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Why, why why?

Hello, Like I suppose any user of older systems (Macs...) that cannot be updated to a newer OS version and thus locked-in to an older Firefox browser I received an email… (Lesen Sie mehr)

Hello,

Like I suppose any user of older systems (Macs...) that cannot be updated to a newer OS version and thus locked-in to an older Firefox browser I received an email today:

"Don’t stop the sync. Upgrade your Firefox before March 31st."

Why, why, why??

Why would Mozilla take away this last little bit of usefulness after already having abandoned all updates to the browser itself? Why actively "fix" something that ain't broke in a why that does actually break it?

And don't give me the sacrosanctuous security argument please ;) - I never synced sensitive information, not even my browsing history. If security *is* the reason it should be hardly more difficult to disable/disallow just the syncing of that information at the server end. We're clearly speaking at a change on that end anyway, otherwise everyone NOT running the very latest version would be urged to update, not just users of v78 and older.

Anyway, I'm sadly aware of the fact this little rant or even a concerted action isn't likely to change anything, so what options are there? Any suggestions for browser extensions that provide syncing of bookmarks and maybe open tabs or even browser preferences?

Thanks!

PS: I'm posting this from another older system currently still running a Ubuntu 14.04 version that is in fact hardly younger than my Mac's OS but still enjoys Firefox updates...

Gefragt von RJVB vor 1 Tag

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Lost passwords

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename … (Lesen Sie mehr)

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

Gefragt von HalFx64 vor 2 Jahren

Beantwortet von cor-el vor 2 Jahren

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Firefox seemed to "sync" the DisableAppUpdate policy from a Windows public comp to my Linux personal comp. I don't want that.

I normally use Firefox desktop on my Linux computer. Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/syn… (Lesen Sie mehr)

I normally use Firefox desktop on my Linux computer.

Last week, I started using it on a public computer running Windows. I installed Firefox Portable and then logged/synced into my Firefox account on this Win computer. I noticed that in the Firefox Portable Windows “about:preferences” page, it says “Your browser is being managed by your organization”, which links to about:policies. In that “about:policies” page, it shows this https://i.imgur.com/JmD8nXg.png Policy Name: DisableAppUpdate Policy Value: true. Now I’m back on my Linux desktop computer and it also has this “managed by your organization” message in “about:preferences” and the same “about:policies” stuff. In other words, it appears that this policy was copied from the Windows public computer to my personal Linux computer. I don’t want that.

How can I undo this? And how can I block this sort of policy syncing?

Gefragt von Mozilla cheese vor 2 Jahren

Beantwortet von jscher2000 - Support Volunteer vor 2 Jahren

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Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way. Firefox prevented this page from loading in t… (Lesen Sie mehr)

Blocked by Content Security Policy

This page has a content security policy that prevents it from being loaded in this way.

Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

Gefragt von masum rana vor 2 Jahren

Letzte Antwort von FredMcD vor 2 Jahren

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changing account password

I've been attempting to snyc my desktop PC Firefox with my laptop Firefox. In the process, I'm able to log into my account on the PC, but none of the saved passwords I ha… (Lesen Sie mehr)

I've been attempting to snyc my desktop PC Firefox with my laptop Firefox. In the process, I'm able to log into my account on the PC, but none of the saved passwords I have for my account work. I am not able to see the current password on my PC account and am not able to change it without losing my data. In attempting to change the password, I used the Recovery Key which I had save some time ago but find that it is expired. In clinking on the options to generate a new key from within my account, nothing happens. How can I find or change the original account password and or generate a new recovery key after removing the old one? My primary desktop PC poses no problem in terms of access to my data etc. I am not able to see the password and consequently I am not able to sync my laptop without it.

Gefragt von kmass3 vor 2 Jahren

Letzte Antwort von cor-el vor 1 Jahr

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windows 11 unable to login sync

I was running Windows 10 on my new laptop. I was able to sync Firefox to my new laptop. The laptop then stated it could run Firefox at the system level. So, I allowed … (Lesen Sie mehr)

I was running Windows 10 on my new laptop. I was able to sync Firefox to my new laptop. The laptop then stated it could run Firefox at the system level. So, I allowed the new laptop to reboot and set it up. Firefox was working. Then I was forced to Upgrade Windows to V11. I was able to install Firefox and make it the default browser. But I was not able to get any of my bookmarks to open. I was not able get anything to open. Firefox stated it was able to sync but nothing was opening. I attempted to see my Firefox saved passwords and it would not open. I get no errors. So, I reset my Firefox login password to be able to send this request using Edge. Now my Firefox will not allow me to sync as it is not prompting me for my new password.

