Fragen mit folgendem Schlagwort anzeigen: Alle Fragen anzeigen
  • Gelöst
  • Archiviert

Stay logged in?

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'… (Lesen Sie mehr)

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'd been logged into. This was not an issue with previous versions of the browser, and old forum posts on the subject don't seem to contain correct, up-to-date information. Is there some setting I'm missing, that I need to update?

Gefragt von baphijmm vor 1 Jahr

Beantwortet von Terry vor 1 Jahr

  • Gelöst
  • Archiviert

How to change my email address

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have … (Lesen Sie mehr)

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Gefragt von Glenys Gould vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

  • Gelöst
  • Archiviert

Firefox downgrades itself automatically every night

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines. I can only get… (Lesen Sie mehr)

At some point every night, my Firefox (and only Firefox) reverts to version 111 from the latest version. This happens on 2 different Windows 11 machines.

I can only get Firefox to run again by running from command prompt with "-allow-downgrade" option and then updating again.

I usually don't notice until I launch Firefox the following morning and it gives me a message that the profile was created with an older version and to exit or create a new profile.

I've had Firefox open and then it reverts and it gives me a XULRunner error about the profile being used by an older version.

I don't have any special backup or restore software running and the physical files in my Firefox folder in c:\program files\mozilla firefox are being physically pushed to a prior version dated 3/21/2023.

On both machines, I've completely uninstalled and reinstalled and it's good for a day and then reverts.

No log entries for the reversion can be found. It's just back to a prior version.

I've never come across anything like this before and have scanned for any malware or other issue, but haven't found anything.

Gefragt von Splutt vor 1 Jahr

Beantwortet von Splutt vor 1 Jahr

  • Gelöst
  • Archiviert

Close tab button on left

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived. As of version 113, this solution is being suppressed. I occasional… (Lesen Sie mehr)

As per old thread at: https://support.mozilla.org/zu/questions/1365405 which has since been archived.

As of version 113, this solution is being suppressed. I occasionally see the x appear briefly on the left when a tab is selected, but then it reverts. So far I have not been able to work out what setting is overriding this function, so I've just rolled back to 112 and used the "--allow-downgrade" flag on the firefox shortcut so I can still load my old profile, but understand this is not a safe option in the long term.

Gefragt von Venoltar vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

  • Gelöst
  • Archiviert

Making Card Payments Issues

Hi, I use Firefox daily, but since the last update I'm unable to make card payments on websites and I'm having to use Chrome as a backup. Up until the update everything … (Lesen Sie mehr)

Hi,

I use Firefox daily, but since the last update I'm unable to make card payments on websites and I'm having to use Chrome as a backup. Up until the update everything was fine and there were no issues making payments on the Royal Mail and Asda websites. When I click the pay button on these sites, the payment window does not open up.

I've tried disabling all addons/extensions to no avail.

Regards Andrew

Gefragt von fair-trickit vor 1 Jahr

Beantwortet von fair-trickit vor 1 Jahr

  • Gelöst
  • Archiviert

After yesterday my youtube search button isn't working anymore on mouseclick

Hey all, I have a very weird problem after yesterday. So I was on Youtube and I pressed the search button and a pop-up came from Firefox. I don't know anymore what it … (Lesen Sie mehr)

Hey all,

I have a very weird problem after yesterday.

So I was on Youtube and I pressed the search button and a pop-up came from Firefox. I don't know anymore what it was and I just clicked on something. After that my Youtube search button is't working anymore when I click it with my mouse. When I enter a text and press my enter button it still works.

When I go to another browser or use Firefox Incognito mode it also works. When I log out of my account, it works. When I use a new profile it works.

So I installed Firefox and reinstalled it again. Installed my add-ons again and tested it again. And it worked again. But from the moment when I logon on Youtube website with Firefox it DOESN'T work anymore.

This simply drives me crazy lol. So it works on 99% of the time only when I use Firefox on my account even with a new profile my search button doesn't work again.

Could this be a Firefox setting within the Youtube website or a Firefox permission thing which isn't carried over from a new profile?

I don't know how on earth I could fix this issue and I'm hoping someone here could help me with the setting inside Firefox that could make my Youtube search button work again on my left mouse click.

Thanks in advance.

