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Xfinity Comcast News videos will play ad, but not play video in Firefox 47.0.1. I'm running Windows 10 and note they do play in MS Edge browser.

When I click onto Xfinity Comcast News Video Clips, the advertisement commercial will play, then the news clip loads with a continuous blue circle, but does not play. I… (Lesen Sie mehr)

When I click onto Xfinity Comcast News Video Clips, the advertisement commercial will play, then the news clip loads with a continuous blue circle, but does not play. I'm running Windows 10 and have downloaded latest adobe flash player. When I use Microsoft Edge Browser, both the advertisement and news clip in Xfinity Comcast news will play without any issues. Firefox is my default browser and prefer to keep it as default, but need help to fix this problem. Thanks, espJones 07-07-16

Gefragt von espJones vor 4 Jahren

Beantwortet von the-edmeister vor 4 Jahren

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Possible security flaw in Firefox 47.0.1 regarding orange "urgent update" screen ?

Many people seem to be reporting recently that they are getting an orange fake "Urgent Firefox Update" screen popping up and then a download box for firefox patch.exe or … (Lesen Sie mehr)

Many people seem to be reporting recently that they are getting an orange fake "Urgent Firefox Update" screen popping up and then a download box for firefox patch.exe or such. It is my impression that this may be a security flaw.

It tends to happen when I have several windows open with Facebook and newssites, and it happens very quickly so I can't be 100% sure what happens, but it is my impression that a new tab is created with the orange screen. It seems this happens without my clicking on anything, I may be just sitting there reading and suddenly this happens. I wonder if it is an exploit emanating from ads on these newssites that takes control of Firefox and gets it to make the new tab. If so this is very disturbing because I have my Firefox on quite secure settings, my Java is Never Activate, most of my plug-ins including Flash are Ask to Activate and I rarely do need to activate it. In addition, I am careful which websites I go to. I have Firefox up to date and on automatic update. Every time I start my computer I make sure Kaspersky has updated before I start browsing.

The exploit has happened 3 times in the past week including both yesterday and today. The first time, even though I did not click on the install dialog, Kaspersky detected a Dangerous Object being downloaded and quarantined it instantly. I then had Kaspersky delete it. It had downloaded to the AppData Local Temp folder. The second and third time, nothing happened immediately so I had time to look. I closed Firefox and it seemed that prevented those instances from downloading, as Kaspersky did not detect anything either instantly or after Full Scan.

I am wondering if this is a security flaw in Firefox and if I need to switch to Chrome. Any help would be appreciated In the meantime as I much prefer Firefox. I will limit my browsing to the most essential, avoid clicking on any links in Facebook and try to avoid newssites.

Gefragt von marie15 vor 4 Jahren

Beantwortet von marie15 vor 4 Jahren

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Facebook crashing Firefox 47.0.1 - Not present in Firefox 47.0

Signing into facebook and conducting a search for a person creates results tabbed as people, posts, etc. The content is dynamically refreshed as you scroll down when you … (Lesen Sie mehr)

Signing into facebook and conducting a search for a person creates results tabbed as people, posts, etc. The content is dynamically refreshed as you scroll down when you search for a particular person. Firefox 47.0.1 immediately crashes and goes to the crash reporter when you attempt to scroll down the dynamically refreshed search results. This behavior wasn't present in Firefox 47.0 or any other previous version I can recall. I've restarted Firefox in safe mode and the result is the same; Firefox 47.0.1 crashes in safe mode on facebook when you attempt to scroll down the search/feed results. So, the safe mode test tells me that the cause isn't my existing extensions.

Please, look into this as it makes Firefox nearly unusable for my desktop usage.

Gefragt von bolcrom vor 4 Jahren

Beantwortet von philipp vor 4 Jahren

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Password Manager does not do Google Accounts

I recently started using the Password Manager and it is really convenient! I am able to store and use passwords of most of the places that require a login. All but one. E… (Lesen Sie mehr)

I recently started using the Password Manager and it is really convenient! I am able to store and use passwords of most of the places that require a login. All but one. Even if I add my google account password to the manager, at the login prompt, unkile what happens for other websites, the manager does not enter the password.

Is this a known issue? Or is it just me?

