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Error Message

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au "Application error: a client-side exception ha… (Lesen Sie mehr)

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au

"Application error: a client-side exception has occurred (see the browser console for more information"

This is happening on my Windows PC only. I can access the site on my Firefox browser on IOS.

I am running the most recent version of Firefox 102.0.1 (64 bit).

This is the only site displaying this message.

Grateful for any assistance in resolving this.

Kind Regards, Peter

Gefragt von pstudman vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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can not access web interface with router

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it. Now I get an error message "connection not secure" "Your co… (Lesen Sie mehr)

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it.

Now I get an error message "connection not secure" "Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.)

None of this is part of looking at my router, Asus GT-AX11000.

Gefragt von focuspuller vor 1 Jahr

Beantwortet von focuspuller vor 1 Jahr

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Mac top bar not accessible in fullscreen video mode

Hi! I recently made the switch from Chrome to Firefox and Im liking it aside from this one thing. When Im watching a video in full screen, moving the cursor to the top do… (Lesen Sie mehr)

Hi! I recently made the switch from Chrome to Firefox and Im liking it aside from this one thing. When Im watching a video in full screen, moving the cursor to the top doesnt pop up Macs top bar (File, Edit, ..... battery, time).

This sounds like a banality but I mainly watch videos while getting ready, working etc, and I really need to see the time! Im used to always keeping the cursor at the top to see it. I searched around in settings and forums but didnt find any fix. The only solution seems to be to not use full screen which I think we can all agree just sucks in a major way.

Im using MacOS Monterey 12.3.1 and Firefox 102.0.1. Is there a way to fix this or nah? Any info much appreciated!

Gefragt von katerina.hr4 vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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[Windows] Can't disable displaying "media control" on lock screen even if turned off via advanced settings

Procedure is written on this article: [[Tip] Enable Firefox to Show Media Controls on Windows 10 Lock Screen – AskVG](https://www.askvg.com/tip-enable-firefox-to-show-med… (Lesen Sie mehr)

Procedure is written on this article: [[Tip] Enable Firefox to Show Media Controls on Windows 10 Lock Screen – AskVG](https://www.askvg.com/tip-enable-firefox-to-show-media-controls-on-windows-10-lock-screen/#:~:text=If%20you%20are%20using%20Windows,enabled%20preference%2Fflag%20to%20False)

Windows has feature that displaying media control popup on its lock screen. Firefox has an option to turn this off via advanced setting, but turn "media.hardwaremediakeys.enabled" to "false" doesn't stop showing it up.

Also, on certain website (in my case tweetdeck), control screen of previously viewed and closed video is keep showing up and can't erase it unless restarting browser.

I asked this question on Microsoft forum but suggested it's Firefox issue. Does anyone have same problem? How can I fix this?

Gefragt von bleepblopp vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Getting certificate invalid error because of proxy Z-Scaler event though certificate is trusted

Hi, I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I ge… (Lesen Sie mehr)

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

Gefragt von a_c_mercier vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Визуальные закладки не работают в Firefox 102.0.1

Здравствуйте! У меня после обновления Mozilla Firefox 102.0.1 (64-бит) перестало работать расширение Визуальные закладки. На компьютере - два пользователя и у обоих такая… (Lesen Sie mehr)

Здравствуйте! У меня после обновления Mozilla Firefox 102.0.1 (64-бит) перестало работать расширение Визуальные закладки. На компьютере - два пользователя и у обоих такая проблема. Пожалуйста, исправьте в следующем обновлении. С уважением, Ольга

Gefragt von o.gorelikova vor 1 Jahr

Beantwortet von o.gorelikova vor 1 Jahr

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Firefox 102ESR Crashes in Kali VM when moving mouse over images, links, etc

Greetings: First experienced: Friday, Sept 2, when using burpsuite/foxyproxy during a hackerone CTF. When using other Vbox instances on the same computer I have the sam… (Lesen Sie mehr)

Greetings:

First experienced: Friday, Sept 2, when using burpsuite/foxyproxy during a hackerone CTF.

When using other Vbox instances on the same computer I have the same issue. This issue is usually easy to duplicate when using dev-tools or by simply doing an image search and moving the mouse across the images.

Host: Ubuntu 22.04.1 LTS 5.15.0-47-generic #51-Ubuntu SMP Two different VGA controllers are present: Intel CometLake-S GT2 AMD/ATI Ellesmere Radeon RX

VirtualBox: 6.1.34_Ubuntu r150636 (Qt5.15.3) VirtualBox VGA: VMware SVGA II Adapter

Guest: Kali 2022.3 rolling 5.18.0-kali5-amd64 #1 SMP PREEMPT_DYNAMIC Debian 5.18.5-1kali6

Crashes have seem to involve input from the mouse and scroll function within the browser. Once, let us call it a glitch, the crash can either take place while continually moving the mouse around the browser's page or immediately outside the page with the mouse. The "glitch" is a coloration, usually pink or lime-green with characters printed to screen and then disappears. I have been unable to predict when the glitch will happen, thus no screenshot to help.

Steps I have taken:

Googled on the problem which led me to learn about the Firefox about:crashes function.

Viewed about:crashes -- seems to be a Renderer issue linked to llvmpipe or Mesa?

Checked basic system logs for host and guest for anything evident: syslog, kern, Xorg, messages, dmesg, daemon, journalctl.

Used Firefox troubleshooting and extended troubleshooting.

Installed Firefox 104 with same issue.

Reinstalled VirtualBox.

Search on Firefox Renderer issue [from crash report]

     I turned off performance settings, still have same crash issue.

