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Need a Firefox Assistant Dealing with Millions of Bugs

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still th… (Lesen Sie mehr)

The latest is I can't search from the search bar with a new tab. This is after doing a migration. I erased Firefox and reinstalled the app and all of my data was still there. I reopened the session as if I had just closed a session and I was logged into gmail. So clearly Mozilla's instructions on deleting the app on MAC doesn't work. Recycle bin. How do you literally delete the app?

Hoping deletion will solve the issue of not being able to hit enter in the search bar to perform a google search, or click the arrow. Nothing works.

Further, I'm logged into this browser, yet when the tabs disappear I can't reaccess them. What's the point of logging into a browser if it doesn't remember the tabs?

Gefragt von erotichabit vor 2 Tagen

Letzte Antwort von cor-el vor 6 Stunden

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Upgrade issue for 78.0.2

Dear Colleague, I am on a Surface Pro 3 running Windows 10 64-bit. I have been running Firefox for 15 years without a problem. So, I saw that there was an upgrade … (Lesen Sie mehr)

Dear Colleague,

  I am on a Surface Pro 3 running Windows 10 64-bit.     I have been running Firefox for 15 years without a problem. So,  I saw that there was an upgrade to Firefox, and I downloaded it and started installing.    I have completed this process many times in the past.
  When I started running the upgrade, I received the following error,  XUI Runner window that says  "Error Platform version '78.0.2' is not compatible with minVersion>=78.0.1 maxVersion <=78.0.1.  I checked the wiki and the bug list but did not see any bugs.    
  I have not uninstalled and reinstalled yet because I do not want to lose my bookmarks, history, etc. if I can help it.  
  Any help would be appreciated.

Thank you Marj

Gefragt von mgarrean vor 1 Tag

Beantwortet von mgarrean vor 1 Tag

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firefox.exe has "disappeared" so I can't open it. If I download and install new version will I lose all my bookmarks etc?

I've had a lot of crashes, some just firefox, some the whole computer. In process of migrating to new machine so wasn't overly concerned. But after a restart today, I f… (Lesen Sie mehr)

I've had a lot of crashes, some just firefox, some the whole computer. In process of migrating to new machine so wasn't overly concerned. But after a restart today, I found I could not get firefox to open at all. After finding the system searching for firefox.com, I checked program files\mozilla firefox and firefox.exe is not there. A search showed it not to be anywhere. Not ready to stop using this machine just yet. Any way to get firefox.exe reloaded without losing all my related stuff??

Gefragt von lostpaws vor 6 Jahren

Letzte Antwort von Wesley Branton vor 6 Jahren

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Have had Firefox Aurora a couple weeks. worked very well. Now, will not update, and also unable to download latest version

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest… (Lesen Sie mehr)

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest version from the your site.

Only other browser I use is Opera. won't use Chrome, or Explorer. Firefox is no better, and Firefox works on my system, no better and I like being on Aurora and getting latest ....until now..since it won't update.

Again, I only use Opera and Firefox Aurora, no other browsers. Was going to try Safari, but the agreement language for Windows PC's from Apple, was very user unfriendly.

Gefragt von firefoxlousy vor 5 Jahren

Beantwortet von James vor 5 Jahren

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why does adobe flash player not install?

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it woul… (Lesen Sie mehr)

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it would not close. I tried installing the plug in numerous times, without success. what else can I do.

Gefragt von dperk vor 5 Jahren

Letzte Antwort von FredMcD vor 5 Jahren

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Firefox has stopped working altogether (Windows 7). It will NOT start. I have uninstalled everything that I could find to uninstall, and then re-installed.

Firefox has stopped working altogether (Windows 7). It will NOT start. The spinning start up graphic will spin for a moment, and quit. I have uninstalled everything that … (Lesen Sie mehr)

Firefox has stopped working altogether (Windows 7). It will NOT start. The spinning start up graphic will spin for a moment, and quit. I have uninstalled everything that I could find to uninstall, and then re-installed, but to no avail. I have followed the currently posted suggestions with out success. Any other suggestions?

