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I had to reinstall Firefox, and now I have no search engine. There are none listed in Options:Search, and I cannot even do a search from the location bar.

When I tried to launch Firefox this evening, I got an error message saying "Could not find Mozilla runtime" (even though it worked fine this morning). Following a sugges… (Lesen Sie mehr)

When I tried to launch Firefox this evening, I got an error message saying "Could not find Mozilla runtime" (even though it worked fine this morning). Following a suggestion on the help forum, I uninstalled and reinstalled Firefox. That solved the problem, but now I have no search engine; clicking the spyglass icon gives me nothing, and if I type a search term into the search bar and click the arrow (or hit Enter), nothing happens. When I open the menu and go to Options:Search, there are no search engines listed -- not even a default! When I try to add one, nothing happens. Also, I am unable to do a search from the address bar; when I type or paste a phrase or URL into the address bar and try to search, nothing happens. I am reduced to going to the Google home page and typing in a search term or a URL in order to do any web browsing. Help!

P.S. I am a senior citizen and admittedly ignorant as to anything but basic computer terminology and operation, so please (if possible) keep it simple! :-)

Gefragt von guycolbyiv vor 5 Jahren

Beantwortet von cor-el vor 5 Jahren

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Options not saved when I exit Firefox

I set my homepage to google , to appear on start-up , and cookies to be valid till they expire , press OK , happily surf the net , close firefox , and all my choices have… (Lesen Sie mehr)

I set my homepage to google , to appear on start-up , and cookies to be valid till they expire , press OK , happily surf the net , close firefox , and all my choices have gone out the window. Start with a blank page , I select home and get the firefox star page , and cookies are valid till I close Firefox. Running on 64-bit Windows 7 home premium , update every time Firefox publishes an update , what am I doing wrong , thanks in advance , Ron

Gefragt von PiecesofEight17 vor 5 Jahren

Beantwortet von PiecesofEight17 vor 5 Jahren

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automatically sign off after few minutes from webpages logged in in 36.0.4 version

i upgraded firefox version to 36.0.4 in maverick . it asks for separate login to gmail-chat though i am already logged in gmail. it logs out my account automatically afte… (Lesen Sie mehr)

i upgraded firefox version to 36.0.4 in maverick . it asks for separate login to gmail-chat though i am already logged in gmail. it logs out my account automatically after few minutes. not only in gmail, but from facebook also. should i go with older version or what to do ?

Gefragt von srikanta vor 5 Jahren

Beantwortet von jscher2000 vor 5 Jahren

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When printing from Fire Fox all my printed documents come out real small. How do I fix this. If I use IE everything prints fine.

The actual text that is on the page is shrunk down to a unreadable size. The header & footer are normal size. Every thing printed is centered on the top of page. The … (Lesen Sie mehr)

The actual text that is on the page is shrunk down to a unreadable size. The header & footer are normal size. Every thing printed is centered on the top of page. The printed size is about 3.5" x 5". The attached sample is on 8.5 x 11" paper

Gefragt von Tom52 vor 5 Jahren

Beantwortet von jscher2000 vor 5 Jahren

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block a page

this page (http://www.jsboffer .com/ flv/us/index.html?sid=583&dv1=ad576-us&kw1=ad576-us-lm&uuid=f0ff399b-57c6-4f18-4c4f-6b29101fe8f1) keeps popping up and i … (Lesen Sie mehr)

this page (http://www.jsboffer .com/ flv/us/index.html?sid=583&dv1=ad576-us&kw1=ad576-us-lm&uuid=f0ff399b-57c6-4f18-4c4f-6b29101fe8f1) keeps popping up and i know its a fake and so do you i cant lok at stuff with out being redirected to that page how can i block it once and for all

Gefragt von johnsnider665 vor 5 Jahren

Beantwortet von jscher2000 vor 5 Jahren

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ssl_error_rx_unknown_record_type

I keep getting this pop up box saying: An error occurred during a connection to support.mozilla.org. SSL received a record with an unknown content type. (Error code: ssl_… (Lesen Sie mehr)

I keep getting this pop up box saying:

An error occurred during a connection to support.mozilla.org.

SSL received a record with an unknown content type.

(Error code: ssl_error_rx_unknown_record_type)

Gefragt von mourningair777 vor 5 Jahren

Beantwortet von mourningair777 vor 5 Jahren

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Why does plugin-container.exe so often crash when closing PDF files?

When I load multiple PDFs in Firefox to check their content for errors one by one, closing one PDF tab to reveal another PDF tab very often causes plugin-container.exe to… (Lesen Sie mehr)

When I load multiple PDFs in Firefox to check their content for errors one by one, closing one PDF tab to reveal another PDF tab very often causes plugin-container.exe to crash, which means I have to reload each remaining PDF tab to view the remaining files. This of course defeats the purpose of opening more than one at a time, and actually adds about 5 times as many clicks to the whole process because I have to clear the error and reload each page, then it might happen again or might not. It doesn't happen every time I close a PDF, but about 1 in 4 times.

