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Subject: Firefox Sync Not Working Despite Logging In With Same Account

Hello Firefox Support Team, I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my book… (Lesen Sie mehr)

Hello Firefox Support Team,

I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookmarks, saved passwords, and other synced data are not appearing.

I have tried signing in again, checked my internet connection, and confirmed that I am using the correct Firefox account. Despite this, nothing is syncing.

Please help me restore my synced data. I would really appreciate your support.

Thank you, Shubham Sen

Gefragt von shubham vor 5 Tagen

Letzte Antwort von jonzn4SUSE vor 4 Tagen

  • Gelöst

Mysterious apps/images on home screen

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image wit… (Lesen Sie mehr)

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image with links to various websites. Today's panels are titled "Daily Wonder," "Hats Off to the Class of '25," and "Markets." A click on any of these panels takes me to a website. No idea how these panels are produced or by whom. If I try to take a screenshot, the images disappear and my normal home screen is shown. I do not recognize anything in the Task Manager that might explain this. Not sure if this is a Windows issue or a Firefox issue. Perhaps another user can ask me questions that will lead to more information.

Windows 10 version 22H2, OS Build 19045.5854.

Thanks, Cloverdavid

Gefragt von David K vor 1 Monat

Beantwortet von Paul vor 1 Monat

Trying to figure out how to email a browser page link by Outlook email directly from the browser page?

Help me find an extension that will allow me to email a link to a browser page through Outlook email directly from the browser page. I had one on my old computer in the F… (Lesen Sie mehr)

Help me find an extension that will allow me to email a link to a browser page through Outlook email directly from the browser page. I had one on my old computer in the Firefox extensions bar, but I can't seem to find it again. When I search there are many that either a) don't work, or b) may not be trustworthy. Help!

Gefragt von barbara52 vor 2 Wochen

Letzte Antwort von jonzn4SUSE vor 2 Wochen

firefox developer edition no longer working on X11

export GDK_BACKEND=x11 MOZ_ENABLE_WAYLAND=0 MOZ_DISABLE_WAYLAND=1; /mnt/bootdrive/firefox3/firefox/firefox -P tx1p72s0.dev-edition-default XPCOMGlueLoad error for file /… (Lesen Sie mehr)

export GDK_BACKEND=x11 MOZ_ENABLE_WAYLAND=0 MOZ_DISABLE_WAYLAND=1; /mnt/bootdrive/firefox3/firefox/firefox -P tx1p72s0.dev-edition-default XPCOMGlueLoad error for file /mnt/bootdrive/firefox3/firefox/libxul.so: /mnt/bootdrive/firefox3/firefox/libxul.so: undefined symbol: gdk_wayland_device_get_wl_seat Couldn't load XPCOM.

Has support for X11 been removed?

Gefragt von alexpennyblack vor 3 Wochen

Letzte Antwort von jonzn4SUSE vor 3 Wochen

  • Gelöst

Sync with Two-Step Authentication protected Google account failed

I discovered that I cannot sync with my google account protected from 2FA. In detail: Numbered list item showing something went wrong page when I am trying to login… (Lesen Sie mehr)

I discovered that I cannot sync with my google account protected from 2FA.

In detail:

  1. Numbered list item showing something went wrong page when I am trying to login from (about:preferences#sync);
  2. Numbered list item Login successful with another account not protected by 2FA

Note that:

  1. Numbered list item cookie allowed;
  2. Numbered list item using newest version;
  3. Numbered list item protection set to standard;
  4. Numbered list item tried to reinstall firefox

but none of them are successful.

I have also confirm that:

  1. Numbered list item the account is able to sign in from other platform from mozilla(it's the account I'm using now)
  2. Numbered list item there's no (significant) error logged from the F12 console

full F12 message here: ``` GET https://accounts.firefox.com/post_verify/third_party_auth/callback?context=oauth_webchannel_v1&entrypoint=preferences-reverify&action=email&service=sync&client_id=5882386c6d801776&response_type=code&access_type=offline&scope=https://identity.mozilla.com/apps/oldsync+profile&state=Y3UDr2_XIlwjqswEnyjs1g&code_challenge=d3K0xaJKqskxM0DZJugMDgEvVMbgLGmKSuKn0fvK9kM&code_challenge_method=S256&keys_jwk=eyJjcnYiOiJQLTI1NiIsImV4dCI6dHJ1ZSwia2V5X29wcyI6W10sImt0eSI6IkVDIiwieCI6IklnQUFGX0dWSUhtQnQxczdGU1Nya3FFMTZZQ2lZb0FxSFF1R2RoNlJnMmciLCJ5IjoiLU1Gb0VvY0tMU1VVY1dqVlhEeWVkWFUyaEF2N1p3d093akNRUV9wVDhoZyJ9 [HTTP/3 200 143ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/css/main.47bc55cc.css [HTTP/2 200 OK 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/query-fix.js [HTTP/2 200 0ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/js/main.e5e8b95eb0758054510f.js [HTTP/2 200 0ms]

sentry-config-builder Object { msg: "Config setting for sentry.dsn specified, enabling sentry for env prod!" } config-builder.ts:49:9 sentry-config-builder Object { msg: "sentry targeting: prod" } config-builder.ts:63:9 XHRPOST https://accounts.firefox.com/nimbus-experiments [HTTP/3 200 148ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/static-asset-manifest.json [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-TW/main.92b0a10b.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/zh-CN/main.61fb087e.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-GB/main.948aff3a.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en/main.ca2a17d4.ftl [HTTP/2 200 0ms]

XHRGET https://cdn.accounts.firefox.com/settings/prod/static/locales/en-CA/main.105631bd.ftl [HTTP/2 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 148ms]

GET https://accounts.firefox.com/favicon.ico [HTTP/3 200 0ms]

XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 144ms]

webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 webchannel WebChannelMessageToContent { target: Window, isTrusted: true, detail: {…}, srcElement: Window, currentTarget: Window, eventPhase: 2, bubbles: false, cancelable: false, returnValue: true, defaultPrevented: false, … } console.ts:40:19 XHRPOST https://graphql.accounts.firefox.com/graphql [HTTP/3 200 143ms]

XHRGET https://api.accounts.firefox.com/v1/totp/exists [HTTP/3 200 142ms]

GET https://cdn.accounts.firefox.com/settings/prod/static/media/moz-logo-bw-rgb.af4ff126cf0c81ef136dc2542f4a5e30.svg [HTTP/1.1 200 OK 0ms] ```

Gefragt von Jacky He vor 1 Monat

Beantwortet von Jacky He vor 1 Monat

Bookmarks

I restarted Firefox and noticed my toolbar book marks were missing. In further inspection, I noticed all my bookmarks over many years are missing. This is obviously a dis… (Lesen Sie mehr)

I restarted Firefox and noticed my toolbar book marks were missing. In further inspection, I noticed all my bookmarks over many years are missing. This is obviously a disaster. What happened? Is there way to recover this information?

Gefragt von joe12 vor 1 Monat

Letzte Antwort von Ed vor 1 Monat

Duplicate downloads

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know… (Lesen Sie mehr)

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know if it is connected. FF version 138.0.3 (64-bit). How can I prevent this please?

Gefragt von simon.c.lord vor 2 Monaten

Letzte Antwort von Denys vor 1 Monat

How do I get scroll bar arrow buttons at the ends of the scroll bar

I am using the Flatpak version of Firefox on Linux Mint Cinnamon (Ubuntu/Debian) [Mozilla flatpak - 1.0 (138.0.4 (64-bit))]. When I search with Google, a lot of the sea… (Lesen Sie mehr)

I am using the Flatpak version of Firefox on Linux Mint Cinnamon (Ubuntu/Debian) [Mozilla flatpak - 1.0 (138.0.4 (64-bit))].

When I search with Google, a lot of the search results tell me to make changes to /~/.config/gtk-3.0/gtk.css, but I already did that a long time ago, before I installed the Firefox flatpak.

All of my regular apps and Flatpak apps (except Firefox) that I run have correct scroll bars with buttons on the ends.

(With some of my apps, like KDE Dolphin file manager, the buttons are invisible, i.e., the graphical arrows do not render, but if I click in the blank spots at the ends of the scroll bars, the buttons are there and function correctly, even if they are not graphically represented. In Firefox, there are no buttons, visible or invisible.)

It seems to me that Firefox is not using system scroll bars (whereas my other apps do and show correct scroll bars), so I'm not sure that messing around in /~/.config/gtk-3.0/gtk.css is going to help me. Considering that Firefox seems to be using its own (non-system) scroll bars, I thought I would have to do it through about:config rather than my system settings in gtk.css.

Can you please tell me what to change in about:config?

You would think it would be "widget.non-native-theme.gtk.scrollbar.allow-buttons" = true, but it doesn't seem to do anything.

This forum software is not very good. There does not appear to be any ability to preview my post, or enter blocks of code like in other forums.

Here are my modified about:config prefs:

user_pref("browser.aboutConfig.showWarning", false);
user_pref("browser.backspace_action", 0);
user_pref("browser.urlbar.update2.engineAliasRefresh", true);
user_pref("layout.css.scrollbar-width-thin.disabled", true);
user_pref("sidebar.visibility", "hide-sidebar");
user_pref("ui.clickToScroll", 0);
user_pref("ui.scrollToClick", 0);
user_pref("widget.gtk.overlay-scrollbars.enabled", false);
user_pref("widget.non-native-theme.gtk.scrollbar.allow-buttons", true);
user_pref("widget.non-native-theme.gtk.scrollbar.thumb-size", "20");
user_pref("widget.non-native-theme.scrollbar.size.override", 24);
user_pref("widget.non-native-theme.scrollbar.style", 4);

This is the contents of /~/.config/gtk-3.0/settings.ini:

[Settings]
gtk-primary-button-warps-slider=false

This is the contents of /~/.config/gtk-3.0/gtk.css:

scrollbar.vertical slider,
scrollbar.slider.vertical
{
    /* min-width: 20px; */
}
scrollbar.horizontal slider,
scrollbar.slider.horizontal
{
    /* min-height: 20px; */
}
scrollbar,
.scrollbar
{
    -GtkScrollbar-has-backward-stepper: TRUE;
    -GtkScrollbar-has-forward-stepper: TRUE;
}

scrollbar.vertical button.down {
  -gtk-icon-source: -gtk-icontheme("pan-down-symbolic");
}

scrollbar.vertical button.up {
  -gtk-icon-source: -gtk-icontheme("pan-up-symbolic");
}

scrollbar.horizontal button.down {
  -gtk-icon-source: -gtk-icontheme("pan-end-symbolic");
}

scrollbar.horizontal button.up {
  -gtk-icon-source: -gtk-icontheme("pan-start-symbolic");
}

scrollbar slider {
	min-width: 20px;
	min-height: 20px;}

Gefragt von Robert Jenkins vor 1 Monat

Letzte Antwort von Robert Jenkins vor 1 Monat

  • Gelöst

Fx v137+ Search enhancements do not appear.

After I upgraded to v137 and now on v138 I do not have the new search enhancements made to the address bar. Only a new profile will get me the enhancements. I'd rather no… (Lesen Sie mehr)

After I upgraded to v137 and now on v138 I do not have the new search enhancements made to the address bar. Only a new profile will get me the enhancements. I'd rather not have to create a new profile and add all my changes and add-ons all over again. It's a real PITA. Is there any 'trick' I can try to get the new enhancements?

Gefragt von streetwolf vor 1 Monat

Beantwortet von streetwolf vor 1 Monat

opening tabs at end

Hi there am on Win 11 with Firefox 139.0 (64-bit) Up until recently, when I right clicked open in new tab, the browser would open that tab at the end of the tabs Now … (Lesen Sie mehr)

Hi there

am on Win 11 with Firefox 139.0 (64-bit)

Up until recently, when I right clicked open in new tab, the browser would open that tab at the end of the tabs

Now it opens next to the source tab

I have adjusted about:config so many times to try and get it to work but no joy

my settings are (based on wanting to open any tab at the end) browser.tabs.insertAfterCurrent = false browser.tabs.insertRelatedAfterCurrent => false

Is this a known issue? Its driving me nuts as I keep losing tabs. Thansk

Jamie

Gefragt von Home vor 1 Monat

Tab Groups still Unavailable

Hi there, I have just updated to version 139, and I still do not have access to tab groups on one of my devices. I have the devices synced and fully updated. I have trie… (Lesen Sie mehr)

Hi there,

I have just updated to version 139, and I still do not have access to tab groups on one of my devices. I have the devices synced and fully updated. I have tried restarting firefox many times, I have gone into the config and set browser.tabs.groups.enabled (already true), browser.tabs.groups.smart.enabled to true, and browser.tabs.groups.optin to true. still nothing and only on this computer. see attached images as proof of software version and config settings. Someone please help! I have been dying without groups after moving from chrome a year or so ago, so when I found out they were added I was so excited.

Gefragt von peterthegr8of7 vor 1 Monat

  • Gelöst

Persistent data keeps dissapearing

Hi, I want a website (Protonmail, my email client) to store persistent data. I have enabled it, but I also have all my browser security settings on Strict (also clearing … (Lesen Sie mehr)

Hi, I want a website (Protonmail, my email client) to store persistent data. I have enabled it, but I also have all my browser security settings on Strict (also clearing browse data and cookies on each closing of the browser), so now when I have downloaded the data and I close and reopen my browser: it's all gone. I tried looking at making Protonmail an Exception, but that's only possible in relation to Tracking Protection. How to fix this?

Thank you in advance,

Kind regards,

Gefragt von siardnicolai vor 1 Monat

Beantwortet von jscher2000 - Support Volunteer vor 1 Monat