Gefragt von OUgrad1976 vor 5 Jahren

Letzte Antwort von guigs vor 5 Jahren

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"Update could not be installed. Make sure there is not another instance of Firefox. Restart and try again." Again

Started w/FF 29 something.on Win XP (Home) SP3 Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other us… (Lesen Sie mehr)

Started w/FF 29 something.on Win XP (Home) SP3

Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other users do not get this message.

The fix I used last time (uninstalling completely and reinstalling in Safe Mode) ***did not work in this instance***.

Firefox now version 33.1.1, all seems up to date but I still get that message. When I open Help > About it says I am at version 33.1.1 and to restart to upgrade...

Any ideas greatly appreciated.

Gefragt von sprytely vor 5 Jahren

Beantwortet von sprytely vor 5 Jahren

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adobe installer helper will not work

(Had to create a new forum account to get back on here). Anyway, my Firefox add-ons said that my Adobe Reader 9 was out of date and should be upgraded. So I've downloaded… (Lesen Sie mehr)

(Had to create a new forum account to get back on here). Anyway, my Firefox add-ons said that my Adobe Reader 9 was out of date and should be upgraded. So I've downloaded the adobe install helper but the wretched thing won't execute. Just says this program has "stopped working" then Windows fails to find a solution. I should now explain that I've recently upgraded my Dell Vostro 410 computer from WinXP to Windows 7 Pro (32 bit). Most things are running fine, but not this Adobe installer. Anyone got any thoughts, it must have happened to others as well. (Going off to start the Christmas dinner now!).

Gefragt von squarewindow vor 5 Jahren

Letzte Antwort von squarewindow vor 5 Jahren

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i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ?

i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ? i did manually using… (Lesen Sie mehr)

i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ? i did manually using RPM package ..but not supported in firefox ...i tried all possibilities using forums ..

Gefragt von Manbumihu Manavan vor 5 Jahren

Letzte Antwort von James vor 5 Jahren

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Videos freezing when i watch an episode

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave) also P… (Lesen Sie mehr)

i tried watching an episode of Friends on vodlocker & gorillavid & it starts to skip, the video become staticky, changes to green then crashes. (shockwave)

also Pandora does the same thing. i listen to a song, it starts to skip, shockwave crash box pops up. i stop the plugin then the tab closes.

i allow Adobe flash to run on the page.

i have no add ons or downloads. i reset firefox yesterday. i'm confused as to whats wrong.

Gefragt von UserofFirefox2014 vor 5 Jahren

Letzte Antwort von James vor 5 Jahren

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Asks to install jave continually

Click on a web that needs java ... get the popup - activate plugin ... I agree Then it says Plugin out of date and takes me to Oracle site and downloads installer Run &… (Lesen Sie mehr)

Click on a web that needs java ... get the popup - activate plugin ... I agree Then it says Plugin out of date and takes me to Oracle site and downloads installer Run & install .... Start browser again .... go to site Tells me plugin is needed - install plugin ... I select yes Then get popup to 'run java runtime environment' I accept Then I get popup 'plugin not available' do I want manual install I select yes and it takes back to Oracle web site and it starts all over again.

Keeps going around the loop.

This is on PC version W64 sp1 Firefox ver 34.0.5

Gefragt von sargan vor 5 Jahren

Beantwortet von FredMcD vor 5 Jahren

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Is there any possible way to speak to a person about fixing my firefox browser? It will not open and I do not want to lose the information stored there.

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would … (Lesen Sie mehr)

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would unstalling and reinstalling cause me to lose that information? I need to speak to a person to help with this, but do not know how to go about it. Should I be contacting Norton or Mozilla?

Gefragt von sallywaz vor 5 Jahren

Beantwortet von FredMcD vor 5 Jahren

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Firefox won't open tools/option/general/download/browse button and gmail attach button

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried fol… (Lesen Sie mehr)

Firefox has no response to gmail, yahoo mail attach icon (Chrome worked) even in Firefox's own Tools/options/general/download/browse button won't respond I have tried following suggestions 1. uninstall /reinstall firefox 2. Allow pop-up through Tools/pageinfo/permission 3. uncheck block pop-up in Tools/options/content Please help, Thanks.