Last Report ID that did not fail to upload: bp-740acc47-0ed4-44a8-851c-ff21b0220905


Ultimately, I am unsure if this is a Firefox, VirtualBox, or Kali Linux issue, but Firefox is the one that this issue is having a severe impact on. My head is spinning at this moment due to all the logs and information I have digested over the weekend.

I appreciate any efforts in helping me decipher what is going on!

Respectfully,

Steve

Gefragt von Swolb vor 1 Jahr

Beantwortet von Swolb vor 1 Jahr

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No PC Firefox search microphone icon in address bar

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and S… (Lesen Sie mehr)

There is No PC Firefox search microphone icon in address bar and No PC Firefox search microphone icon in google search. I can tap Settings. Scroll to the Privacy and Security section and tap on Site permissions. Next, tap on Microphone. However, there is no search microphone icon on Firefox address bar or in google search to click on. See attachment.

Gefragt von paul10000 vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Bottom ~20% of each firefox window is just a blank white bar

Just (~20 minutes ago) updated 102.0.1 (64 bit) and now there are white bars across the bottom of each firefox window (see screenshots) except for support.mozilla.org or… (Lesen Sie mehr)

Just (~20 minutes ago) updated 102.0.1 (64 bit) and now there are white bars across the bottom of each firefox window (see screenshots) except for support.mozilla.org or mozilla.org addresses. Any idea what is going on and/or how to fix it?

Gefragt von bc13 vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (Lesen Sie mehr)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Gefragt von starjazz vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling a… (Lesen Sie mehr)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Gefragt von marycolbert07 vor 1 Jahr

Letzte Antwort von jscher2000 - Support Volunteer vor 1 Jahr

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Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offli… (Lesen Sie mehr)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Gefragt von p12om3th3us vor 1 Jahr

Beantwortet von p12om3th3us vor 1 Jahr

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Videos are not loading and Reddit is sometimes slow

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this … (Lesen Sie mehr)

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this awsome browser. please keep fighting for privacy.

Gefragt von Franz3 vor 1 Jahr

Beantwortet von James vor 1 Jahr

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Need help restoring the open tabs that are saved in Computer1, to Computer2, but Computer1 does not work

Hi - I need some help restoring the 100+ open tabs that are in Computer1, and open them AS-IS in Computer2. To help you understand my story......Computer1 is main machin… (Lesen Sie mehr)

Hi - I need some help restoring the 100+ open tabs that are in Computer1, and open them AS-IS in Computer2.

To help you understand my story......Computer1 is main machine, and I had over 100 tabs opened in there. I would like to transfer ALL of the open tabs to Computer2, before re-partitioning the C Drive in Computer1.

The problem is, my Computer1's Windows 10 is giving me problems at the moment, so I can not get into the computer by logging in. No recovery or diagnosis method will do the trick, so I will have to reinstall a fresh copy of Windows into Computer1. Besides, the computer was troubling me for having only ~50 MB available space in the C Drive (I have multiple partitions in my hard drive).

For now, I have removed the hard drive from Computer1, attached it in Computer2, and have access to the data in the various Computer1's drives.

I read many articles here in the Support Mozilla help site to restore the 100+ open tabs from Computer1, into Computer 2, but it is not working for me. I even tried copying the entire "sessionstore-backups" folder from Computer1's location, and replacing the same folder in Computer2's location.

Maybe I have to do more than just copying the "sessionstore-backups" folder, like do something additional through FireFox options??

Any help would be appreciated.

And here is the location of the "sessionstore-backups" folder in both computers:


Computer1 K:\Users\Team Umizoomi\AppData\Roaming\Mozilla\Firefox\Profiles\jrvowkxo.default\sessionstore-backups

Computer2 C:\Users\einstein jr\AppData\Roaming\Mozilla\Firefox\Profiles\x9z76c15.default-release-1\sessionstore-backups

Gefragt von lucky11 vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Download History - remove "delete" option

Hi, Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to m… (Lesen Sie mehr)

Hi,

Is there a way to remove the "delete" option when right clicking on items in the download history? It's unfortunately right above 'remove from history' and easy to mis-click. It has no confirmation and permanently deletes the file(s) without sending to the recycle bin which is quite annoying - especially as I'm not sure why you'd want to use this menu to delete something you just downloaded.

Thanks

Gefragt von lemming3k vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Automatic download attachments

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download… (Lesen Sie mehr)

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download. Tired of deleting every blasted file into recycle when I don't want this. It doesn't matter if I select "ask where to download" box is checked.

Gefragt von wb2yqh vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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safe search

Hello to all members of Firefox team. In the place we live, the ISPs all turned on safe search mode for users without their satisfaction. All we can do is turn that off. … (Lesen Sie mehr)

Hello to all members of Firefox team. In the place we live, the ISPs all turned on safe search mode for users without their satisfaction. All we can do is turn that off. But in the Firefox we can't do that. Please let us know how to turn it off with a Firefix to Firefox.

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Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and a… (Lesen Sie mehr)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Gefragt von CircuitMoon vor 1 Jahr

Beantwortet von TyDraniu vor 1 Jahr

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How to modify the default dark theme?

How to modify the default dark theme? e.g. where can I find dark theme files to create a new theme starting from the dark theme? I've tried using Firefox Color, but the… (Lesen Sie mehr)

How to modify the default dark theme?

e.g. where can I find dark theme files to create a new theme starting from the dark theme?

I've tried using Firefox Color, but there is no option to start from the default dark theme. Also, it seems that there are only a few options to customize using Firefox Color.

I cannot find theme files in ./AppData/Roaming/Mozzila/Firefox/

Gefragt von RAR vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr