Firefox-Hilfeforum

upgraded to v118 9'30 Bookmarks lost and not able to access old profile, or restore using "Manage Bookmarks"

See attached: Only see one real profile (current, new) in App Support > Firefox > Profiles. The second profile that exists has virtually nothing in it compared to the new one created upon upgrade. Only three tiny files key4,cert9,pkcs11. Nothing else to restore from.

Bookmark manager >> restore >> despite seeing 10 dates to chose form , error messages every time, "unable to process the backup file." Now what?

I do see a "places.sqlite" file which seems to show "last modified" date of prior to my unfortunate update. But when I try to have Firefox open it, nothing happens. Just new browser windows every time.

THX in advance.

Due to a Windows 11 system restore, I had to reinstall Firefox. After signing in I found that all bookmarks, extensions and passwords have gone and the original 2020 profile they were attached to seems to be missing as well. I initially installed the Firefox app from the windows store and thought that might have been the problem, so uninstalled it and reinstalled from the mozilla website. That didn't heelp so I went through all the help articles I could find and I still can't figure out how to restore anything.

Over the last year I have uninstalled FF removed settings then reinstalled from scratch. Its been over a year now and FF never can pin point where I am at. Today it says I am 1300+ miles from where I am. I really don't want to go back to using Chrome but it appears I will have to as it normally has my exact position. I travel for 6 months of the year and have 3 internet connections shared via an internal WiFi that I use 99% of the time. They are connected via Starlink, GoogleFi (T-Mobile) and AT&T SIMs. I have a SSID with the _nomap suffix and that fixes Chrome but FF NEVER seems to know where I am, no matter how many times I clear the browsing data. I really don't want to go back to Chrome, but I cannot do my work if FF thinks I am somewhere else all the time. Geez, If only there was an addon or extension that would override FF location so I could tell it where I am. I'm in FF Hell. -Bill

This happens at random intervals, mostly when firefox is being left idle.

Since it starts >1000 threads, it easily fills ram and swap, then get killed by OOM killer. Hence no crash reports.

I'll upload a gist with OOM details from dmesg and journalctl, if there is a way to get debug info for this, please let me know.

When I am streaming TV shows or movies online using Firefox the timer in bottom left corner is is not going up by one. It seems that since the net framework updates in the past 3 days have updated in Firefox which is now causing my computer to act like a virus. The show will glitch and repeat 2 to 5 seconds worth of time. Seems you all need to check your crap with Microsoft to update your Firefox.

For some time now I have been having trouble with viewing you tube video's. At times the video freezes or just sort of locks up. But, I don't have the same problem with other browsers, Chrome, Brave. So, it just seems with Firefox this issue pertains. Can some one please help so I don't experience the Firefox you tube problems. Thank you.

When copying text from a website in one Firefox window, and pasting in a separate Fire Fox window, formatting issues occur

• Running on Windows 10
• Firefox, windows/tabs not in container
• Pasting text from Coursera to Notion.so fails to start text on current line and properly format.
• Works on Microsoft Edge with no issue, so problem is isolated to Firefox

Attaching images for clarification and comparison. (sorry for quality, quick MS.paint job)

• after further testing, it appears that copying from Coursera in Firefox to Microsoft Edge also has the same formatting issue, so it seems to be a compatibility situation between Firefox copying from Coursera specifically, and not an issue with pasting to Notion.so

• appreciate the fact that there are multiple third party factors at play, but the issue is killing my productivity so any help is appreciated!

