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How do I get rid of the Heur:trojan-Downloader.script.generic virus?

I use Zone Alarm Extreme Security to scan for viruses, etc. I just upgraded to the latest version on my Windows 8.1 PC. Almost every scan has found the Heur:trojan-Down… (Lesen Sie mehr)

I use Zone Alarm Extreme Security to scan for viruses, etc. I just upgraded to the latest version on my Windows 8.1 PC. Almost every scan has found the Heur:trojan-Downloader.script.generic virus in the same place. The path is as follows:

C:\Users\[user name]\AppData\Roaming\Mozilla\Firefox\Profiles\56zaeue3.default\extensions\staged\{b54cc223-b03f-4f2f-8cab-347ec67ab3fe}\bootstrap.js

ZA keeps treating the virus, but I want to get rid of it all together. I haven't been able to delete it because it is not visible in the folder location listed in the path. I've turned on view system/invisible files, but it is not visible. ZA tech support suggests reinstalling Firefox to see if that solves the problem, and if not, then a complete uninstall then reinstall of ZA.

I'm wondering if I can just delete the "staged" folder to get rid of the virus... The only extension I have added to Firefox is AdBlocker Ultimate, and I did that after the virus started showing up.

Has anyone else had this virus problem and if so, how did you solve it?

Gefragt von AdrianaG57 vor 22 Stunden

Letzte Antwort von ·´¯`·...¸>-)))º> ~dbben vor 21 Stunden

  • Gelöst

проблема в FireFox появляются артефакты и изменяются щрифты

Только в браузер FireFox происходят проблемы с изменениями шрифтов при отображении информации и отображением картинок. Проблема не статична, а динамична (картинка одна и … (Lesen Sie mehr)

Только в браузер FireFox происходят проблемы с изменениями шрифтов при отображении информации и отображением картинок. Проблема не статична, а динамична (картинка одна и та же может нормально отобразится а может быт в артефактах). в Chrome и Opera таких проблем нет. OS Windows переустановил, браузер поставил заново - проблема осталась.

Gefragt von sushka-27 vor 1 Tag

Beantwortet von TyDraniu vor 1 Tag

Unable to restore a password from Firefox browser

Hi everyone, I do need help on the following issue: I'm logged in my mailbox with Firefox browser. The password is saved and available in the browser settings. BUT. If I … (Lesen Sie mehr)

Hi everyone,

I do need help on the following issue: I'm logged in my mailbox with Firefox browser. The password is saved and available in the browser settings. BUT. If I try to enter it and log in from another device, the mail service says the password is wrong. I can't understand how it is possible. The browser should use one of the saved passwords for the authorization, right? Why doesn't it work outside this very browser?

MAYBE one day I changed the password in the mail service, logged in, BUT didn't refresh it in the browser settings? May the browser use some cookies, service files or something like that for authorization despite unactual password saved? If yes, then how is it possible to extract the true password out of those files?

I turned to the mail service support, but they can't help me, because I didn't enter my real name, phone number or something during registration that could help to check my identity. So the only opportunity to save my mail is to use the browser files somehow. I'm going to reinstall Windows and I will loose access to my mail forever in this case that would be very very bad.. ((( Please, help!

Gefragt von nrdmc vor 3 Tagen

Letzte Antwort von ·´¯`·...¸>-)))º> ~dbben vor 2 Tagen

  • Gelöst

I want to further increase the maximum reading speed in reader view mode

As shown in the attached image, I manually change max = "100" to max = "300" every time to increase the maximum reading speed in reader view mode. Is there a way to fix t… (Lesen Sie mehr)

As shown in the attached image, I manually change max = "100" to max = "300" every time to increase the maximum reading speed in reader view mode. Is there a way to fix this to max = "300"?

Gefragt von lsdoll02 vor 3 Tagen

Beantwortet von jscher2000 vor 2 Tagen

My laptop browser synced from my phone & history and some bookmarks are gone

I closed my laptop and left it on standby last night (May 1). I woke up this morning to find it needed to be booted up. Fine. I did this and noticed that I could not rest… (Lesen Sie mehr)

I closed my laptop and left it on standby last night (May 1). I woke up this morning to find it needed to be booted up. Fine. I did this and noticed that I could not restore my session from last night. I have Tab Session Manager installed but the regular Firefox session restore wasn't doing it either. I restored the session but the tabs were wrong. I checked. There is no May 1 record, only April 29th. So I'm missing tabs that I left open on purpose and need to get back to. I checked history to reopen my needed tabs but history was also overwritten.

I realized that the history I saw was from my phone. (iOS 14.5, iPhone 7) I did not tell my phone to sync Firefox.

I added some important bookmarks recently and also need to have access to my browser history on my laptop, as I don't use my phone for more than casual browsing, bringing up recipes while I cook, small things. All my important stuff is done on my laptop.

I tried searching and found something about adjusting Folder Options and looking for index.dat but that was unsuccessful. I thought maybe rebooting the PC might help, but no luck.

I already turned off history sync on my laptop browser and history/bookmark/tabs sync on my phone under sync settings.

Is there some way to get my browser on laptop to where it was yesterday?

Gefragt von Cmari vor 3 Tagen

  • Gelöst

cannot search

This is what I get when i try to do a search: https://secure.web-start-page.com/?partner=acer&src=omnibox&brw=ff&q=bbc+news It has been happening for abot 4-… (Lesen Sie mehr)

This is what I get when i try to do a search:

https://secure.web-start-page.com/?partner=acer&src=omnibox&brw=ff&q=bbc+news

It has been happening for abot 4-5 days now. Have never had any problems in the past.

