Forum der Gemeinschaft Firefox

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Hello, I beg you to help me. I love firefox, I've been using this browser since my first time since I had. So I am REALLY old user, I think it's almost 10 years. So I had no idea about your rules about keys and if I restet my password all of my synchronization will be gone. I am using the same device that I had for 4 years, but I did a factory reset. Please take my data, I don't care about privacy and everything I just want to get my passwords and bookmarks that I had for almost 10 years. I beg you. You are my only hope to restore it. Please. I had so many passwords synch on my firefox account. I dont have any physical copy of those passwords. If they are gone I don't know what to do. Please help me.

I just installed the new Firefox version (131.0.2) and the installation gave me a new desktop lnk (the old one is still on the desktop). The new link (to an .exe file in "C:...\AppData\Local\Mozilla Firefox\browser") starts the new version of Firefox in its newborn virgin state, i.e., EVERYTHING from my previous version is missing.

The old link (which points to an identical .exe file in a completely different directory "C:\Program Files\Mozilla Firefox\browser" with same date stamp as the .exe file mentioned above) when executed results in an error message: Platform version '131.0' is not compatible with

                                                                                              minVersion >= 131.0.2
                                                                                              maxVersion <= 131.0.2

NOTE: The files in each of these two directories appears to be identical. I really want my old profile back.

HELP!

why everytime I tried to log in to any google apps using firefox, it always directing to

https://support.google.com/accounts/answer/32050?hl=en

my firefox browser is up to date, I've delete Clear cache & cookies too

Within the past week, when I access my AOL mail inbox, there has been a message asking if I want to make Firefox the default for AOL mail. See attached screen shots. Where did this come from? Is it something that FF did, or AOL mail, or an extension, or W11? FF is my default browser. Can I disable the message or what else should I do? So far the only thing I've done is to "say later" I look forward to anyone's comments. Thanks

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I use FF I see no AI results when using Google search and I've not added an AI overview block extension. Is there something different about FF that prevents AI results from showing without the need for an extension? I look forward to your comments. Thanks

I have a valid account with the San Francisco Chronicle. When I log in using Firefox 131.0.2 (aarch64) on my Macbook Pro Apple M1 Max Sonoma 14.6.1 the Chronicle site doesn't appear. It works fine using other browsers, for example Safari.

I get the following in the URL location:

https://realm.hearstnp.com/aGRuLnNhbmZyYW5jaXNjbw%3D%3D/c2ZjaHJvbmljbGUuY29t/1079/account/Login?returnurl=%2Fconnect%2Fauthorize%2Fcallback%3Fclient_id%3Dhdn.js%26redirect_uri%3Dhttps%253A%252F%252Fwww.sfchronicle.com%252Fhdn%252Fhrlm%252Fp%252Fcallback.html%26response_type%3Did_token%2520token%26scope%3Dopenid%2520email%2520hdn.sanfrancisco%26state%3Dc889c01efd36419f99283f12d8811efe%26nonce%3Db5f32f0407aa458e9aa07bc5abcccd6e%26acr_values%3DsiteId%253Asfchronicle.com%26trgid%3D1079%26tenant%3DaGRuLnNhbmZyYW5jaXNjbw%253D%253D%26siteid%3Dc2ZjaHJvbmljbGUuY29t%26thirdPartyCookies%3Dfalse%26prevousLocation%3Dhttps%253A%252F%252Fwww.sfchronicle.com%252F

Cannot clear browsing history. Delete page does not work. Clear recent history does not work.

I tried uninstalling and reinstalling but I think it automatically imported everything which was not desirable in this case.

Do not have account or sync so it is not pulling from either of those places

AI chatbot: Does the text I write and highlight in Firefox automatically get recorded even if the AI it is turned off?

I noticed that even if the AI is turned off, the check box for  "Show prompts on text select

Displays a shortcut to prompts when you select text. Firefox sends the text, page title, and prompt to the chatbot." is always checked and greyed out.

What gives Firefox folks of knowledge?

I have an account on a website I visit near-daily. Despite having both cookies for this website persist and the password supposedly saved, the last three times I've visited the website I've been logged out and the password is nowhere to be found. Having to switch between my password manager and browser is annoying beyond description.

(That's actually not true. I have quite a few choice descriptors for this program, but have chosen to omit them)

Ever since the update to version 131 (64-bit), I have found that Firefox's autofill feature is malfunctioning. When I try to autofill credit card details, it displays the details of the one card I have stored, but does not paste them in.

If I start typing them in manually on a web page it shows me that it already knows them, but if I stop typing and click on the displayed autofill it immediately forgets any characters I haven't just typed in.

Suggestions would be much appreciated (I now have 131.0.2 but the problem has not gone away). Many thanks.

On Win11.64, I noticed some weeks ago Firefox refusing to automatically open sites. I’ve also sites telling me that JavaScript is disabled. But javascript.enabled = true, in settings. I’ve renamed the folder to Firefox.old, and installed a fresh copy—though then ported bookmarks, etc. Same issues. I’ve cleared the cache. Same issues. Firefox in Private Window mode works fine. Any kindly help would be appreciated. Thanks

Trying to get on twitter, doesn't matter how I approach it I get redirected to a page that tells me my browser is not supported. Firefox is very much still listed as a supported browser.

Went through previous help discussions about this problem. I have made firefox forget twitter completely, and I've added it as an exception to enhanced tracking, neither of which have resolved the issue. I'm still only able to get to a page telling me my browser is not supported. It was working fine two days ago.

Any other suggestions?

Hi, Thank you for your help My two devices are connected and recognize each other. The bookmark sync works somehow but seems frozen 6 months ago. The new macos : 13.1 with firefox 131 The old mac os :10.11 and firefox 78 I don't understand and can't sort it out.

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

Hi

I was just scrolling through passwords on my Firefox password manager and found 2 passwords that didn't belong to me I deleted them but am now concerned as to how they got there. One was for 'piano vx' (https://auth.piano.io/u/login identifierstate=hKFo2SAwOXdxTTVPWVcxU0tOc25oUWVWWTNnMTBHRFRiY2NCRaFur3VuaXZlcnNhbC1sb2dpbqN0aWTZIF9YUG5IRDNmaTFLRnJSd0hlTHpTNE9jWmJ3YzZucEE0o2NpZNkgTmJJZVZxMkJ6ZkpzSjlQR1RxZTdqTmRxeVRvaGUyWjQ) I have scrolled down through my Firefox history and the only 'Piano vx' entries are from today when I was checking what the password was for. I have never visited that site before so could not have saved a password.

I cannot remember the other spurious one I deleted (as have had a general tidy up whilst I was there) but it gave my user name as 'scottish' which is something I would not use as I am not!

Can anyone shed any light on how these passwords which have not been generated by me are showing in my Firefox password manager please? I have run Microsoft Defender and Eset but neither showing any issues.

I have changed my Firefox password.

Many thanks Gill

I updated to 131.0.2 on a Win11 laptop. Now I am getting hit with frequent crashes involving web activities. I get a popup to submit the crash report but it fails with an "unable to submit report" message. I found a similar report that advised how to access the reports that spoke of a "submitted" folder. I do not find this folder, only multiple "pending" reports. They all contain only 10 bytes.

When I try to log into my bank now, I keep getting this message. I know it is a safe site but now I cannot log into my bank to get my banking done. Below is the message I keep getting. This is a Firefox problem. I can still log in with Chrome but I prefer Firefox. How do I fix this.

Secure Connection Failed

An error occurred during a connection to cibng.ibanking-services.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.