I realize I have two versions of Acrobat installed (Acrobat 9.5.5 and Reader 11.0.10), and thus two Firefox plugins, but for the record this same thing happens on other computers that just have Reader or just have Acrobat, so it's not an issue of conflicting plugins. Though I did notice you aren't allowed to disable just one or the other -- deactivating one deactivates both. At first it seems not to, but if you reload the plugins page, you'll see both are actually off.

Windows coughs up the following error report when plugin-container.exe crashes, but Firefox says nothing, I guess because the plugin-container is a standalone app:

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	plugin-container.exe
 Application Version:	36.0.4.5557
 Application Timestamp:	550d0883
 Fault Module Name:	xul.dll
 Fault Module Version:	36.0.4.5557
 Fault Module Timestamp:	550d07d2
 Exception Code:	c0000005
 Exception Offset:	011f734a
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

Appreciate any help available in resolving this crash.

Gefragt von AusChron vor 5 Jahren

Beantwortet von AusChron vor 5 Jahren

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Forgotten sync password and can't find the "forgot password" button/link in option-sync tab.

Mozilla firefox help database instructed us to access option-sync tab as follow to reset password 1. Click the menu button New Fx Menu and choose Options. 2. On the Sync … (Lesen Sie mehr)

Mozilla firefox help database instructed us to access option-sync tab as follow to reset password 1. Click the menu button New Fx Menu and choose Options. 2. On the Sync tab, click Sign in to open the Sign in page. 3. On the Sign in page, click Forgot password? Firefox will send you a reset email. 4. Follow the instructions in your reset email to change your password.

but in my firefox 36.0.4 there isn't any Sign in link, just Manage firefox account link. Clicked Manage to open manage account page, still can't find "Forgot password" link as stated above. So how do we reset password to sync? Please advise anyone.

Gefragt von loyheng vor 5 Jahren

Beantwortet von Sashoto Seeam vor 5 Jahren

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Firefox crashes

Hello, I don't know when it started but it wasn't after an addon or something, it just started crashing at startup. I uninstalled it and removed the folder firefox from %… (Lesen Sie mehr)

Hello, I don't know when it started but it wasn't after an addon or something, it just started crashing at startup. I uninstalled it and removed the folder firefox from %appdata%/mozilla.

This is the latest report ID bp-f9175464-6dc7-49c9-9644-103a62150323

I can start it in safe mode.

Gefragt von khestal vor 5 Jahren

Beantwortet von user293 vor 5 Jahren

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Since last update 22 Mar, when opening Firefox, message - Script: chrome://sitefinder/content/aff.js line 81> eval:23 and then asks if I want to debug

Am getting constant request about debugging script: see the Script message above. This has only started since the last update of Firefox 22 Mar 2015. What can I do to sto… (Lesen Sie mehr)

Am getting constant request about debugging script: see the Script message above. This has only started since the last update of Firefox 22 Mar 2015. What can I do to stop this?

Gefragt von telliott vor 5 Jahren

Beantwortet von Yzeo vor 5 Jahren

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yahoo hijacking FF

When I search I get a Bing page with the search results (for example try "wrecking crew"), but when I click on the first result (wreckingcrew.tv), FF takes me to the corr… (Lesen Sie mehr)

When I search I get a Bing page with the search results (for example try "wrecking crew"), but when I click on the first result (wreckingcrew.tv), FF takes me to the correct page for a second and then that page disappears and I am on a Yahoo search page. When I click on the top entry, which is wreckingcrew.tv, I get a new tab which is once again a Yahoo search page, now labelled "DNS Solution Yahoo Error Handler". Also the search term has been changed to "wrecking crew bio images". This new page has lots of other links for wrecking crew, but no longer has a direct link to the correct website. This just started happening today (March 24) on my MacBook Air since I started running 36.0.4. I changed the home page to Bing and removed Yahoo from the search engine list but no help. Some other sites do not have this behavior. The other thing is sometimes when this happens, the default FF search engine gets changed to Yahoo even though I have explicitly REMOVED Yahoo from the list of search engines.

This is driving me NUTS! There is no problem in Safari, but I hate Safari.

Gefragt von rondans vor 5 Jahren

Beantwortet von FredMcD vor 5 Jahren

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Maskme has been deleted. Why? It was the only useful program I needed

I use an addon called Maskme which fills in fake email addresses tied to the real email. When one wants to stop the resultant spam, all he has to do is to block the emai… (Lesen Sie mehr)

I use an addon called Maskme which fills in fake email addresses tied to the real email. When one wants to stop the resultant spam, all he has to do is to block the email. Mozilla recommends another program that is a password program and not what I use and it doesn't mask the emails.

What happened? A good little add on which I used a lot.

If it can't be reinstated, I will have to finally go back to another browser, reluctantly, because that is one of the programs I use a lot, as well as one that uses activeX (which only works on Explorer). Seems like Mozilla is slowly reducing my choices!

