay using Firefox

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying … (Lesen Sie mehr)

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.

Gefragt von djmb vor 2 Jahren

Beantwortet von ramos5391 vor 2 Jahren

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I would like to stop the annoying reload Drudgereport.com does. How?

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assumin… (Lesen Sie mehr)

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assuming this doesn't exist already. Thanks

Gefragt von Eastcreek vor 2 Jahren

Beantwortet von cor-el vor 2 Jahren

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Tibetan text no more wraps

Hi, I manage a website that contains Tibetan fonts. Recently I've noticed that the Tibetan text no more wraps and cause my table-styled page broken. However, the page ren… (Lesen Sie mehr)

Hi, I manage a website that contains Tibetan fonts. Recently I've noticed that the Tibetan text no more wraps and cause my table-styled page broken. However, the page renders normally in other browsers. Here are the browsers that render normally and wrongly:

Page url: http://www.shartulrinpoche.org/index.html

Rendering wrongly: - Firefox 73.0 - Firefox (Android) 68.5.0 - Firefox lite (Android) 2.1.8 - Firefox Preview (Android) 3.2.1

Rendering normallyl: - Microsoft Edge Ver 80.0.361.53 - Google Chrome Ver 81.0.4044.17 - Google Chrome (Android) Ver 81.0.4044.18 - Brave (Android) 1.5.5 - Firefox Focus (Android) 8.0.25

Thanks in advance for any help.

Gefragt von Arsis vor 2 Jahren

Letzte Antwort von Arsis vor 1 Jahr

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can't connect to some websites after update

pc working fine and after going to the store and restarting I cannot connect to my gmail accounts and a few other websites. Other pc's are fine. I could be wrong but I th… (Lesen Sie mehr)

pc working fine and after going to the store and restarting I cannot connect to my gmail accounts and a few other websites. Other pc's are fine. I could be wrong but I think I allowed a ffox update to 74.0 which would have installed with that restart. Pages are 100% white. I can go to gmail and sign in but it goes to the same blank page. I tried clearing cache and cookies, no go. Restated ffox and even the whole pc. I do not want to possibly mess up things worse with my browser. Could this be caused by the update and how do I fix it without making a mess?

Gefragt von helpful55 vor 2 Jahren

Beantwortet von jscher2000 - Support Volunteer vor 2 Jahren

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NEW UPDATE - Didn't solve - Ebay does not work with Firefox 74.0 (Windows)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser. Still looks like some parts of the page don't load, tried all the individual line items in 'pa… (Lesen Sie mehr)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser.

Still looks like some parts of the page don't load, tried all the individual line items in 'page info' without success.

Seems to forget that the security was overwritten.

Gefragt von irishtoon vor 2 Jahren

Beantwortet von jscher2000 - Support Volunteer vor 2 Jahren

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Google Maps not able to Access Location

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on … (Lesen Sie mehr)

My google maps is unable to access my location even though I have allowed location access from Firefox preferences/settings. The blue target button (Current Location) on Google maps is greyed out, and when I hover over it it says that access is not allowed. Even though when I'm in google maps, the Address bar shows that my location access is allowed, as well as in the Firefox settings. I have refreshed the window multiple times, restarted Firefox, cleared all cookies, and restarted my computer. I've also toggled the enhanced tracking protection in the address bar to off, restarted the browser, still not working. Everything in the settings tells me that access is allowed, yet google maps still tells me that it is denied. Has anyone had this problem, or know of a workaround or how to fix this? Thanks! (Working on Firefox 75. with a MAC)

Gefragt von factorfineart vor 2 Jahren

Beantwortet von factorfineart vor 2 Jahren

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Twitter on Firefox missing functions

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:… (Lesen Sie mehr)

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

  • I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
  • Notifications do not go away even when I view them
  • Any tweets I have cannot be deleted
  • Any info on my profile cannot be changed
  • I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Gefragt von mcpherson.angus vor 2 Jahren

Letzte Antwort von Kiki vor 1 Jahr

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Firefox 76 back button does not return to exit location (ie returns to top of page) in SAFE MODE

Ever since the upgrade to Firefox 76.0 on Windows 10 Pro ... sometimes I click on a link ... then click on the back button ... I am returned to the top of the page instea… (Lesen Sie mehr)

Ever since the upgrade to Firefox 76.0 on Windows 10 Pro ... sometimes I click on a link ... then click on the back button ... I am returned to the top of the page instead of the location from which I exited the original page

I have seen this reported several times ... with the workaround of Open Link in New Tab (which I have had to use for YouTube for several years) ... but now all pages (including my own) ... exhibit this problem

I have started Firefox in safe mode as well as with all plugins disabled ... and the results are the same

The page in question is my BOOKMARKS.html from this or any other profile ... if that helps

Gefragt von dicecollector vor 2 Jahren

Beantwortet von dicecollector vor 1 Jahr

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Going to YouTube with Firefox, it will redirect me from the Home page, to a random suscription page.

Each time I go to YouTube, with Firefox, it will redirect me from the Home page to a random subscription channel. If I click on Home, it will not remain there, but redire… (Lesen Sie mehr)

Each time I go to YouTube, with Firefox, it will redirect me from the Home page to a random subscription channel. If I click on Home, it will not remain there, but redirects me every time. Disabled AdBlocker, but with no success. Do not have this problem if I use Edge or IE.

Gefragt von David Florence vor 2 Jahren

Beantwortet von McCoy vor 2 Jahren

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Website custom font not rendering all letters correctly in Firefox 75.0

I have a website with custom font that is stored locally on server, and is defined in CSS file: @font-face { font-family: 'quicksandlight'; src: url('/static/fonts… (Lesen Sie mehr)

I have a website with custom font that is stored locally on server, and is defined in CSS file: @font-face {

   font-family: 'quicksandlight';
   src:  url('/static/fonts/Quicksand-VariableFont_wght.ttf') format('truetype'),
         url('/static/fonts/quicksand-variablefont_wght-webfont.woff2') format('woff2'),
         url('/static/fonts/quicksand-variablefont_wght-webfont.woff') format('woff');
   font-weight: normal;
   font-style: normal;

} Chrome is showing all letters in this font, and Edge and Firefox are showing most letters correct, but not B, D, T, P, R and X. What I know is that this is only happening on words that have "font-weight: bold" or "font_weight: 600", when it's set "font-weight: 400" all letters are renderd correctly. This is bugging me af, and if somebody can help to fix this, without need to change to lower font-weight, I would appreciate it.

Gefragt von karlo_kelis vor 2 Jahren

Beantwortet von jscher2000 - Support Volunteer vor 2 Jahren