How do I get access to my saved passwords within firefox?

Thanks

Gefragt von matgp11 vor 1 Jahr

Letzte Antwort von matgp11 vor 1 Jahr

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Lost my backup data.

Hello, today while reinstalling my Firefox ,despite data sync was enabled on my account, I lost all data like: custom look, bookmarks and saved passwords. Here is my ques… (Lesen Sie mehr)

Hello, today while reinstalling my Firefox ,despite data sync was enabled on my account, I lost all data like: custom look, bookmarks and saved passwords. Here is my question: Is there any chance to bring that data back? I've tried to get my Bookmarks from backup and synchronizing data few times but it seems that account lost it. Thank you in advance. rudawiksa

Gefragt von rudawiksa vor 1 Jahr

Letzte Antwort von Paul vor 1 Jahr

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bookmark data transfer to another desktop

How can I transfer Browsing data like bookmarks, etc from my old laptop to the new one? I have logged in, sync is on however, I can't find the data transfer option. Both… (Lesen Sie mehr)

How can I transfer Browsing data like bookmarks, etc from my old laptop to the new one? I have logged in, sync is on however, I can't find the data transfer option. Both are desktop so scan dose not work.

Gefragt von Penguin vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

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Netfflix no longer works on Firefox

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help. … (Lesen Sie mehr)

Netflix no longer works on Firefox. After chatting with their help, I tried it on Google Chrome and it works just fine there. But I want to use Firefox. Can you help.

Gefragt von tonizap vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Change email assigned to account

I have lost access to my email account. Actually alias yandex.ua doesn't work for now, because of war in Ukraine. Can I change email associated to my account to ... @lond… (Lesen Sie mehr)

I have lost access to my email account. Actually alias yandex.ua doesn't work for now, because of war in Ukraine. Can I change email associated to my account to ... @londra.dev?

Gefragt von illia.lubenets vor 1 Jahr

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Jahr

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Lost synced bookmarks in both PC and Android device

Hi, I haven't use Firefox on my PC (windows 10) for a while, and sometime I use it on my Android device. Today I 've opened it and got the 97 version update, but the Sync… (Lesen Sie mehr)

Hi, I haven't use Firefox on my PC (windows 10) for a while, and sometime I use it on my Android device. Today I 've opened it and got the 97 version update, but the Sync for bookmark is not working. I 've checked the Firefox app on my Android device, and still see all the bookmarks. After a few time hitting "sync button" on both devices, now they are all gone! I read somewhere the Sync function is not intended to be Backup, but I had experience in the past while reinstalling Firefox, or even reinstalling OS, the Sync still works well. So what could be the problem now? Are there any way to recover my bookmarks, from my PC or Android device or even they could be saved somewhere in the cloud? Thanks in advance.

Gefragt von daolegiang93 vor 1 Jahr

Letzte Antwort von daolegiang93 vor 1 Jahr

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Firefox sync stopped working since yesterday for my account.

Alright, this is quite frustrating to say the least, and hopefully will not lead me to abandon Firefox once and for all -- third strike, you're out kind of thing. So, si… (Lesen Sie mehr)

Alright, this is quite frustrating to say the least, and hopefully will not lead me to abandon Firefox once and for all -- third strike, you're out kind of thing. So, since yesterday, my Firefox account will not sync properly. I've lost all my tabs, and none of my extensions are syncing and loading. History is lost too. What gives? Here is the most recent error log:

