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Media Player Support

To whom it may concern, I have attached a picture of the error message I get when trying to play a video. I know the website is not at fault as I can use your competitor… (Lesen Sie mehr)

To whom it may concern,

I have attached a picture of the error message I get when trying to play a video. I know the website is not at fault as I can use your competitors browser (Chrome) and the videos play with no issue. I have also tried a few media player extensions with no success. Please help me find a solution so I do not need to use another browser. Thanks

Sam [email address]

Gefragt von Sam Rietmann vor 2 Monaten

Beantwortet von TyDraniu vor 2 Monaten

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I get pictures every day from microsoft one drive, now when I click on them I get a blank screen

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a bla… (Lesen Sie mehr)

I am 81 years old, ad not a tech genius, but I can no longer access my memory photos that microsoft one drive sends me every day. It did work before, but now I get a blank screen. Microsoft help tried the edge system, and the pictures came up, but on firefox, I now get a blank screen. I do not want to change browsers

Gefragt von barbara panzano vor 2 Monaten

Beantwortet von Denys vor 1 Monat

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Google meet crash

Dear friends, For the last 10 days I'm facing problem to run google meet. Either I can't join or the app crashes right after joining the session. The app works fine on o… (Lesen Sie mehr)

Dear friends,

For the last 10 days I'm facing problem to run google meet. Either I can't join or the app crashes right after joining the session. The app works fine on other browsers. Will appreciate your help.

With regards.

Abbas

Gefragt von Abbas Ali Siddiqui vor 2 Monaten

Beantwortet von Paul vor 2 Monaten

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143.0.1 crashes some of my sites

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then ha… (Lesen Sie mehr)

I was using my computer with no issues this morning, then updated to ver 143.0.1. Now when I try to open a tab I see the page briefly flash across the screen and then have just a blank screen. It does not happen on all sites. Sometimes it is a tab within the same site that I can visit. No I am not tech savvy.

I'm using Windows 11 Pro Ver 24H2 build 26100.6584

Gefragt von richard101 vor 2 Monaten

Beantwortet von George Kitsoukakis vor 2 Monaten

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I've been getting little boxes on the right side of my screen that say they are from Mozilla Firefox that say "Trojan Detected, Fix it now, ATTENTION1 Click here to secure your data! and "McAfee license has expired! (which I don't have.

Tell me how to get rid of this. All of them say via either some numbers and letters, but the company name says zyvennero.co.in. You can click "Dismiss" which does noth… (Lesen Sie mehr)

Tell me how to get rid of this. All of them say via either some numbers and letters, but the company name says zyvennero.co.in. You can click "Dismiss" which does nothing, of course and others just continue to pop up.

Gefragt von nsinc1 vor 2 Monaten

Beantwortet von TyDraniu vor 2 Monaten

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extra mouse buttons causing trouble

hi, I recently purchased a new wireless mouse and keyboard... and my only problem is that there are a couple extra buttons on my new mouse... roughly thumb position... an… (Lesen Sie mehr)

hi, I recently purchased a new wireless mouse and keyboard... and my only problem is that there are a couple extra buttons on my new mouse... roughly thumb position... and are by default set to navigate backward and forward.... I'm running ubuntu linux... which results in accidentally clicking back midway through a video or podcast and losing my position more often than you'd expect... any idea how I might either reassign or disable them entirely on the software side of things? thanks. -dan

Gefragt von dan vor 2 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 2 Monaten

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Favicons not showing on home page

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, i… (Lesen Sie mehr)

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, it just moves the location of the search bar. I've included some images to better illustrate the problem.

Is there any way we can restore the favicons?

Gefragt von dave.nickerson vor 2 Monaten

Beantwortet von Kiki vor 2 Monaten

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I signed into my firefox account on my wife's computer and now ALL of her bookmarks and passwords are mixed in with my data

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that compute… (Lesen Sie mehr)

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

Gefragt von twanto vor 2 Monaten

Beantwortet von TechHorse vor 2 Monaten

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4 rows of shortcuts missing

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the … (Lesen Sie mehr)

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Gefragt von Eugene Faber vor 2 Monaten

Beantwortet von Eugene Faber vor 2 Monaten

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How to disable click and hold context menu

There is a 'feature' in Firefox that I think is called "click and hold context menu". Basically if you left click on something and hold the click for a second or two a me… (Lesen Sie mehr)

There is a 'feature' in Firefox that I think is called "click and hold context menu". Basically if you left click on something and hold the click for a second or two a menu appears that offers an AI generated list of suggestions related to the thing you were clicking on. How do I disable this? In searching I have found suggestions to open about:config and set the value for ui.click_hold_context_menus to false, which I have done a few weeks ago now and it has no affect. I also tried changing the related value of ui.click_hold_context_menus.delay to an insanely long time, but that also had no effect.

I would appreciate some guidance on how to turn this off. This is problematic enough that I may have to switch to another browser if this can't be disabled. Thanks! Attached is a random example of one of these context menu's that appears when clicking and holding on a link.

Gefragt von timkalee vor 2 Monaten

Beantwortet von TyDraniu vor 2 Monaten