Gefragt von vvk vor 4 Jahren

Beantwortet von vvk vor 4 Jahren

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Firefox is telling me that update version 47.0.2 is available, but I can't find any release notes or other info. Is this a real update?

Currently running 47.0.1 on WinXP. Within the last week, each time I start Firefox, I get a popup "bubble" informing me that an update (47.0.2) is available for download… (Lesen Sie mehr)

Currently running 47.0.1 on WinXP. Within the last week, each time I start Firefox, I get a popup "bubble" informing me that an update (47.0.2) is available for download and install. However, I cannot find any info about such an update - it's not listed among the "Firefox Releases". In addition, when the update window displays, there is a link to "additional information about this release" (release notes) that does not work.

Is 47.0.2 a real update or should I be concerned about a possible virus/malware?

Gefragt von nobigadiehl2me vor 4 Jahren

Beantwortet von philipp vor 4 Jahren

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Bitdefender tells me I have (24) vulnerabilities over (5) categories in FF version 47.0.1 -how can this be?

When I run a vulnerability scan using Bitdefender, it tells me that I have (24) vulnerabilities under the following categories: Execute Code: By exploiting this vulnerabi… (Lesen Sie mehr)

When I run a vulnerability scan using Bitdefender, it tells me that I have (24) vulnerabilities under the following categories:

Execute Code: By exploiting this vulnerability the attacker has the ability to execute code on the victim's system Gain Information: By exploiting this vulnerability the attacker has the ability to access information (usually files) on the victim's system Denial of Service: By exploiting this vulnerability the attacker can block access to certain resources or to the entire system Bypass: By exploiting this resource the attacker can gain access to a restricted resource without being required to authenticate Cross Site Scripting (XSS): By exploiting this vulnerability the attacker can inject malicious script code into web pages viewed by other users.

The vulnerability/threat level is given (3) red dots (with 4-5 red dots being the highest threat level).

These need to be fixed!

Gefragt von Bruder0069 vor 4 Jahren

Beantwortet von Bruder0069 vor 4 Jahren

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Most HTML5 support gone

Hello, Ever since installing a fresh copy of Windows 8.1 N Pro, all Firefox installations (latest, 47.0.1., 32bit, 64bit) have had extremely limited HTML5 support -- even… (Lesen Sie mehr)

Hello,

Ever since installing a fresh copy of Windows 8.1 N Pro, all Firefox installations (latest, 47.0.1., 32bit, 64bit) have had extremely limited HTML5 support -- even fresh installations with all user data manually removed from AppData and no plugins can't play must HTML5 videos (they automatically go to download).

I even get a "YouTube videos missing quality options on this browser" message. I've attached a screenshot of the YouTube HTML5 Video Player page and the error message.

This line seems suspicious and is probably the issue: "supportsHardwareH264": "No; Failed to create H264 decoder",

My laptop's got dual graphics and is running Firefox on Intel(R) HD Graphics 5500. All drivers (Nvidia & Intel) are latest.

Gefragt von 3sf98a vor 4 Jahren

Beantwortet von philipp vor 4 Jahren

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The New tab Jump page loads then goes blank

When I opened a new tab It used to load a jump page that had my basic history, and tiled thumbnails of sites that I had visited. Since the latest Update when I open the f… (Lesen Sie mehr)

When I opened a new tab It used to load a jump page that had my basic history, and tiled thumbnails of sites that I had visited. Since the latest Update when I open the first new tab, after restarting Firefox this page now loads, and then goes blank. This is apparently Cached, and now loads a completely blank page when manually open a new tab.

This happens every time I Restart Firefox.

I used that Page to visit my Frequented sites.

Gefragt von Itsune9tl vor 4 Jahren

Beantwortet von Itsune9tl vor 4 Jahren

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Can't order on some websites. 'Add to cart' and 'delete or trash' icon missing

In the past two days, I tried to order things online. The 'add item' icon didn't show up. This went on for 3 days. I finally had to use... (hold your breath), IE or Ed… (Lesen Sie mehr)

In the past two days, I tried to order things online. The 'add item' icon didn't show up. This went on for 3 days. I finally had to use... (hold your breath), IE or Edge. (Yikes! Dont' want to use that).

