Forum der Gemeinschaft Firefox

After installing the latest version of Firefox on Windows 11 I can no longer view certain sites (like Allstate.com). Tried clearing data, uninstalling/disabling all extensions and addons, etc., nothing works. Previous version worked fine. Love Firefox, been using for years (before Edge and Chrome came out), still, seems to slowly getting less functional as many sites I simply need to open in Edge or Chrome. Sad as I think that Firefox is the best browser, but, if most sites are developed with Chrome/Edge in mind then Firefox will fall behind in terms of compatibility.

When I open a website in Firefox, the page opens OK but there Wikipedia website also opens in the background. The icon appears on the top row to the left of the name of the website I opened. When I close Firefox, the Wikipedia site opens and I have to close that too. Every time. What is going on? How can I get rid of it? Thanks. Windows 11.

Dear ,

Please help me when my file downloaded it seems extention is added to my file.

Ex: i downloaded a file name questionare.xlsx the output for the file is UTF-8questionare.xlsx

Please give me feedback and resolution for this issue. This just happend in April 17,2025.

Firefox launch opens /home/pdl/Documents/Browsers/Firefox/chrome as a new tab, I have set the setting "Open previous windows and tabs" on and off, I prefer this setting to be enabled, my OS is LMDE 6 and Firefox is the flatpak install version 137.0.2 (64-bit), I have also tried the system install and deleted all Firefox in between installs or should I say I think I did, please this is driving me nuts, even with me logged out of Sync this happens.

Thanks

I am following the procedure outlined here at:

https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended

I get this error when I run the gpg command

2:05:29:490 1>#8 [base 5/8] RUN gpg -n -q --import --import-options import-show /etc/apt/keyrings/packages.mozilla.org.asc | awk '/pub/{getline; gsub(/^ +| +$/,""); if($0 == "35BAA0B33E9EB396F59CA838C0BA5CE6DC6315A3") print "\nThe key fingerprint matches ("$0").\n"; else print "\nVerification failed: the fingerprint ("$0") does not match the expected one.\n"}' 22:05:29:567 1>#8 0.285 gpg: keyblock resource '/home/.gnupg/pubring.kbx': No such file or directory 22:05:29:567 1>#8 0.285 gpg: no valid OpenPGP data found.

I am not familiar with Linux and I thought that following the instructions would work so I am asking for help.

Here is the complete script.

RUN wget -q https://packages.mozilla.org/apt/repo-signing-key.gpg -O- | tee /etc/apt/keyrings/packages.mozilla.org.asc > /dev/null RUN gpg -n -q --import --import-options import-show /etc/apt/keyrings/packages.mozilla.org.asc | awk '/pub/{getline; gsub(/^ +| +$/,""); if($0 == "35BAA0B33E9EB396F59CA838C0BA5CE6DC6315A3") print "\nThe key fingerprint matches ("$0").\n"; else print "\nVerification failed: the fingerprint ("$0") does not match the expected one.\n"}' RUN echo "deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt mozilla main" | tee -a /etc/apt/sources.list.d/mozilla.list > /dev/null RUN echo '\nPackage: *\nPin: origin packages.mozilla.org\nPin-Priority: 1000\n' | tee /etc/apt/preferences.d/mozilla RUN apt-get update && apt-get install firefox

Thank you.

This issue came up in early April 2025.

Programs other than Firefox (e.g. Edge, Media Player) behave normally: when playing sound, if nothing is plugged into the 3.5 mm jack, the sound comes from the desktop's external speakers; and when an audio device (speakers or headphones) is plugged into the 3.5 mm jack, the sound instead comes from that device.

Where as Firefox will play using the internal speakers as expected, but when a device is plugged into the 3.5 mm jack, no sound signal goes to that device.

It seems then that the hardware is okay, and the problem must lie within Firefox, or within a Windows setting that is very specific to Firefox.

The sudden onset earlier this month may point to either a Firefox update, or (less likely) a Windows update.