Gefragt von robindpan vor 5 Jahren

Letzte Antwort von guigs vor 5 Jahren

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http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih, I click run, appears to load but I only get the dialogue box which is blacked out.

http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih.exe on trying to install this flash player it appears to start but I only get the black box, t… (Lesen Sie mehr)

http://aihdownload.adobe.com/bin/live/install_flashplayer16x32_mssd_aaa_aih.exe on trying to install this flash player it appears to start but I only get the black box, this just sits there, I can't close it, I have to go to task manager to close the program. this happens on internet explorer & firefox, I'm using Windows 7 professional.

Gefragt von bridgeoverriver vor 5 Jahren

Letzte Antwort von FredMcD vor 5 Jahren

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I have got a computer but i do not no the password to get my updates my version of firefox is old someone sugested reinstall any other ideas

locking as a duplicate of this thread - https://support.mozilla.org/en-US/questions/1041071 ive tried to update always a problem … (Lesen Sie mehr)

locking as a duplicate of this thread - https://support.mozilla.org/en-US/questions/1041071


ive tried to update always a problem

Gefragt von alexsdad vor 5 Jahren

Letzte Antwort von cor-el vor 5 Jahren

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Allow user to update firefox

Hi, I want the users to be able to update Firefox themselves. right now it says "Update failed. download the latest version" but when I do that that doesn't work either. … (Lesen Sie mehr)

Hi,

I want the users to be able to update Firefox themselves. right now it says "Update failed. download the latest version" but when I do that that doesn't work either.

I already unblocked https://aus3.mozilla.org and ^.*mozilla.*$, but that doesn't work. From where do the updates come from? Can I get the update.xml myself?

The web filter we use is Websense Triton.

https://aus3.mozilla.org/update/3/Firefox/33.0.2/20141027150301/WINNT_x86-msvc/en-US/release/Windows_NT/update.xml this URL doesn't work.

Gefragt von robcuiper vor 5 Jahren

Letzte Antwort von FredMcD vor 5 Jahren

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shockwave flash 16.0.0.235 installed, it is a security risk, cannot update it

There is an outdated page on the Adobe Flash web site being blocked by Firefox 35.0.1 on Windows 7. Version 16..0.0.235 of Flash is labeled a security risk, "Always activ… (Lesen Sie mehr)

There is an outdated page on the Adobe Flash web site being blocked by Firefox 35.0.1 on Windows 7. Version 16..0.0.235 of Flash is labeled a security risk, "Always activate" is greyed out. I was on the Plugins page, and there I clicked the update now linktext. I was advised that all older versions of Flash in the version 11 range are blocked. Nowhere to go from there. (My screenshot has a piece off the Plugins page above the resulting page when I clicked on the indicated link.)

The outdated page being blocked was allowed and I was able to run through the download procedure, but in the end I had an error. I repeatedly tried downloading install_flashplayer16x32_mssd_aaa_aih.exe, which downloads OK, and when I run it it downloads and installs Adobe Flash, then says Finish and "There was an error."

Glary Utilities software updater updated Internet Explorer's Flash, said nothing of Firefox, now I know why. This is a mess.

I opened up firefox -p and went to the new blank profile I had created sometime back. It was happily running a fully-enabled version 11 of Flash (I bet that wouldn't last long as my browser bites me in the butt and disables it).

Firefox -p and I created a new profile today. It has this crippled version 16.0.0.235 of Flash.

It appears that Mozilla has an outdated page telling me that all old versions in the range of version 11 are blocked. No word there about the more recent versions.

From what else I've read, others are turning to other browsers and coming up with a bad Flash, too. I only have Firefox (well, Internet Exploder, which I discounted as a piece of rubbish ever since they came out with IE 7).

Any advice? Thank you.

Gefragt von Linux_Mint_Firefox vor 5 Jahren

Beantwortet von FredMcD vor 5 Jahren