Then today when trying to order a AV (Anti-Virus) product from Kaspersky, there was no 'trash' button or 'delete' button. Seems like something is definitely wrong. Maybe a 'pop-up' blocker, or something else causing this? Don't know.

Gefragt von Rick-F vor 4 Jahren

Beantwortet von Rick-F vor 4 Jahren

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Can't load https://www.usajobs.gov/ sign in. Secure connection failed. Many attempts failed to fix. Please follow up w me

To whom it may concern, I just moved from Bali to the states and expected some hassle to log into sites, it happened as expected and that's ok. Followed all the instruct… (Lesen Sie mehr)

To whom it may concern, I just moved from Bali to the states and expected some hassle to log into sites, it happened as expected and that's ok. Followed all the instructions from a few different pages, changing date time zones, refreshing firefox, etc... Yes, still the same message keeps popping up every time I try to log into the website in the subject.

Also, your website doesn't take you directly to a page that shows a user how to fix the problem shown on the screen- not user friendly.

Attached is a screenshot of the message. Please advise me on what to do. I work on peoples resumes from this website and have deadlines approaching rapidly. Please email me if needed- you should already have that information. Thank you in advance for any help you can offer.

Gefragt von THANKSFORTHEHASSLE vor 4 Jahren

Beantwortet von philipp vor 4 Jahren

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how do I transfer Microsoft Outlook Mail which is in Internet Explorer to Firefox?

Am brand new to Firefox. I would like to have my Microsoft Outlook Mail transfer to Firefox. Is this possible? Internet Explorer is where my mail is located now. It i… (Lesen Sie mehr)

Am brand new to Firefox. I would like to have my Microsoft Outlook Mail transfer to Firefox. Is this possible? Internet Explorer is where my mail is located now. It is too slow and sluggish as well as stops working frequently. Therefore, want to use Firefox.

Gefragt von sunnyjones vor 4 Jahren

Beantwortet von jscher2000 vor 4 Jahren

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WHY WON'T COMPUTER DOWNLOAD & INSTALL THE LATEST VERSION?

I had an error message XPCOM. I went to my program files & removed all the Mozilla Firefox files. I then download & install Firefox via my Internet Explorer 9 B… (Lesen Sie mehr)

I had an error message XPCOM. I went to my program files & removed all the Mozilla Firefox files. I then download & install Firefox via my Internet Explorer 9 Browser. It installs the version 43.0.1. I close & restart Browser & then check for updates. It then installs version 47.0.1 & tells me "Firefox is up to date". I had version 48.0.1 before I had this problem.

Gefragt von hgw53t vor 4 Jahren

Beantwortet von philipp vor 4 Jahren

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The map feature on weather channel doesn't work. The rest of the website works and on my other computer it works fine on Firefox. Did I change anything?

Was using the weather channel website. Everything worked well then the map feature stopped working. It works on my other computer using Firefox but I must have changed so… (Lesen Sie mehr)

Was using the weather channel website. Everything worked well then the map feature stopped working. It works on my other computer using Firefox but I must have changed something on this computer. Any suggestions???

Gefragt von cheyna1 vor 4 Jahren

Beantwortet von cor-el vor 4 Jahren

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Server Not Found (Yup. Another one)

Hi wonderful Support People, I know this fault has been raised innumerous times previously. But for me? Currently a problem. My 'Server Not Found' error has increased gr… (Lesen Sie mehr)

Hi wonderful Support People,

I know this fault has been raised innumerous times previously. But for me? Currently a problem.

My 'Server Not Found' error has increased greatly in frequency since moving across to Windows 10 x64 (from Win 7 x64), which simultaneously included installing a new version of Firefox in early June and subsequently updated to current 47.0.1.

At first I blamed the websites themselves (server down?), but as it became more persistent I tested the same website with a different browser and all was fine.

I have attempted almost all the suggestions listed in the FAQ Help section topic for this error type (including turning off Firewall, Disabling all browser extensions & add-ons, clearing Cache, DNS Prefetching, Checked for Malware). The only step I have yet to take is "Reset Firefox" due to it's last resort nature.

Often a website that cannot be accessed due to "Server Not Found" can successfully be accessed a short time later (within 30 minutes) without adjusting a single browser or system setting.