Gefragt von 7umner vor 5 Jahren

Beantwortet von FredMcD vor 5 Jahren

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Firefox 36.0.4 has stopped working with flickr. (Works w/IE) When clicking on a picture, I gives error message: Something went wrong. Click "OK" to reload. .

Following the recent update to Firefox 36.0.4, I can not use Flickr, either when logged on to Flickr or when not logged in. When I click on a photograph, instead of havi… (Lesen Sie mehr)

Following the recent update to Firefox 36.0.4, I can not use Flickr, either when logged on to Flickr or when not logged in. When I click on a photograph, instead of having the picture enlarged, I get the following error message: "Error - Something went wrong. Click "OK" to reload the page, or "Cancel" if you want to continue to browse the page (you won't be able to perform any actions, however)."

The problem does not occur using Internet Explorer.

I am on Windows 7 Home Premium, but there were no changes to the computer before the problem with Firefox and Flickr started.

Gefragt von Jim vor 5 Jahren

Beantwortet von guigs vor 5 Jahren

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Firefox crashes

First let me thank anyone who can help me solve this problem. Last night I upgraded to Firefox 36.0.4, updated my flash to Adobe Flash 17 NPAPI, and shockwave to Adobe Sh… (Lesen Sie mehr)

First let me thank anyone who can help me solve this problem.

Last night I upgraded to Firefox 36.0.4, updated my flash to Adobe Flash 17 NPAPI, and shockwave to Adobe Shockwave Player 12.1

The system automatically installs a plugin called Shockwave for Director.

My system crashes anytime there is any Flash content on the screen from any page in Firefox (regular and safe mode), and I get the message

"Shockwave Flash may be busy or have stopped responding. You can stop the plugin now, or you can continue to see if the plugin will complete."

There is no issue with Chrome, I am about to test IE.

Does anyone think unstalling Firefox, Adobe Flash, and Adobe Shockwave, then re-installng all three problems will help?

Also, I don't know if this is important, but I am not able to get to the Adobe Flash settings page because when I right click just on Flash Motion, the system freezes.

I appreciate the help very much.

Gefragt von texasbill vor 5 Jahren

Beantwortet von user293 vor 5 Jahren

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Printing, new problem, tiny size, not cured by any steps identified in support.

A new problem a few weeks old. When I print from Firefox, the result is a very tiny image printed at the top part of the page. If I change the settings, it chops each p… (Lesen Sie mehr)

A new problem a few weeks old. When I print from Firefox, the result is a very tiny image printed at the top part of the page. If I change the settings, it chops each page up into 4 pages and prints a quarter on each page. I do not have this problem if I print from IE, so not a printer problem. I have been through every single step in the help topic on printing problems and any step suggested in answer to a forum question. No joy.

Gefragt von Profmu vor 5 Jahren

Beantwortet von jscher2000 vor 5 Jahren

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new tabs are not going to homepage

I've tried about:config, browser/newtab/url, put my desired url in, and saved it. I quit firefox, restarted firefox, and it opened to my homepage. When I clicked new ta… (Lesen Sie mehr)

I've tried about:config, browser/newtab/url, put my desired url in, and saved it. I quit firefox, restarted firefox, and it opened to my homepage. When I clicked new tab, it did not go to my desired url. I re-tried about:config, brower/newtab....., and the correct url is in there, but it is still not going to my desired url when I click new tab. Seems like something is overriding my preferences.

Gefragt von rkrose814 vor 5 Jahren

Beantwortet von user293 vor 5 Jahren

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Can't download firefox on my HP Pavilion dv9543d Notebook

It downloads to 97% then starts over. I have been using firefox on my desktop pc for a long time, but cant't get it installed on my notebook. I have deactivated eset fire… (Lesen Sie mehr)

It downloads to 97% then starts over. I have been using firefox on my desktop pc for a long time, but cant't get it installed on my notebook. I have deactivated eset firewall and windows defender still no go. IE 11 does work.

Gefragt von sailjoe vor 5 Jahren

Beantwortet von James vor 5 Jahren

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I created a website, how can I make it visible to others in Mozilla search results?

Dear Mozilla community, I have just finished creating information website www.darimulutkemulut.com (DMM) which provides opportunity to post short classified ads free of c… (Lesen Sie mehr)

Dear Mozilla community,

I have just finished creating information website www.darimulutkemulut.com (DMM) which provides opportunity to post short classified ads free of charge. The site is mainly focused on Indonesia visitors, but can be used by everyone.

What should be done so that the website become visible to others in Mozilla search engine results? At the moment Mozilla search doesn't provide any search results for my site. The only opportunity to open the site - if to put its name in the address bar. But normally people just use search engine.

Please advise, thank you

Regards Alex

Gefragt von AlexanderZ vor 5 Jahren

Beantwortet von the-edmeister vor 5 Jahren