Forum der Gemeinschaft Firefox

I switched to Firefox from Chrome as my computer is too old (OS-High Sierra) and wouldn't support Chrome any more I've had to restart several times and each time I reopen Firefox, all my tabs are deleted. How can I prevent this and/or restore my tabs?

I am having an unusual problem with my main Firefox profile on Windows 10. The affected profile is:

C:\Users\Adam\AppData\Roaming\Mozilla\Firefox\Profiles\2giwv8i8.default-release-1746901618396

Firefox reports that this profile contains a user.js file. I cannot read, rename, move, modify or delete this user.js, even from an elevated Administrator CMD or PowerShell session. Attempts return “Access is denied.”

The unusual part is that Windows permissions appear correct. icacls shows my user account, SYSTEM and Administrators all have Full Control. The file is not encrypted, is not read-only, is not a reparse point, and Firefox is completely closed when I test it.

I also tested writing a new file directly into this Firefox profile directory and receive Access Denied. Other older Firefox profile directories on the same NTFS drive are writable, so the behaviour appears specific to certain Firefox profiles.

I have already performed a Firefox Refresh/reset, but the problem remains and user.js is still present.

I am investigating this because I am also experiencing unusual behaviour specifically with this main Firefox profile when using YouTube. Other Firefox profiles do not reproduce the same behaviour. I therefore want to completely eliminate any persistent profile configuration as a cause.

Can someone explain:

What could prevent access to an entire Firefox profile despite NTFS ACLs showing Full Control? Can Firefox, Firefox Sync, Enterprise Policies, an extension, or another Firefox mechanism protect or recreate user.js? Why would Firefox Refresh leave or recreate user.js? Is there an official/safe way to identify which preferences are being loaded from user.js when Windows itself refuses access to the file? Is there a way to reset all non-default preferences in this profile without losing bookmarks and saved passwords?

I can provide about:support, about:config, profiles.ini, ACL output and other diagnostics if required.

I would particularly appreciate advice on diagnosing why the profile directory itself returns Access Denied despite Full Control, rather than simply creating another profile, because I would like to identify the underlying cause.

Alors que je n’ai pas demandé de mise à jour une nouvelle page Firefox est apparu sur mon ordinateur, iMac Apple et tous les marque-pages personnelles et autres ont disparu, Que faire pour opérer la totalité de mon ancienne version dans ce nouveau navigateur,

For some reason firefox uninstalled on my computer, I genuinely do not know why. When reinstalling it, I have an old save from my backup of that morning (I have it setup that way). However, I do not remember this password whatsoever and I am freaking out a little bit since I have information on there and I am just trying to get it restored onto my account.

Any help would be appreciated.

I am at a complete loss on this. A recent firefox update has shifted all my site logins and passwords elsewhere in mystery and impossible to recover nor find them. I tried "Restore bookmarks, passwords and data from an old Firefox profile" but the profile is simply not there and the instructions completely haywire. I have nothing on the profile page. What have you lot done to make this completely unusable for the small person ? I thought I was computer savvy but now firefox is making things unnecessarily invisible and over-complex.

I'm using firefox in ubuntu. A couple of minutes ago Firefox crashed. I restarted to a completely new Firefox. All my tabs, extensions, saved passwords, etc. were gone. This happened to me a few weeks ago. That time I found a solution: find a back-up of the old profile and manually restore it. I tried to reproduce that solution this time, only to find that there are no back-ups at all of my previous session. Is there a solution to this problem?

Hello! Is it possible to recover older open tabs from a broken device that had sync activated? For a while they appeared in the hamburger menu in the top right, but now they suddenly disappeared, and under the "connected devices" I cannot click the device or anything. It went broken 2-3 months ago. Best wishes!

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks. I have reviewed all Firefox support to no avail. Nothing has worked.