It's not a constant problem as 95% of the time websites connect without issue, but it is a problem.

Yours faithfully, Jason

Gefragt von JBG84 vor 4 Jahren

Beantwortet von Wesley Branton vor 4 Jahren

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Firefox help screen says it is up to date but is it

I believe the latest version is 48.0.2 but I have 47.0.1 and it says up-to-date and doesn't give option to update. Not had this problem in the past. I opt for Firefox to … (Lesen Sie mehr)

I believe the latest version is 48.0.2 but I have 47.0.1 and it says up-to-date and doesn't give option to update. Not had this problem in the past. I opt for Firefox to notify me of updates but not auto install. I have done it this way regularly in the past. Do I have to download and reinstall the new version on top of what I have.

Gefragt von LenW vor 4 Jahren

Beantwortet von James vor 4 Jahren

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Uregent Firewfox download contained "peemoteenfidelity.net.exe, Webroot said it was a threat. Did not istall. What is this?

Was reading an article from msn.com An urgent Firefox download screen popped up and downloaded the .exe file "peemoteenfidelity.exe Webroot immediately popped up a threa… (Lesen Sie mehr)

Was reading an article from msn.com

An urgent Firefox download screen popped up and downloaded the .exe file "peemoteenfidelity.exe Webroot immediately popped up a threat detected box. Checked Webroot report. and it appears it was not installed as I did not click the file that was downloaded. I deleted the download from the the download arrow that is in the top bar. Neither Google or Bing did not show any information about the file. Any ideas? And should I be worried about compromised security?

Gefragt von pkomar_mozilla vor 4 Jahren

Beantwortet von Moses vor 4 Jahren

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Closing Multiple Tabs selection does not work

Re: TABS - Warn me when closing multiple tabs "Warn me when closing multiple tabs" - IS UNCHECKED - yet I am CONSTANTLY presented with the warning whenever I attempt to … (Lesen Sie mehr)

Re: TABS - Warn me when closing multiple tabs

"Warn me when closing multiple tabs" - IS UNCHECKED - yet I am CONSTANTLY presented with the warning whenever I attempt to "Close Tabs to the Right or "Close Other Tabs".

How do I make this WORK ? - instead of constantly badgering me with the unwanted warnings from the option which I have CHOSEN (by selection) to manage appropriately - (AS offered by Firefox. TABS - Warn me when closing multiple tabs). It is UN-checked, yet it STILL presents the warnings.

Gefragt von soon2beam vor 4 Jahren

Beantwortet von jscher2000 vor 4 Jahren

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When I click on "home" button FF opens a new window instead of opening the homepage in the selected tab. Is there a fix?

When I click on "home" button in the toolbar normally FF opens the homepage in the selected tab. But after it is running for some time the behavior changes - it starts to… (Lesen Sie mehr)

When I click on "home" button in the toolbar normally FF opens the homepage in the selected tab. But after it is running for some time the behavior changes - it starts to open a new window when the "home" button is clicked. After restart it opens homepage in the selected tab as expected.

When it opens a new window if I navigate from the home page and then click "home" button in this new window - it opens the homepage in the selected tab (as expected).

Is there a fix for this?

Gefragt von ovkhasch vor 4 Jahren

Beantwortet von ovkhasch vor 4 Jahren

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Firefox testpilot won't work in my browser

I created an account for the Firefox Testpilot feature (as it sounds really interesting). After signing in i then proceed to install the Test Pilot add on. After successf… (Lesen Sie mehr)

I created an account for the Firefox Testpilot feature (as it sounds really interesting). After signing in i then proceed to install the Test Pilot add on. After successfuill installation i then click "Choose Your Features". This then brings me back to a page asking me to install the Test Pilot add on again. It then becomes a continous loop of installing/reinstalling.

Gefragt von fireflyg3ntyuk vor 4 Jahren

Beantwortet von the-edmeister vor 4 Jahren

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Losing bookmark folders more and more often.

Greetings. I run the latest Firefox on Win7/64 with only three add-ons (Flash Video Downloader, Ghostery, Skype). Of these, only Ghostery really matters to me. If there i… (Lesen Sie mehr)

Greetings. I run the latest Firefox on Win7/64 with only three add-ons (Flash Video Downloader, Ghostery, Skype). Of these, only Ghostery really matters to me. If there is any real evidence that any of these is causing my problem (please see below), then I'll be happy to discard it/them and prove you right.