1646751903906 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1646751910677 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1646751912597 Sync.RemoteTabs INFO _refetchTabs was done recently, do not doing it again 1646751912598 Sync.RemoteTabs INFO Generating tab list with filter 1646751912598 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs. 1646751915253 FirefoxAccounts INFO fetching updated device list 1646751915270 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices 1646751915494 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices 200 1646751915494 Hawk DEBUG (Response) /account/devices: code: 200 - Status text: OK 1646751915494 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -494 1646751915495 FirefoxAccounts INFO Got new device list: 46adf9e3eb8d351765f8b0a3dc215545, 71bca1fa7d4e60620e9988210d3a4563, 73815228d2ad1e96efbd8e28c5d991b6, 79a0f131cba50401b6ca7efa245ceafd, 7c2001f882cfebb6db23b20315f60761, bb91e4d48c5b9ed18335323d106b10a8 1646751915495 FirefoxAccounts INFO updating the cache 1646751931850 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1646751931850 FirefoxAccounts DEBUG fxa_status received 1646751931850 FirefoxAccounts DEBUG service: 30b11ae57025e70b 1646751931850 FirefoxAccounts DEBUG is private browsing: false 1646752033136 Sync.RemoteTabs INFO Generating tab list with filter 1646752033136 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs. 1646753560707 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1646753563093 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1646755513333 Sync.Service DEBUG User-Agent: Firefox/97.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.99.0.20220304162637.desktop 1646755513333 Sync.Service INFO Starting sync at 2022-03-08 08:05:13 in browser session WUJzEqo4fuqR 1646755513333 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1646755513338 Sync.Status INFO Resetting Status. 1646755513338 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1646755513339 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1646755513339 FirefoxAccounts DEBUG getOAuthToken enter 1646755513339 FirefoxAccounts TRACE getCachedToken returning cached token 1646755513339 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1646755513340 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1646755513341 Sync.SyncAuthManager INFO Getting sync key 1646755513341 Sync.SyncAuthManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1646755513341 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1646755513341 FirefoxAccounts DEBUG getOAuthToken enter 1646755513342 FirefoxAccounts TRACE getCachedToken returning cached token 1646755513342 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1646755513342 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1646755513342 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1646755513373 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile failed: 2152398878 - NS_ERROR_UNKNOWN_HOST 1646755513373 FirefoxAccounts ERROR Background refresh of profile failed: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_UNKNOWN_HOST\" nsresult: \"0x804b001e (NS_ERROR_UNKNOWN_HOST)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 488\" data: no]"} 1646755513375 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 failed: 2152398878 - NS_ERROR_UNKNOWN_HOST 1646755513375 Sync.SyncAuthManager ERROR Non-authentication error in _fetchTokenForUser: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.js:39:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.js:62:16 _tokenServerExchangeRequest@tokenserverclient.js:241:13 1646755513376 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1646755513376 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1646755513377 Sync.SyncAuthManager ERROR Failed to fetch a token for authentication: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.js:39:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.js:62:16 _tokenServerExchangeRequest@tokenserverclient.js:241:13 1646755513377 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1646755513389 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/166145285/info/collections failed: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1646755513390 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1646755513390 Sync.Status DEBUG Status.service: error.login.failed => error.sync.failed 1646755513390 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1646755513390 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=reschedule) 1646755513391 Sync.Telemetry INFO Early submission of sync telemetry due to changed IDs/NodeType 1646755513396 Sync.Service DEBUG Exception calling anonymous function: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available

Gefragt von adolfschneider vor 1 Jahr

Letzte Antwort von adolfschneider vor 1 Jahr

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transfering bookmarks from one computer to another

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks f… (Lesen Sie mehr)

I have two Macs with Firefox, A and B. I don't understand the sync. I have different bookmarks on firefox in computer A and computer B. I want to transfer the bookmarks from A to B, not vice versa. What is the process and sequence of signing in/syncing so that the bookmarks go from A to B and not from B to A? Thank you for your help.

Gefragt von jorge46 vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Another person to forget their password.

Hello, Is there any way to recover all login's, bookmarks, settings after changing my password on a new computer? I know why it happens, but I can prove through 2nd auth… (Lesen Sie mehr)

Hello,

Is there any way to recover all login's, bookmarks, settings after changing my password on a new computer? I know why it happens, but I can prove through 2nd authentication that it is my account. But I lost all data from at least 10 years of use. 
I do still have my old PC currently not on network 'thank the gods'. Is there a way to recover all the data through that? 

Thanks for any help.

P.S. I think this security feature should be able to be turned of by each user (at their own risk).

Gefragt von ElDakaTiger vor 1 Jahr

Letzte Antwort von ElDakaTiger vor 1 Jahr