Forum der Gemeinschaft Firefox

I am unable to download a bank statement pdf from my online banking, using Firefox. I AM able to downoad it using Google Chrome. I am able download OTHER pdfs on Firefox - just not my bank statements! I HAVE been able to download bank statements successfully in the past, using Firefox, but now am unable to. When I try to download statement from the bank website, firstly I get a black screen with small message saying "No preview available", and an invitation to download. On clicking Download, I'm taken to a white page saying "Error No API key found in request. request_id: a2ad87061f2bed614b1d53708d35cb26", but no further options. I've exchanged messages with my bank, who've found no solution, and advised me to look into it with you guys - ie, Firefox browsing. I've played around with Firefox settings, cookies, security settings, etc, but all to no avail.

Any clues how I can resolve this?

I'd like to know how to hide the previews for vertical tabs in Firefox. I've already unchecked the "Show preview image when hovering over tabs" option in the settings. Is it impossible to hide them?

Just found that using Iolo System Mechanic to clean up my desktop is constantly causing the loss of my bookmarks and possibly my passwords. I have tried to specify which file(s) to ignore in System Mechanic to avoid this issue, but it is not allowing me to specify the files in my Appdata folders that I suspect it is clobbering. Has anyone been successful with this? I am getting tired of restoring my bookmark files every time I use the program. My wife's computer is having the same issue, and even worse in that she has also had her entire bookmark backup files wiped clean, which required her to re-enter all of her bookmarks manually. The folks at Iolo want me to pay for support before I can get any help from them.

I face an issue with the browser crashing when in google meeting (meet.google.com). The problem persist in a new profile created with 'firefox.exe -P' and also in the troubleshooting mode. The crash is triggered when I am in the google meeting (with allowed microphone) and I manipulate with windows of the browser - across multiple monitors (switching tabs, moving tabs between windows, closing firefox windows, opening them, "dropping" the tabs onto another applications - chrome, spotify - which opens a new firefox window). Sometime the crash happened once I closed the google meeting tab. Unfortunately it happens "randomly" and I was not able to come with a specific series of steps to reproduce the crash. But it happens always when I am in the meeting and play with the windows for a while.

The crash: Firefox freezes for a few seconds (~3s) and then closes itself - all windows. %appdata%\Mozilla\Firefox\Crash Reports\pending contains a new .dmp file, but it has 0 bytes and no .extra file is created, hence it cannot be submitted via about:crashes. The crash reporter is not opened when firefox crashes. The attached troubleshooting information are from the new clear profile where the crash happens as well.

Hello,

I have just setup a new desktop computer which has the latest versions of Firefox and AVG Free.

Firefox is not working properly, sometimes not completely loading pages, images or is not loading pages at all.

If I disable the AVG Web Shield Setting “Enable QUIC/HTTP3 scanning” then Firefox behaves normally.

The build of AVG Free is 26.3.10886.974 and the version of Firefox is 149.0.2.

Regards,

fbagnato

Starting the Windows 11 laptop again. Then Firefox. Result: No sites are starting. All history lost, many tabs: lost. Great work!!! Last update was already shit (many exception rules have to be set manual again. I love such updates! Useless). And now that. I think I will switch now to chrome. Sorry. Such experience is enough. It is my time - I need a reliable browser, not where I have to spend time to get the things like they have been before

I normally have 4 windows open, each with multiple tabs, for 4 work streams.

Whenever Firefox or MS decides to do an update, one window sometimes, 4 rarely, none usually, are recovered after restart. How can I ensure that Firefox remembers all the windows and their tabs before shutting down? Then reinstates them after starting up. After the last MS update, the option "Recently closed windows" was greyed out. But there had been 4 of them.

Firefox's recovery after simply rebooting the computer is more, but not completely, reliable. Win11 on a desktop computer

Thank you

I just lost my bookmarks again, it happened a month or so ago as well. Appears to have been due to updates.

I have already followed the recommended ideas of navigating to restore, but there is no date given to restore to.

Just "choose a file comes" up, and that appears to lead nowhere.

I also went about:profiles , and all that was there was the current "cannot be deleted " profile and the option to make a new one, I tried that, it did not restore bookmarks. I need some of tose bookmarks quite badly this time

What more can I do ?

A windows update occurred this AM 04/15/26 and it has affected my browsing. Don't know if this update effected my G mail. My U tube profile changed form browsing to history. example: when I click on to my U tube profile it brings up the last view I was browsing. I cannot refresh Firefox like before from the help menu, of which would select the profile I desire.

My browser updated to 149.0.2 on Windows 11 early April 2026. I first noticed the browser asking me to select a profile when trying to open hyperlinks from emails, but since I had not closed the browser since the update, I still had all of my information. When I went to restart, I was forced to make a new profile as no other ones were recognized. This also happened during an update at the end of 2025 and I was able to fix it with advise from support articles., Unfortunately, none of those fixes seem to be applicable anymore. Does anyone have a current fix? I have lost so much saved info!

Whit the new things of the profiles or something I just didn't like it so I just delete the thigs that appear in my face, but that deleted all my stuff(hystory, bookmarks, passwords), I supossley had all on my account on mozilla but it's not there, i don't know what to do, I already try the backup or something that appear in the support page but the only profile that is older than the rest doesn't work or is empty, pls I need help

when putting in Yahoo.com in Firefox search window, it will open the link but then the page disappears after 2 seconds. I am on Dell Inspiron 15 laptop with Windows 11.

pourquoi "acheter" AdBlock puisqu'elle est proposée gratuitement? a ma connaissance c'est la seule extension Firefox à me proposer une contribution payante. Je refuse of course!