Gefragt von wls3 vor 3 Tagen

Beantwortet von jscher2000 vor 3 Tagen

Getting error "Ad Blocker Detected!" while opening a website

I am unable to open the website "https://www.sonyliv.com/" I am getting the below error while opening the website: Ad Blocker Detected! Sure, Ad-blocking softwares does … (Lesen Sie mehr)

I am unable to open the website "https://www.sonyliv.com/"

I am getting the below error while opening the website:

Ad Blocker Detected!

Sure, Ad-blocking softwares does a great job at blocking ads, but it also blocks some useful and important features of our website.

For the best possible experience,please disable your Ad Blocker.

I have also attached the screenshot of the same. Any help to resolve the issue is appreciated.

Gefragt von biswa.blg vor 1 Woche

Letzte Antwort von cor-el vor 5 Tagen

no longer have 'print preview' with sizing options under 'file' in top task manager bar

i no longer have a 'print preview' option that allows me to resize something to be printed. how do find it / restore it to the choices under 'file'? -- note: am techno-… (Lesen Sie mehr)

i no longer have a 'print preview' option that allows me to resize something to be printed. how do find it / restore it to the choices under 'file'? -- note: am techno-incompetent; simple step-by-step answer needed

Gefragt von KathleenGifford vor 6 Tagen

Letzte Antwort von jscher2000 vor 6 Tagen

Firefox window controls disabled

The window controls for Firefox become disabled after a few minutes of using the latest version of firefox (88.0 64bit). Browsing continues to work, but you can't open/cl… (Lesen Sie mehr)

The window controls for Firefox become disabled after a few minutes of using the latest version of firefox (88.0 64bit). Browsing continues to work, but you can't open/close the main window, nor move it etc. Similarly, you can't dismiss pop-up windows.

Gefragt von markiebec vor 6 Tagen

about:preferences, about:addons and address bar not compact

Upgraded from 60.9ESR to 78.8ESR Tons of empty white space being wasted in my address bar drop down, and the preferences+addons pages now only occupy half the screen so I… (Lesen Sie mehr)

Upgraded from 60.9ESR to 78.8ESR Tons of empty white space being wasted in my address bar drop down, and the preferences+addons pages now only occupy half the screen so I have to scroll more to see all my options, click to fully read text boxes and open sub-menus?!

How can I make these things more compact? The Customize options don't affect them, though I've changed the "blow-up" address bar behaviour using policies.json.

Gefragt von neijyry vor 2 Wochen

Letzte Antwort von neijyry vor 1 Woche

On Firefox, I am logged in but can't remember my password.

On Firefox, I am logged in but can't remember my password. I can't login on my other devices or reset my password without my current one and if I reset I will loose all … (Lesen Sie mehr)

On Firefox, I am logged in but can't remember my password. I can't login on my other devices or reset my password without my current one and if I reset I will loose all my data. Please help

Gefragt von draftkit vor 1 Woche

Keyboard media keys enabled but don't work

Hi, I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 8… (Lesen Sie mehr)

Hi,

I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 88.0 on Windows 8.1, so according to this article it should be supported. The keys work on other apps. I've tried in troubleshooting mode as well, no luck. Any ideas?

Gefragt von Schistura vor 1 Woche

Letzte Antwort von Schistura vor 1 Woche

How Firefox has been acting since last couple of updates

I have a number of bookmarked pages. When I open a new window and then select the bookmarked page i want to open, FF switches tyo another ALREADY OPEN TAB and loads the p… (Lesen Sie mehr)

I have a number of bookmarked pages. When I open a new window and then select the bookmarked page i want to open, FF switches tyo another ALREADY OPEN TAB and loads the page there removing the page that was opened. EX: I use both regular FF and Private windows on my screen and switch from one to the other according to the loaded pages I am using. When I open a new tab in private windows and try to get FF to open a bookmarked page, it will switch to my open tabs under regular FF instead of opening the bookmarked page in the new private windows page it will REPLACE an open page. This happens a lot with my YouTube pages which I leave open during the day to listen to binaural beat music in the background while I am working. What's up with that? Why doesn't the bookmarked page open in a new private windows tab?

I also noticed that when I leave pages open during the day in both private and regular FF now (since the most recent update)and go back to them, I often have to reload the whole page instead of just allowing me to go directly to something on that page.

I have been dodging the most recent updates because with each new update there seems to be more and more CONTROL from your side, and less freedom on our side of the screen. Is this purposeful? If so, WHY?!!!

Gefragt von pwaiolena1 vor 1 Woche

Letzte Antwort von TerryN21 vor 1 Woche

  • Gelöst

3 issues: Crash Report- Passwords Not Saved - Restarting ++

Lately: these issues have popped up. I have all the FF updates. 1. I keep getting Crash Reports (never had thee before) 2. My passwords are not saved and I have to contin… (Lesen Sie mehr)

Lately: these issues have popped up. I have all the FF updates. 1. I keep getting Crash Reports (never had thee before) 2. My passwords are not saved and I have to continually re-enter, esp. on Twitter and IG 3. When I close my computer to Sleep, Windows keeps asking me to Update and Restart.

   When I do, it goes through the process and then says Windows could not Update and 
    is undoing the changes. Is it a conflict with FF?
    I have the Avast Secure Browser and their Support said I can uninstall it and it would
    not take away anything on my FF browser. True?

Thanks for any and all your help.

Gefragt von betsymy vor 1 Woche

Beantwortet von FredMcD vor 1 Woche

Initiating PayPal

When using Paypal to pay for a purchase, from EBAY, the login screen for Paypal hangs, is not displayed, It does work when using IE (last version). It did work properly… (Lesen Sie mehr)

When using Paypal to pay for a purchase, from EBAY, the login screen for Paypal hangs, is not displayed, It does work when using IE (last version). It did work properly up to a couple of weeks ago.

Gefragt von gshillington vor 1 Woche

Letzte Antwort von FredMcD vor 1 Woche