Gefragt von Focusstman vor 1 Jahr

Beantwortet von Focusstman vor 1 Jahr

  • Gelöst
  • Archiviert

firefox crash

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image… (Lesen Sie mehr)

Good evening, I've some problem with firefox sometime it don't start (if I restart Ububtu 22 kernel 6.0.0 in use firefox start) and some times when I try to save an image it crash an close. Here below you can find the crash code error. Thanks a lot for the support

bp-a115d364-564d-44bc-8fae-3f73d0230418 4/18/23, 20:05 bp-95de88f9-6278-488f-a215-f3f950230418 4/18/23, 20:05 bp-4109917c-889d-4438-87ee-c07860230418 4/18/23, 20:05 bp-6005994f-0c7a-4034-a99e-36c6f0230418 4/18/23, 20:05 bp-47c85daa-3424-4180-aa8f-ce92a0230418 4/18/23, 20:05 bp-47cffc61-f4d2-4992-b89b-5040a0230418 4/18/23, 20:05 bp-22722457-a79b-48ec-868a-fb6100230418 4/18/23, 20:05 bp-74f79011-44da-4952-b6a6-171aa0230418 4/18/23, 20:05 bp-7c96feb2-f162-4bcb-8723-7e88f0230418 4/18/23, 20:05 bp-7dc653c2-564c-4b36-a42b-c19730230418 4/18/23, 20:05 bp-13983b22-11e4-405f-9b1c-b88820230418 4/18/23, 20:05 bp-86c4746b-54c4-4cd2-8fce-846f70230418 4/18/23, 20:05 bp-4c9f03dd-507a-4771-ac99-f2b360230418 4/18/23, 20:04 bp-1b7568a9-876d-45c5-97be-4ada30230418 4/18/23, 20:04 bp-3c751aa9-b660-40cb-bacf-facfe0230418 4/18/23, 20:04 bp-ee90d076-861f-4a1a-b3c1-8c6ab0230418 4/18/23, 20:04 bp-03d70e14-d68e-4eae-b887-2cbff0230418 4/18/23, 20:04 bp-792c1414-1978-4bca-8729-301f20230418 4/18/23, 20:04 bp-a3d53dc5-cbf0-4359-a494-9f9680230418 4/18/23, 20:04 bp-f820bb45-6398-4b79-afe6-a72bf0230418 4/18/23, 20:04 bp-34492a94-e8c4-4756-9c98-62b720230418 4/18/23, 20:04 bp-62aabcf9-fb69-4fac-8fe0-5f67a0230418 4/18/23, 20:04 bp-6f3c1adc-3e38-4bec-a37b-6ed390230418 4/18/23, 20:04

Gefragt von Fabio vor 1 Jahr

Beantwortet von jonzn4SUSE vor 1 Jahr

  • Gesperrt
  • Archiviert

Business offers

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer. Where should I email the offer? And to whom? … (Lesen Sie mehr)

Hi I want to make a commercial offer to Mozilla and I want to be a percentage of it if the team has accepted my offer.

Where should I email the offer? And to whom?

Gefragt von +khashayar vor 1 Jahr

Letzte Antwort von AliceWyman vor 1 Jahr

  • Gelöst
  • Archiviert

Firefox 112.0 logs out all tabs on exit

My Firefox recently updated itself to version 112.0 - since then, when I close all its windows and then run FF again, on all websites opened in tabs (e.g. Facebook, Googl… (Lesen Sie mehr)

My Firefox recently updated itself to version 112.0 - since then, when I close all its windows and then run FF again, on all websites opened in tabs (e.g. Facebook, Google Search etc.) I am logged off. In previous FF versions, my logged-in status was preserved between individual FF runs. Firefox not only logs me out of all sites, but also logs me out of the LastPass extension, which also stayed logged in in previous Firefox versions. Anyone knows what is going on? I dont want to have to relogin to all sites each time...

Gefragt von microworks vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

  • Gelöst
  • Archiviert

Firefox doesn't work on www.everydropwater.com website.

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their custo… (Lesen Sie mehr)

I tried to add a new credit card to my subscription account on the www.everydropwater.com website. My attempts failed twice for no apparent reason. I called their customer support at 1-800-442-9991 and described my problem. They asked me which browser I was using. I told them "Firefox". They said that's the problem, their credit card update function simply does not work under Firefox!