The Widevine Content Decryption Module failed on both our Windows 7 PCs. Version: 4.10.2891.0 Last updated Apr 2, 2025 when our version of Firefox was updated. The current version is 115.22.0 est (64-bit) (Streaming is OK on my Mac using Safari and Chrome; don't have Firefox installed there)

Over recent months, there have been quite a few reports of this issue on several operating systems. Our viewing of videos only failed us on April 2nd or 3rd, 2025, not previously. This seems to be occurring at various times in various systems. Solutions are not accessible to lay folks, and Google is inaccessible! Can anyone help us? Thanks

Sometimes when watching a video on hulu (and maybe other similar sites) after a commercial the screen is all messed up and I have to stop the video and reload to get a picture. The sound is fine but the picture is messed up. This only happens with firefox. Any ideas on how to fix this?

Hello,

I never received a confirmation code to sync with my other computer. I've tried to followed all the instruction per request, still no avi.

I've followed below instruciton from your team:

   Search your inbox for emails from accounts@firefox.com with the subject line "Confirm your account". Be sure to also check Spam/Junk folders.
   Add accounts@firefox.com to your whitelist/address book. After that you, will need to trigger another confirmation email by trying to sign into your account again.
   Check that you’re using the correct email address. Very often the email you’re trying to sign in with is not the email the account was created with.
   If you're using an email application to check your inbox, try using your email provider's website instead, or vice-versa.
   Disable any VPN or special DNS configuration when attempting to sign into your account

When I have firefox open for a while, not sure how long, the display starts to mess up on some pages. When I print those pages, the words are still messed up. One place is printing things form the Virginia Department of Taxation I-File. I do not like to close out of the browser every single day and with other browsers I do not have to. This is new and started this year. Not sure when. How do I fix this issue without having to restart the browser and close out of everything all the time?

Hello,

Since the new version of Firefox desktop 137.0.2 my xslt is no longer interpreted correctly. I use the xpath-function document to load external xml documents in my stylesheet. But no document is since the new version loaded. Also with links to intern pdf-documents I receive the error "file not found".

I saw that in the new version there was changes in xslt. Is my problem a bug or may be exists there a workaround (in changing settings)?

Thanks a lot for your answer. Regards, Tomateus

i've recently had problems with not being able to login to certain accounts (others are fine) resulting in hanging. other times i might be writing a message (or other) and the browser crashes. can you help me, please?

I have been using Firefox for 20 years, it always works perfectly until the 2 last update and these problems are driving me crazy!

Since the last 2 updates (137.0.1 (aarch64) on MacOS Sequoia 15.4), sometimes when I click on a tab, it just automatically moves all the way to the right...

How can I fix this?

I am using the version 115.20.0esr (64-bit) and have noticed I have links in my bookmarks, that are either from other bookmark folders but I never copied them over, or I have new links that I never clicked to be saved? I have deleted those I found but some more keep popping up?

Hello! I'm trying to download a quantity of audio files from a specific website. Once I open firefox, I can manage to download a few in that session - anywhere from 1 to 10 usually. Then, at some point, the downloads start to hang. They appear as how they do when they're loading - "Unknown time left - 0 bytes (0 bytes/sec)". However, they never load. The only solution is to restart Firefox, to be able to download a few more.

I'm on Linux mint, Firefox version 137.0.2 (64-bit). I tried running firefox through the terminal to see if anything would show up when the downloads stop working, and I got this:

[GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt [Child 47831, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:47831): dconf-WARNING **: 17:00:51.332: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied [Child 47834, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:47834): dconf-WARNING **: 17:01:05.497: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied [Child 47553, Main Thread] WARNING: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied: 'glib warning', file /builds/worker/checkouts/gecko/toolkit/xre/nsSigHandlers.cpp:201

(/usr/lib/firefox/firefox-bin:47553): dconf-WARNING **: 17:01:14.186: Unable to open /var/lib/flatpak/exports/share/dconf/profile/user: Permission denied

And a lot of "ATTENTION: default value of option mesa_glthread overridden by environment." - but those seem to happen all the time during regular usage.

Any way I can go about troubleshooting this, or am I stuck with restarting Firefox every few files I need to download? Thank you in advance for any help or advice.

Please see enclosed screenshot, it happens when I set a video full screen. It doesn't happen all the time but randomly. The screenshot shows the video before it starts hence the black screen. Refreshing the page gets rid of it but I'd like to know what's causing it in the first place. Using latest Firefox 137.0.2, Windows 10.