Forum der Gemeinschaft Firefox

If you could make suggestions on how to accomplish this. If you have other ideas, I would really appreciate it. I don't use cloud.

Thank you.

I have an Imac desktop. I can't send my vacation pictures to my relatives because they don't have smart phones.

For some reason I cannot log in on the stub hub site in firefox. other browsers work but not on stubhub.com Please help fix this issue

Machine: Dell Inspiron 15 5567 CPU: Intel i5-7xxx Op Sys: Ubuntu 24.04.1 Firefox version: Flathub 130.0

For the past 2 weeks Firefox has been repeatedly crashing soon after going on to certain sites or trying to apply my 2FA authenticator add-on.

Suddenly there's a screen shudder and a new window opens, inviting me to submit a crash report. See attached image.

I do not believe that this is down to Ubuntu 24.04 upgrade done at end of August.

But it's enough for me to largely go over to Chromium and Firefox Dev Ed.

If Mozilla don't act on this crashing I can see its market being lost fairly fast.

Hello,

I submitted my initial request August 17, 2024. 

You responded you were working on the problem. Today, September 13, 2024, the problem remains. My history continues to pile up, and my cookies and cache will not clear.

This is the second time I am clearly stating my request. Please read below.

Thank You, A.B. Brown

Your Mozilla Support request has been updated Yahoo/untitledt9

Mozilla Support From:product-help@firefox.com To:tastethemango Mon, Aug 19 at 8:39 AM

Mozilla

1. 1. - Please type your reply above this line -##

Manu Andino (Mozilla Support)

Aug 19, 2024, 07:39 CST Hi there,

Thanks for your email.

You've reached the Mozilla Support team where we primarily assist with restoring access to Mozilla accounts and subscription services such as Mozilla VPN. If you were trying to ask a question about another product such as the Firefox web browser, you need to continue signing into the forum by following this link: https://support.mozilla.org/questions/new/desktop/form and then clicking the blue "Continue" button. This will allow you to sign in to your Mozilla account which is used to ask the question on the forum.

If you cannot sign into your Mozilla account, let us know and we can help you with that.

We're so sorry for the added inconvenience. We are working to correct this, but sincerely appreciate your patience!

Mozilla Support Team

tastethemango

Aug 17, 2024, 01:00 CST

Hello,

On Wednesday, July 17, 2024, and years prior to this date; in fact since I first got my laptop, I was able to clear my cookies and cache. I would go to my menu, select History and select Clear Recent History. The box to clear my cookies and cache would show, and I would click on Clear. When I would go back to the menu, and select History, it would show Empty.

On Thursday, July 18, 2024, and since, I have not been able to clear my cookies and cache. All the days of entries since July 18. 2024 are piling up.

I certainly do not know what changed. I would appreciate your listing step by step what I need to do to get my cookies and cache to work/clear.

Or, if you can just fix the problem, please. My laptop is Windows 10, and I use Firefox. Thank you.

Regards, A.B. Brown

On Saturday, August 17, 2024 at 01:37:39 AM CDT, Mozilla Support <product-help@firefox.com> wrote:

Until three days ago I could access Counter Social via Firebox. Suddenly it's just not working. What is to be done about this? I can access CS on Edge without problems. I don't want to use Edge.

I have shut down and got back on but I can't get on this web site. I can with Chrome shop.commissaries.com Thanks Ed

Hello Mozilla Family and Forum Members. It uses a long amount of Mozilla developer edition and it does not show the distance between two divs. How can I turn this on?

If I change to a new program running under Firefox, it does not respond until I delete the previously used Firefox. This is really annoying and also causes other problems. How can this be eliminated or disabled? ishaw@afrihost.co.za

My Firefox keeps crashing it starts up okay, but crashes when I try to open a window, or search, or go to a website. It will continue to crash - below is a copy of the crash report

bp-6c4bd362-9025-4894-8952-caefd0240913 9/13/2024, 3:01 PM View

bp-6c140d34-f5a4-4a22-bed7-49d5c0240913 9/13/2024, 3:01 PM View

bp-3806f9e4-dc8c-428b-962b-4a23a0240913 9/13/2024, 3:01 PM View

bp-816642cb-84be-4da0-95b0-de7440240913 9/13/2024, 3:01 PM View

bp-1067a205-9ffc-4c42-ba00-563f00240913 9/13/2024, 3:01 PM View

bp-82dba75c-2eb1-435f-9853-463180240913 9/13/2024, 3:01 PM View

bp-48480526-098c-4d5a-8019-457280240913 9/13/2024, 3:01 PM View

bp-edfadab7-ca81-45d8-ab2e-ba25d0240913 9/13/2024, 3:01 PM View

bp-cb96a0ee-8880-444e-9bd5-127c40240913 9/13/2024, 3:01 PM View

bp-a3f62809-75dc-4e1b-aadc-337d10240913 9/13/2024, 2:22 PM View

bp-e76bb2ef-7563-4da6-b0b5-650d60240909 9/8/2024, 11:08 PM View

bp-d7233201-b390-43a7-890f-7b3700240818 8/18/2024, 1:27 PM

Since switching to 128.2 ESR, my GMX email website no longer works EXCEPT in Private Windows, while the OneTab Extension ONLY works in Private Windows. My two most frequently used apps, that I have opened and pinned all the time, won't work in same window type. This renders Firefox nearly useless to me. Can you help?

Windows 11 Pro (64bit) Firefox 128.2.0 ESR

When I go to bcbsm.com and look at my EOB's...it is a pdf and a lot of information is missing, but if I switch browsers (Chrome) all the information appears. How can I fix this?

Lately I have been having some real problems with Firefox. PG&E (Pacific Gas & Electric) does not support Firefox (I get a message telling me that Firefox is not a supported browser and I need to use Chrome, Edge. I also am having problems with sites like Petsmart where I keep getting logged off and nothing actually ends up in my cart. I don't like Chrome and I won't use Edge under any circumstances. What is the problem that these sites are having with Firefox? I have been using Firefox from it's first being offered (yes I'm that old) and I don't want to change. I use DuckDuckGo with both Firefox and Chrome so I'm reasonably certain that the issues I am experiencing are Firefox issues. I have tried turning off the add blocking extensions and even my firewall but that hasn't helped. I get the feeling that these sites (and others) are part of an effort to get rid of Firefox in favor of the 2 giants Google and Microsoft. Am I just paranoid or what?

I use Windows 10, McAfee Security software, Firefox browser with DuckDuckGo search engine. I also use Chrome browser with DuckDuckGo search engine. Everything works fine with Chrome.

On my Mac with current OS X update, Firefox is great except for one website: kaiserpermanente.org - it will not respond. Attached is a copy of the Firefox response page when I try to login, or ask about cookies, or anything besides their home page. PS, everything works perfectly on my i-phone.

Thanks.

Jane Molony C: [edited phone# from public community support forum]

Why is Firefox Browser no longer an acceptable browser to access some on-line accounts? Business entities are no longer recognizing Firefox. When utilizing another browser connectivity is no issue.

Hello I was listening to a song from amazon music premium like usual but today the website updated and somehow it said the browser didn't support high quality songs... It didn't show it, but it seems it never supported hq music, is there a way to play it on the best quality or is it a limitation on firefox's part? How can I fix it if it's just an error?

"Browser does not support HD quality"