I was appalled that they know their site doesn't work under a popular browser, yet they don't seem to care or be interested in fixing their site!

Can you folks fix this problem? (I felt like a traitor when I downloaded and used Chrome to get around it.)

I'm using 64-bit Firefox 112.0.1 under Windows 10 version 22H2 on a Dell laptop.

Thanks!!

Gefragt von arnold1231 vor 1 Jahr

Beantwortet von jonzn4SUSE vor 1 Jahr

  • Gelöst
  • Archiviert

Google's websites works badly with Hardware Acceleration On (Google, Youtube, Gmail, Google Maps, ...)

Hi everyone, I am currently using Firefox "112.0.1 (64-bit)" on Windows 10 "10.0.19045 Build 19045]" I have problems using almost all Google websites: most of the times … (Lesen Sie mehr)

Hi everyone, I am currently using Firefox "112.0.1 (64-bit)" on Windows 10 "10.0.19045 Build 19045]"

I have problems using almost all Google websites: most of the times they do not load at first attempt, and when they do they do not works properly. As example: Youtube does not load (or the cached version says that there is no internet connection), then after a few attempts it loads but all thumbnails on the home are gray.

On another browser (Edge) all websites works normally.

Using private window has the same problem, I have no extension and no plugin other than OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc.. I tried emptying cache and also reinstalling Firefox.

The only fix I found on the web is to disable hardware acceleration from settings. If I disable it and restart the browser, then all websites works normally. Actually I can't see this as fix but as a workaround, since I am using a notebook and I'd like to use my GPU for video decoding and save energy.

Maybe I am missing something? Is there something I can do? Thanks.

Gefragt von Lorenzo vor 1 Jahr

Beantwortet von Lorenzo vor 1 Jahr

  • Gesperrt
  • Archiviert

how can I install 'java script'?

Where are my answers ? Could you email me the answer of my yesterday numerous questions. At first: HOW CAN INSTALL JAVA SCRIPT ??? I wish you get this problem w… (Lesen Sie mehr)

Where are my answers ? Could you email me the answer of my yesterday numerous questions. At first: HOW CAN INSTALL JAVA SCRIPT ??? I wish you get this problem with your system 100,000 times and maybe you will do something

Gefragt von kathedoris vor 1 Jahr

Letzte Antwort von cor-el vor 1 Jahr

  • Gelöst
  • Archiviert

Screenshot

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'scree… (Lesen Sie mehr)

'Screenshot' no longer works. I've used it for years, but this week it doesn't work. I am a woodworker, painter, gardener, handyman, not a computer tech. I want 'screenshot to work like it used to.

Gefragt von msdotthis vor 1 Jahr

Beantwortet von msdotthis vor 1 Jahr

  • Gelöst
  • Archiviert

Saving / restoring Firefox Settings

If I want to do a 'clean' install of MS Windows - Windows 11 Pro v 22H2 (Build 22621.1485) - where are FF's sttings stored & how do I restore them after the re-instal… (Lesen Sie mehr)

If I want to do a 'clean' install of MS Windows - Windows 11 Pro v 22H2 (Build 22621.1485) - where are FF's sttings stored & how do I restore them after the re-install?

Gefragt von IanM vor 1 Jahr

Beantwortet von Terry vor 1 Jahr

  • Gelöst
  • Archiviert

Can't use Firefox to make an appointment at the site included in the text below. Had to use Chrome! (ugh!)

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot … (Lesen Sie mehr)

Can't use Firefox to access make an appointment page: https://myappt.sdil.net/#/ Had to use Chrome (ugh!). Uploaded the Chrome page, but can't even upload the screenshot of the Firefox page (it's totally black) because the upload just spins when I try to upload it here!

Thanks for any help (or fixing whatever the problem is with Firefox)!

Don Crawford

Gefragt von DcnDon vor 1 Jahr

Beantwortet von DcnDon vor 1 Jahr

  • Gelöst
  • Gesperrt
  • Archiviert

Deleted

(deleted) (There's no actual feature here to fully delete the question or reply. I hope the support forum can be improved to provide such functionality.) … (Lesen Sie mehr)

(deleted)

(There's no actual feature here to fully delete the question or reply. I hope the support forum can be improved to provide such functionality.)

Gefragt von ADTC vor 1 Jahr

Beantwortet von ADTC vor 1 Jahr