I have a problem with Firefox not maintaining granted permissions which forces having to re-grant them, re-authorize/signin etc each time (several times a day). The problem exist on several sites (I think they're related, please correct me if not). eg google workspace suite; I'm using gmail in browser, with Calendar, Drive, Voice, and other elements. Having logged in to gmail (which always forces 2fa even though I check "remember this device"), using the other functions of workspace should be authorized, but if I go to say a folder in Drive, or try to create a Calendar event from an email, a new tab opens and I'm forced to sign-in again (with 2fa). All the google addresses I use are in the "allowed" section of Firefox settings, their cookies saved as exceptions for filtering and saved on exit, and allowed in cross-site filtering. I can't think of anything else to do that would prevent having to sign-in all the time. Similarly with other secure sites such as financial institutions, despite having them bookmarked, cookies allowed, checking "remember this site" etc, every instance has to be re-authorized, re-signed in with 2Fa etc. I only ever use the same laptop and smart phone so it doesn't make sense that neither of these devices are ever recognized. I even get email notifications "detected a new signin on an unknown device" etc. and this happens across sessions, before hibernation or shutdown. How do I get premissions to persist?

Just recently I was able to click on a notification and it would add a tab to Firefox and go to the URL in the popup. For some reason it stopped working. Any ideas on how to fix this?

I have a General Motors account that I can't login to. https://www.gmccanada.ca/en/ownercenter/service They recently changed to multi authentication using Microsoft. I can login to the first step but after I enter the sent password in the second step nothing happens. I have tried basic some trouble shooting like Firefox trouble mode, clearing cache and adding web site to exceptions in settings. GM Help Line told me to use a different browser!!!

Hello, After the last update (September 2023), I've been having issues with in-game ads being blocked, even with exceptions added and Advanced Tracking options turned off.

I got them to work for a couple of days, but now they're being blocked again. I've cleared cache & cookies, restarted Firefox, reset permissions, all have not helped.

Please advise!

I'm using Windows 10 on an HP PC screenshot of website permissions included

9/30/23 ~ I think the last automatic update, for my Firefox browser, messed up my access to Zynga. I'd like to uninstall the update. I've seen where I could "start over", with Firefox, but I can't seem to find it again. I'm willing to go back to the basics if I could play my game again! What do I do? I've done all the things I needed to do via Zynga (over and over) and it's not helping!

There is no gear icon when I open a new tab. and my thumbnails are missing. Tried the solution here Right clicking does not give the option to restore defaults. value of browser.newtabpage.enabled is true. changing it to false did not change anything, neither did changing it back again.

I want Firefox on my action (button press or keyboard shortcut) run shell script or program of my choice and giving it as parameter the url of the actual web page I'm seeing.

Is it even possible?

as of 2023/09/29 hulu, netflix, prime and disney+ are not playing videos on firefox, after making zero changes to settings or configuration.

I tested Netflix on Google Chrome and videos played, confirming this is a Firefox issue. I cleared recent/all history and changed passwords for those sites. Netflix logs me out if I attempt to play content. Speedtest reports 200 mb/s. Mozilla VPN is installed but turned off. Netflix sign in reports a new device/login in my state which is different from the VPN setting so this confirms that the VPN is not active and blocking content. HBO/Max videos play correctly and that site does not have the same issues. Firefox has crashed numerous times in the last two weeks. Sometimes just a single tab, sometimes a full application insta-quit.

I prefer to compartmentalize usage across different browsers for privacy/security reasons and would like to continue to use Firefox for these streaming services.

My internet provider is changing shortly and I need to change my email. I cannot make a change to my primary email in my Firefox account, which I would need to do. What am I missing?

i cannot get the mic and camera to show in firefox any and chromebook versions including full desktop version linux, all settings enabled firefox.

on option in sttings , let website ask to use camera or mic,  hello id like voice search and vid conf but i cant enable it, works fine on mobile phone. so the user cannot use his computer in those 2 features unless a website requests it, what a stupid setting really

我原来有一个mozilla账户，于 ⁨8/27/2022⁩注册，邮箱是934101587@qq.com,我9/30/2023想在firefox android登录这个账户，用934101587@qq.com，但是却注册了一个新的账户，无法登录我原来的账户，我现在的诉求是，恢复我原来的旧帐户，不需要新账户

"I used to have a Mozilla account, registered on August 27, 2022, with the email address 934101587@qq.com. On September 30, 2023, I tried to log in to this account on Firefox Android using 934101587@qq.com, but inadvertently created a new account. I am unable to access my original account. My current request is to recover my old account; I do not need the new account."