Please forgive my detailing my environment, but I've learned the hard way that I'll be slammed if I don't. The next few paragraphs describe my context. Please bear with me.

My PC is not state-of-the-art but still hums: Dell XPS 8300 heavily modified, i7-2600@3.4GHz, 16GB RAM, Crucial 960GB SSD, WD 3TB Black user data, AMD Radeon R9 200, User Experience 7.6. Yes, I do run Win10, but only under VMware Workstation v12 Pro. Let's not go there. Thank you.

I learned years ago to relocate my Mozilla FF/TB profiles to my user data drive and back them up daily. Yes, I have recreated my FF environment more than once by creating a new FF profile - but always based upon a previous JSON file. Only FF settings and bookmarks matter to me. I can recreate settings in 10 seconds. The only real issue is bookmarks. Perhaps there is a more substantive recovery mechanism that you can suggest? Further, I manually back up bookmarks daily (both JSON and HTML). Yes, I know how to Bookmarks > Show All Bookmarks > Import and Backup > {Backup...,Restore,Import Bookmarks from HTML...,Export Bookmarks to HTML...}. I use these features SEVERAL times per day. The problem, of course, is granularity: these features are "all or nothing". The issue lies below.

Over the years, I've built up over 6,000 bookmarks in ~300 top-level folders with decent distribution across lower-level folders. I have few sub-trees with more than 50 bookmarks in a leaf folder. Yes, I know something about unbalanced tree structures. FWIW, It's clear that I'm beginning to tax the FF bookmark system: about a year ago, despite all apps on SSD, launching FF and rendering the left pane of top-level bookmark folders has gone from virtually instantaneous (< 250ms) to 3-5 seconds. Perhaps a red flag?

On average, I add 25-100 bookmarks daily: mostly (in these trying days of political madness :-) somewhere in a 3-tier tree (politics > 2016 Presidential campaign > {Hillary Clinton, Donald Trump, SCOTUS, whatever}... but always a dozen or so in other established folders (health, computing, photography, whatever).

So... FINALLY (don't you hate that adverb in headlines?) to my issue. I'll try to save a bookmark to some (sub-)folder... only to see that it's missing. That (sub-)folder is never the last - even (N-)penultimate - that I might have accessed that day. Today, for example, when finally I've had enough and decided to appeal to you experts, I had saved several DOZEN bookmarks in politics/computing/Tesla/whatever and then tried to save another in "health"... only to discover that it... was. not. there.

I won't try to detail the deficient recovery process that one must undertake in these situations. I guess I would be - grudgingly - willing to search back in my daily JSON/HTML backups to find that last extant instance of "health" (in this case)... but JSON files - as far as I am aware - do not appear to be easily decomposable into (folders and folders of folders of) bookmarks. Of course, I can open the full bookmarks HTML backup file in MS Word... but toward what end? Is there some simple trick - of which I am unaware - whereby I could clip an HTML segment of (folders and folders of folders of) bookmarks and re-insert it into my current Firefox bookmark structure?

So. Here is my hierarchy of needs:

1. FF bookmark manager should just work: not lose (folders of) bookmarks. Well, no doubt, of course, the crowd will slam me that it's all my fault. OK. If so, how? I am willing to learn better how to use Mozilla Firebox bookmarks. But how?

2. Failing that, how can I clip a now-missing bookmark folder (quite likely with a significant bookmark folder tree beneath) from yesterday's JSON/HTML files and re-import it to repair today's data base?

3. Failing that, what are my options? Frankly, I'm now looking at switching browsers, using Evernote/Word/Notepad/bookmarkmanagers to manage bookmarks, etc. Early research suggests greatly reduced reliability and user experience in all of those scenarios.

Thank you for your patience. I am a retired software engineer (but never at the web level) and would be happy to participate in whatever debugging/logging/alternative trial(s) that might resolve this situation. Frankly, I've reached the point where I can no longer trust Firefox!

Best regards,

  ...milo47

Gefragt von milo47 vor 4 Jahren

Beantwortet von FredMcD vor 4 Jahren